7
325
When trouble arises
7
When trouble arises
.7-1. Essential information
Emergency flashers .......... 326
If your vehicle has to be
stopped in an emergency
....................................... 326
If the vehicle is submerged or
water on the road is rising
....................................... 327
7-2. Steps to take in an emer-
gency
If your vehicle needs to be
towed .............................. 329
If you think something is wrong
....................................... 334
Fuel pump shut off system
....................................... 335
If a warning light turns on or a
warning buzzer sounds... 336
If a warning message is dis-
played ............................. 344
If you have a flat tire ......... 345
If the engine will not start .. 355
If you lose your keys ......... 356
If the fuel filler door cannot be
opened ........................... 357
If the electronic key does not
operate properly ............. 357
If the vehicle battery is dis-
charged .......................... 359
If your vehicle overheats ... 362
If the vehicle becomes stuck
....................................... 364
3307-2. Steps to take in an emergency
The following may indicate a prob-
lem with your transmission. Contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer or commercial tow-
ing service before towing.
The engine is running but the
vehicle does not move.
The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
WA R N I N G
■After towing
Make sure to remove the towing eye-
let. If not removed, the SRS airbags may
not deploy correctly if the vehicle is
involved in a frontal collision, or the fuel pump shutoff system may not
operate correctly if involved in a rear
collision.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift
type truck
●Do not tow the vehicle from the rear when the engine switch is off. The
steering lock mechanism is not
strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for tow-
ing at the opposite end of the raised
vehicle. Without adequate clear-
ance, the vehicle could be dam- aged while being towed.
■To prevent damage to the vehicle when towing with a sling-type
truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the
suspension components.
■When towing down a long slope
Use a wheel lift-type or flat bed truck. If a wheel lift-type or flat bed truck is
not used, the brakes may overheat,
leading to poor brake performance.
Situations when it is neces-
sary to contact dealers
before towing
Towing with a wheel-lift type
truck
335
7
7-2. Steps to take in an emergency
When trouble arises
Follow the procedure below to
restart the engine after the system
is activated.
1 Turn the engine switch to ACC
or OFF.
2 Restart the engine.
Fuel pump shut off sys-
tem
When the vehicle sustains an
impact in an accident, etc., the
fuel pump shut off system
operates to stop supplying fuel
in order to minimize fuel leak-
age.
Restarting the engine
NOTICE
■Before starting the engine
Inspect the ground under the vehicle. If you find that fuel has leaked onto
the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
339
7
7-2. Steps to take in an emergency
When trouble arises
■Automatic transmission fluid temp erature warning light (warning
buzzer) (if equipped)
■Open door warning light
■Low fuel level warning light (warning buzzer)
■Driver’s and front passenger’s seat belt reminder light (warning
buzzer)*1, 2
*1: The front passenger’s seat belt reminder light is located on the overhead con-
sole.
*2: Driver’s and front passenger’s seat belt warning buzzer:
The driver’s and front passenger’s seat belt warning buzzer sounds to alert the
driver and front passenger that his or her seat belt is not fastened. If the seat belt is
unfastened, the buzzer sounds intermittently for a certain period of time after the
vehicle reaches a certain speed.
Warning lightDetails/Actions
Indicates that the automatic transmission fluid temperature is too
high
Stop the vehicle in a safe place and shift the shift lever to P.
If the light goes off after a little while, the vehicle can be
driven. If the light does not go off, contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
Warning lightDetails/Actions
Indicates that a door or the trunk is not fully closed
Check that both side doors and the trunk are closed.
Warning lightDetails/Actions
Indicates that remaining fuel is approximately 7.0 L (1.8 gal., 1.5
Imp. gal.) or less
Refuel the vehicle.
Warning lightDetails/Actions
Warns the driver and/or front passenger to fasten their seat belts
Fasten the seat belt.
If the front passenger’s seat is occupied, the front passen-
ger’s seat belt also needs to be fastened to make the warn-
ing light (warning buzzer) turn off.
343
7
7-2. Steps to take in an emergency
When trouble arises
buzzer to sound even if a passenger
is not sitting in the seat.
●If a cushion is placed on the seat, the
sensor may not detect a passenger, and the warning light may not operate
properly.
■If the malfunction indicator lamp
comes on while driving
The malfunction indicator lamp will
come on if the fuel tank becomes com-
pletely empty. If the fuel tank is empty, refuel the vehicle immediately. The mal-
function indicator lamp will go off after
several trips.
If the malfunction indicator lamp does
not go off, contact any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer as soon as possi-
ble.
■Electric power steering system
warning light (warning buzzer)
When the battery charge becomes
insufficient or the voltage temporarily
drops, the electric power steering sys- tem warning light may come on and the
warning buzzer may sound.
■When the tire pressure warning
light comes on
Check the tire inflation pressure and
adjust to the appropriate level. Pushing
the tire pressure wa rning reset switch will not turn off the tire pressure warning
light.
■The tire pressure warning light may
come on due to natural causes
The tire pressure warning light may
come on due to natural causes such as
natural air leaks and tire inflation pres- sure changes caused by temperature. In
this case, adjusting the tire inflation
pressure will turn off the warning light
(after a few minutes).
■Conditions that the tire pressure warning system may not function
properly
P.304
■If the tire pressure warning light
frequently comes on after blinking for 1 minute
If the tire pressure warning light fre-
quently comes on after blinking for 1 minute when the engine switch is turned
to ON, have it checked by any author-
ized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■Warning buzzer
In some cases, the buzzer may not be
heard due to being in a noisy location or audio sound.
WA R N I N G
■If both the ABS and the brake
system warning lights remain on
Stop your vehicle in a safe place immediately and contact any author-
ized Toyota retailer or Toyota author-
ized repairer, or any reliable repairer. The vehicle will become extremely
unstable during br aking, and the ABS
system may fail, which could cause an accident resulting in death or seri-
ous injury.
■When the electric power steer-
ing system warning light comes
on
The steering wheel may become
extremely heavy.
When steering wheel operations are heavier than usual, grip the steering
wheel firmly and operate it using more
force than usual.
■If the tire pressure warning light
comes on
Be sure to observe the following pre-
cautions. Failure to do so could cause
a loss of vehicle control and result in death or serious injury.
●Stop your vehicle in a safe place as soon as possible. Adjust the tire
inflation pressure immediately.
355
7
7-2. Steps to take in an emergency
When trouble arises
One of the following may be the
cause of the problem:
There may not be sufficient fuel
in the vehicle’s tank.
Refuel the vehicle.
The engine may be flooded.
Try to restart the engine again
following correct starting proce-
dures. ( P.139)
There may be a malfunction in
the engine immobilizer system.
( P. 7 9 )
One of the following may be the
cause of the problem:
The battery may be discharged.
( P.359)
The battery terminal connec-
tions may be loose or corroded.
( P.298)
The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key bat-
tery depletion or a blown fuse.
However, an interim measure is
available to start the engine.
( P. 3 5 5 )
One of the following may be the
cause of the problem:
One or both of the battery termi-
nals may be disconnected.
( P.298)
The battery may be discharged.
( P.359)
There may be a malfunction in
the steering lock system.
Contact any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer if the problem cannot
be repaired, or if repair procedures are
unknown.
When the engine does not start, the
following steps can be used as an
If the engine will not
start
If the engine will not start even
though correct starting proce-
dures are being followed
( P.139), consider each of the
following points:
The engine will not start
even though the starter
motor operates normally.
The starter motor turns over
slowly, the interior lights
and headlights are dim, or
the horn does not sound or
sounds at a low volume.
The starter motor does not
turn over
The starter motor does not
turn over, the interior lights
and headlights do not turn
on, or the horn does not
sound.
Emergency start function
357
7
7-2. Steps to take in an emergency
When trouble arises
Remove the access cover at the
rightside of the trunk trim.
Push the yellow le ver to unlock the
fuel filler lid.
■When the electronic key does not work properly
●Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off,
turn the function on.
●Check if battery-saving mode is set. If
it is set, cancel the function. ( P. 111 )
■Unlocking the door
Use the mechanical key ( P.100)
If the fuel filler door can-
not be opened
If the fuel filler door cannot be
opened by pressing the center
of the rear edge of the fuel filler
door with the doors unlocked,
the following procedure can be
used to open the fuel filler
door.
Opening the fuel filler door
If the electronic key
does not operate prop-
erly
If communication between the
electronic key and vehicle is
interrupted ( P. 1 1 1 ) o r t h e
electronic key cannot be used
because the battery is
depleted, the smart entry &
start system and wireless
remote control cannot be used.
In such cases, the doors can
be opened and the engine can
be started by following the pro-
cedure below.
NOTICE
■In case of a smart entry & start system malfunction or other
key-related problems
Take your vehicle with all the elec- tronic keys provided with your vehicle
to any authorized Toyota retailer or
Toyota authorized repairer, or any reli- able repairer.
Locking and unlocking the
doors
8
367
8
Vehicle specifications
Vehicle specifications
.8-1. Specifications
Maintenance data (fuel, oil
level, etc.) ....................... 368
Fuel information ................ 376
8-2. Customization
Customizable features ...... 377