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2846-1. Maintenance and care
NOTICE
■Protective film for side sill plates
(if equipped)
Make sure to remove the protective film. Failure to do so may cause rust,
depending on conditions.
■Cleaning the exterior lights
●Wash carefully. Do not use organic
substances or scrub with a hard
brush. This may damage the sur- faces of the lights.
●Do not apply wax to the surfaces of the lights.
Wax may cause damage to the
lenses.
■To prevent damage to the wind-
shield wiper arms
When lifting the wiper arms away
from the windshield, pull the driver
side wiper arm upward first, and repeat for the passenger side. When
returning the wipers to their original
position, do so from the passenger side first.
■When using a high pressure car wash
●When washing the vehicle, do not
spray the camera or its surrounding area directly with a high pressure
washer. Shock applied from high
pressure water may cause the device to not operate normally.
●Do not bring the nozzle tip close to boots (rubber or resin manufac-
tured cover), connectors or the fol-
lowing parts. The parts may be damaged if they come into contact
with high-pressure water.
• Traction related parts
• Suspension parts
• Steering parts
• Brake parts
●Keep the cleaning nozzle at least 30 cm (11.9 in.) away from the vehi-
cle body. Otherwise resin section,
such as moldings and bumpers, may be deformed and damaged.
Also, do not continuously hold the
nozzle in the same place.
●Do not spray the lower part of the
windshield continuously.
If water enters the air conditioning
system intake located near the lower
part of the windshield, the air condi- tioning system may not operate cor-
rectly.
●Do not wash the underside of the
vehicle using a high pressure car
washer.
Page 292 of 582

2906-2. Maintenance
request that a record of maintenance
be kept.
■Does your vehicle need repairs?
Be on the alert for changes in perfor- mance and sounds, and visual tip-offs
that indicate service is needed. Some
important clues are:
●Engine missing, stumbling or pinging
●Appreciable loss of power
●Strange engine noises
●A fluid leak under the vehicle (How-
ever, water dripping from the air con- ditioning system after use is normal.)
●Change in exhaust sound (This may indicate a dangerous carbon monox-
ide leak. Drive with the windows open
and have the exhaust system checked immediately.)
●Flat-looking tires, excessive tire squeal when cornering, uneven tire
wear
●Vehicle pulls to one side when driven
straight on a level road
●Strange noises related to suspension
movement
●Loss of brake effectiveness, spongy
feeling brake pedal or clutch pedal
(vehicles with a manual transmission),
pedal almost touches the floor, vehicle pulls to one side when braking
●Engine coolant temperature continu-ally higher than normal ( P. 8 8 )
If you notice any of these clues, take
your vehicle to any authorized Toyota retailer or Toyota authorized repairer, or
any reliable repairer as soon as possi-
ble. Your vehicle may need adjustment or repair.
Page 332 of 582

3307-2. Steps to take in an emergency
The following may indicate a prob-
lem with your transmission. Contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer or commercial tow-
ing service before towing.
The engine is running but the
vehicle does not move.
The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
WA R N I N G
■After towing
Make sure to remove the towing eye-
let. If not removed, the SRS airbags may
not deploy correctly if the vehicle is
involved in a frontal collision, or the fuel pump shutoff system may not
operate correctly if involved in a rear
collision.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift
type truck
●Do not tow the vehicle from the rear when the engine switch is off. The
steering lock mechanism is not
strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for tow-
ing at the opposite end of the raised
vehicle. Without adequate clear-
ance, the vehicle could be dam- aged while being towed.
■To prevent damage to the vehicle when towing with a sling-type
truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the
suspension components.
■When towing down a long slope
Use a wheel lift-type or flat bed truck. If a wheel lift-type or flat bed truck is
not used, the brakes may overheat,
leading to poor brake performance.
Situations when it is neces-
sary to contact dealers
before towing
Towing with a wheel-lift type
truck
Page 336 of 582

3347-2. Steps to take in an emergency
Fluid leaks under the vehicle.
(Water dripping from the air con-
ditioning after use is normal.)
Flat-looking tires or uneven tire
wear
Engine coolant temperature
gauge continually points higher
than normal.
Changes in exhaust sound
Excessive tire squeal when cor-
nering
Strange noises related to the
suspension system
Pinging or other noises related to
the engine
Engine missing, stumbling or
running roughly
Appreciable loss of power
Vehicle pulls heavily to one side
when braking
Vehicle pulls heavily to one side
when driving on a level road
Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor
If you think something is
wrong
If you notice any of the follow-
ing symptoms, your vehicle
probably needs adjustment or
repair. Contact any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer as soon as possi-
ble.
Visible symptoms
Audible symptoms
Operational symptoms