Page 530 of 612

5308-2. Steps to take in an emergency
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on. (Custom-
izable features: P.563)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.120)
Use the mechanical key
( P.103) in order to perform the
If you lose your keys
New genuine keys can be
made by your Toyota dealer
using the other key (vehi-
cles without a smart key
system) or mechanical key
(vehicles with a smart key
system) and the key number
stamped on your key num-
ber plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.
NOTICE
■When an electronic key is lost
(vehicles with a smart key
system)
If the electronic key remains lost,
the risk of vehicle theft increases
significantly. Visit your Toyota
dealer immediately with all
remaining electronic keys that
were provided with your vehicle.
If the electronic key
does not operate prop-
erly (vehicles with a
smar t key system)
If communication between
the electronic key and vehi-
cle is interrupted ( P.120)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the engine
can be started by following
the procedure below.
NOTICE
■In case of a smart key system
malfunction or other
key-related problems
Take your vehicle with all the elec-
tronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors
Page 534 of 612

5348-2. Steps to take in an emergency
recharge the battery of your
vehicle.
5 Vehicles with a smart key
system: Open and close any
of the doors of your vehicle
with the engine switch OFF.
6 Maintain the engine speed of
the second vehicle and start
the engine of your vehicle by
turning the engine switch to
ON.
7 Once the vehicle’s engine
has started, remove the
jumper cables in the exact
reverse order from which
they were connected.
Once the engine starts, have the
vehicle inspected at your Toyota
dealer as soon as possible.
■Starting the engine when the
battery is discharged
The engine cannot be started by
push-starting.
■To prevent battery discharge
●Turn off the headlights and the
audio system while the engine is
off.
●Turn off any unnecessary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the battery is removed or
discharged
●Information stored in the ECU is
cleared. When the battery is
depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may require initial-
ization. ( P.572)
■When removing the battery ter-
minals
When the battery terminals are
removed, the information stored in
the ECU is cleared. Before remov-
ing the battery te rminals, contact
your Toyota dealer.
■Charging the battery
The electricity stored in the battery
will discharge gradually even when
the vehicle is not in use, due to nat-
ural discharge and the draining
effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the battery may discharge,
and the engine may be unable to
start. (The battery recharges auto-
matically during driving.)
■When recharging or replacing
the battery (vehicles with a
smart key system)
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the bat-
tery is discharged. Use the wire-
less remote control or the
mechanical key to lock or unlock
the doors.
●The engine may not start on the
first attempt after the battery has
recharged but will start normally
after the second attempt. This is
not a malfunction.
●The engine switch mode is memo-
rized by the vehicle. When the
battery is reconnected, the system
will return to the mode it was in
before the battery was dis-
charged. Before disconnecting the
battery, turn the engine switch off.
If you are unsure what mode the
engine switch was in before the
battery discharged, be especially
careful when reconnecting the
battery.
●Vehicles with power back door:
The power back door must be ini-
tialized. ( P. 1 1 5 )
■When replacing the battery
●Use a battery that conforms to
Page 590 of 612

590Alphabetical Index
Door lockBack door ............................. 109
Key ....................................... 105
Side doors ............................ 104
Smart key system................. 119
Wireless remote control ....... 102
Doors Automatic door locking and unlocking system................ 108
Back door ............................. 109
Door glasses ........................ 133
Door lock .............................. 109
Open door warning buzzer . 106, 108
Outside rear view mirrors ..... 131
Rear door child-protectors.... 108
Drive distance ........................... 94
Drive information ..................... 94
Drive-Start Control (DSC) Sudden start restraint control147
Driving Break-in tips ......................... 142
Correct driving posture ........... 25
Procedures ........................... 141
Winter drive tips ................... 274
Driving information display ..... 91
Driving range ............................ 92
Driving support system informa- tion display ............................. 93
DSC (Drive-Start Control) Sudden start restraint control147
Dynamic radar cruise control with full-speed range ........... 216Warning message ................ 225
Dynamic Torque Control AWD system ................................... 269
E
Eco Driving Indicator ............... 92
Eco Driving Indicator Light ..... 92
EDR (Event data recorder)......... 9
Elapsed time ............................. 94 Electric Power
Steering (EPS)
...............................................269 Warning light.........................507
Electronic key .........................100 Battery-saving function .........120
If the electronic key does not operate properly .................530
Replacing the battery ...........483
Emergency flashers ...............496
Emergency, in case of If a warning buzzer sounds ..505
If a warning light turns on .....505
If a warning message is dis-played .................................515
If the battery is discharged ...532
If the electronic key does not operate properly .................530
If the engine will not start......528
If the vehicle is submerged or water on the road is rising ..498
If you have a flat tire .............518
If you lose your keys.............530
If you think something is wrong ...........................................503
If your vehicle becomes stuck ...........................................538
If your vehicle has to be stopped in an emergency .................496
If your vehicle ne eds to be towed
...........................................499
If your vehicle overheats ......536
Engine ACCESSORY mode .............166
Compartment........................461
Engine switch ...............162, 163
Fuel pump shut off system ...504
Hood .....................................459
How to start the engine 162, 163
Identification number ............543
If the engine will not start......528
If your vehicle has to be stopped in an emergency .................496