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1011-3. Emergency assistance
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For safety and security
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WARNING
■For your safety
● Please drive safely.
The function of this system is to assist you in making the Emer gency Call
in case of accidents such as traffic accidents or sudden medica l emergen-
cies, and it does not protect the driver or passengers in any w ay. Please
drive safely and fasten your seatbelts at all times for your sa fety.
● In case of an emergency, make lives the top priority.
● If you smell anything burning or other unusual smells, leave the vehicle
and evacuate to a safe area immediately.
● If the airbags deploy when the system is operating normally, the system
makes emergency call. The system also makes emergency call when the
vehicle is struck from the rear or rolls over, even if the airb ags do not
deploy.
● For safety, do not make the Emergency Call while driving.
Making calls during driving may cause mishandling of the steeri ng wheel,
which may lead to unexpected accidents.
Stop the vehicle and confirm the safety of your surroundings be fore mak-
ing the Emergency Call.
● When changing fuses, please use the specified fuses. Using other fuses
may cause ignition or smoke in the circuit and lead to a fire.
● Using the system while there is smoke or an unusual smell may cause a
fire. Stop using the system immediately and consult any authori zed Toyota
retailer or Toyota authorized repairer, or any reliable repaire r.
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1181-4. Hybrid system
C-HR_HV_OM_Europe_OM10720E
Hybrid system features
The illustration is an example for explanation and may differ from the
actual item.
Gasoline engine
Electric motor (traction motor)
Your vehicle is a Hybrid Electric Vehicle. It has characteristi cs
different from conventional vehicles. Be sure you are closely
familiar with the characteristics of your vehicle, and operate it
with care.
The hybrid system combines the use of a gasoline engine and
an electric motor (traction motor) according to driving condi-
tions, improving fuel efficiency and reducing exhaust emis-
sions.
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1191-4. Hybrid system
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For safety and security
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◆When stopped/during start off
The gasoline engine stops* when the vehicle is stopped. During
start off, the electric motor (traction motor) drives the vehic le. At
slow speeds or when traveling down a gentle slope, the engine i s
stopped* and the electric motor (traction motor) is used.
When shift lever is in N, the hybrid battery (traction battery) is not
being charged.
*: When the hybrid battery (traction battery) requires charging o r the engine
is warming up, etc., the gasoline engine will not automatically stop.
( P. 120)
◆During normal driving
The gasoline engine is predominantly used. The electric motor
(traction motor) charges the hybrid battery (traction battery) as nec-
essary.
◆When accelerating sharply
When the accelerator pedal is depressed heavily, the power of t he
hybrid battery (traction battery) is added to that of the gasol ine
engine via the electric motor (traction motor).
◆When braking (regenerative braking)
The wheels operate the electric motor (traction motor) as a pow er
generator, and the hybrid battery (traction battery) is charged .
When driving with the gasoline engine stopped, a sound, which
changes in accordance with the driving speed, will be played in order
to warn people nearby of the vehicle’s approach. The sound will stop
when the vehicle speed exceeds approximately 25 km/h (15 mph).
Acoustic vehicle alerting system
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1201-4. Hybrid system
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■Regenerative braking
● In the following situations, kinetic energy is converted to electric energy and
deceleration force can be obtained in conjunction with the rech arging of the
hybrid battery (traction battery).
• The accelerator pedal is released while driving with the shift lever in D, B
(2ZR-FXE engine) or S (M20A-FXS engine).
• The brake pedal is depressed while driving with the shift leve r in D, B
(2ZR-FXE engine) or S (M20A-FXS engine).
● While the GPF system (P. 531) is operating to regenerate the exhaust gas
filter, the hybrid battery (traction battery) may not be rechar ged.
■ EV indicator
■ Conditions in which the gasoline engine may not stop
The gasoline engine starts and stops automatically. However, it may not stop
automatically in the following conditions*:
● During gasoline engine warm-up
● During hybrid battery (traction battery) charging
● When the temperature of the hybrid battery (traction battery) is high or low
● When the heater is switched on
*: Depending on the circumstances, the gasoline engine may also not stop
automatically in situations other than those above.
■ Charging the hybrid battery (traction battery)
As the gasoline engine charges the hybrid battery (traction bat tery), the bat-
tery does not need to be charged from an outside source. Howeve r, if t h e
vehicle is left parked for a long time the hybrid battery (trac tion battery) will
slowly discharge. For this reason, be sure to drive the vehicle at least once
every few months for at least 30 minutes or 16 km (10 miles). If the hybrid
battery (traction battery) becomes fully discharged and you are unable to start
the hybrid system, contact any authorized Toyota retailer or To yota authorized
repairer, or any r eliable repairer.
The EV indicator comes on when the
vehicle is driven using only the electric
motor (traction motor) or the gasoline
engine is stopped.
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1211-4. Hybrid system
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For safety and security
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■ Charging the 12-volt battery
P. 752
■ After the 12-volt battery has discharged or when the terminal has been
removed and installed during exchange, etc.
The gasoline engine may not stop even if the vehicle is being d riven by the
hybrid battery (traction battery). If this continues for a few days, contact any
authorized Toyota retailer or Toyota authorized repairer, or an y reliable
repairer.
■ Sounds and vibrations specific to a Hybrid Electric Vehicle
There may be no engine sound or vibration even though the vehic le is able to
move with the “READY” indicator is illuminated. For safety, app ly the parking
brake and make sure to shift the shift lever to P when parked.
The following sounds or vibrations may occur when the hybrid sy stem is
operating and are not a malfunction:
● Motor sounds may be heard from the engine compartment.
● Sounds may be heard from the hybrid battery (traction battery) when the
hybrid system starts or stops.
● Relay operating sounds such as a snap or soft clank will be emitted from the
hybrid battery (traction battery), behind the rear seats, when the hybrid sys-
tem is started or stopped.
● Sounds from the hybrid system may be heard when the back door is open.
● Sounds may be heard from the transmission when the gasoline engine
starts or stops, when driving at low speeds, or during idling.
● Engine sounds may be heard when accelerating sharply.
● Sounds may be heard due to regenerative braking when the brake pedal is
depressed or as the accelerator pedal is released.
● Vibration may be felt when the gasoline engine starts or stops.
● Cooling fan sounds may be heard from the air intake vent. (P. 124)
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1251-4. Hybrid system
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For safety and security
C-HR_HV_OM_Europe_OM10720E
■If a warning light comes on, a warning message is displayed, or the
12-volt battery is disconnected
The hybrid system may not start. In this case, try to start the system again. If
the “READY” indicator does not come on, contact any authorized To y o t a
retailer or Toyota authorized repairer, or any reliable repaire r.
■ Running out of fuel
When the vehicle has run out of fuel and the hybrid system cann ot be started,
refuel the vehicle with at leas t enough gasoline to make the low fuel level
warning light ( P. 685) go off. If there is only a small amount of fuel, the
hybrid system may not be able to start. (The standard amount of fuel is about
7.5 L [2.0 gal., 1.7 Imp.gal.], when the vehicle is on a level surface. This value
may vary when the vehicle is on a slope. Add extra fuel when th e vehicle is
inclined.)
■ Electromagnetic waves
● High voltage parts and cables on Hybrid Electric Vehicles incorporate elec-
tromagnetic shielding, and therefore emit approximately the sam e amount
of electromagnetic waves as conventional gasoline powered vehic les or
home electronic appliances.
● Your vehicle may cause sound interference in some third party-produced
radio parts.
■ Hybrid battery (traction battery)
The hybrid battery (traction battery) has a limited service lif e. The lifespan of
the hybrid battery (traction battery) can change in accordance with driving
style and driving conditions.
■ Declaration of conformity
This model conforms to hydrogen emissions according to regulati on ECE100
(Battery electric vehicle safety).
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1662. Instrument cluster
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Gauges and meters
The units used on the speedometer may differ depending on the tar-
get region.
Hybrid System Indicator
Displays hybrid system output or regeneration level.
Multi-information display
Presents the driver with a variety of driving-related data. ( P. 170)
Displays warning messages in case of a malfunction. ( P. 692)
Speedometer
Displays the vehicle speed.
Fuel gauge
Displays the quantity of fuel remaining in the tank.
Outside temperature display
Displays the outside temperature within the range of -40°C (-40°F) to 50°C
(122°F). Low outside temperature indicator comes on when the am bient
temperature is 3°C (37°F) or lower.
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1682. Instrument cluster
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■The meters and display illuminate when
The power switch is turned to ON mode.
■ Hybrid System Indicator
Eco area
Shows that the vehicle is being driven in an Eco-friendly manner.
Power area
Shows that an Eco-friendly driving range is being exceeded (dur ing full
power driving, etc.)
● In the following situation, the Hybrid System Indicator does not operate.
• “READY” indicator is not illuminated.
• The shift position is in a range P, R or N.
● By keeping the indicator needle within Eco area, more Eco-friendly driving
can be achieved.
● Charge area indicates regeneration* status. Regenerated energy will be
used to charge the hybrid battery (traction battery).
*: When used in this manual, “regeneration” refers to the conver sion of
energy created by the movement of the vehicle into electrical e nergy.
Charge area
Shows that energy is being recovered
via the regenerative brake.
Hybrid Eco area
Shows that gasoline engine power is
not being used very often.
The gasoline engine will automatically
stop and restart under various condi-
tions.