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2-2. Charging
■If “Charging Stopped Check Charging Source” is shown
Likely causeCorrection procedure
Problem in power supply from
external power source
Check the following items.
• The plug is securely inserted.
• Extension cord is not used and electrical socket
is not overloaded.
• The remote switch is not off.
• Connected to a dedicated power line.
• Power outage has occurred or not.
• The power indicator on the CCID (Charging Cir-
cuit Interrupting Device) is illuminated.
• The circuit breakers have not tripped.
If all of the above conditions are met, the electrical
socket may be malfunctioning. Contact an electri-
cian and request an inspection.
Furthermore, if the error warning indicator on the
CCID (Charging Circuit In terrupting Device) is
flashing, there may be electrical leakage. Contact
any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
If charging cannot be performed, even though
there is no problem with the power source path,
there may be a malfunction in the system. Have the
vehicle inspected by any authorized Toyota retailer
or Toyota authorized repairer, or any reliable
repairer.
Charging is stopped by AC
charger
Depending on the specifications of charger,
charging may be canceled by an interruption of
power supply.
Charging may be stopped by the following.
Refer to charger handling methods.
• The charging stop button of charger is pressed.
• Charger with off timer function canceled charging
• Charger that is not compatible with the charging
schedule function of the vehicle
• Check if it is possible to charge with the AC
charging cable equipped with the vehicle. If
charging cannot be carried out even when using
the genuine AC charging cable, contact any
authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
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2-2. Charging
Electric Vehicle system
■If “Charging Stopped High Energy Use See Owner’s Manual” is
shown
■If “Charging System Malfunction See Owner’s Manual” is shown
The AC charger is not compati-
ble with the vehicle
Check if it is possible to charge with the AC
charging cable equipped with the vehicle. If
charging cannot be carried out even when using
the genuine AC charging cable, contact any autho-
rized Toyota retailer or Toyota authorized repairer,
or any reliable repairer.
The DC charger is malfunction-
ing.
If the message above is displayed when DC
charging has not stopped operations, the DC char-
ger may be damaged, so do not use that DC char-
ger. Check if it is possible to charge with another
DC charger.
The DC charger is not compat-
ible with the vehicle.
Likely causeCorrection procedure
Likely causeCorrection procedure
Power is being consumed by electrical
components of vehicle
Check the following items, and then carry
out charging again.
• If the headlights and audio are turned
on, turn them off.
• Turn the power switch off.
If charging cannot be carried out, even
after performing the above, the 12-volt
battery may not be sufficiently charged.
Operate the EV system and wait for
approximately 15 minutes or more to
charge the 12-volt battery.
Likely causeCorrection procedure
Malfunction occurred in charging system
Have the vehicle inspected by any autho-
rized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
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6-4. Using the other interior features
been parked in the sun
■About connected external devices
Depending on the connected external device, charging may occasionally be suspended and then start again. This is
not a malfunction.
A portable device can be charged
by just placing Qi standard wireless
charge compatible portable devices
according to the Wireless Power
Consortium, such as smartphones
and mobile batteries, etc., on the
charge area.
This function cannot be used with
portable devices that are larger
than the charging tray. Also,
depending on the portable device, it
may not operate as normal. Please
read the operation manual for por-
table devices to be used.
■The “Qi” symbol
The “Qi” symbol is a trademark of
the Wireless Power Consortium.
■Name for all parts
Charging tray
Charging area*
Operation indicator light
*: Portable devices and wireless char-
gers contain charging coils. The
charging coil in the wireless charger
can be moved within the charge area
near the center of the charging tray. If
NOTICE
■To prevent damage to the USB Type-C charging ports
●Do not insert foreign objects into the ports.
●Do not spill water or other liquids into the ports.
●Do not apply excessive force to or impact the USB Type-C charging ports.
●Do not disassemble or modify the USB Type-C charging ports.
■To prevent damage to external devices
●Do not leave external devices in the vehicle. The temperature inside the vehicle may become high, resulting
in damage to an external device.
●Do not push down on or apply
unnecessary force to an external device or the cable of an external device while it is connected.
■To prevent 12-volt battery dis-charge
Do not use the USB Type-C charging ports for a long period of time with the EV system stopped.
Wireless charger (if
equipped)
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6-4. Using the other interior features
Interior features
WARNING
■Caution regarding interference with electronic devices
People with implantable cardiac pace- makers, cardiac resynchronization therapy-pacemakers or implantable
cardioverters, as well as any other electrical medical device, should con-sult their physician about the usage of
the wireless charger.
■To prevent malfunctions or burns
Observe the following precautions. Failure to do so may result in a equip-ment failure and damage, catch fire,
burns due to overheat or electric shock.
●Do not insert any metallic objects
between the charge area and the portable device while charging
●Do not attach an aluminum sticker or other metallic object to the charge area
●Do not attach an aluminum sticker or other metallic object to the side
of the portable device (or to its case or cover) that touches the charge area
●Do not use the charging tray as a small storage space
●Do not subject to a strong force or impact
●Do not disassemble, modify or remove
●Do not charge devices other than specified portable devices
●Keep away from magnetic items
●Do not charge devices if the charge area is covered in dust
●Do not cover with a cloth or similar material
NOTICE
■Situations in which the function may not operate normally
Devices may not be charged normally in the following situations.
●The portable device is fully charged
●The portable device is being charged with a cable connected
●There is foreign matter between the charge area and portable device
●Charging has caused the portable device to heat up
●The temperature around the charging tray is 35°C (95°F) or
higher, such as in extreme heat
●The portable device is placed with
its charging side facing up
●The portable device is placed in an
area misaligned from the charge area
●The portable device is larger than the charging tray
●A foldable and portable device is placed outside the charge area
●The camera lens protrudes 3 mm. (0.12 in) or more from the surface of the portal device
●The vehicle is in an area where strong electrical waves or noise are
emitted, such as near a television tower, power plant, gasoline station, broadcasting station, large display,
airport, etc.
●Any of the following objects that is
protrudes 3 mm. (0.12 in) or thicker is stuck or installed between the charging side of the portable device
and the charge area.
• Thick cases or covers
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7-3. Do-it-yourself maintenance
connect the ground cable.
●Make sure the power switch on the charger is off when connecting and
disconnecting the charger cables to the 12-volt battery.
■After recharging/reconnecting the 12-volt battery
●The EV system may not start. Follow the procedure below to initialize the
system.
1 Shift the shift position to P.
2 Open and close any of the doors.
3 Restart the EV system.
●Unlocking the doors using the smart
entry & start system may not be possi- ble immediately after reconnecting the 12-volt battery. If this happens, use
the wireless remote control or the mechanical key to lock/unlock the doors.
●Start the EV system with the power switch in ACC. The EV system may
not start with the power switch turned off. However, the EV system will oper-ate normally from the second attempt.
●The power switch mode is recorded by the vehicle. If the 12-volt battery is
disconnected and reconnected, the vehicle will return the power switch mode to the status it was in before the
12-volt battery was disconnected. Make sure to turn off the power switch before disconnecting the 12-volt bat-
tery. Take extra care when connecting the 12-volt battery if the power switch mode prior to the 12-volt battery being
disconnected is unknown.
If the EV system will not start even after
multiple attempts at all the methods
above, contact any authorized Toyota
retailer or Toyota authorized repairer, or
any reliable repairer.
WARNING
■Chemicals in the 12-volt battery
Batteries contain poisonous and cor-
rosive sulfuric acid and may produce hydrogen gas which is flammable and explosive. To reduce the risk of death
or serious injury, take the following precautions while working on or near the 12-volt battery:
●Do not cause sparks by touching the 12-volt battery terminals with tools.
●Do not smoke or light a match near the 12-volt battery.
●Avoid contact with eyes, skin and clothes.
●Never inhale or swallow electrolyte.
●Wear protective safety glasses when working near the 12-volt bat-tery.
●Keep children away from the 12-volt battery.
■Where to safely charge the 12-volt battery
Always charge the 12-volt battery in an open area. Do not charge the 12-volt battery in a garage or closed
room where there is insufficient venti- lation.
■Emergency measures regarding electrolyte
●If electrolyte gets in your eyes
Flush your eyes with clean water for at least 15 minutes and get immedi-ate medical attention. If possible,
continue to apply water with a sponge or cloth while traveling to the nearest medical facility.
●If electrolyte gets on your skinWash the affected area thoroughly.
If you feel pain or burning, get med- ical attention immediately.