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2-2. Charging
Refer to the following table and carry out the appropriate correction proce-
dure.
■The error warning indicator on the CCID (Charging Circuit Inter rupt-
ing Device) flashes
■Charging indicator of the charging port does not illuminate, ev en
though charging connector is connected.
When charging cannot be carried out
When charging does not start, even though the normal procedure is
followed, check each of the follo wing items. If a message is shown
on the multi-information disp lay, also refer to P.160.
When charging cannot be carried out
Likely causeCorrection procedure
Electrical leakage detection function or
self-diagnostic function operates and
power is cut off
When the voltage is insufficient, the error
warning indicator may flash when there
is noise interference. Perform a reset
and connect to a proper power source.
( P.102)
If charging does not start, immediately
stop charging and contact any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Likely causeCorrection procedure
Plug is not properly connected to socketCheck that the plug is properly con-
nected to the socket.
Power is outAfter power is restored, carry out the
charging procedure again.
Remote switch is offIf the remote switch is equipped, turn the
switch on.
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2-2. Charging
When a door is opened with the power switch off, after charging, a mes-
sage is displayed in the multi-information display.
When this occurs, follow the instructions displayed on the scre en.
The Remote Air Conditioning System
was operated
When the Remote Air Conditioning Sys-
tem is operated, the system will start
charging, even if the charging schedule
is registered. To carry out charging using
the charging schedule, stop the Remote
Air Conditioning System, and then recon-
nect the AC charging connector.
Outside temperature is low and traction
battery warming control ( P. 1 1 4 ) o p e r -
ated
• When traction battery warming control
operates, the charging schedules are
ignored and charging starts. In order to
protect the traction battery, allow
charging to continue.
• After removing and installing the 12-
volt battery, the charging schedule set-
ting may become invalid due to the ini-
tial setting of the traction battery
warming control system even when the
outside temperature is not low. In this
case, after a few runs, the system’s ini-
tial settings will be completed and the
charging schedule settings will take
effect when the outside temperature is
not low.
When charging related message is displayed
Likely causeCorrection procedure
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4-1. Key information
4-1.Key info rmation
The following keys are provided
with the vehicle.
Electronic keys
• Operating the smart entry & start sys-
tem ( P.203)
• Operating the wireless remote control
function
• Operating the Remote Air Condition-
ing System ( P.427)
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key onto an
aircraft, make sure you do not press any buttons on the electronic key while inside the aircraft cabin. If you are carry-
ing an electronic key in your bag, etc., ensure that the buttons are not likely to be pressed accidentally. Pressing a but-
ton may cause the electronic key to emit radio waves that could interfere with the operation of the aircraft.
■Electronic key battery depletion
●The standard battery life is 1 to 2 years.
●If the battery becomes low, an alarm will sound in the cabin when the EV
system stops.
●To reduce key battery depletion when the electronic key is to not be used for
long periods of time, set the electronic key to the battery-saving mode. ( P.204)
●As the electronic key always receives radio waves, the battery will become
depleted even if the electronic key is not used. The following symptoms indicate that the electronic key battery
may be depleted. Replace the battery when necessary. ( P.499) • The smart entry & start system or the
wireless remote control does not oper- ate.• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on.
You can replace the battery by yourself
( P.499). However, as there is a danger that the electronic key may be dam-aged, it is recommended that replace-
ment be carried out by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
●To avoid serious deterioration, do not leave the electronic key within 1 m (3
ft.) of the following electrical appli- ances that produce a magnetic field:•TVs
• Personal computers • Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cord- less phones• Table lamps
• Induction cookers
■Replacing the battery
P. 4 9 9
■Confirmation of the registered key number
The number of keys already registered to the vehicle can be confirmed. Ask any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer for details.
Keys
Key types
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4-1. Key information
Before driving
■If “A New Key has been Registered
Contact Your Dealer for Details” is shown on the multi-information display
This message will be displayed each time the driver’s door is opened when the doors are unlocked from the outside
for approximately 10 days after a new electronic key has been registered.
If this message is displayed but you
have not had a new electronic key regis- tered, ask any authorized Toyota retailer or Toyota authorized repairer, or any reli-
able repairer to check if an unknown electronic key (other than those in your possession) has been registered.
The electronic keys are equipped
with the following wireless remote
control:
Locks all the doors ( P.185)
Closes the windows*1 ( P.185)
Unlocks all the doors ( P.185)
Opens the windows*1 ( P.185)
Opens and closes the power
back door*2 ( P.192)
Operates Remote Air Condition-
NOTICE
■To prevent key damage
●Do not drop the keys, subject them to strong shocks, or bend them.
●Do not expose the keys to high temperatures for long periods of
time.
●Do not get the keys wet or wash
them in an ultrasonic washer, etc.
●Do not attach metallic or magnetic
materials to the keys or place the keys close to such materials.
●Do not disassemble the keys.
●Do not attach a sticker or anything
else to the surface of the electronic key.
●Do not place the keys near objects that produce magnetic fields, such as TVs, audio systems and induc-
tion cookers, or medical electrical equipment, such as low-frequency therapy equipment.
■Carrying the electronic key on your person
Carry the electronic key 10 cm (3.9
in.) or more away from electric appli- ances that are turned on. Radio waves emitted from electric appli-
ances within 10 cm (3.9 in.) of the electronic key may interfere with the key, causing the key to not function
properly.
■In case of a smart entry & start
system malfunction or other key- related problems
P. 5 4 2
■When an electronic key is lost
P. 5 4 1
Wireless remote control
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4-2. Opening, closing and locking the doors
Before driving
4-2.Opening, closing and lo cking th e d oors
■Smart entry & start system
Carry the electronic key to enable
this function.
1 Grip the front door handle or
rear door handle (some models)
to unlock the doors.*
Make sure to touch the sensor on the
back of the handle.
The doors cannot be unlocked for 3
seconds after the doors are locked.
2 Touch the lock sensor (the
indentation on the side of the
door handle) to lock all the
doors.
Check that the door is securely locked.
*: The door unlock settings can be
changed.
■Wireless remote control
1 Locks all the doors
Check that the door is securely locked.
Press and hold to close the windows.*
2 Unlocks all the doors
Press and hold to open the windows.*
*: These settings must be customized
at any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
■Switching the door unlock function
It is possible to set which doors the entry function unlocks using the wireless remote control.
1 Turn the power switch off.
2 Cancel the intrusion sensor and tilt
sensor of the alarm system to pre- vent unintended triggering of the alarm while changing the settings. (if
equipped) ( P. 7 8 )
3 When the indicator light on the key
surface is not on, press and hold
or for approximately 5 sec-
onds while pressing and holding .
The setting changes each time an oper-
ation is performed, as shown below.
(When changing the setting continu-
ously, release the buttons, wait for at
least 5 seconds, and repeat step 3.)
Side doors
Unlocking and locking the
doors from the outside
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4-2. Opening, closing and locking the doors
Before driving
■Conditions affecting the operation
of the smart entry & start system or wireless remote control
P. 2 0 4
■If the smart entry & start system or
the wireless remote control does not operate properly
●Use the mechanical key to lock and unlock the doors. ( P.542)
●Replace the key battery with a new one if it is depleted. ( P.499)
■If the 12-volt battery is discharged
The doors cannot be locked and
unlocked using the smart entry & start system or wireless remote control. Lock or unlock the doors using the mechani-
cal key. ( P.542)
■Rear seat reminder function
●In order to remind you not to forget
luggage, etc., on the rear seat, when the power switch is turned off after any of the following conditions is met,
a buzzer will sound and a message will be displayed on the multi-informa-tion display for approximately 6 sec-
onds. • The EV system is started within 10 minutes after opening and closing a
rear door. • A rear door has been opened and closed after the EV system was
started.
However, if a rear door is opened and then closed within approximately 2 sec-
onds, the rear seat reminder function may not operate.
●The rear seat reminder function deter-mines that luggage, etc., has been placed on a rear seat based on open-
ing and closing of a rear door. There- fore, depending on the situation, the rear seat reminder function may not
operate and you may still forget lug- gage, etc., on the rear seat, or it may operate unnecessarily.
●The rear seat reminder function can be enabled/disabled. ( P.561)
■Customization
Settings (e.g. unlocking function using a key) can be changed. (Customizable features: P.564)
WARNING
■To prevent an accident
Observe the following precautions while driving the vehicle.
Failure to do so may result in a door opening and an occupant falling out, resulting in death or serious injury.
●Ensure that all doors are properly closed and locked.
●Do not pull the inside handle of the doors while driving.Be especially careful for the front
doors, as the doors may be opened even if the inside lock buttons are in locked position.
●Set the rear door child-protector locks when children are seated in
the rear seats.
■When opening or closing a door
Check the surroundings of the vehicle such as whether the vehicle is on an incline, whether there is enough
space for a door to open and whether a strong wind is blowing. When open-ing or closing the door, hold the door
handle tightly to prepare for any unpredictable movement.
■When using the wireless remote control and operating the power windows
Operate the power window after checking to make sure that there is no possibility of any passenger having
any of their body parts caught in the window. Also, do not allow children to operate the wireless remote control. It
is possible for children and other pas- sengers to get caught in the power window.
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4-2. Opening, closing and locking the doors
Before driving
■Smart entry & start system
Carry the electronic key to enable
this function.
1 Unlocks all the doors
The doors cannot be unlocked for 3
seconds after the doors are locked.
2 Locks all the doors
Check that the door is securely locked.
■Wireless remote control
P. 1 8 5
■Door lock switch
P. 1 8 8
■Open
Raise the back door while pressing
up the back door opener switch.
■Close
Lower the back door using the back
door handle, and make sure to
push the back door down from the
outside to close it.
■Luggage compartment light
●The luggage compartment light turns on when the back door is opened.
●If the luggage compartment light is left on when the power switch is turned off, the light will go off automatically
after 20 minutes.
■If the back door opener is inopera- tive
The back door can be unlocked from the
WARNING
●If a bicycle carrier or similar heavy object is attached to the back door,
it may suddenly shut again after being opened, causing someone’s hands, arms, head or neck to be
caught and injured. When installing an accessory part to the back door, using a genuine Toyota part is rec-
ommended.
Unlocking and locking the
back door from the outside
Unlocking and locking the
back door from the inside
Opening/closing the back
door (vehicles without
power back door)
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4-2. Opening, closing and locking the doors
■Jam protection function
Sensors are equipped on both sides of the power back door. If anything obstructs the power back door while it is
closing, the back door will automatically operate in the opposite direction or stop.
■Fall-down protection function
While the power back door is opening automatically, applying excessive force
to it will stop the opening operation to prevent the power back door from sud-denly shutting.
■Back door closing assist
If the back door is lowered manually when the back door is stopped at an open position, the back door will fully
close automatically.
■Back door reserve lock function
This function is a function which reserves locking of all doors, before-
hand, when the power back door is open.
When the following procedure is per-
formed, all the doors except the power back door are locked and then power back door will also be locked at the
same time it is closed.
1 Close all doors, except the back door.
2 During the power back door closing operation, lock the doors using the
smart entry & start system from the side doors ( P.185) or the wireless remote control. ( P.185)
Operation signals will indicate that all the doors have been closed and locked ( P.186).
●If the electronic key is placed inside the vehicle after starting a close oper-
ation via the door reserve lock func-
tion, the electronic key may become locked inside the vehicle.
●If the power back door does not fully close due to the operation of the jam protection function, etc., while the
back door is automatically closing after a door reserve lock operation is performed, the door reserve lock func-
tion is canceled and all the doors will unlock.
●Before leaving the vehicle, make sure that all the doors are closed and locked.
■Close & lock function
When the power back door is open, this function closes the power back door and then locks all of the doors simultane-
ously.
When the following procedures are per- formed and there are no electronic keys
for the vehicle within the vehicle, all of the doors will lock when the power back door is completely closed.
1 Close all of the doors except the
power back door.
2 While carrying an electronic key,
press the switch on the lower
part of the power back door
( P.193).
A different buzzer than the normal one
will sound and then the power back door will begin closing automatically. When the power back door is closed, all of the
doors will lock simultaneously and oper- ation signals will indicate that all of the doors have been locked.
The double locking system will not oper- ate at this time.
■Situations in which the close & lock function may not operate properly
In the following situations, the close & lock function may not operate properly:
●If the switch on the lower part of
the power back door ( P.193) is
pressed by a hand which is holding an