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7-3. Do-it-yourself maintenance
Use only Toyota wheel bolts and
wrenches designed for use with
your aluminum wheels.
When rotating, repairing or
changing your tires, check that
the wheel bolts are still tight after
driving 1600 km (1000 miles).
Be careful not to damage the
aluminum wheels when using
tire chains.
Use only Toyota genuine balance
weights or equivalent and a plas-
tic or rubber hammer when bal-
ancing your wheels.
1 Turn the power switch off.
Confirm that the charging connector is
not connected. Also, do not use the Remote Air Conditioning System during the procedure.
2 Open the front passenger’s
door.
By keeping the door open, unexpected operation of the Remote Air Condition-
ing System can be prevent. ( P.427)
3While pressing the claw, hold
handle and remove the
panel.
NOTICE
■Replacing tire pressure warning valves and transmitters
●Because tire repair or replacement may affect the tire pressure warning valves and transmitters, make sure
to have tires serviced by any autho- rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer or other qualified service shop. In addition, make sure to pur-chase your tire pressure warning
valves and transmitters at any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
●Ensure that only genuine Toyota
wheels are used on your vehicle. Tire pressure warning valves and transmitters may not work properly
with non-genuine wheels.
Aluminum wheel precau-
tions
Air conditioning filter
The air conditioning filter must
be changed regularly to main-
tain air conditioning efficiency.
Removing the air condition-
ing filter
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8-1. Essential information
When trouble arises
or press it briefly 3 times or
more in succession.
5 Stop the vehicle in a safe place
by the road.
If the door can be opened, open
the door and exit the vehicle.
If the door can not be opened,
open the window using the
power window switch and ensure
an escape route.
If the window can be opened,
exit the vehicle through the win-
dow.
If the door and window cannot be
opened due to the rising water,
remain calm, wait until the water
level inside the vehicle rises to
the point that the water pressure
inside of the vehicle equals the
water pressure outside of the
vehicle and then open the door
after waiting for the rising water
to enter the vehicle, and exit the
vehicle. When the outside water
level exceeds half the height of
the door, the door cannot be
opened from the inside due to
WARNING
■If the EV system has to be turned off while driving
Power assist for the steering wheel
will be lost, making the steering wheel heavier to turn. Decelerate as much as possible before turning off the EV
system.
If the vehicle is sub-
merged or water on the
road is rising
This vehicle is not designed to
be able to drive on roads that
are deeply flooded with water.
Do not drive on roads where
the roads may be submerged
or the water may be rising. It is
dangerous to remain in the
vehicle, if it anticipated that
the vehicle will be flooded or
set a drift. Remain calm and
follow the following.
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8-2. Steps to take in an emergency
When trouble arises
8-2.Ste ps to take in an emerg ency
In the following situations, it is not
possible to be towed by another
vehicle using cables or chains, as
the front wheels may be locked due
to the parking lock. Contact any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer or commercial towing ser-
vice.
There is a malfunction in the shift
control system. ( P.245, 527)
There is a malfunction in the
immobilizer system. ( P. 7 5 )
There is a malfunction in the
smart entry & start system.
( P.542)
The 12-volt battery is dis-
charged. ( P.544)
The following may indicate a prob-
lem with your transmission. Contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer or commercial tow-
ing service before towing.
The EV system warning mes-
sage is shown on the multi-infor-
mation display and the vehicle
does not move.
The vehicle makes an abnormal
sound.
From the front (2WD models)
Release the parking brake.
Turn automatic mode off. ( P.255)
If your vehicle needs to
be towed
If towing is necessary, we rec-
ommend having your vehicle
towed by any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer or commercial
towing service, using a wheel-
lift type truck or flatbed truck.
Use a safety chain system for
all towing, and abide by all
state/provincial and local laws.
Situations when it is not
possible to be towed by
another vehicle
Situations when it is neces-
sary to contact dealers
before towing
Towing with a wheel-lift type
truck
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8-2. Steps to take in an emergency
From the front (AWD models)
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle with
the front wheels raised or with all four
wheels raised off the ground. If the
vehicle is towed with the front wheels
contacting the ground, the drivetrain
and related parts may be damaged or
electricity generated by the operation
of the motor may cause a fire to occur
depending on the nature of the dam-
age or malfunction.
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8-2. Steps to take in an emergency
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire strap-
ping belts. Refer to the owner’s
manual of the flat-bed truck for the
tire strapping method.
In order to suppress vehicle move-
ment during transportation, set the
parking brake and turn the power
switch off.
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using cables or
chains secured to the emergency
towing eyelets. This should only be
attempted on hard surfaced roads
for short distances at under 30
km/h (18 mph).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train, axles,
steering and brakes must be in
good condition.
WARNING
AWD models
Be sure to transport the vehicle with
all four wheels raised off the ground. If
the vehicle is towed with the tires con-
tacting the ground, the drivetrain or
related parts may be damaged, the
vehicle may fly off the truck, or elec-
tricity generated by the operation of
the motor may cause a fire to occur
depending on the nature of the dam-
age or malfunction.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type truck
●Right-hand drive vehicles: Do not
tow the vehicle from the rear when the power switch is OFF. The steer-ing lock mechanism is not strong
enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for tow-ing at the opposite end of the raised
vehicle. Without adequate clear- ance, the vehicle could be dam-aged while being towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck to prevent body damage.
Using a flatbed truck
Emergency towing
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8-2. Steps to take in an emergency
To have your vehicle towed by
another vehicle, the towing eyelet
must be installed to your vehicle.
Install the towing eyelet using the
following procedure.
1 Take out the wheel bolt wrench
and towing eyelet.
( P.489,530)
2 Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a rag between the screwdriver and the vehi-cle body as shown in the illustration.
3 Insert the towing eyelet into the
hole and tighten partially by
hand.
4 Tighten down the towing eyelet
securely using a wheel bolt
wrench or hard metal bar.
5 Securely attach cables or chains
to the towing eyelet.
Take care not to damage the vehicle body.
6 Enter the vehicle being towed
and start the EV system.
If the EV system does not start, turn the power switch to ON.
7 Shift the shift position to N and
release the parking brake.
Turn automatic mode off. ( P.255)
■While towing
If the EV system is off, the power assist
for the brakes and steering will not func- tion, making steering and braking more difficult.
■Wheel bolt wrench
Wheel bolt wrench is installed in lug- gage compartment. ( P.489, 530)
Emergency towing proce-
dure
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
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8-2. Steps to take in an emergency
When trouble arises
Fluid leaks under the vehicle
(Water dripping from the air con-
ditioning after use is normal.)
Flat-looking tires or uneven tire
wear
Excessive tire squeal when cor-
nering
Strange noises related to the
suspension system
Other noises related to the EV
system
Stumbling or running roughly
Appreciable loss of power
Vehicle pulls heavily to one side
when braking
Vehicle pulls heavily to one side
when driving on a level road
WARNING
■While towing
●When towing using cables or
chains, avoid sudden starts, etc., which place excessive stress on the towing eyelets, cables or chains.
The towing eyelets, cables or chains may become damaged, bro-ken debris may hit people, and
cause serious damage.
●Do not perform any of the following
as doing so may cause the parking lock mechanism to engage, locking the front wheels and possibly lead-
ing to an accident resulting in death or serious injury:
• Unfasten the driver’s seat belt and open the driver’s door.
• Turn the power switch off.
■Installing towing eyelets to the
vehicle
Make sure that towing eyelets are installed securely. If not securely
installed, towing eyelets may come loose during towing.
NOTICE
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the
suspension components.
If you think something is
wrong
If you notice any of the follow-
ing symptoms, your vehicle
probably needs adjustment or
repair. Contact any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer as soon as possi-
ble.
Visible symptoms
Audible symptoms
Operational symptoms
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8-2. Steps to take in an emergency
even after several minutes have elapsed
since performing the tire inflation pres- sure setting procedure, have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer as soon as possi-ble.
■The tire pressure warning light may
come on due to natural causes
The tire pressure warning light may come on due to natural causes such as
natural air leaks and tire inflation pres- sure changes caused by temperature. In this case, adjusting the tire inflation
pressure will turn off the warning light (after a few minutes).
■Conditions that the tire pressure warning system may not function
properly
P. 4 7 7
WARNING
■If both the ABS and the brake
system warning lights remain on
Stop your vehicle in a safe place immediately and contact any autho-
rized Toyota retailer or Toyota autho- rized repairer, or any reliable repairer.The vehicle will become extremely
unstable during braking, and the ABS system may fail, which could cause an accident resulting in death or seri-
ous injury.
■When the electric power steer-
ing system warning light comes on
When the light comes on yellow, the
assist to the power steering is restricted. When the light comes on red, the assist to the power steering is
lost and handling operations of the steering wheel become extremely heavy.
When steering wheel operations are heavier than usual, grip the steering wheel firmly and operate it using more
force than usual.
■If the tire pressure warning light comes on
Be sure to observe the following pre-
cautions. Failure to do so could cause a loss of vehicle control and result in death or
serious injury.
●Stop your vehicle in a safe place as
soon as possible. Adjust the tire inflation pressure immediately.
●If the tire pressure warning light comes on even after tire inflation pressure adjustment, it is probable
that you have a flat tire. Check the tires. If a tire is flat, repair the flat tire by using emergency tire punc-
ture repair kit.
●Avoid abrupt maneuvering and
braking. If the vehicle tires deteriorate, you could lose control of the steering
wheel or the brakes.
■If a blowout or sudden air leak-
age should occur
The tire pressure warning system may not activate immediately.
NOTICE
■To ensure the tire pressure warn-ing system operates properly
Do not install tires with different speci-
fications or makers, as the tire pres- sure warning system may not operate properly.