Page 482 of 572

4827-2. Steps to take in an emergency
One of the following may be the cause of the problem:
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine again following correct starting proc edures.
( P. 186)
● There may be a malf unction in the engine immobilizer system.
( P. 77)
One of the following may be the cause of the problem:
● The battery may be discharged. ( P. 487)
● The battery terminal connecti ons may be loose or corroded.
The engine starting system may be malfunctioning due to an elec trical
problem such as electronic key battery depletion or a blown fus e.
However, an interim measure is a vailable to start the engine.
( P. 483)
If the engine will not star t
If the engine will not start eve n though correct starting proce -
dures are being followed ( P. 186), consider each of the follow-
ing points:
The engine will not start even t hough the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and he ad-
lights are dim, or the horn does not sound or sounds at a low
volume.
The starter motor d oes not turn over
Page 483 of 572

4837-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the cause of the problem:
● One or both of the battery t erminals may be disconnected.
● The battery may be discharged. ( P. 487)
● There may be a malfunction i n the steering lock system.
Contact your Toyota dealer if the problem cannot be repaired, o r if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is fun ctioning
normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be start ed using the above steps, the sy stem
may be malfunctioning. Have the vehicle inspected by your Toyot a
dealer.
The starter motor does not turn over, the interior lights and h ead-
lights do not turn on, o r the horn does not sound.
Emergency start function
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Page 484 of 572
4847-2. Steps to take in an emergency
■Doors
Using the mechanical key (P.
124) in order to perform the fol-
lowing operations (driver’s door
only):
Locks all doors
Closes the windows and the
moon roof
*1 (turn and hold)*2
Unlocks the door
Turning the key rearward unlocks the driver's door. Turning the key once
again unlocks the other doors.
Opens the windows and the moon roof*1 (turn and hold)*2
*1: If equipped
*2: This setting must be customized at your Toyota dealer.
If the electronic key does not operate properly
If communication between the electronic key and vehicle is
interrupted (P. 139) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
and trunk can be opened and the engine can be started by fol-
lowing the procedure below.
Locking and unlocking the doors, unlocking the trunk and key
linked functions
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2
3
4
Page 485 of 572
4857-2. Steps to take in an emergency
7
When trouble arises
■Tr u n k
Turn the mechanical key clock-
wise to open.
Ensure that the shift lever is in P and firmly depress the brake
pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal and check that is displayed
on the multi-information display.
Press the engine switch shortly and firmly.
In the event that the engine still cannot be started, contact your Toyota
dealer.
Starting the engine
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Page 486 of 572

4867-2. Steps to take in an emergency
■Stopping the engine
Shift the shift lever to P and press the engine switch as you normally do when
stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 435)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed. (P. 187)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features: P. 525)
● Check if battery-saving mode is set. If it is set, cancel the f unction.
( P. 138)
WARNING
■ When using the mechanical key and operating the power windows or
moon roof
Operate the power window or moon roof after checking to make su re that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof. Also, do not allow children to operate
the mechanical key. It is possible for children and other passe ngers to get
caught in the power window or moon roof.
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Page 487 of 572
4877-2. Steps to take in an emergency
7
When trouble arises
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by foll owing the
steps below.
Confirm that the electronic key
is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked. ( P. 82)
Open the hood. ( P. 401)
Vehicles with 3.5 L V6 (2GR-
FKS) engine: Remove the
engine cover.
Make sure to pull the engine cover
straight up when removing it.
If the vehicle batt er y is discharged
The following procedures may be used to start the engine if the
vehicle’s battery is discharged.
You can also call your Toyota de aler or a qualified repair shop.
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2
3
Page 488 of 572
4887-2. Steps to take in an emergency
Connect the jumper cables according to the following procedure:
2.5 L 4-cylinder (A25A-FKS) engine
3.5 L V6 (2GR-FKS) engineConnect a positive jumper cable clamp to the positive (+) batte ry
terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the
positive (+) battery termi nal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery term i-
nal on the s econd vehicle.
Connect the clamp at the other e nd of the negative cable to a
solid, stationary, unpainted meta llic point away from the battery
and any moving parts, as shown in the illustration.
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Page 489 of 572
4897-2. Steps to take in an emergency
7
When trouble arises
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that lev el for approximately 5 minutes to
recharge the batter y of your vehicle.
Open and close any of the doors of your vehicle with the engine
switch off.
Maintain the engine speed of the second vehicle and turn the
engine switch to IGNITION ON mode, then start the vehicle's
engine.
Once the vehicle’s engine has st arted, remove the jumper cables in
the exact reverse order from which they were connected.
Once the engine starts, have the vehicle inspected at your Toyota
dealer as soon as possible.5
6
7
8