2022 TOYOTA AVALON HYBRID emergency towing

16Pictorial index
■Instrument panel
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 200
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 200
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 471
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 505
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 209
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 209
Precautions for towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 474
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 213
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 98
Reading the meters/adjusting the instrument panel lights . . . . . P. 98
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 92
When a warning light comes on . . . . . . . . . . . . . . . . . . . . . . . . P. 478
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 102
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 102
When the warning messages are displayed . . . . . . . . . . . . . . P. 4881
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3

721-2. Emergency assistance
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. T he
responding agent receives the v ehicle’s location and attempts to
speak with the vehicl e occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest eme r-
gency services provider to descr ibe the situation, and requests that
assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. Af ter filing
a police report, call the Customer Experience Center at 1-800-3 31-
4331 in the United States, 1-877-8 55-8377 in Puerto Rico or 1-888-
869-6828 in Canada, and follow the prompts for Safety Connect t o
initiate this service.
In addition to assisting law enforcement with recovery of a sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain circumstances, be shared with third parties to locate y our
vehicle. Further information is a vailable at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on t he road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s loca tion, assess the emergency, and
dispatch the necessary assistanc e required.
If you accidentally press the “SOS” button, tell the response-c enter
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside As sistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center agent, who can he lp with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Te rms and Conditions, which are
available at Toyota.com in the United States, Toyotapr.com in
Puerto Rico and Toyota.ca in Canada.
Safety Connect services

2504-5. Using the driving support systems
WARNING
■When to disable the pre-collision system
In the following situations, disable the system, as it may not operate prop-
erly, possibly leading to an accident resulting in death or serious injury:
● When the vehicle is being towed
● When your vehicle is towing another vehicle
● When transporting the vehicle via truck, boat, train or similar means of
transportation
● When the vehicle is raised on a lift with the hybrid system on and the tires
are allowed to rotate freely
● When inspecting the vehicle using a drum tester such as a chass is dyna-
mometer or speedometer tester, or when using an on vehicle whee l bal-
ancer
● When a strong impact is applied to the front bumper or front gr ille, due to
an accident or other reasons
● If the vehicle cannot be driven in a stable manner, such as when the vehi-
cle has been in an accident or is malfunctioning
● When the vehicle is driven in a sporty manner or off-road
● When the tires are not properly inflated
● When the tires are very worn
● When tires of a size other than specified are installed
● When tire chains are installed
● When a compact spare tire or an emergency tire puncture repair kit is used
● If equipment (snow plow, etc.) that may obstruct the radar sens or or front
camera is temporarily installed to the vehicle

2624-5. Using the driving support systems
WARNING
■Situations unsuitable for LTA system
In the following situations, use the LTA switch to turn the system off. Failure
to do so may lead to an accident, resulting in death or serious injury.
● Vehicle is driven on a road surface which is slippery due to rainy weather,
fallen snow, freezing, etc.
● Vehicle is driven on a snow-covered road.
● White (yellow) lines are difficult to see due to rain, snow, fog, dust, etc.
● Vehicle is driven in a temporary lane or restricted lane due to construction
work.
● Vehicle is driven in a construction zone.
● A spare tire, tire chains, etc. are equipped.
● When the tires have been excessively worn, or when the tire inf lation pres-
sure is low.
● During emergency towing
■ Preventing LTA system malfunctions and operations performed by
mistake
● Do not modify the headlights or place stickers, etc. on the sur face of the
lights.
● Do not modify the suspension etc. If the suspension etc. needs to be
replaced, contact your Toyota dealer.
● Do not install or place anything on the hood or grille. Also, d o not install a
grille guard (bull bars, kangaroo bar, etc.).
● If your windshield needs repairs, contact your Toyota dealer.

2844-5. Using the driving support systems
WARNING
■Situations unsuitable for dynamic radar cruise control with ful l-speed
range
Do not use dynamic radar cruise control with full-speed range in any of the
following situations.
Doing so may result in inappropriate speed control and could cause an acci-
dent resulting in death or serious injury.
● Roads where there are pedestrians, cyclists, etc.
● In heavy traffic
● On roads with sharp bends
● On winding roads
● On slippery roads, such as those covered with rain, ice or snow
● On steep downhills, or where there are sudden changes between s harp up
and down gradients
Vehicle speed may exceed the set speed when driving down a stee p hill.
● At entrances to freeways and highways
● When weather conditions are bad enough that they may prevent the sen-
sors from detecting correctly (fog, snow, sandstorm, heavy rain, etc.)
● When there is rain, snow, etc. on the front surface of the rada r or front
camera
● In traffic conditions that require frequent repeated acceleration and decel-
eration
● During emergency towing
● When an approach warning buzzer is heard often

3124-5. Using the driving support systems
●In some situations, such as the following, the rear camera dete ction function
may operate even though there are no pedestrians in the detection area.
• When a three dimensional object, such as a pole, traffic cone, fence, or parked vehicle, is detected
• When a moving object, such as a car or motorcycle is detected
• When backing up toward moving objects such as flags or puddles , or air-
borne matter, such as smoke, steam, rain, or snow
• When there is a pattern on the road, due to the road being mad e of cob-
blestone or gravel or having tram rails, traces of repair, white lines,
pedestrian crossings or fallen leaves on the surface
• When backing up on a metal cover (grating), such as those used for
drainage ditches
• When backing up toward the roadside or a bump in the road
• When an object is reflected in a puddle or on a wet road surfa ce
• When there are shadows on the road
• When backing up over a bump in the road
• If the vehicle is significantly tilted, such as when carrying a heavy load
• When backing up toward an incline/decline
• If the suspension has been modified or tires of a size other than specified are installed
• If the rear of the vehicle is raised or lowered due to the carried load
• If an electronic component, such as a backlit license plate or rear fog
light, is installed near the rear camera
• If a bumper protector, such as an additional trim strip, is installed to the rear bumper
• If the orientation of the rear camera has been changed due to a collision
or other impact, or removal and installation
• If a towing eyelet is installed to the rear of the vehicle
• When the rear camera is obscured (dirt, snow, ice, etc. are at tached) or
scratched
• When water is flowing over the rear camera lens
• If there is a flashing light in the detection area, such as th e emergency
flashers of another vehicle
■ Situations in which the rear cam era detection function may be difficult to
notice
● If buzzer may be difficult to hear if the surrounding area is noisy, the volume
of the audio system volume is high, the air conditioning system is being
used, etc.
● If the temperature in the cabin is extremely high or low, the a udio system
screen may not operate correctly.

4747-2. Steps to take in an emergency
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or a commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. w hich place
excessive stress on the towing eyelets, cables or chains. The t owing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch off.
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.

4757-2. Steps to take in an emergency
7
When trouble arises
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The hybrid system warning message is shown on the multi-informa -
tion display and the vehicle does not move.
● The vehicle makes an abnormal sound.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re a r.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Situations when it is necessary to contact dealers before towing
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake.
Turn automatic mode off.
(  P. 216) Use a towing dolly under the
front wheels.