
3306-3. Do-it-yourself maintenance
4Install a new battery with the
“+” terminal facing up, as
shown in the illustration.
5 Align the protruding part with
the slot and install the cover.
WARNING
■Battery precautions
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
●Do not swallow the battery.
Doing so may cause chemical
burns.
●A coin battery o r button battery
is used in the electronic key. If a
battery is swallowed, it may
cause severe chemical burns in
as little as 2 hours and may
result in death or serious injury.
●Keep away new and removed
batteries from children.
●If the cover cannot be firmly
closed, stop using the electronic
key and stow the key in the
place where children cannot
reach, and then contact your
Toyota dealer.
●If you accidentally swallow a
battery or put a battery into a
part of your b ody, get emer-
gency medical attention imme-
diately.
■To prevent battery explosion
or leakage of flammable liq-
uid or gas
●Replace the battery with a new
battery of the same type. If a
wrong type of battery is used, it
may explode.
●Do not expose batteries to
extremely low pr essure due to
high altitude or extremely high
temperatures.
●Do not burn, bre ak or cut a bat-
tery.
NOTICE
■For normal operation after
replacing the battery
Observe the following precautions
to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery
to rust.
●Do not touch or move any other
component inside the remote
control.
●Do not bend either of the battery
terminals.

337
7
7
When trouble arises
When trouble arises
.7-1. Essential informationEmergency flashers .... 338
If your vehicle has to be stopped in an emergency.................................. 338
If the vehicle is submerged or water on the road is ris-
ing ............................. 339
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 341
If you think something is wrong ........................ 346
Fuel pump shut off system .................................. 347
If a warning light turns on or a warning buzzer sounds.................................. 348
If a warning message is dis- played........................ 357
If you have a flat tire.... 358
If the engine will not start .................................. 367
If you lose your keys ... 368
If the fuel filler door cannot be opened ................. 369
If the electronic key does not operate properly .. 369
If the vehicle battery is dis- charged ..................... 371
If your vehicle overheats .................................. 374If the vehicle becomes stuck
.................................. 376

3577-2. Steps to take in an emergency
7
When trouble arises
■Warning messages
The warning messages explained
below may differ from the actual
messages according to operation
conditions and vehicle specifica-
tions.
■Warning buzzer
In some cases, the buzzer may not
be heard due to being in a noisy
location or audio sound.
■If “Check Owner’s Manual” is
displayed
●If the following messages are
shown, following the instructions,
accordingly.
• “High Coolant Temperature” ( P.374)
• “Transmission Oil Temperature” ( P.149)
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Have the vehicle
inspected by your Toyota dealer
immediately.
• “EyeSight OFF”
• “Headlights Disabled”
• “ABS”
• “Steering System”
• “Vehicle Stability Control”
• “Transmission”
• “Low Tire Pressure”
• “RAB Disabled”
• “BSD/RCTA Disabled”
• “Keyless Access System Dis- abled”
• “Auto Headlight Leveler Disabled”
• “SRH Disabled”
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Immediately stop the
vehicle and contact your Toyota
dealer.
• “Brake System”
• “Check Engine”
• “SRS Airbag System”
If a war ning message
is displayed
The multi-information dis-
play shows warnings of sys-
tem malfunctions,
incorrectly performed oper-
ations, and messages that
indicate a need for mainte-
nance. When a message is
shown, perform the correc-
tion procedure appropriate
to the message.
Master warning light
The master warning light also
comes on or flashes in order to
indicate that a message is cur-
rently being displayed on the
multi-information display.
Multi-information display
Follow the instru ctions of the
message on the multi-information
display.
A

3677-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the
cause of the problem:
There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.
The engine may be flooded.
Try to restart the engine again
following correct starting pro-
cedures. ( P.145)
There may be a malfunction
in the engine immobilizer sys-
tem. ( P. 7 9 )
One of the following may be the
cause of the problem:
The battery may be dis-
charged. ( P.371)
The battery terminal connec-
tions may be loose or cor-
roded. ( P.309)
The engine starting system may
be malfunctioning due to an
electrical problem such as elec-
tronic key battery depletion or a
blown fuse. However, an interim
measure is available to start the
engine. ( P.367)
One of the following may be the
cause of the problem:
One or both of the battery ter-
minals may be disconnected.
( P.309)
The battery may be dis-
charged. ( P.371)
There may be a malfunction
in the steering lock system.
Contact your Toyota dealer if the
problem cannot be repaired, or if
repair procedures are unknown.
When the engine does not start,
the following steps can be used
as an interim measure to start
If the engine will not
start
If the engine will not start
even though correct starting
procedures are being fol-
lowed ( P.145), consider
each of the following points:
The engine wil l not start
even though the starter
motor operates normally.
The starter motor turns
over slowly, the interior
lights and headlights are
dim, or the horn does not
sound or sounds at a low
volume.
The starter motor does
not turn over
The starter motor does
not turn over, the interior
lights and headlights do
not turn on, or the horn
does not sound.
Emergency start function

3687-2. Steps to take in an emergency
the engine if the engine switch is
functioning normally:
1Set the parking brake.
2 Shift the shift lever to P (auto-
matic transmission) or N
(manual transmission).
3 Turn the engine switch to
ACC.
4 Press and hold the engine
switch for about 15 seconds
while depressing the brake
pedal firmly.
Even if the engine can be
started using the above steps,
the system may be malfunction-
ing. Have the vehicle inspected
by your Toyota dealer.If you lose your keys
New genuine mechanical
keys can be made by your
Toyota dealer using another
mechanical key and the key
number stamped on your
key number plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost,
the risk of vehicle theft increases
significantly. Visit your Toyota
dealer immediately with all
remaining electronic keys that
were provided with your vehicle.

3697-2. Steps to take in an emergency
7
When trouble arises
Remove the access cover at the
rightside of the trunk trim.
Push the yellow lever to unlock
the fuel filler lid.
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P. 1 1 2 )
■Unlocking the door
Use the mechanical key
( P.102) in order to perform the
If the fuel filler door
cannot be opened
If the fuel filler door cannot
be opened by pressing the
center of the rear edge of
the fuel filler door with the
doors unlocked, the follow-
ing procedure can be used
to open the fuel filler door.
Opening the fuel filler
door
If the electronic key
does not operate prop-
erly
If communication between
the electronic key and vehi-
cle is interrupted ( P.112)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the engine
can be started by following
the procedure below.
NOTICE
■In case of a smart key system
malfunction or other
key-related problems
Take your vehicle with all the elec-
tronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors

3707-2. Steps to take in an emergency
following operations:
1Unlocks driver’s door
2 Locks driver’s door
1 Vehicles with an automatic
transmission: Ensure that the
shift lever is in P and depress
the brake pedal.
Vehicles with a manual trans-
mission: Shift the shift lever
to N and depress the clutch
pedal.
2 Touch the area behind the
lock button and unlock button
on the electronic key to the
engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to ACC.
3
Firmly depress the brake
pedal (automatic transmis-
sion) or clutch pedal (manual
transmission) and check that
is shown on the
multi-information display.
4 Press the engine switch.
In the event that the engine still
cannot be started, contact your
Toyota dealer.
■Stopping the engine
Vehicles with an automatic trans-
mission: Shift the shift lever to P and
press the engine switch as you nor-
mally do when stopping the engine.
Vehicles with a manual transmis-
sion: Shift the shift lever to N and
press the engine switch as you nor-
mally do when stopping the engine.
■Electronic key battery
As the above proce dure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediatel y when the bat-
tery is depleted. ( P.329)
■Alarm
Using the mechanical key to lock
the doors will not set the alarm sys-
tem.
If a door is unl ocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered.
Starting the engine

3717-2. Steps to take in an emergency
7
When trouble arises
■Changing engine switch modes
Release the brake pedal (automatic
transmission) or clutch pedal (man-
ual transmission) and press the
engine switch in step 3 above.
The engine does not start and
modes will be cha nged each time
the switch is pressed. ( P.147)
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1Confirm that the electronic
key is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked.
2Open the hood. ( P.302)
3 Connect a positive jumper cable clamp to on your vehicle and
connect the clamp on the other end of the positive cable to on
the second vehicle. Then, connect a negative cable clamp to
If the vehicle batter y
is discharged
The following procedures
may be used to start the
engine if the vehicle’s bat-
tery is discharged.
You can also call your Toy-
ota dealer or a qualified
repair shop.
Restarting the engine
A
B
C