Page 290 of 449

2906-1. Maintenance and care
NOTICE
■Protective film for side sill
plates (if equipped)
Make sure to remove the protec-
tive film. Failure to do so may
cause rust, depending on condi-
tions.
■Cleaning the exterior lights
●Wash carefully. Do not use
organic substances or scrub
with a hard brush. This may
damage the surfaces of the
lights.
●Do not apply wax to the sur-
faces of the lights.
Wax may cause damage to the
lenses.
■To prevent damage to the
windshield wiper arms
When lifting the wiper arms away
from the windshield, pull the driver
side wiper arm upward first, and
repeat for the passenger side.
When returning the wipers to their
original position, do so from the
passenger side first.
■When using a high pressure
car wash
●When washing the vehicle, do
not spray the came ra or its sur-
rounding area directly with a
high pressure washer. Shock
applied from high pressure
water may cause the device to
not operate normally.
●Do not bring the nozzle tip close
to boots (rubber or resin manu-
factured cover), connectors or
the following parts. The parts
may be damaged if they come
into contact with high-pressure
water.
• Traction related parts
• Suspension parts
• Steering parts
• Brake parts
●Keep the cleaning nozzle at
least 11.9 in. (30 cm) away from
the vehicle body. Otherwise
resin section, s uch as moldings
and bumpers, may be deformed
and damaged.
Also, do not continuously hold the
nozzle in the same place.
●Do not spray the lower part of
the windshield continuously.
If water enters the air conditioning
system intake located near the
lower part of the windshield, the
air conditioning system may not
operate correctly.
●Do not wash the underside of
the vehicle using a high pres-
sure car washer.
Page 342 of 449

3427-2. Steps to take in an emergency
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The engine is running but the
vehicle does not move.
The vehicle makes an abnor-
mal sound.
From the front
Use a towing dolly under the
rear wheels.
From the rear
WARNING
■After towing
Make sure to remove the towing
eyelet.
If not removed, the SRS airbags
may not deploy correctly if the
vehicle is involved in a frontal col-
lision, or the fuel pump shutoff
system may not operate correctly
if involved in a rear collision.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
●Do not tow the vehicle from the
rear when the engine switch is
off. The steering lock mecha-
nism is not strong enough to
hold the front wheels straight.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■To prevent damage to the
vehicle when towing with a
sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
■When towing down a long
slope
Use a wheel lift-type or flat bed
truck.
If a wheel lift-type or flat bed truck
is not used, the brakes may over-
heat, leading to poor brake perfor-
mance.
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck
Page 346 of 449
3467-2. Steps to take in an emergency
Fluid leaks under the vehicle.
(Water dripping from the air
conditioning after use is nor-
mal.)
Flat-looking tires or uneven
tire wear
Engine coolant temperature
gauge continually points
higher than normal.
Changes in exhaust sound
Excessive tire squeal when
cornering
Strange noises related to the
suspension system
Pinging or other noises
related to the engine
Engine missing, stumbling or
running roughly
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one
side when driving on a level
road
Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms