2022 TESLA MODEL Y ECO mode

(CC_a019)
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try again by disconnecting the Wall Connector from the vehicle and reconnecting. If possible, plug the vehicle into
another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other
charging equipment. If the problem persists, contact Tesla.
(CC_a020)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall Connector.
b.
Remove the face plate and inspect the wiring terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made secure, restore power to the Wall Connector and try charging
again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment through your Mobile App.
(CC_a021)
Unable to charge - No primary Wall Connector
Check that primary unit is powered and available
What this alert means:
Circuit Breaker Sharing Network: Need one (and only one) Wall Connector set to Master.
What to do:
Troubleshooting Alerts
218MODEL Y Owner

3. Thermal sensor disconnected4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall Connector.
b.
Remove the face plate and inspect the wiring terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made secure, restore power to the Wall Connector and try charging
again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment through your Mobile App.
(CC_a026)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall Connector.
b.
Remove the face plate and inspect the wiring terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made secure, restore power to the Wall Connector and try charging
again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment through your Mobile App.
Troubleshooting Alerts
220MODEL Y Owner

If the outlet is worn, it should be replaced with a high-quality outlet. Consider upgrading to a Tesla Wall Connector
for greater convenience and highest charging speed.
(UMC_a017)
Charge rate reduced - Wall plug temperature high
Wall outlet and wiring inspection recommended
High temperature detected by Mobile Connector alerts indicate the outlet used to charge is becoming too warm, so
charging has been slowed to protect the outlet.
This is not typically an issue with your vehicle or your Mobile Connector, but rather an issue with the outlet. A warm outlet may be caused by a plug that is not fully inserted, a loose building wiring connection to the outlet, or an outlet that is beginning to wear out.
To regain normal charge speed, make sure your adapter is fully plugged into the outlet. If charging speed does not
return to normal, contact an electrician to inspect the outlet and building wiring connections to the outlet and
complete any repairs needed.
If the outlet is worn, it should be replaced with a high-quality outlet. Consider upgrading to a Tesla Wall Connector
for greater convenience and highest charging speed.
(VCFRONT_a180)
Electrical system power reduced
Vehicle may shut down unexpectedly
The electrical system cannot maintain the voltage required to support all vehicle features.
If this alert is present while you are driving, it is possible your vehicle will shut down unexpectedly.
It is also possible that your vehicle will not restart after the current drive.
It is recommended that you eliminate or reduce your use of any non-essential features. This can help your vehicle maintain adequate electrical power for essential functions. It may also prevent your vehicle from shutting down
before you reach your immediate destination, although this is not guaranteed.
If this alert remains active, schedule service immediately. Without service, your vehicle may shut down unexpectedly
or may not restart.
(VCFRONT_a182)
12V battery must be replaced - Schedule service
Software will not update until battery is replaced
The 12V battery is showing degraded performance and needs to be replaced. Until the 12V battery is replaced,
vehicle software updates will not complete.
It is recommended that you have the 12V battery replaced at your earliest convenient opportunity.
You can schedule service via the Tesla Mobile App, or with an independent service provider that offers 12V battery
replacement for your vehicle. Please note that independent service provider options may vary, based on your vehicle
configuration and your location.
Your vehicle is OK to drive with this alert present. However, if you delay the 12V battery replacement, your vehicle
may eventually not have enough power to start or to restart after a recent drive.
If the 12V battery is too low to turn on the vehicle or open the doors, follow the instructions in Jump Starting the 12V
Battery on page 199.
For more information on the battery system, see Battery Information on page 158.
Troubleshooting Alerts
238MODEL Y Owner

carpets, cleaning: 173
CCS (Combo): 157
CE certifications: 207
CHAdeMO: 157
chains: 170
change of ownership: 127
charge port: 159
charge port light: 160
charge port manual release: 161
charge port release cable: 161
charging: 156, 157, 159, 161
charge settings: 161
charging status: 161
components and equipment: 156
instructions: 159
public charging stations: 157
scheduling: 161
charging locations, finding: 135
child protection: 13
disabling rear window switches: 13
child seats: 32
installing and using: 32
child-protection locks: 12
cleaning: 172
climate controls: 128
coat hangers: 22
cold weather best practices: 80
collision avoidance assist: 117
connecting to Wi-Fi: 152
console: 19, 20, 21
12V power socket: 21
opening: 19
rear: 19
USB ports: 20
consumption chart: 68
contact information: 197, 207
roadside assistance: 197
Tesla: 207
copyrights: 203
cruise control: 86
D
dashboard overview: 4
Dashcam: 70
data recording: 204
data sharing: 204
declarations of conformity: 207
delivery mileage: 205
devices: 139
Bluetooth, playing audio files: 139
playing audio files from: 139
dimensions: 184
Dog Mode: 130
dome (map) lights: 53
door handles: 11
door labels: 182
doors: 11, 12
Child Lock: 12
exterior door handles: 11
interior locking and unlocking: 12
locking: 11
opening from exterior: 11
opening from interior: 11
Unlock on Park: 12
unlocking: 11
doors function: 12
Walk-Away Door Lock: 12
drive away locking: 12
Drive gear: 52
driver: 45
profiles: 45
driving: 23, 50, 67
seating position: 23
starting: 50
tips to maximize range: 67
E
Easter Eggs: 201
easy entry, driver profile: 45
EDR (event data recorder): 204
electric parking brake: 62
emergency braking: 117
emergency flashers: 55
Emergency Lane Departure Avoidance: 114
emission label: 181
energy: 56, 61
gained from regenerative braking: 61
range information: 56
Energy app: 68
energy use predictions (navigating): 136
Entertainment: 201
Erase & Reset: 127
event data recording: 204
exterior: 2, 53, 172, 174, 184
car cover: 174
cleaning: 172
dimensions: 184
lights: 53
overview: 2
polishing, touch up, & repair: 174
Index

recent (Media Player): 139
Recents (navigation): 134
recording videos: 70, 147
regenerative braking: 61
relative speed limit: 120
release notes: 153
restarting the touchscreen: 50
Reverse gear: 52
RFID transponders: 179
roadside assistance: 197
roof racks: 184
rotating tires: 167
Round Trip Energy (navigating): 136
S
safety defects, reporting: 207
safety information: 31, 37, 44
airbags: 44
child seats: 37
seat belts: 31
Schedule: 162
schedule service: 154
scheduled charging: 162
scheduled departure: 162
using: 162
seat belts: 29, 30, 173
cleaning: 173
in a collision: 30
overview of: 29
pre-tensioners: 30
wearing when pregnant: 30
seat covers: 28
seat heaters: 128, 130
seating capacity: 182
seats: 23, 128
heaters: 128
second row seats, adjusting and folding: 24
security settings: 145
sensors: 83
Sentry Mode: 145
service data recording: 204
service intervals: 164
Settings, erasing: 127
shifting gears: 52
Show Calendar Upon Entry: 143
Side Clearance (Summon): 108
side collision warning: 114
slip start: 63
Smart Summon: 111
smartphone: 6
authenticating as a key: 6
Software Reinstall: 153
software reset: 127
software update preferences: 153
software updates: 153
specifications: 184, 185, 187, 189
12V battery: 189
brakes: 187
cargo volume: 185
dimensions: 184
exterior: 184
High Voltage Battery: 189
interior: 184
motor: 187
steering: 187
subsystems: 187
suspension: 189
tires: 189
transmission: 187
weights: 187
wheels: 189
speed assist: 120
Speed Limit Mode: 126
speed limit warning: 120
stability control: 63
starting: 50
steering specifications: 187
steering wheel: 53
lights, controlling: 53
steering, automatic: 91
streaming radio: 138
streaming services: 138
summer tires: 170
Summon: 108
Summon Distance: 108
supercharging: 163
described: 163
idle fees: 163
pay-per-use fees: 163
suspension specifications: 189
T
telematics: 204
temperature: 47, 56, 128, 158, 192
Battery (high voltage), limits: 158
cabin, controls for: 128
heated steering wheel: 47
outside: 56
tires: 192
Teslacam: 70
Index

third row seats, accessing: 25
third row seats, folding and raising: 26
tie-down straps: 199
tilt/intrusion detection: 145
Tire and Loading Information label: 182
tire noise: 170
Tire Pressure Monitoring System: 169
overview of: 169
tire pressures, checking: 166
tires: 166, 167, 170, 189, 190, 192
all-season: 170
balancing: 167
chains: 170
inspecting and maintaining: 166
pressures, how to check: 166
quality grading: 192
replacing: 167
replacing a tire sensor: 170
rotation: 167
specification: 189
summer: 170
temperature grades: 192
tire markings: 190
traction grade: 192
treadwear grade: 192
wheel configuration: 166
winter: 170
toll system transponders, attaching: 179
torque specifications: 187
touch up body: 174
touchscreen: 4, 47, 153, 173
cleaning: 173
overview: 4
restarting: 47
software updates: 153
towing a trailer: 74
towing instructions: 197
Toybox: 201
TPMS: 169
overview of: 169
Tracking Disabled: 133
traction control: 63
trademarks: 203
Traffic Light and Stop Sign Control: 99
Traffic-Aware Cruise Control: 86
trailer, towing: 74
transmission specifications: 187
transponders, attaching: 179
Transport Canada, contacting: 207
Transport Mode: 197
transporting: 197
trip chart: 68
Trip Planner: 136
trunk, front: 16
trunk, rear: 14
turn signals: 55
U
ultrasonic sensors: 83
uniform tire quality grading: 192
Unlock On Park: 12
unlocking: 11
USB devices: 20, 139
connecting: 20
playing audio files from: 139
USB flash drive: 145
USB ports: 20
V
Valet mode: 45
vehicle certification label: 182
Vehicle Hold: 66
Vehicle Identification Number (VIN): 181
vehicle loading: 182
ventilation: 130
videos and recording: 70, 147
VIN (Vehicle Identification Number): 181
volume control: 4
volume control (media): 138
W
Walk-Away Door Lock: 12
Wall Connector: 157
warning flashers: 55
washer fluid, topping up: 176
washer jets, cleaning: 175
washers, using: 59
weight specifications: 187
wheel chocks: 199
wheels: 167, 168, 189
aero covers, removing and installing: 168
alignment: 167
lug nut covers, removing and installing: 168
replacing: 167
specifications: 189
torque: 189
Wi-Fi, connecting to: 152
windows, calibrating: 13
windshield washer fluid, topping up: 176
winter tires: 170
Index