Scheduled Charging and
Scheduled Departure
Toggle between Scheduled Departure and
Scheduled Charging by touching Controls > Charging > Switch to Scheduled Departure/Scheduled Charging.
Using Scheduled Charging
With Scheduled Charging selected, enable
the feature then set a daily time when you
want
Model S to start charging.
Using Scheduled Departure
When Scheduled Departure is displayed,
touch Schedule to set a daily time when you
want Model S to be ready to drive. Specify a
time, then touch Settings to enable either or
both of the following departure features:
Log into your Tesla Account to view fees and
details about Supercharger sessions, track the remaining balance of free credits, set up a
payment method, and make payments. Once
a payment method is saved, fees are automatically paid from your account.Charging Instructions
185Charging
CAUTION: Do not aim water hoses directly at windows, door, or hood seals or at electronic modules or exposed cabling.
CAUTION: To avoid corrosive damage that may not be covered by the warranty, rinse away any road salt from the underside of the vehicle, wheel wells, and brakes. After cleaning the vehicle, dry the brakes by going on a short drive and applying the brakes multiple times.
CAUTION: Avoid using tight-napped or rough cloths, such as washing mitts. A high-quality microfiber cleaning cloth is recommended.
CAUTION: If washing in an automatic car wash, use touchless car washes only. These car washes have no parts (brushes, etc.) that touch the surfaces of Model S. Some touchless car washes use caustic solutions that, over time, can cause discoloration of decorative exterior trim. Avoid exposure to soaps and chemicals above pH 13. If unsure, check the product label or ask the staff at the car wash. Damage caused by improper washing is not covered by the warranty.
CAUTION: If washing in an automatic car wash, make sure the vehicle is locked. In addition, avoid using controls on the touchscreen that can result in accidentally opening doors or trunks while the vehicle is being washed. Any damage caused is not covered by the warranty.
CAUTION: Ensure the wipers are off
before washing Model S to avoid the risk of damaging the wipers.
CAUTION: Do not use chemical based wheel cleaners or pre-wash products. These can damage the finish on the wheels.
WARNING: Never spray liquid at a high velocity (for example, if using a pressure washer) towards the charge port while Model S is charging. Failure to follow these instructions can result in serious injury or damage to the vehicle, charging equipment, or property.
Cleaning the Interior
Frequently inspect and clean the interior to
maintain its appearance and to prevent
premature wear. If possible, immediately wipe up spills and remove marks. For general cleaning, wipe interior surfaces using a soft cloth (such as
microfiber) dampened with a
mixture of warm water and mild non-
detergent cleaner (test all cleaners on a
concealed area before use). To avoid streaks,
dry immediately with a soft lint-free cloth.
Interior Glass
Do not scrape, or use any abrasive cleaning fluid on glass or mirrored surfaces. This can
damage the reflective surface of the mirror
and the heating elements in the rear window.
Airbags
Do not allow any substance to enter an airbag
cover. This could affect correct operation.
Dashboard and Plastic Surfaces
Do not polish the upper surfaces of the dashboard. Polished surfaces are reflective and could interfere with your driving view.
Seats
Wipe spills as soon as possible using a soft
cloth moistened with warm water and non- detergent soap. Wipe gently in a circular
motion. Then wipe dry using a soft, lint-free
cloth.
If equipped with leather seats, note that
leather is prone to dye-transfer which can
cause discoloration, particularly on light
colored leather. White and tan leather is
coated with an anti-soiling treatment. Using
detergents or commercially available leather
cleaners and conditioners is not
recommended because they can discolor or dry out the leather.
If equipped with polyurethane seats, be
careful with dyes, such as from clothing or
denim, that come into contact with the seats.
Over time, dyes can
diffuse into the seat
material and cause staining.
Vacuum cloth seats as needed to remove any
loose dirt.
Cleaning
195Maintenance
CAUTION: Do not use cutting pastes, color restoration compounds, or polishes containing harsh abrasives. These can scour the surface and permanently damage the paint.
CAUTION: Do not use chrome polish or other abrasive cleaners.
Using a Car Cover
To preserve the cosmetic appearance of the
body when Model S is not being used, use a
genuine Tesla car cover. Car covers can be
purchased from Tesla. See
Parts and Accessories on page 202.
CAUTION: Use only a Tesla-approved car cover when Model S is plugged in. Using a non-Tesla car cover can prevent the Battery from being adequately cooled during charging.
Floor Mats
To extend the life of your carpet and make
them easier to clean, use genuine Tesla floor
mats (see Parts and Accessories on page 202). Maintain floor mats by regularly
cleaning them and checking that they are
properly attached. Replace
floor mats if they
become excessively worn.
WARNING: To avoid potential interference with a foot pedal, ensure that the driver
2. Self-test of internal ground fault monitoring circuit failed3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds,
and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the
vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall Connector.
b.
Remove the face plate and inspect the wiring terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all wires are properly connected and
torqued according to the instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made secure, restore power to the Wall
Connector and try charging again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment
through your Mobile App.
(CC_a005)
Unable to charge - Wall Connector GFCI tripped
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.
What to do:
Try again by disconnecting the Wall Connector from the vehicle and reconnecting. If the problem persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle. If the problem persists, contact Tesla.
(CC_a006)
Unable to charge - Wall Connector overcurrent
Disconnect and retry or use different equipment
What this alert means:
Over current protection.
What to do:
Reduce the vehicle
An internal issue was detected by the Wall Connector.1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds,
and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the
vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall Connector.
b.
Remove the face plate and inspect the wiring terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all wires are properly connected and
torqued according to the instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made secure, restore power to the Wall
Connector and try charging again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment
through your Mobile App.
(CC_a011)
Unable to charge - Wall Connector too hot
Let Wall Connector cool and try again
What this alert means:
Over temperature protection (latchoff).
What to do:
Make sure the Wall Connector is not covered by anything and that there is no heat source nearby. If the problem persists in normal ambient temperatures (under 100
(CC_a015)
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try again by disconnecting the Wall Connector from the vehicle and reconnecting. If possible, plug the vehicle into another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other charging equipment. If the problem persists, contact Tesla.
(CC_a016)
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try again by disconnecting the Wall Connector from the vehicle and reconnecting. If possible, plug the vehicle into another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other charging equipment. If the problem persists, contact Tesla.
(CC_a017)
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try again by disconnecting the Wall Connector from the vehicle and reconnecting. If possible, plug the vehicle into another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other charging equipment. If the problem persists, contact Tesla.
(CC_a018)
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try again by disconnecting the Wall Connector from the vehicle and reconnecting. If possible, plug the vehicle into another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other charging equipment. If the problem persists, contact Tesla.
Troubleshooting Alerts
241Consumer Information
(CC_a019)
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try again by disconnecting the Wall Connector from the vehicle and reconnecting. If possible, plug the vehicle into another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other charging equipment. If the problem persists, contact Tesla.
(CC_a020)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds,
and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the
vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall Connector.
b.
Remove the face plate and inspect the wiring terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all wires are properly connected and
torqued according to the instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made secure, restore power to the Wall
Connector and try charging again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment
through your Mobile App.
(CC_a021)
Unable to charge - No primary Wall Connector
Check that primary unit is powered and available
What this alert means:
Troubleshooting Alerts
242MODEL S Owner