2022 RAM PROMASTER tow

244SERVICING AND MAINTENANCE
PRESERVING THE BODYWORK
Washing
Wash your vehicle regularly. Always wash your
vehicle in the shade using Mopar® Car Wash, or
a mild car wash soap, and rinse the panels
completely with water.
If insects, tar, or other similar deposits have
accumulated on your vehicle, use Mopar®
Super Kleen Bug and Tar Remover to remove.
Use a high quality cleaner wax, such as Mopar®
Cleaner Wax to remove road film, stains and to
protect your paint finish. Use precautions to not
scratch the paint.
Avoid using abrasive compounds and power
buffing that may diminish the gloss or thin out
the paint finish.
Special Care
If you drive on salted or dusty roads or if you
drive near the ocean, hose off the undercarriage
at least once a month.
It is important that the drain holes in the lower
edges of the doors, rocker panels, and trunk be
kept clear and open.
If you detect any stone chips or scratches in the
paint, touch them up immediately.
If your vehicle is damaged due to a collision or
similar cause that destroys the paint and protec -
tive coating, have your vehicle repaired as soon
as possible.
If you carry special cargo such as chemicals,
fertilizers, de-icer salt, etc., be sure that such
materials are well packaged and sealed.
If a lot of driving is done on gravel roads,
consider mud or stone shields behind each
wheel.
Use Mopar® Touch Up Paint on scratches as
soon as possible. An authorized dealer has
touch up paint to match the color of your
vehicle.
INTERIORS
SEATS AND FABRIC PARTS
Use Mopar® Total Clean to clean fabric upholstery
and carpeting.
Stain Repel Fabric Cleaning Procedure —
If Equipped
Stain Repel seats may be cleaned in the following
manner:
Remove as much of the stain as possible by
blotting with a clean, dry towel.
Blot any remaining stain with a clean, damp
towel.
CAUTION!
Do not use abrasive or strong cleaning mate -
rials such as steel wool or scouring powder
that will scratch metal and painted surfaces.
Use of power washers exceeding 1,200 psi
(8,274 kPa) can result in damage or removal
of paint and decals.
WARNING!
Do not use volatile solvents for cleaning
purposes. Many are potentially flammable,
and if used in closed areas they may cause
respiratory harm.

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SERVICING AND MAINTENANCE245
For tough stains, apply Mopar® Total Clean,
or a mild soap solution to a clean, damp cloth
and remove stain. Use a fresh, damp towel to
remove soap residue.
For grease stains, apply Mopar® Multi-Purpose
Cleaner to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove soap
residue.
Do not use any harsh solvents or any other form
of protectants on Stain Repel products.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the
fabric.
If the belts need cleaning, use a mild soap solution
or lukewarm water. Do not remove the belts from
the vehicle to wash them. Dry with a soft cloth.
Sun damage can also weaken the fabric. Replace
the belts if they appear frayed or worn or if the
buckles do not work properly.
PLASTIC AND COATED PARTS
Use Mopar® Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When cleaning
the lenses, care must be taken to avoid scratching
the plastic.
Clean with a wet soft cloth. A mild soap solution
may be used, but do not use high alcohol content
or abrasive cleaners. If soap is used, wipe clean
with a clean damp cloth. Dry with a soft cloth.
LEATHER SURFACES
Mopar® Total Clean is specifically recommended
for leather upholstery.
Your leather upholstery can be best preserved by
regular cleaning with a damp soft cloth. Small
particles of dirt can act as an abrasive and damage
the leather upholstery and should be removed
promptly with a damp cloth. Stubborn soils can be
removed easily with a soft cloth and Mopar® Total
Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not
use polishes, oils, cleaning fluids, solvents,
detergents, or ammonia-based cleaners to clean
your leather upholstery.
WARNING!

A frayed or torn seat belt could rip apart in a collision
and leave you with no protection. Inspect the seat
belt system periodically, checking for cuts, frays, or
loose parts. Damaged parts must be replaced
immediately. Do not disassemble or modify the seat
belt system. If your vehicle is involved in a collision,
or if you have questions regarding seat belt or
retractor conditions, take your vehicle to an
authorized FCA dealer or authorized FCA Certified
Collision Care Program facility for inspection.

CAUTION!
Direct contact of air fresheners, insect repel -
lents, suntan lotions, or hand sanitizers to the
plastic, painted, or decorated surfaces of the
interior may cause permanent damage. Wipe
away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.
8

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246SERVICING AND MAINTENANCE
NOTE:If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather is
designed for easy cleaning, and FCA recommends
Mopar® total care leather cleaner applied on a
cloth to clean the leather seats as needed.GLASS SURFACES
All glass surfaces should be cleaned on a regular
basis with Mopar® Glass Cleaner, or any
commercial household-type glass cleaner. Never
use an abrasive type cleaner. Use caution when
cleaning the inside rear window equipped with
electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp
instruments that may scratch the elements.
When cleaning the rear view mirror, spray cleaner
on the towel or cloth that you are using. Do not
spray cleaner directly on the mirror.
CLEANING THE INSTRUMENT PANEL
C
UPHOLDERS
Removal
Pull the flexible liner from the cupholder drawer
starting at one edge to ease removal.
Cleaning
The liner is top shelf dishwasher safe, or you may
follow the cleaning procedure below.
Soak the liner in a mixture of medium hot tap
water and one teaspoon of mild liquid dish soap.
Let soak for approximately 30 minutes. After
30 minutes, pull the liner from the water and dip it
back into the water about six times. This will loosen
any remaining debris. Rinse the liner thoroughly
under warm running water. Shake the excess
water from the liner and dry the outer surfaces with
a clean soft cloth.
Installation
Place the liner into the cupholder drawer and push
the liner into place so that the retention tabs seat
into the corresponding openings in the drawer.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean leather
upholstery, as damage to the upholstery may
result.

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258 C
Camera, Rear
...................................... 105, 106Capacities, Fluid............................................ 251Caps, Filler Fuel........................................................... 108Oil (Engine)................................................ 202Radiator (Coolant Pressure)...................... 210Car Washes................................................... 244Carbon Monoxide Warning............................ 175Cargo Area Cover............................................. 50Cargo Compartment........................................ 50Cargo Light...................................................... 35Cellular Phone............................................... 136Certification Label......................................... 109Change Oil Indicator........................................ 56Changing A Flat Tire....................................... 180Chart, Tire Sizing............................................ 226Check Engine Light (Malfunction
Indicator Light)................................................ 68Checking Your Vehicle For Safety.................. 172Checks, Safety............................................... 172Child Restraint............................................... 168Child RestraintsBooster Seats............................................ 170Child Seat Installation............................... 172Infant And Child Restraints....................... 169Older Children And Child Restraints..........169Clean Air Gasoline......................................... 249CleaningWheels...................................................... 239
Climate Control................................................ 39Manual........................................................ 39Rear............................................................. 42Cold Weather Operation.................................. 69Compact Spare Tire...................................... 237Contract, Service.......................................... 254Cooling Pressure Cap (Radiator Cap)............ 210Cooling System............................................. 209Adding Coolant (Antifreeze)...................... 210Coolant Level................................... 209, 211Cooling Capacity....................................... 251Disposal Of Used Coolant......................... 210Drain, Flush, And Refill............................. 209Inspection................................................. 211Points To Remember................................ 211Pressure Cap............................................ 210Radiator Cap............................................ 210Selection Of Coolant (Antifreeze)..... 209, 251Corrosion Protection..................................... 243Cruise Control (Speed Control)........................ 80Cruise Light...................................................... 66Cupholders................................................... 246Customer Assistance.................................... 253Customer Programmable Features............... 120Cybersecurity................................................ 119
D
Dealer Service.............................................. 204Defroster, Windshield................................... 173Diagnostic System, Onboard............................ 67
Dimmer Control Switch....................................36Dimmer SwitchHeadlight.....................................................33DipsticksAutomatic Transmission........................... 212Oil (Engine)............................................... 203Disable Vehicle Towing................................. 196DisposalAntifreeze (Engine Coolant)...................... 210Door Ajar..........................................................60Door Ajar Light.................................................60Door Locks.......................................................20Automatic....................................................22Doors...............................................................20Driver’s Seat Back Tilt......................................23DrivingThrough Flowing, Rising, Or Shallow Standing Water
.................................... 118
E
Electric Brake Control System....................... 138Electric Parking Brake......................................71Electric Remote Mirrors...................................31Electrical Power Outlets...................................45Electronic Speed Control (Cruise Control)........80Electronic Stability Control (ESC)................... 138Electronic Throttle Control Warning Light.........60

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259
Emergency, In Case Of Freeing Vehicle When Stuck
...................... 196Jacking...................................................... 180Jump Starting............................................ 192Emission Control System Maintenance........... 68Engine........................................................... 202Air Cleaner................................................. 205Block Heater............................................... 70Break-In Recommendations........................ 70Checking Oil Level..................................... 203Compartment............................................ 202Compartment Identification...................... 202Coolant (Antifreeze)......................... 209, 251Cooling...................................................... 209Exhaust Gas Caution................................. 175Fails To Start............................................... 70Flooded, Starting......................................... 70Fuel Requirements.......................... 248, 251Jump Starting............................................ 192Oil.................................................... 205, 251Oil Filler Cap.............................................. 202Oil Filter..................................................... 205Oil Selection.................................... 205, 251Oil Synthetic.............................................. 205Overheating............................................... 194Starting....................................................... 69Enhanced Accident Response Feature..........197Entry System, Illuminated................................ 37Ethanol.......................................................... 249Exhaust Gas Cautions.................................... 175
Exhaust System................................... 175, 208Exterior Lights.........................................32, 174
F
FiltersAir Cleaner
................................................ 205Air Conditioning..................................43, 206Engine Oil........................................ 205, 251Engine Oil Disposal................................... 205FlashersHazard Warning........................................ 176Turn Signals............................................. 174Flat Tire Changing................................ 225, 237Flat Tire Stowage................................. 225, 237Flooded Engine Starting................................... 70Fluid Capacities............................................ 251Fluid Leaks................................................... 174Fluid Level ChecksAutomatic Transmission........................... 212Brake........................................................ 211Cooling System......................................... 209Engine Oil................................................. 203Fog Lights........................................................ 34Fold-Flat Seats................................................. 23Forward Collision Warning............................ 148Four-Way Hazard Flasher.............................. 176Freeing A Stuck Vehicle................................ 196Fuel............................................................... 248Additives................................................... 249Clean Air................................................... 249
Ethanol..................................................... 249Filler Cap (Gas Cap).................................. 108Gasoline................................................... 248Materials Added....................................... 249Methanol.................................................. 249Octane Rating.................................. 248, 251Requirements.................................. 248, 251Tank Capacity........................................... 251Fuses............................................................ 213
G
Gas Cap (Fuel Filler Cap)...................... 108, 109Gasoline, Clean Air........................................ 249Gasoline, Reformulated................................ 249GaugesFuel..............................................................62Gear Ranges....................................................75Gear Selector Override.................................. 195Glass Cleaning.............................................. 246Gross Axle Weight Rating..................... 109, 111Gross Vehicle Weight Rating................ 109, 110GuideBody Builders................................................. 8GVWR............................................................ 109
H
HazardDriving Through Flowing, Rising, Or Shallow Standing Water
.................................... 118Hazard Warning Flashers.............................. 176
11

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260 Head Restraints
............................................... 27Headlights Automatic.................................................... 33Cleaning.................................................... 243High Beam.................................................. 33High Beam/Low Beam Select Switch.......... 33Passing........................................................ 33Switch......................................................... 32Heated Mirrors................................................ 32Heated Seats................................................... 26Heater, Engine Block....................................... 70High Beam/Low Beam Select (Dimmer)
Switch.............................................................. 33Hill Start Assist.............................................. 140HitchesTrailer Towing............................................ 112Hood Prop........................................................ 49Hood Release.................................................. 49
I
Ignition............................................................ 16Switch......................................................... 16Illuminated Entry............................................. 37Immobilizer (Sentry Key).................................. 16Inside Rearview Mirror............................ 29, 176Instrument ClusterDescriptions................................................ 54Display........................................................ 55Display Controls.......................................... 55Menu Items................................................. 56
Instrument Panel Lens Cleaning................... 245Intelligent Speed Assist................................... 79Interior And Instrument Lights......................... 35Interior Appearance Care.............................. 244Interior Lights................................................... 35Intermittent Wipers (Delay Wipers).................. 38InverterPower.......................................................... 46iPod/USB/MP3 Control.................................... 44
J
Jack Location................................................ 180Jack Operation.............................................. 180Jacking And Tire Changing............................ 180Jacking And Tire Changing Instructions........ 180Jump Starting............................................... 192
K
Key Fob............................................................ 13Programming Additional Key Fobs............... 15Key Fob Battery Service (Remote
Keyless Entry).................................................. 14Key Fob Programming (Remote
Keyless Entry).................................................. 15Keyless Enter ‘n Go™....................................... 21Passive Entry............................................... 21Keys................................................................. 13Replacement............................................... 15Sentry (Immobilizer).................................... 16
L
Lane Change Assist..........................................34LaneSense.................................................... 102Lap/Shoulder Belts....................................... 155Latches......................................................... 174Hood............................................................49Lead Free Gasoline....................................... 248Leaks, Fluid................................................... 174Life Of Tires................................................... 235Light Bulbs........................................... 174, 220Lights............................................................ 174Air Bag...................................... 59, 161, 173Brake Assist Warning................................ 140Brake Warning.............................................59Bulb Replacement.................................... 220Collision Warning..................................63, 65Cruise..........................................................66Daytime Running.........................................32Dimmer Switch, Headlight.................... 32, 33Electronic Stability Program(ESP) Indicator................................. 60, 62, 140Exterior.............................................. 32, 174Fuel Cutoff Failure.......................................65Hazard Warning Flasher........................... 176Headlights...................................................32High Beam...................................................33Illuminated Entry.........................................37Instrument Cluster.......................................62

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261
Interior
........................................................ 35Malfunction Indicator (Check Engine)......... 63Park...................................................... 33, 66Passing........................................................ 33Rear Cargo Door Open Warning Light.......... 61Seat Belt Reminder..................................... 61Security Alarm............................................. 61Service...................................................... 220Tire Pressure Monitoring (TPMS)............... 151Tow Haul..................................................... 65TowingHookBreakdown............................... 64Traction Control......................................... 140Turn Signals....................................... 32, 174Warning Instrument Cluster Descriptions.... 60Loading Vehicle................................... 109, 110Capacities................................................. 110Tires.......................................................... 230Locks Automatic Door.................................... 20, 22Low Tire Pressure System............................. 151Lubrication, Body........................................... 207Lug Nuts/Bolts.............................................. 247
M
Maintenance Free Battery............................. 204Maintenance Schedule.................................. 198Malfunction Indicator Light (Check Engine)..... 63ManualService...................................................... 255Methanol....................................................... 249
Mirrors............................................................. 29Electric Remote........................................... 31Exterior Folding............................................ 31Heated......................................................... 32Outside........................................................ 30Rearview.............................................29, 176Modifications/AlterationsVehicle........................................................... 8Monitor, Tire Pressure System...................... 151Mopar Parts.................................................. 255MP3 Control..................................................... 44Multi-Function Control Lever............................ 32
N
New Vehicle Break-In Period............................ 70
O
Occupant Restraints..................................... 154Octane Rating, Gasoline (Fuel)..................... 248Oil Change Indicator........................................ 56Reset........................................................... 56Oil Filter, Change.......................................... 205Oil Filter, Selection........................................ 205Oil Pressure Light............................................. 61Oil, Engine............................................ 205, 251Capacity.................................................... 251Checking................................................... 203Dipstick.................................................... 203
Disposal.................................................... 205Filter................................................ 205, 251Filter Disposal........................................... 205Identification Logo.................................... 205Materials Added To................................... 205Pressure Warning Light................................61Recommendation............................ 205, 251Synthetic................................................... 205Viscosity.................................................... 251Onboard Diagnostic System.............................67Operating Precautions.....................................67Operator ManualOwner's Manual........................................ 255Outside Rearview Mirrors.......................... 29, 30Overheating, Engine...................................... 194
P
Paint Care..................................................... 243Parking Brake..................................................71ParkSenseFront And Rear.............................................96ParkSense System, Rear..................................96Passing Light....................................................33Passive Entry....................................................21Personal Settings.............................................58Pets............................................................... 173Placard, Tire And Loading Information.......... 23011

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262 Power Inverter
........................................................ 46Mirrors......................................................... 31Outlet (Auxiliary Electrical Outlet)................ 45Steering....................................................... 78Windows...................................................... 48Pregnant Women And Seat Belts...................159Preparation For Jacking................................. 180
R
Radial Ply Tires.............................................. 234Radiator Cap (Coolant Pressure Cap)............ 210RadioSound Setting............................................ 132Radio Operation............................................ 136Rain Sensitive Wiper System........................... 38Rear Camera....................................... 105, 106Rear Cross Path............................................. 144Rear ParkSense System.................................. 96Rearview Mirror............................................... 29Recreational Towing...................................... 116Reformulated Gasoline.................................. 249Refrigerant.................................................... 206Release, Hood................................................. 49Reminder, Seat Belt...................................... 155Remote Keyless EntryProgramming Additional Key Fobs.............. 15Remote StartingExit Remote Start Mode.............................. 18Remote Starting System.................................. 17
Replacement Bulbs...................................... 220Replacement Keys........................................... 15Replacement Tires........................................ 236Reporting Safety Defects.............................. 255Restraints, Child........................................... 168Restraints, Head.............................................. 27Rotation, Tires.............................................. 241
S
Safety Checks Inside Vehicle........................ 173Safety Checks Outside Vehicle..................... 174Safety Defects, Reporting............................. 255Safety Information, Tire................................ 225Safety Tips.................................................... 172Safety, Exhaust Gas...................................... 175Schedule, Maintenance................................ 198Seat Belts............................................ 154, 173Adjustable Shoulder Belt.......................... 158Adjustable Upper Shoulder Anchorage..... 158Adjustable Upper Shoulder Belt Anchorage............................................ 158Automatic Locking Retractor (ALR)........... 159Child Restraints........................................ 168Energy Management Feature................... 159Front Seat............................... 154, 155, 157Inspection................................................. 173Lap/Shoulder Belt Operation.................... 157Lap/Shoulder Belt Untwisting................... 158Lap/Shoulder Belts.................................. 155
Operating Instructions.............................. 157Pregnant Women...................................... 159Rear Seat.................................................. 155Reminder.................................................. 155Untwisting Procedure................................ 158Seat Belts Maintenance................................ 245Seats................................................................23Adjustment..................................................23Heated.........................................................26Rear Folding................................................23Tilting...........................................................23Security Alarm...........................................20, 61Selection Of Coolant (Antifreeze).................. 251Sentry Key (Immobilizer)..................................16Service Assistance........................................ 253Service Contract............................................ 254Service Manuals........................................... 255SettingsPersonal................................................... 120Shift Lever Override...................................... 195Shoulder Belts.............................................. 155Signals, Turn................................................. 174Snow Chains (Tire Chains)............................ 240Snow Tires.................................................... 237Spare Tires........................................... 237, 238Speed Limiter, Active.......................................79

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