2022 RAM PROMASTER maintenance

SERVICING AND MAINTENANCE241
(Continued)
TIRE ROTATION RECOMMENDATIONS
The tires on the front and rear of your vehicle
operate at different loads and perform different
steering, driving, and braking functions. For these
reasons, they wear at unequal rates.

These effects can be reduced by timely rotation of tires.
The benefits of rotation are especially worthwhile with
aggressive tread designs such as those on all season
type tires. Rotation will increase tread life, help to
maintain mud, snow and wet traction levels, and
contribute to a smooth, quiet ride.
Refer to the Maintenance Plan for the proper
maintenance intervals Ú
page 199. The reasons
for any rapid or unusual wear should be corrected
prior to rotation being performed.
The suggested rotation method is the “forward
cross” shown in the following diagram. This
rotation pattern does not apply to some directional
tires that must not be reversed.

Tire Rotation (Forward Cross)

CAUTION!
To avoid damage to your vehicle or tires, observe
the following precautions:

Because of restricted traction device clearance
between tires and other suspension components,
it is important that only traction devices in good
condition are used. Broken devices can cause
serious damage. Stop the vehicle immediately if
noise occurs that could indicate device breakage.
Remove the damaged parts of the device before
further use.

Install device as tightly as possible and then
retighten after driving about ½ mile (0.8 km).
Autosock traction devices do not require
retightening.
Do not exceed 30 mph (48 km/h).
Drive cautiously and avoid severe turns and
large bumps, especially with a loaded vehicle.
Do not drive for a prolonged period on dry
pavement.
Observe the traction device manufacturer’s
instructions on the method of installation,
operating speed, and conditions for use.
Always use the suggested operating speed of
the device manufacturer’s if it is less than
30 mph (48 km/h).
Do not use traction devices on a compact
spare tire.
CAUTION!
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242SERVICING AND MAINTENANCE
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES
The following tire grading categories
were established by the National
Highway Traffic Safety Administration.
The specific grade rating assigned by the
tire's manufacturer in each category is
shown on the sidewall of the tires on
your vehicle.
All passenger vehicle tires must conform
to Federal safety requirements in
addition to these grades.
TREADWEAR
The Treadwear grade is a comparative
rating, based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear one and one-half times as well on
the government course as a tire graded 100. The relative performance of tires
depends upon the actual conditions of
their use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
TRACTION GRADES

The Traction grades, from highest to lowest,
are AA, A, B, and C. These grades represent
the tire's ability to stop on wet pavement, as
measured under controlled conditions on
specified government test surfaces of
asphalt and concrete. A tire marked C may
have poor traction performance.

TEMPERATURE GRADES
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat
and its ability to dissipate heat, when
tested under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to
a level of performance, which all
passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel, than the
minimum required by law.
WARNING!
The traction grade assigned to this tire is based
on straight-ahead braking traction tests, and
does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.

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SERVICING AND MAINTENANCE243
STORING THE VEHICLE

If you are storing your vehicle for more than 3 weeks,
we recommend that you take the following steps to
minimize the drain on your vehicle's battery:

Disconnect the negative cable from the battery.
Any time you store your vehicle or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for about
five minutes in the fresh air and high blower
setting prior to storing. This will ensure
adequate system lubrication to minimize the
possibility of compressor damage when the
system is started again.
BODYWORK
PROTECTION FROM ATMOSPHERIC
A
GENTS

Vehicle body care requirements vary according to
geographic locations and usage. Chemicals that make
roads passable in snow and ice and those that are
sprayed on trees and road surfaces during other
seasons are highly corrosive to the metal in your
vehicle. Outside parking, which exposes your vehicle to
airborne contaminants, road surfaces on which the
vehicle is operated, extreme hot or cold weather, and
other extreme conditions will have an adverse affect on
paint, metal trim, and underbody protection.

The following maintenance recommendations will
enable you to obtain maximum benefit from the
corrosion resistance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or removal
of paint and protective coatings from your vehicle.
The most common causes are:
Road salt, dirt and moisture accumulation
Stone and gravel impact
Insects, tree sap and tar
Salt in the air near seacoast localities
Atmospheric fallout/industrial pollutants
BODY AND UNDERBODY MAINTENANCE
Cleaning Headlights
Your vehicle is equipped with plastic headlights
and fog lights that are lighter and less susceptible
to stone breakage than glass headlights.
Plastic is not as scratch resistant as glass and
therefore different lens cleaning procedures must
be followed.
To minimize the possibility of scratching the lenses
and reducing light output, avoid wiping with a dry
cloth. To remove road dirt, wash with a mild soap
solution followed by rinsing.
Do not use abrasive cleaning components,
solvents, steel wool or other aggressive material to
clean the lenses.
WARNING!
The temperature grade for this tire is
established for a tire that is properly inflated and
not overloaded. Excessive speed, underinflation,
or excessive loading, either separately or in
combination, can cause heat buildup and
possible tire failure.
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244SERVICING AND MAINTENANCE
PRESERVING THE BODYWORK
Washing
Wash your vehicle regularly. Always wash your
vehicle in the shade using Mopar® Car Wash, or
a mild car wash soap, and rinse the panels
completely with water.
If insects, tar, or other similar deposits have
accumulated on your vehicle, use Mopar®
Super Kleen Bug and Tar Remover to remove.
Use a high quality cleaner wax, such as Mopar®
Cleaner Wax to remove road film, stains and to
protect your paint finish. Use precautions to not
scratch the paint.
Avoid using abrasive compounds and power
buffing that may diminish the gloss or thin out
the paint finish.
Special Care
If you drive on salted or dusty roads or if you
drive near the ocean, hose off the undercarriage
at least once a month.
It is important that the drain holes in the lower
edges of the doors, rocker panels, and trunk be
kept clear and open.
If you detect any stone chips or scratches in the
paint, touch them up immediately.
If your vehicle is damaged due to a collision or
similar cause that destroys the paint and protec -
tive coating, have your vehicle repaired as soon
as possible.
If you carry special cargo such as chemicals,
fertilizers, de-icer salt, etc., be sure that such
materials are well packaged and sealed.
If a lot of driving is done on gravel roads,
consider mud or stone shields behind each
wheel.
Use Mopar® Touch Up Paint on scratches as
soon as possible. An authorized dealer has
touch up paint to match the color of your
vehicle.
INTERIORS
SEATS AND FABRIC PARTS
Use Mopar® Total Clean to clean fabric upholstery
and carpeting.
Stain Repel Fabric Cleaning Procedure —
If Equipped
Stain Repel seats may be cleaned in the following
manner:
Remove as much of the stain as possible by
blotting with a clean, dry towel.
Blot any remaining stain with a clean, damp
towel.
CAUTION!
Do not use abrasive or strong cleaning mate -
rials such as steel wool or scouring powder
that will scratch metal and painted surfaces.
Use of power washers exceeding 1,200 psi
(8,274 kPa) can result in damage or removal
of paint and decals.
WARNING!
Do not use volatile solvents for cleaning
purposes. Many are potentially flammable,
and if used in closed areas they may cause
respiratory harm.

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SERVICING AND MAINTENANCE245
For tough stains, apply Mopar® Total Clean,
or a mild soap solution to a clean, damp cloth
and remove stain. Use a fresh, damp towel to
remove soap residue.
For grease stains, apply Mopar® Multi-Purpose
Cleaner to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove soap
residue.
Do not use any harsh solvents or any other form
of protectants on Stain Repel products.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the
fabric.
If the belts need cleaning, use a mild soap solution
or lukewarm water. Do not remove the belts from
the vehicle to wash them. Dry with a soft cloth.
Sun damage can also weaken the fabric. Replace
the belts if they appear frayed or worn or if the
buckles do not work properly.
PLASTIC AND COATED PARTS
Use Mopar® Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When cleaning
the lenses, care must be taken to avoid scratching
the plastic.
Clean with a wet soft cloth. A mild soap solution
may be used, but do not use high alcohol content
or abrasive cleaners. If soap is used, wipe clean
with a clean damp cloth. Dry with a soft cloth.
LEATHER SURFACES
Mopar® Total Clean is specifically recommended
for leather upholstery.
Your leather upholstery can be best preserved by
regular cleaning with a damp soft cloth. Small
particles of dirt can act as an abrasive and damage
the leather upholstery and should be removed
promptly with a damp cloth. Stubborn soils can be
removed easily with a soft cloth and Mopar® Total
Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not
use polishes, oils, cleaning fluids, solvents,
detergents, or ammonia-based cleaners to clean
your leather upholstery.
WARNING!

A frayed or torn seat belt could rip apart in a collision
and leave you with no protection. Inspect the seat
belt system periodically, checking for cuts, frays, or
loose parts. Damaged parts must be replaced
immediately. Do not disassemble or modify the seat
belt system. If your vehicle is involved in a collision,
or if you have questions regarding seat belt or
retractor conditions, take your vehicle to an
authorized FCA dealer or authorized FCA Certified
Collision Care Program facility for inspection.

CAUTION!
Direct contact of air fresheners, insect repel -
lents, suntan lotions, or hand sanitizers to the
plastic, painted, or decorated surfaces of the
interior may cause permanent damage. Wipe
away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.
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246SERVICING AND MAINTENANCE
NOTE:If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather is
designed for easy cleaning, and FCA recommends
Mopar® total care leather cleaner applied on a
cloth to clean the leather seats as needed.GLASS SURFACES
All glass surfaces should be cleaned on a regular
basis with Mopar® Glass Cleaner, or any
commercial household-type glass cleaner. Never
use an abrasive type cleaner. Use caution when
cleaning the inside rear window equipped with
electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp
instruments that may scratch the elements.
When cleaning the rear view mirror, spray cleaner
on the towel or cloth that you are using. Do not
spray cleaner directly on the mirror.
CLEANING THE INSTRUMENT PANEL
C
UPHOLDERS
Removal
Pull the flexible liner from the cupholder drawer
starting at one edge to ease removal.
Cleaning
The liner is top shelf dishwasher safe, or you may
follow the cleaning procedure below.
Soak the liner in a mixture of medium hot tap
water and one teaspoon of mild liquid dish soap.
Let soak for approximately 30 minutes. After
30 minutes, pull the liner from the water and dip it
back into the water about six times. This will loosen
any remaining debris. Rinse the liner thoroughly
under warm running water. Shake the excess
water from the liner and dry the outer surfaces with
a clean soft cloth.
Installation
Place the liner into the cupholder drawer and push
the liner into place so that the retention tabs seat
into the corresponding openings in the drawer.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean leather
upholstery, as damage to the upholstery may
result.

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253
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.

Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your vehicle
the best, and are most concerned that you get prompt
and high quality service. FCA US LLC's authorized
dealers have the facilities, factory-trained technicians,
special tools, and the latest information to ensure the
vehicle is fixed correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason you
are still not satisfied, talk to the general manager or
owner of the authorized dealer. They want to know if
you need assistance. If an authorized dealer is unable
to resolve the concern, you may contact FCA US LLC's
Customer Assistance center.

Any communication to FCA US LLC’s customer
center should include the following information:
Owner's name and address
Owner's telephone number (home, mobile, and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52) 55 50817568
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257
INDEX
A
Active Driving Assist......................................... 92Active Speed Limiter........................................ 79Adaptive Cruise Control (ACC)
(Cruise Control)................................................ 80Adding Engine Coolant (Antifreeze)............... 210Adding Washing Fluid.................................... 203Additives, Fuel............................................... 249Air Bag........................................................... 162Air Bag Operation...................................... 162Air Bag Warning Light................................ 161Enhanced Accident Response...................197Event Data Recorder (EDR)....................... 197If Deployment Occurs................................ 165Maintaining Your Air Bag System.............. 167Maintenance............................................. 167Side Air Bags............................................. 163Transporting Pets...................................... 173Air Bag Light..................................59, 161, 173Air Cleaner, Engine
(Engine Air Cleaner Filter).............................. 205Air Conditioner Maintenance......................... 206Air Conditioner Refrigerant............................ 206Air Conditioner System.................................. 206Air Conditioning Filter............................. 43, 206Air Conditioning, Operating Tips................ 42, 43
Air Filter........................................................ 205Air PressureTires......................................................... 233AlarmSecurity Alarm...................................... 20, 61Alarm SystemSecurity Alarm............................................. 20Alterations/ModificationsVehicle........................................................... 8Antifreeze (Engine Coolant)................. 209, 251Disposal................................................... 210Anti-Lock Brake System (ABS)...................... 137Anti-Lock Warning Light................................... 61Assist, Hill Start............................................. 140Audio Systems (Radio).................................. 119Auto Down Power Windows............................. 48Auto Up Power Windows.................................. 48Automatic Door Locks...................................... 22Automatic Headlights....................................... 33Automatic High Beams.................................... 33Automatic Transmission.........................73, 213Adding Fluid..................................... 212, 213Fluid And Filter Change............................ 213Fluid Change............................................ 213Fluid Level Check..................................... 212
Fluid Type........................................ 212, 252Special Additives...................................... 212AUX Cord..........................................................44Auxiliary Driving Systems.............................. 142
B
Battery................................................... 60, 204Charging System Light.................................60Keyless Key Fob Replacement....................14Belts, Seat.................................................... 173Blind Spot Monitoring................................... 142Body Builders Guide........................................... 8Body Mechanism Lubrication........................ 207B-Pillar Location............................................ 230Brake Assist System..................................... 138Brake Control System, Electronic.................. 138Brake Fluid........................................... 211, 252Brake System....................................... 211, 247Anti-Lock (ABS)......................................... 137Fluid Check............................................... 211Master Cylinder........................................ 211Parking........................................................71Warning Light...............................................59Brake/Transmission Interlock..........................74Bulb Replacement........................................ 220Bulbs, Light.......................................... 174, 220
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