2022 RAM PROMASTER service reset

54GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER DESCRIPTIONS

1. Tachometer

This gauge measures engine revolutions
per minute (RPM x 1000). Before the
pointer reaches the red area, ease up on
the accelerator to prevent engine damage.
2. Instrument Cluster Display
When the appropriate conditions exist, this
display shows instrument cluster display
messages Ú page 55.
Odometer/Trip Odometer Display Area

US Federal regulations require that upon
transfer of vehicle ownership, the seller certify
to the purchaser the correct mileage that the
vehicle has been driven. If your odometer needs
to be repaired or serviced, the repair technician
should leave the odometer reading the same as
it was before the repair or service. If the techni -
cian cannot do so, then the odometer must be
set at zero, and a sticker must be placed in the
door jamb stating what the mileage was before
the repair or service. It is a good idea for you to
make a record of the odometer reading before
the repair/service, so that you can be sure that
it is properly reset, or that the door jamb sticker
is accurate if the odometer must be reset at
zero.

Gear Selector Status (PRND)

The gear selector status “P, R, N, D, 1, 2, 3, 4,
etc.” are displayed indicating the gear selector
position. Telltales “1, 2, 3, 4, etc.” indicate the
manual mode has been engaged and the gear
selected is displayed
Ú
page 73.

3. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within the
normal range indicates that the engine
cooling system is operating satisfactorily.
The pointer will likely indicate a higher
temperature when driving in hot weather
or up mountain grades. It should not be
allowed to exceed the upper limits of the
normal operating range. 4. Fuel GaugeThe pointer shows the level of fuel in the
fuel tank when the ignition switch is in the
ON/RUN position.
 The fuel pump symbol points to
the side of the vehicle where the
fuel door is located Ú page 108.
5. Speedometer
Indicates vehicle speed.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized
dealer for service if your vehicle overheats.
CAUTION!
Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H,” pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until
the pointer drops back into the normal range. If
the pointer remains on the “H,” turn the engine
off immediately and call an authorized dealer for
service.

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GETTING TO KNOW YOUR INSTRUMENT PANEL57
Distance – Shows the total distance (mi or km)
traveled for Trip A or Trip B since the last reset.
Average Speed – Shows the average speed
(MPH or KM/H) of Trip A or Trip B since the last
reset.
Travel Time – Shows the total elapsed time of
travel since Trip A or Trip B has been reset.
Hold the OK button to reset feature information.
NOTE:During the reset the instruction line disappears
and a bar graph appears to indicate the resetting
status; when the bar graph is full the reset is
complete.
Vehicles with 3.5 Inch Instrument Cluster Display
Instant Information – Shows the instantaneous
consumption (MPG or L/100 km or km/L) and
distance to empty (mi or km).
Trip A – Shows the total distance (mi or km) trav -
eled, the total elapsed time of travel, average
consumption (MPG or L/100 km or km/L), and
the average speed (MPH or KM/H).
Trip B – Shows the total distance (mi or km) trav -
eled, the total elapsed time of travel, average
consumption (MPG or L/100 km or km/L), and
the average speed (MPH or KM/H).
Hold the OK button to reset feature information.
Driver Assist
The Driver Assist systems are electronic aids
designed to offer the driver help in certain driving
situations Ú page 79
Vehicle Info
Tire Pressure (TPMS)
TPMS shows the tire status with the numeric
pressure and the unit for each tire, when low
pressure is detected an alert mess and a yellow
telltale will pop-up in the instrument cluster display
Úpage 151.
Oil Temperature
A bar graph in your instrument cluster display will
show your current temperature of your oil.
Battery Voltage
A bar graph in your instrument cluster display will
show your current battery voltage.
Service Information – If Equipped
This feature can provide information on scheduled
maintenance. It will display either “Service
Distance” or “Service Days” Ú page 198.
Audio
Push and release the up or down arrow
button until the Audio Menu icon/title is
highlighted in the instrument cluster display. This menu will display the audio source
information, including the Song name, Artist name,
and audio source with an accompanying graphic.
Phone
This menu displays the current status of a phone
connected to the vehicle via Bluetooth®.
If no phone is connected, the menu will not
function when the
OK button is pushed. Otherwise,
if a phone is connected, push the OK button to
enter the menu. The following items will display:
Recent calls: displays a list of the last 10 calls.
SMS reader: displays the last 10 text messages
and if they are read or unread.
Favorite numbers: displays a maximum of
10 favorite numbers.
Navigation
If activated, this menu item will display navigation
status and directions.
Messages
This menu item allows you to display the
information messages/malfunction stored.
The background color of the display varies
according to the priorities of the failure:

Failed Messages with low priority display in yellow.

Failed Messages with high priority display in red.
3

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STARTING AND OPERATING73
(Continued)
SafeHold
SafeHold is a safety feature of the Electric Park
Brake (EPB) system that will engage the parking
brake automatically if the vehicle is left unsecured
while the ignition is in ON/RUN.
The parking brake will automatically engage if all of
the following conditions are met:
The vehicle is at a standstill.
There is no attempt to press the brake pedal
and accelerator pedal.
The seat belt is unbuckled.
The driver door is open.
SafeHold can be temporarily bypassed by pushing
the EPB switch while the driver door is open. Once
manually bypassed, SafeHold will be enabled
again once the vehicle reaches 12 mph (20 km/h)
or the ignition is turned to the OFF position and
back to ON again.
Brake Service Mode
We recommend having your brakes serviced by an
authorized dealer. You should only make repairs
for which you have the knowledge and the right
equipment. You should only enter Brake Service
Mode during brake service.

When servicing your rear brakes, it may be necessary
for you or your technician to push the rear piston into
the rear caliper bore. With the Electric Park Brake (EPB)
system, this can only be done after retracting the EPB actuator. Fortunately, actuator retraction can be done
easily by entering the Brake Service Mode through the
Uconnect Settings in your vehicle. This menu-based
system will guide you through the steps necessary to
retract the EPB actuator in order to perform rear brake
service.

Service Mode has requirements that must be met
in order to be activated:
The vehicle must be at a standstill.
The parking brake must be unapplied.
The transmission must be in PARK or NEUTRAL.
While in Service Mode, the EPB fault lamp will flash
continuously while the ignition is in ON/RUN.
When brake service work is complete, the following
steps must be followed to reset the park brake
system to normal operation:
Ensure the vehicle is at a standstill.
Press the brake pedal with moderate force.
Apply the EPB Switch.
AUTOMATIC TRANSMISSION
WARNING!
You can be badly injured working on or around a
motor vehicle. Do only that service work for
which you have the knowledge and the right
equipment. If you have any doubt about your
ability to perform a service job, take your vehicle
to a competent mechanic.
WARNING!
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with all
vehicles, you should never exit a vehicle while
the engine is running. Before exiting a vehicle,
always come to a complete stop, then apply
the parking brake, shift the transmission into
PARK, and turn the ignition off. When the igni -
tion is in the OFF position, the transmission is
locked in PARK, securing the vehicle against
unwanted movement.
When leaving the vehicle, always make sure
the ignition is in the OFF position, remove the
key fob from the vehicle, and lock the vehicle.
4

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STARTING AND OPERATING77
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), select
TOW/HAUL mode or use the Electronic Range
Select (ERS) shift control to select a lower gear
range Úpage 77. Under these conditions, using a
lower gear range will improve performance and
extend transmission life by reducing excessive
shifting and heat buildup.
During cold temperatures, transmission operation
may be modified depending on engine and
transmission temperature as well as vehicle
speed. This feature improves warm-up time of the
engine and transmission to achieve maximum
efficiency. During extremely cold temperatures
(-16°F [-27°C] or below), operation may briefly be
limited to THIRD gear only. Normal operation will
resume once the transmission temperature has
risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically
for abnormal conditions. If a condition is detected
that could result in transmission damage,
Transmission Limp Home Mode is activated. In this
mode, the transmission remains in THIRD gear
regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate. The Malfunction Indicator Light (MIL) may
be illuminated. Transmission Limp Home Mode
allows the vehicle to be driven to an authorized
dealer for service without damaging the
transmission.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Electronic Range Select (ERS) Operation
The ERS shift control allows the driver to
select the max gear limit. For example, if you
set the transmission gear limit to FOURTH gear, the
transmission will not shift above FOURTH gear, but
will shift through the lower gears normally.
You can switch between DRIVE and ERS mode at
any vehicle speed. When the gear selector is in the
DRIVE position, the transmission will operate
automatically, shifting between all available gears.
Moving the gear selector to the ERS position
(beside DRIVE) will activate ERS mode, display the
current gear in the instrument cluster, and set that
gear as the max gear limit. Once in ERS mode,
moving the gear selector forward “-” or rearward
“+” will change the max gear limit.
NOTE:The transmission will still continue to use the
optimal highest gear, for the current driving condi -
tions, within the selected gear range limit.
To exit ERS mode, simply return the gear selector
to the DRIVE position.
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
4

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166SAFETY
If you do have a collision which deploys the air
bags, any or all of the following may occur:

The air bag material may sometimes cause abra -
sions and/or skin reddening to the occupants as
the air bags deploy and unfold. The abrasions are
similar to friction rope burns or those you might
get sliding along a carpet or gymnasium floor.
They are not caused by contact with chemicals.
They are not permanent and normally heal
quickly. However, if you haven’t healed signifi -
cantly within a few days, or if you have any blis -
tering, see your doctor immediately.

As the air bags deflate, you may see some
smoke-like particles. The particles are a normal
by-product of the process that generates the
non-toxic gas used for air bag inflation. These
airborne particles may irritate the skin, eyes,
nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles
settle on your clothing, follow the garment
manufacturer’s instructions for cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another collision,
the air bags will not be in place to protect you.
NOTE:

Air bag covers may not be obvious in the interior
trim, but they will open during air bag deployment.

After any collision, the vehicle should be taken
to an authorized dealer immediately.
Fuel Cut Off Switch
Your vehicle is equipped with a Fuel Cut Off switch.
In the event of an accident, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event, the
Fuel Cut Off Switch may perform the following
functions:
Cut off fuel to the engine and turn off the
engine.
Flash hazard lights as long as the battery has
power or until the hazard light button is pressed.
The hazard lights can be deactivated by
pressing the hazard light button.
Turn on the interior lights, which remain on as
long as the battery has power.
Unlock the power door locks.
NOTE:
After an accident, remember to cycle the ignition to
the STOP (OFF/LOCK) position and remove the key
from the ignition switch to avoid draining the battery.
Carefully check the vehicle for fuel leaks in the
engine compartment and on the ground near the
engine compartment and fuel tank before resetting
the system and starting the engine. If there are no
fuel leaks or damage to the vehicle electrical devices
(e.g. headlights) after an accident, reset the Fuel Cut
Off Switch by following the procedure described
below. If you have any doubt, contact an authorized
dealer.

WARNING!

Deployed air bags and seat belt pretensioners
cannot protect you in another collision. Have the air
bags, seat belt pretensioners, and the seat belt
retractor assemblies replaced by an authorized
dealer immediately. Also, have the Occupant
Restraint Controller System serviced as well.

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SAFETY167
(Continued)
Fuel Cut Off Switch Reset Procedure
In order to reset the Fuel Cut Off Switch after an
event push the “A” Button located underneath the
instrument panel on the passenger side.
Fuel Cut Off Switch

Maintaining Your Air Bag System
Event Data Recorder (EDR)

This vehicle is equipped with an event data recorder
(EDR). The main purpose of an EDR is to record, in
certain crash or near crash-like situations, such as
an air bag deployment or hitting a road obstacle,
data that will assist in understanding how a vehicle’s
systems performed. The EDR is designed to record
data related to vehicle dynamics and safety systems
WARNING!
If, after an accident, you smell fuel or see leaks
from the fuel system, do not reset the Fuel Cut
Off Switch to avoid the risk of fire. Before
resetting the Fuel Cut Off Switch, carefully check
for fuel leaks or damage to the vehicle electrical
devices (e.g. headlights).
WARNING!
Modifications to any part of the air bag system
could cause it to fail when you need it. You
could be injured if the air bag system is not
there to protect you. Do not modify the compo-
nents or wiring, including adding any kind of
badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the
instrument panel. Do not modify the front
fascia/bumper, vehicle body structure, or add
aftermarket side steps or running boards.
It is dangerous to try to repair any part of the
air bag system yourself. Be sure to tell anyone
who works on your vehicle that it has an air
bag system.

Do not attempt to modify any part of your air
bag system. The air bag may inflate accidentally
or may not function properly if modifications are
made. Take your vehicle to an authorized dealer
for any air bag system service. If your seat,
including your trim cover and cushion, needs to
be serviced in any way (including removal or
loosening/tightening of seat attachment bolts),
take the vehicle to an authorized dealer. Only
manufacturer approved seat accessories may
be used. If it is necessary to modify the air bag
system for persons with disabilities, contact an
authorized dealer.

WARNING!
6

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198
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indicator
system will remind you that it is time to take your
vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil
change indicator message will illuminate in the
instrument cluster. This means that service is
required for your vehicle. Operating conditions such
as frequent short-trips, trailer tow, and extremely hot
or cold ambient temperatures will influence when
the “Oil Change Required” message is displayed.
Have the vehicle serviced as soon as possible, within
the next 500 miles (805 km).
An authorized dealer will reset the oil change
indicator message after completing the scheduled
oil change. If a scheduled oil change is performed
by someone other than an authorized dealer, the
message can be reset by referring to the steps
described under Instrument Cluster Display
Ú
page 56.
NOTE:Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for fleet
customers. Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check the tire pressures and look for unusual
wear or damage. Rotate at the first sign of irreg
-
ular wear, even if it occurs before the oil indi -
cator system turns on
Check the fluid levels of the coolant reservoir,
and brake master cylinder and fill as needed
Check function of all interior and exterior lights

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212SERVICING AND MAINTENANCE
AUTOMATIC TRANSMISSION
Selection Of Lubricant
It is important to use the proper transmission fluid
to ensure optimum transmission performance and
life. Use the manufacturer specified transmission
fluid Úpage 252. It is important to maintain the
transmission fluid at the correct level using the
recommended fluid.
NOTE:
No chemical flushes should be used in any trans -
mission; only the approved lubricant should be used.

Special Additives
The manufacturer strongly recommends against
using any special additives in the transmission.
Automatic Transmission Fluid (ATF) is an
engineered product and its performance may be
impaired by supplemental additives. Therefore,
do not add any fluid additives to the transmission. The only exception to this policy is the use of
special dyes for diagnosing fluid leaks in 9-speed
transmissions. Avoid using transmission sealers as
they may adversely affect seals.
Fluid Level Check
The fluid level is preset at the factory and does
not require adjustment under normal operating
conditions. Routine fluid level checks are not
required, therefore the transmission filler tube is
capped and no dipstick is provided. An authorized
dealer can check your transmission fluid level
using a special service dipstick. If you notice fluid
leakage or transmission malfunction, visit an
authorized dealer immediately to have the
transmission fluid level checked. Operating the
vehicle with an improper fluid level can cause
severe transmission damage.
WARNING!
Use only the manufacturer recommended
brake fluid Ú
page 251. Using the wrong
type of brake fluid can severely damage your
brake system and/or impair its performance.
The proper type of brake fluid for your vehicle
is also identified on the original factory
installed hydraulic master cylinder reservoir.
To avoid contamination from foreign matter or
moisture, use only new brake fluid or fluid that
has been in a tightly closed container. Keep
the master cylinder reservoir cap secured at
all times. Brake fluid in an open container
absorbs moisture from the air resulting in a
lower boiling point. This may cause it to boil
unexpectedly during hard or prolonged
braking, resulting in sudden brake failure.
This could result in a collision.
Overfilling the brake fluid reservoir can result
in spilling brake fluid on hot engine parts,
causing the brake fluid to catch fire. Brake
fluid can also damage painted and vinyl
surfaces, care should be taken to avoid its
contact with these surfaces.

Do not allow petroleum-based fluid to contami -
nate the brake fluid. Brake seal components could
be damaged, causing partial or complete brake
failure. This could result in a collision.

CAUTION!
Using a transmission fluid other than the
manufacturer recommended fluid may cause
deterioration in transmission shift quality and/or
torque converter shudder Ú page 252.
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage your
transmission components. Such damage is not
covered by the New Vehicle Limited Warranty.

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