2022 RAM PROMASTER CITY maintenance

SERVICING AND MAINTENANCE231
WHEEL AND WHEEL TRIM CARE
All wheels and wheel trim, especially aluminum
and chrome plated wheels, should be cleaned
regularly using mild (neutral Ph) soap and water to
maintain their luster and to prevent corrosion.
Wash wheels with the same soap solution
recommended for the body of the vehicle and
remember to always wash when the surfaces are
not hot to the touch. Your wheels are susceptible to deterioration
caused by salt, sodium chloride, magnesium
chloride, calcium chloride, etc., and other road
chemicals used to melt ice or control dust on dirt
roads. Use a soft cloth or sponge and mild soap to
wipe away promptly. Do not use harsh chemicals or
a stiff brush. They can damage the wheel’s
protective coating that helps keep them from
corroding and tarnishing.
When cleaning extremely dirty wheels including
excessive brake dust, care must be taken in the
selection of tire and wheel cleaning chemicals and
equipment to prevent damage to the wheels.
Mopar® Wheel Treatment or Mopar® Chrome
Cleaner or their equivalent is recommended or
select a non-abrasive, non-acidic cleaner for
aluminum or chrome wheels.
NOTE:If you intend parking or storing your vehicle for an
extended period after cleaning the wheels with
wheel cleaner, drive your vehicle and apply the
brakes to remove the water droplets from the
brake components. This activity will remove the
red rust on the brake rotors and prevent vehicle
vibration when braking.
WARNING!
Limited use spares are for emergency use only.
Installation of this limited use spare tire affects
vehicle handling. With this tire, do not drive
more than the speed listed on the limited use
spare wheel. Keep inflated to the cold tire
inflation pressures listed on your Tire and
Loading Information Placard located on the
driver’s side B-pillar or the rear edge of the
driver’s side door. Replace (or repair) the original
equipment tire at the first opportunity and
reinstall it on your vehicle. Failure to do so could
result in loss of vehicle control.
CAUTION!
Avoid products or automatic car washes that use
acidic solutions or strong alkaline additives or
harsh brushes. Many aftermarket wheel
cleaners and automatic car washes may
damage the wheel's protective finish. Such
damage is not covered by the New Vehicle
Limited Warranty. Only car wash soap, Mopar®
Wheel Cleaner or equivalent is recommended.
CAUTION!
Do not use scouring pads, steel wool, a bristle
brush, metal polishes or oven cleaner. These
products may damage the wheel's protective
finish. Such damage is not covered by the New
Vehicle Limited Warranty. Only car wash soap,
Mopar® Wheel Cleaner or equivalent is
recommended.
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232SERVICING AND MAINTENANCE
Dark Vapor Chrome, Black Satin Chrome, or Low
Gloss Clear Coat Wheels
TIRE CHAINS AND TRACTION DEVICES
Due to limited clearance, tire chains or traction
devices are not recommended.
TIRE ROTATION RECOMMENDATIONS
The tires on the front and rear of your vehicle
operate at different loads and perform different
steering, driving, and braking functions. For these
reasons, they wear at unequal rates. These effects can be reduced by timely rotation of
tires. The benefits of rotation are especially
worthwhile with aggressive tread designs such as
those on all season type tires. Rotation will
increase tread life, help to maintain mud, snow
and wet traction levels, and contribute to a
smooth, quiet ride.
For the proper maintenance intervals
Úpage 190.
The reasons for any rapid or unusual wear should
be corrected prior to rotation being performed.
The suggested rotation method is the “forward
cross” shown in the following diagram. This
rotation pattern does not apply to some directional
tires that must not be reversed.

Tire Rotation (Forward Cross)

DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES
The following tire grading categories
were established by the National
Highway Traffic Safety Administration.
The specific grade rating assigned by the
tire's manufacturer in each category is
shown on the sidewall of the tires on
your vehicle.
All passenger vehicle tires must conform
to Federal safety requirements in
addition to these grades.
TREADWEAR
The Treadwear grade is a comparative
rating, based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear one and one-half times as well on
the government course as a tire graded
100. The relative performance of tires
depends upon the actual conditions of
their use, however, and may depart
significantly from the norm due to
CAUTION!
If your vehicle is equipped with these specialty
wheels, DO NOT USE wheel cleaners, abrasives,
or polishing compounds. They will permanently
damage this finish and such damage is not
covered by the New Vehicle Limited Warranty.
HAND WASH ONLY USING MILD SOAP AND
WATER WITH A SOFT CLOTH. Used on a regular
basis; this is all that is required to maintain this
finish.
CAUTION!
Damage to the vehicle may result if tire chains
are used.

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SERVICING AND MAINTENANCE233
variations in driving habits, service
practices, and differences in road
characteristics and climate.
TRACTION GRADES
The Traction grades, from highest to
lowest, are AA, A, B, and C. These grades
represent the tire's ability to stop on wet
pavement, as measured under
controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have poor
traction performance.
TEMPERATURE GRADES
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat and
its ability to dissipate heat, when tested
under controlled conditions on a
specified indoor laboratory test wheel. Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance, which all
passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel, than the
minimum required by law.STORING THE VEHICLE
If you are storing your vehicle for more than 3
weeks, we recommend that you take the following
steps to minimize the drain on your vehicle's
battery:
Disconnect the negative cable from battery.
Any time you store your vehicle or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for about
five minutes in the fresh air and high blower
setting. This will ensure adequate system lubri-
cation to minimize the possibility of compressor
damage when the system is started again.
BODYWORK
PROTECTION FROM ATMOSPHERIC
A
GENTS
Vehicle body care requirements vary according to
geographic locations and usage. Chemicals that
make roads passable in snow and ice and those
that are sprayed on trees and road surfaces during
other seasons are highly corrosive to the metal in
your vehicle. Outside parking, which exposes your
vehicle to airborne contaminants, road surfaces on
which the vehicle is operated, extreme hot or cold
weather and other extreme conditions will have an
adverse effect on paint, metal trim, and underbody
protection.
The following maintenance recommendations will
enable you to obtain maximum benefit from the
corrosion resistance built into your vehicle.
WARNING!
The traction grade assigned to this tire is based
on straight-ahead braking traction tests, and
does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
WARNING!
The temperature grade for this tire is
established for a tire that is properly inflated and
not overloaded. Excessive speed, underinflation,
or excessive loading, either separately or in
combination, can cause heat buildup and
possible tire failure.
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234SERVICING AND MAINTENANCE
What Causes Corrosion?
Corrosion is the result of deterioration or removal
of paint and protective coatings from your vehicle.
The most common causes are:
Road salt, dirt and moisture accumulation
Stone and gravel impact
Insects, tree sap and tar
Salt in the air near seacoast localities
Atmospheric fallout/industrial pollutants
BODY AND UNDERBODY MAINTENANCE
Cleaning Headlights
Your vehicle is equipped with plastic headlights
and fog lights that are lighter and less susceptible
to stone breakage than glass headlights.
Plastic is not as scratch resistant as glass and
therefore different lens cleaning procedures must
be followed.
To minimize the possibility of scratching the lenses
and reducing light output, avoid wiping with a dry
cloth. To remove road dirt, wash with a mild soap
solution followed by rinsing.
Do not use abrasive cleaning components,
solvents, steel wool or other aggressive material to
clean the lenses.
PRESERVING THE BODYWORK
Washing
Wash your vehicle regularly. Always wash your
vehicle in the shade using Mopar® Car Wash, or
a mild car wash soap, and rinse the panels
completely with water.
If insects, tar, or other similar deposits have
accumulated on your vehicle, use Mopar®
Super Kleen Bug and Tar Remover to remove.
Use a high quality cleaner wax, such as Mopar®
Cleaner Wax to remove road film, stains and to
protect your paint finish. Use precautions to not
scratch the paint.
Avoid using abrasive compounds and power
buffing that may diminish the gloss or thin out
the paint finish.
Special Care
If you drive on salted or dusty roads or if you
drive near the ocean, hose off the undercarriage
at least once a month.
It is important that the drain holes in the lower
edges of the doors, rocker panels, and trunk be
kept clear and open.
If you detect any stone chips or scratches in the
paint, touch them up immediately.
If your vehicle is damaged due to a collision or
similar cause that destroys the paint and protec -
tive coating, have your vehicle repaired as soon
as possible.
If you carry special cargo such as chemicals,
fertilizers, de-icer salt, etc., be sure that such
materials are well packaged and sealed.
If a lot of driving is done on gravel roads,
consider mud or stone shields behind each
wheel.
Use Mopar® Touch Up Paint on scratches as
soon as possible. An authorized dealer has
touch up paint to match the color of your
vehicle.
CAUTION!
Do not use abrasive or strong cleaning mate -
rials such as steel wool or scouring powder
that will scratch metal and painted surfaces.
Use of power washers exceeding 1,200 psi
(8,274 kPa) can result in damage or removal
of paint and decals.

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SERVICING AND MAINTENANCE235
INTERIORS
SEATS AND FABRIC PARTS
Use Mopar® Total Clean to clean fabric upholstery
and carpeting.
NOTE:Power washing is not allowed inside the vehicle
(both passenger and cargo area).
PLASTIC AND COATED PARTS
Use Mopar® Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When cleaning
the lenses, care must be taken to avoid scratching
the plastic.
Clean with a wet soft cloth. A mild soap solution
may be used, but do not use high alcohol content
or abrasive cleaners. If soap is used, wipe clean
with a clean damp cloth. Dry with a soft cloth.
LEATHER SURFACES
Mopar® Total Clean is specifically recommended
for leather upholstery.
Your leather upholstery can be best preserved by
regular cleaning with a damp soft cloth. Small
particles of dirt can act as an abrasive and damage
the leather upholstery and should be removed
promptly with a damp cloth. Stubborn soils can be
removed easily with a soft cloth and Mopar® Total
Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not
use polishes, oils, cleaning fluids, solvents,
detergents, or ammonia-based cleaners to clean
your leather upholstery.
NOTE:If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather is
designed for easy cleaning, and the manufacturer
recommends Mopar® total care leather cleaner
applied on a cloth to clean the leather seats as
needed.
GLASS SURFACES
All glass surfaces should be cleaned on a regular
basis with Mopar® Glass Cleaner, or any
commercial household-type glass cleaner. Never
use an abrasive type cleaner. Use caution when
cleaning the inside rear window equipped with
electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp
instruments that may scratch the elements.
When cleaning the rear view mirror, spray cleaner
on the towel or cloth that you are using. Do not
spray cleaner directly on the mirror.
WARNING!
Do not use volatile solvents for cleaning
purposes. Many are potentially flammable, and
if used in closed areas they may cause
respiratory harm.
CAUTION!
Direct contact of air fresheners, insect repel -
lents, suntan lotions, or hand sanitizers to the
plastic, painted, or decorated surfaces of the
interior may cause permanent damage. Wipe
away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean leather
upholstery, as damage to the upholstery may
result.
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242
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that you
get prompt and high quality service. FCA US LLC’s
authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be
resolved with this process.
If for some reason you are still not satisfied, talk
to the general manager or owner of the autho-
rized dealer. They want to know if you need
assistance.
If an authorized dealer is unable to resolve the
concern, you may contact FCA US LLC’s
customer center. Any communication to FCA US LLC's customer
center should include the following information:
Owner's name and address
Owner's telephone number (mobile, home and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
French

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246
INDEX
A
Adding Engine Coolant (Antifreeze)............... 200Additives, Fuel............................................... 239Advance Phone Connectivity......................... 107Air BagAir Bag Operation...................................... 146Driver Knee Air Bag................................... 146Enhanced Accident Response......... 150, 188Event Data Recorder (EDR)....................... 188Front Air Bag............................................. 145If Deployment Occurs................................ 149Knee Impact Bolsters................................ 146Maintaining Your Air Bag System.............. 151Maintenance............................................. 151Transporting Pets...................................... 168Air Bag Light........................................... 44, 168
Air Cleaner, Engine (Engine Air Cleaner Filter)..196
Air Conditioner Maintenance......................... 196Air Conditioner Refrigerant.................. 196, 197Air Conditioner System.................................. 196Air Conditioning Filter...................................... 31Air Conditioning, Operating Tips................ 30, 31Air Filter......................................................... 196
Air PressureTires......................................................... 225Alterations/ModificationsVehicle........................................................... 7Antifreeze (Engine Coolant)................. 200, 240Disposal................................................... 201Anti-Lock Brake System (ABS)...................... 131Anti-Lock Warning Light................................... 47Assist, Hill Start............................................. 134Audio Settings.................................................. 96Audio Systems (Radio)..................................... 78Auto Down Power Windows............................. 34Automatic Transmission........................... 55, 56Adding Fluid..................................... 204, 241Fluid And Filter Change............................ 204Fluid Change............................................ 204Fluid Level Check............................ 203, 204Fluid Type........................................ 203, 241Special Additives...................................... 203Auxiliary Electrical Outlet (Power Outlet).......... 32Axle Fluid...................................................... 241
B
Battery................................................... 45, 194Charging System Light.................................45Keyless Key Fob Replacement....................10Belts, Seat.................................................... 168BluetoothConnecting To A Particular Mobile Phone Or Audio Device After Pairing
................ 104Body Builders Guide........................................... 7Body Mechanism Lubrication........................ 197B-Pillar Location............................................ 221Brake Assist System..................................... 132Brake Fluid.................................................... 241Brake System....................................... 202, 236Anti-Lock (ABS)......................................... 131Fluid Check...................................... 202, 241Master Cylinder........................................ 202Parking........................................................54Warning Light...............................................45Brake, Parking.................................................54Brake/Transmission Interlock..........................56Bulb Replacement........................................ 213Bulbs, Light.......................................... 170, 213

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248 Electronic Stability Control (ESC)
...................132Electronic Throttle Control Warning Light........ 46Emergency, In Case Of Freeing Vehicle When Stuck...................... 185Jacking...................................................... 171Jump Starting............................................ 181Towing....................................................... 187Emission Control System Maintenance........... 51Engine........................................................... 193Air Cleaner................................................. 196Block Heater............................................... 53Break-In Recommendations........................ 54Checking Oil Level..................................... 194Coolant (Antifreeze)................................... 240Cooling...................................................... 199Exhaust Gas Caution................................. 170Fails To Start............................................... 53Flooded, Starting......................................... 53Jump Starting............................................ 181Oil.................................................... 195, 240Oil Filler Cap.............................................. 193Oil Filter..................................................... 196Oil Selection.................................... 195, 240Oil Synthetic.............................................. 196Overheating............................................... 183Starting....................................................... 52

Enhanced Accident Response Feature...150, 188
Ethanol......................................................... 238Exhaust Gas Cautions................................... 170Exhaust System................................... 170, 198Exterior Lights.........................................24, 170
F
FiltersAir Cleaner
................................................ 196Air Conditioning........................................... 31Engine Oil........................................ 196, 240Engine Oil Disposal................................... 196FlashersHazard Warning........................................ 171Turn Signals.......................................49, 170Flooded Engine Starting................................... 53Fluid Capacities............................................ 240Fluid Leaks................................................... 170Fluid Level ChecksBrake........................................................ 202Engine Oil................................................. 194Power Steering............................................ 60Fluid, Brake.................................................. 241Fog Lights........................................................ 25Fold-Flat Seats................................................. 16Four-Way Hazard Flasher.............................. 171Freeing A Stuck Vehicle................................ 185
Fuel............................................................... 237Additives................................................... 239Clean Air................................................... 238Ethanol..................................................... 238Filler Cap (Gas Cap).....................................66Gasoline................................................... 237Materials Added....................................... 239Methanol.................................................. 238Octane Rating.................................. 237, 240Specifications........................................... 240Tank Capacity........................................... 240Fuses............................................................ 207
G
Gas Cap (Fuel Filler Cap)..................................66Gasoline, (Fuel)............................................. 237Gasoline, Clean Air........................................ 238Gasoline, Reformulated................................ 238Gear Ranges....................................................57Gear Selector Override.................................. 184Glass Cleaning.............................................. 235Gross Axle Weight Rating.......................... 67, 68Gross Vehicle Weight Rating.....................67, 68GuideBody Builders................................................. 7GVWR...............................................................67

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