66GETTING TO KNOW YOUR VEHICLE
3. Lift the load floor up to access storage under the load floor.
Load Floor Securing Straps/Crew Cab
4. Reverse the procedure to put the load floor back in the secured down position before you
operate the vehicle.
Below Rear Seat Storage (Crew Cab)
The Crew Cab models provide additional storage
under the rear seats. Lift the seats to access the
storage compartment.
To open the storage compartments, unsnap the
securing snap located at either side of the load
floor and lift upward on the fold flat lid.
Crew Cab Storage
NOTE:For more information on storage and the fold flat
floor, refer to “Fold Flat Load Floor” in the previous
section.
USB/AUX CONTROL
Located on the center stack, just below the
instrument panel, is the main media hub. There
are four total USB ports: Two Mini-USBs (Type C)
and two Standard USBs (Type A). There is also an
AUX port located in the middle of the USB Ports.
Plugging in a smartphone device to a USB port may
activate Android Auto™ or Apple CarPlay®
features, if equipped. For further information, refer
to “Android Auto™” or “Apple CarPlay®” in the
Owner’s Manual Supplement.
NOTE:Two devices can be plugged in at the same time,
and both ports will provide charging capabilities.
Only one port can transfer data to the system at a
time. A pop-up will appear and allow you to select
the device transferring data.
For example, if a device is plugged into the Type A
USB port and another device is plugged into the
Type C USB port, a message will appear and allow
you to select which device to use.
WARNING!
Do not drive with the load floor in the up
position. When stopping fast or in an accident,
the load floor could move to the down position
causing serious injury.
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92GETTING TO KNOW YOUR INSTRUMENT PANEL
Diesel Exhaust Fluid (DEF) Warning
Messages
There are four different messages which are
displayed if the vehicle detects that the DEF
system has been filled with a fluid other than DEF,
has experienced component failures, or when
tampering has been detected. The vehicle may be
limited to a maximum speed of 5 mph (8 km/h) if
the DEF system is not serviced within less than
200 miles (322 km) of the fault being detected.
When the DEF system needs to be serviced the
following warnings will display:
DEF Low Refill Soon — This message will display
when the low level is reached, during vehicle
start up, and with increased frequency during
vehicle operation. It will be accompanied by a
single chime. Approximately 5 gallons (19
Liters) of DEF is required to refill the tank when
this message is initially displayed on pickup
applications, and approximately 7 gallons (26
Liters) are required on chassis-cab applications.
Speed Limited to 5 MPH in XXX mi Refill DEF —
This message will continuously display if the
“DEF Low Refill Soon” message is ignored, and
the frequency of occurrence of the chime will
increase unless up to 2 gallons (7.5 Liters) of
DEF is added to the tank.
5 MPH Max Speed on Restart, Long Idle or
Refuel Refill DEF — This message will continu -
ously display when the counter reaches zero,
and will be accompanied by a periodic chime.
The vehicle will only be capable of a maximum
speed of 5 mph upon the first of the following
conditions to occur:
If the vehicle is shutoff and restarted.
If the vehicle is idled for an extended period
of time, approximately one hour or greater.
If the system detects that the level of fuel in
the tank has increased.
Add a minimum of 2 gallons (7.5 Liters) of DEF
to the tank in order to avoid vehicle operation at
a maximum speed of 5 mph (8 km/h).
NOTE:A minimum of 2 gallons (7.5 Liters) may be
required to restore normal vehicle operation.
Although the vehicle will start normally and can be
placed in gear after this message has been initially
displayed, extreme caution should be utilized since
the vehicle will only be capable of maneuvering at
a maximum speed of 5 mph (8 km/h).
Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are five different messages which are
displayed if the vehicle detects that the DEF
system has been filled with a fluid other than DEF, has experienced component failures, or when
tampering has been detected. The vehicle may be
limited to a maximum speed of 5 mph (8 km/h) if
the DEF system is not serviced within less than
200 miles (322 km) of the fault being detected.
When the DEF system needs to be serviced the
following warnings will display:
Service DEF System See Dealer — This message
will display when the fault is initially detected,
each time the vehicle is started, and periodically
during driving. The message will be accompa -
nied by a single chime. We recommend you
drive to the nearest authorized dealer and have
your vehicle serviced as soon as possible.
5 MPH Max Speed in 150 mi Service DEF
System See Dealer — This message will display
if the DEF system has not been serviced after
the “Service DEF System – See Dealer”
message is displayed. This message will contin -
uously display until the mileage counter reaches
zero, and will be accompanied by a periodic
chime. The message will continue to countdown
until it reaches zero unless the vehicle is
serviced. We recommend you drive to your
nearest authorized dealer and have your vehicle
serviced immediately.
NOTE:Under some circumstances this mileage counter
may start with a value of less than 150 miles
(241 km). For example, if recurring faults are
22_DPF_OM_EN_USC_t.book Page 92
94GETTING TO KNOW YOUR INSTRUMENT PANEL
Loss of the battery charge may indicate one or
more of the following conditions:
The charging system cannot deliver enough
electrical power to the vehicle system because
the electrical loads are larger than the capability
of charging system. The charging system is still
functioning properly.
Turning on all possible vehicle electrical loads
(e.g. HVAC to max settings, exterior and interior
lights, overloaded power outlets +12 Volts,
115 Volt AC, USB ports) during certain driving
conditions (city driving, towing, frequent stop -
ping).
Installing options like additional lights, upfitter
electrical accessories, audio systems, alarms
and similar devices.
Unusual driving cycles (short trips separated by
long parking periods).
The vehicle was parked for an extended period
of time (weeks, months).
The battery was recently replaced and was not
charged completely.
The battery was discharged by an electrical load
left on when the vehicle was parked.
The battery was used for an extended period
with the engine not running to supply radio,
lights, chargers, +12 Volt portable appliances
like vacuum cleaners, game consoles and
similar devices. What to do when an electrical load reduction
action message is present (“Battery Saver On” or
“Battery Saver Mode”)
During a trip:
Reduce power to unnecessary loads if possible:
Turn off redundant lights (interior or exte
-
rior).
Check what may be plugged in to power
outlets +12 Volts, 115 Volt AC, USB ports.
Check HVAC settings (blower, temperature).
Check the audio settings (volume).
After a trip:
Check if any aftermarket equipment was
installed (additional lights, upfitter electrical
accessories, audio systems, alarms) and review
specifications if any (load and Ignition Off Draw
currents).
Evaluate the latest driving cycles (distance,
driving time and parking time).
The vehicle should have service performed if
the message is still present during consecutive
trips and the evaluation of the vehicle and
driving pattern did not help to identify the cause.
WARNING LIGHTS AND MESSAGES
The warning/indicator lights will illuminate in the
instrument panel together with a dedicated
message and/or acoustic signal when applicable.
These indications are indicative and precautionary
and as such must not be considered as exhaustive.
Always refer to the information in this chapter in
the event of a failure indication. All active telltales
will display first if applicable. The system check
menu may appear different based upon
equipment options and current vehicle status.
Some telltales are optional and may not appear.
RED WARNING LIGHTS
Seat Belt Reminder Warning Light
This warning light indicates when the
driver or passenger seat belt is
unbuckled. When the ignition is first
placed in the ON/RUN or ACC/ON/RUN
position and if the driver’s seat belt is unbuckled,
a chime will sound and the light will turn on. When
driving, if the driver or front passenger seat belt
remains unbuckled, the Seat Belt Reminder Light
will flash or remain on continuously and a chime
will sound Ú page 275.
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96GETTING TO KNOW YOUR INSTRUMENT PANEL
Vehicle Security Warning Light —
If Equipped
This light will flash at a fast rate for
approximately 15 seconds when the
vehicle security system is arming, and
then will flash slowly until the vehicle is
disarmed.
Engine Coolant Temperature Warning
Light
This warning light warns of an
overheated engine condition. If the
engine coolant temperature is too high,
this indicator will illuminate and a single
chime will sound. If the temperature reaches the
upper limit, a continuous chime will sound for four
minutes or until the engine is able to cool,
whichever comes first.
If the light turns on while driving, safely pull over
and stop the vehicle. If the Air Conditioning (A/C)
system is on, turn it off. Also, shift the transmission
into NEUTRAL and idle the vehicle. If the
temperature reading does not return to normal,
turn the engine off immediately and call for service
Ú page 322.
Battery Charge Warning Light
This warning light will illuminate when the
battery is not charging properly. If it stays
on while the engine is running, there may
be a malfunction with the charging
system. Contact an authorized dealer as soon as
possible.
This indicates a possible problem with the
electrical system or a related component.
Oil Pressure Warning Light
This warning light will illuminate to
indicate low engine oil pressure. If the
light turns on while driving, stop the
vehicle, shut off the engine as soon as
possible, and contact an authorized dealer. A
chime will sound when this light turns on.
Do not operate the vehicle until the cause is
corrected. This light does not indicate how much oil
is in the engine. The engine oil level must be
checked under the hood.
Oil Temperature Warning Light
This warning light will illuminate to
indicate the engine oil temperature is
high. If the light turns on while driving,
stop the vehicle and shut off the engine
as soon as possible. Wait for oil temperature to
return to normal levels.
Electronic Throttle Control (ETC) Warning
Light
This warning light will illuminate to
indicate a problem with the ETC system.
If a problem is detected while the vehicle
is running, the light will either stay on or
flash depending on the nature of the problem.
Cycle the ignition when the vehicle is safely and
completely stopped and the transmission is placed
in the PARK position. The light should turn off. If
the light remains on with the vehicle running, your
vehicle will usually be drivable; however, see an
authorized dealer for service as soon as possible.
NOTE:This light may turn on if the accelerator and brake
pedals are pressed at the same time.
If the light continues to flash when the vehicle is
running, immediate service is required and you
may experience reduced performance, an
elevated/rough idle, or engine stall and your
vehicle may require towing. The light will come on
when the ignition is placed in the ON/RUN or ACC/
ON/RUN position and remain on briefly as a bulb
check. If the light does not come on during starting,
have the system checked by an authorized dealer.
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GETTING TO KNOW YOUR INSTRUMENT PANEL103
BLUE INDICATOR LIGHTS
High Beam Indicator Light
This indicator light will illuminate to
indicate that the high beam headlights
are on. With the low beams activated,
push the multifunction lever forward
(toward the front of the vehicle) to turn on the high
beams. Pull the multifunction lever rearward
(toward the rear of the vehicle) to turn off the high
beams. If the high beams are off, pull the lever
toward you for a temporary high beam on, "flash to
pass" scenario.
ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated
Onboard Diagnostic system called OBD II. This
system monitors the performance of the
emissions, engine, and transmission control
systems. When these systems are operating
properly, your vehicle will provide excellent
performance and fuel economy, as well as engine
emissions well within current government
regulations.
If any of these systems require service, the OBD II
system will turn on the Malfunction Indicator Light
(MIL). It will also store diagnostic codes and other
information to assist your service technician in making repairs. Although your vehicle will usually
be drivable and not need towing, see an authorized
dealer for service as soon as possible.ONBOARD DIAGNOSTIC SYSTEM
(OBD II) CYBERSECURITY
Your vehicle is required to have an OBD II and a
connection port to allow access to information
related to the performance of your emissions
controls. Authorized service technicians may need
to access this information to assist with the
diagnosis and service of your vehicle and
emissions system Ú
page 190.
CAUTION!
Prolonged driving with the MIL on could cause
further damage to the emission control
system. It could also affect fuel economy and
driveability. The vehicle must be serviced
before any emissions tests can be performed.
If the MIL is flashing while the vehicle is
running, severe catalytic converter damage
and power loss will soon occur. Immediate
service is required.
WARNING!
ONLY an authorized service technician should
connect equipment to the OBD II connection
port in order to read the VIN, diagnose, or
service your vehicle.
If unauthorized equipment is connected to the
OBD II connection port, such as a
driver-behavior tracking device, it may:
Be possible that vehicle systems,
including safety related systems, could be
impaired or a loss of vehicle control could
occur that may result in an accident
involving serious injury or death.
Access, or allow others to access, infor -
mation stored in your vehicle systems,
including personal information.
3
22_DPF_OM_EN_USC_t.book Page 103
STARTING AND OPERATING115
Engine Warm-Up
Avoid full throttle operation when the engine is
cold. When starting a cold engine, bring the engine
up to operating speed slowly to allow the oil
pressure to stabilize as the engine warms up.
NOTE:High-speed, no-load running of a cold engine can
result in excessive white smoke and poor engine
performance. No-load engine speeds should be
kept under 1,000 RPM during the warm-up period,
especially in cold ambient temperature conditions.
Your vehicle is equipped with an engine warm-up
protection feature that may limit engine
performance after cold starting at low ambient
temperatures. The length of time engine speed is
limited is dependent upon engine coolant
temperature. Engine speed may be briefly limited
to 1,000 RPM after starting with coolant
temperature below freezing conditions, and may
be limited to 1,000 RPM for up to approximately
two minutes under more severe cold conditions.
NOTE:If ambient temperatures are low and the coolant
temperature is below 180°F (82°C), the engine
idle speed will slowly increase to 1,000 RPM after
two minutes of idle, if the following conditions are
met:
Foot is off brake pedal and throttle pedal.
Automatic transmission is in PARK.
Vehicle speed is 0 mph (0 km/h).
Applying the throttle will cancel fast idle.
Operating the exhaust brake at idle will greatly
improve warm-up rate and will help keep the
engine close to operating temperature during
extended idle.
ENGINE IDLING
Avoid prolonged idling. Long periods of idling may
be harmful to your engine because combustion
chamber temperatures can drop so low that the
fuel may not burn completely. Incomplete
combustion allows carbon and varnish to form on
piston rings, engine valves, and injector nozzles.
Also, the unburned fuel can enter the crankcase,
diluting the oil and causing rapid wear to the
engine.
If the engine is allowed to idle or the truck is driven
on low engine speed drive cycles for more than two
hours, the system will automatically enter an
emissions operating mode that will increase the
engine idle speed to 900 RPM (1,050 RPM for
Chassis Cab). While in this mode, which is
designed to help maintain the Diesel Particulate
Filter, the engine idle speed will return to normal
when the brake pedal is applied. A small change in
engine tone or a slight change in engine
performance while accelerating may also be
noticeable at speeds below 20 mph (32 km/h). This operating mode may last for up to an hour of
idle time, or around 20 minutes of driving time.
Your truck may have been ordered with an optional
voltage monitoring idle up feature. If a load is
placed on the electrical system while the truck is in
PARK, this feature will attempt to maintain normal
system voltage by automatically increasing engine
idle speed. You may notice several consecutive
increases in idle speed, up to a maximum of
1,450 RPM, as the system will attempt to utilize
the smallest increase in idle speed necessary to
maintain normal system voltage. The idle speed
will return to normal when either the electrical load
is removed, or when the brake pedal is applied.
NOTE:For instrument cluster display messages related to
the vehicle's exhaust system Ú
page 81.
Idle-Up Feature
The driver-controlled high idle speed feature will
help increase cylinder temperatures and provide
additional cab heat, however, excessive idling may
still cause the exhaust after-treatment system to
not properly regenerate. Extended periods of idle
time should be avoided.
The Idle-Up feature uses the Cruise Control buttons
to increase engine idle speed and quickly warm the
vehicle's interior.
4
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118STARTING AND OPERATING
Do Not Operate The Engine With Failed
Parts
All engine failures give some warning before the
parts fail. Be on the alert for changes in
performance, sounds, and visual evidence that the
engine requires service. Some important clues are:
Engine misfiring or vibrating severely.
Sudden loss of power.
Unusual engine noises.
Fuel, oil or coolant leaks.
Sudden change, outside the normal operating
range, in the engine operating temperature.
Excessive smoke.
Oil pressure drop.
DIESEL PARTICULATE FILTER (DPF)
M
ANUAL REGENERATION — IF EQUIPPED
On equipped Chassis Cabs, a manual regeneration
can be enable through the instrument cluster. The
manual regeneration will allow the DPF to
complete a regeneration, lowering the soot level
without having to drive the vehicle. The vehicle
must be in PARK to access this feature, and the
fuel level must be over 12.5% full. A message
displaying the time left on the regeneration will
appear on the instrument cluster, and the
instrument cluster will display the soot level
Ú page 81.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and
permits quicker starts in cold weather. Connect the
cord to a standard 110-115 Volt AC electrical
outlet with a grounded, three-wire extension cord.
The engine block heater cord is routed behind the
front bumper and accessible through the right hole
of the air dam.
The engine block heater must be plugged in at
least one hour to have an adequate warming effect
on the engine.
It includes a removable cap that is secured by a
tethered strap. It also has a c-clip that is used for
storage when not in use for the Winter months.
During Winter months, remove the heater cord
wiring assembly from itself on the c-clip.
NOTE:The block heater will require 110 Volt AC and
6.5 Amps to activate the heater element.
Block Heater Usage
For ambient temperatures below 0°F (-18°C),
engine block heater usage is recommended.
For ambient temperatures below –20°F (-29°C),
engine block heater usage is required.
ENGINE BREAK-IN RECOMMENDATIONS —
GASOLINE ENGINE
A long break-in period is not required for the engine
and drivetrain (transmission and axle) in your
vehicle.
Drive moderately during the first 300 miles
(500 km). After the initial 60 miles (100 km),
speeds up to 50 or 55 mph (80 or 90 km/h) are
desirable.
While cruising, brief full-throttle acceleration within
the limits of local traffic laws contributes to a good
break-in. Wide-open throttle acceleration in low
gear can be detrimental and should be avoided.
The engine oil installed in the engine at the factory
is a high-quality energy conserving type lubricant.
Oil changes should be consistent with anticipated
climate conditions under which vehicle operations
will occur. For the recommended viscosity and
quality grades Ú page 404.
NOTE:A new engine may consume some oil during its first
few thousand miles (kilometers) of operation. This
should be considered a normal part of the break-in
CAUTION!
Never use Non-Detergent Oil or Straight Mineral
Oil in the engine or damage may result.
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STARTING AND OPERATING121
(Continued)
(Continued)
NOTE:For optimum braking power it is recommended to
use the exhaust brake while in TOW/HAUL mode.
The exhaust brake feature can also be used to
reduce the engine warm-up time. To use the exhaust
brake as a warm-up device, the vehicle must be
stopped or moving less than 5 mph (8 km/h), the
Exhaust Brake Indicator must be on, and the coolant
temperature must be below 180°F (82°C) and
ambient temperature below 60°F (16°C).
Automatic “Smart” Exhaust Brake
Automatic “Smart” Exhaust Brake technology
delivers smoother, less aggressive exhaust
braking characteristics during downhill descents.
Although it can apply full exhaust braking force if
needed, Automatic “Smart” Exhaust Brake may
not apply obvious braking if the vehicle speed is
not increasing. Automatic “Smart” Exhaust Brake
is intended to maintain vehicle speed, while Full
Exhaust Brake is intended to reduce vehicle speed.
Automatic “Smart” Exhaust Brake can be enabled
by pushing the exhaust brake button (on the center
stack) again anytime after the normal Full Exhaust
Brake has been turned on. The “Exhaust Brake Indicator” in the instrument cluster display will
change from Yellow to Green when Automatic
“Smart” Exhaust Brake is enabled. Pushing the
exhaust brake button again will toggle the exhaust
brake mode to off.AUTOMATIC TRANSMISSION
You must press and hold the brake pedal while
shifting out of PARK.
CAUTION!
Use of aftermarket exhaust brakes is not recom
-
mended and could lead to engine damage.
WARNING!
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
The transmission may not engage PARK if the
vehicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and
verify that the transmission gear position indi -
cator solidly indicates PARK (P) without
blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly
indicated, before exiting the vehicle.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with all
vehicles, you should never exit a vehicle while
the engine is running. Before exiting a vehicle,
always come to a complete stop, then apply
the parking brake, shift the transmission into
PARK, turn the engine OFF, and remove the
key fob. When the ignition is in the LOCK/OFF
(key removal) position, (or, with Keyless Enter
‘n Go™, when the ignition is in the OFF posi -
tion) the transmission is locked in PARK,
securing the vehicle against unwanted move -
ment.
When leaving the vehicle, always make sure
the ignition is in the OFF position, remove the
key fob from the vehicle, and lock the vehicle.
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when exiting the vehicle to
guard against vehicle movement and possible
injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the gear selector out of PARK with the
brake pedal released. Make sure the trans -
mission is in PARK before exiting the vehicle.
WARNING!
4
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