SERVICING AND MAINTENANCE393
variations in driving habits, service
practices, and differences in road
characteristics and climate.
TRACTION GRADES
The Traction grades, from highest to
lowest, are AA, A, B, and C. These grades
represent the tire's ability to stop on wet
pavement, as measured under
controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have poor
traction performance.
TEMPERATURE GRADES
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat and
its ability to dissipate heat, when tested under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance, which all
passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel, than the
minimum required by law.
STORING THE VEHICLE
If you are storing your vehicle for more than three
weeks, we recommend that you take the following steps to minimize the drain on your vehicle's
battery:
Disconnect the negative cable from battery.
Any time you store your vehicle or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for about
five minutes in the fresh air and high blower
setting. This will ensure adequate system lubri-
cation to minimize the possibility of compressor
damage when the system is started again.
BODYWORK
PROTECTION FROM ATMOSPHERIC
A
GENTS
Vehicle body care requirements vary according to
geographic locations and usage. Chemicals that
make roads passable in snow and ice and those
that are sprayed on trees and road surfaces during
other seasons are highly corrosive to the metal in
your vehicle. Outside parking, which exposes your
vehicle to airborne contaminants, road surfaces on
which the vehicle is operated, extreme hot or cold
weather and other extreme conditions will have an
adverse effect on paint, metal trim, and underbody
protection.
The following maintenance recommendations will
enable you to obtain maximum benefit from the
corrosion resistance built into your vehicle.WARNING!
The traction grade assigned to this tire is based
on straight-ahead braking traction tests, and
does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.WARNING!
The temperature grade for this tire is
established for a tire that is properly inflated and
not overloaded. Excessive speed, underinflation,
or excessive loading, either separately or in
combination, can cause heat buildup and
possible tire failure.
8
22_DPF_OM_EN_USC_t.book Page 393
TECHNICAL SPECIFICATIONS399
final torque in increments. Progress around the
bolt circle, tightening the wheel nut opposite to the
wheel nut just previously tightened until final
torque is achieved.
FUEL REQUIREMENTS— GASOLINE ENGINE
While operating on gasoline with the required
octane number, hearing a light knocking sound
from the engine is not a cause for concern.
However, if the engine is heard making a heavy
knocking sound, see a dealer immediately. Use of
gasoline with a lower than recommended octane
number can cause engine failure and may void or
not be covered by the New Vehicle Limited
Warranty.
Poor quality gasoline can cause problems such as
hard starting, stalling, and hesitations. If you
experience these symptoms, try another brand of
gasoline before considering service for the vehicle.
6.4L ENGINE
Do not use E-85 flex fuel or ethanol blends greater
than 15% in this engine. This engine is designed to meet all
emissions regulations and provide
satisfactory fuel economy and
performance when using high quality
unleaded gasoline having a posted octane number
of 87 as specified by the (R+M)/2 method.
REFORMULATED GASOLINE
Many areas of the country require the use of
cleaner-burning gasoline referred to as
“reformulated gasoline”. Reformulated gasoline
contains oxygenates and are specifically blended
to reduce vehicle emissions and improve air
quality.
The use of reformulated gasoline is recommended.
Properly blended reformulated gasoline will
provide improved performance and durability of
engine and fuel system components.
MATERIALS ADDED TO FUEL
Besides using unleaded gasoline with the proper
octane rating, gasolines that contain detergents,
corrosion and stability additives are
recommended. Using gasolines that have these
additives will help improve fuel economy, reduce
emissions, and maintain vehicle performance. Designated TOP TIER Detergent Gasoline
contains a higher level of detergents to
further aide in minimizing engine and
fuel system deposits. When available,
the usage of TOP TIER Detergent Gasoline is
recommended. Visit www.toptiergas.com for a list
of TOP TIER Detergent Gasoline Retailers.
Indiscriminate use of fuel system cleaning agents
should be avoided. Many of these materials
intended for gum and varnish removal may contain
active solvents or similar ingredients. These can
harm fuel system gasket and diaphragm materials.
GASOLINE/OXYGENATE BLENDS
Some fuel suppliers blend unleaded gasoline with
oxygenates such as ethanol.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the lug nuts/bolts fully until
the vehicle has been lowered. Failure to follow
this warning may result in personal injury.
CAUTION!
DO NOT use E-85, gasoline containing methanol,
or gasoline containing more than 15% ethanol
(E-15). Use of these blends may result in starting
and drivability problems, damage critical fuel
system components, cause emissions to exceed
the applicable standard, and/or cause the
Malfunction Indicator Light to illuminate. Please
observe pump labels as they should clearly
communicate if a fuel contains greater than
15% ethanol (E-15).
9
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400TECHNICAL SPECIFICATIONS
(Continued)
Problems that result from using gasoline
containing more than 15% ethanol (E-15) or
gasoline containing methanol are not the
responsibility of the manufacturer and may void or
not be covered under New Vehicle Limited
Warranty.
DO NOT USE E-85 IN NON-FLEX FUEL
V
EHICLES
Non-Flex Fuel Vehicles (FFV) are compatible with
gasoline containing up to 15% ethanol (E-15). Use
of gasoline with higher ethanol content may void
the New Vehicle Limited Warranty.
If a Non-FFV vehicle is inadvertently fueled with
E-85 fuel, the engine will have some or all of these
symptoms:
Operate in a lean mode.
OBD II Malfunction Indicator Light on.
Poor engine performance.
Poor cold start and cold drivability.
Increased risk for fuel system component corro -
sion.
CNG AND LP FUEL SYSTEM
M
ODIFICATIONS
Modifications that allow the engine to run on
Compressed Natural Gas (CNG) or Liquid Propane
(LP) may result in damage to the engine, emissions, and fuel system components. Problems
that result from running CNG or LP are not the
responsibility of the manufacturer and may void or
not be covered under the New Vehicle Limited
Warranty.
METHYLCYCLOPENTADIENYL
M
ANGANESE TRICARBONYL (MMT) IN
G
ASOLINE
MMT is a manganese-containing metallic additive
that is blended into some gasoline to increase
octane. Gasoline blended with MMT provides no
performance advantage beyond gasoline of the
same octane number without MMT. Gasoline
blended with MMT reduces spark plug life and
reduces emissions system performance in some
vehicles. The manufacturer recommends that
gasoline without MMT be used in your vehicle. The
MMT content of gasoline may not be indicated on
the gasoline pump; therefore, you should ask your
gasoline retailer whether the gasoline contains
MMT. MMT is prohibited in Federal and California
reformulated gasoline.
FUEL SYSTEM CAUTIONSNOTE:Intentional tampering with the emissions control
system can result in civil penalties being assessed
against you.
CAUTION!
Follow these guidelines to maintain your
vehicle’s performance:
The use of leaded gasoline is prohibited by
Federal law. Using leaded gasoline can impair
engine performance and damage the emis -
sions control system.
An out-of-tune engine or certain fuel or ignition
malfunctions can cause the catalytic
converter to overheat. If you notice a pungent
burning odor or some light smoke, your engine
may be out of tune or malfunctioning and may
require immediate service. Contact an autho -
rized dealer for service assistance.
The use of fuel additives, which are now being
sold as octane enhancers, is not recom -
mended. Most of these products contain high
concentrations of methanol. Fuel system
damage or vehicle performance problems
resulting from the use of such fuels or addi -
tives is not the responsibility of the manufac-
turer and may void or not be covered under
the New Vehicle Limited Warranty.
CAUTION!
22_DPF_OM_EN_USC_t.book Page 400
TECHNICAL SPECIFICATIONS401
FUEL REQUIREMENTS – DIESEL ENGINE
Use good quality diesel fuel from a reputable
supplier in your vehicle. Federal law requires that
you must fuel this vehicle with Ultra Low Sulfur
Highway Diesel fuel (15 ppm Sulfur maximum) and
prohibits the use of Low Sulfur Highway Diesel fuel
(500 ppm Sulfur maximum) to avoid damage to the
emissions control system.
For most year-round service, Number 2 diesel fuel
meeting ASTM (formerly known as the American
Society for Testing and Materials) specification
D-975 Grade S15 will provide good performance. If
the vehicle is exposed to extreme cold (below 20°F
or -7°C), or is required to operate at
colder-than-normal conditions for prolonged
periods, use climatized Number 2 diesel fuel or
dilute the Number 2 diesel fuel with 50% Number
1 diesel fuel. This will provide better protection
from fuel gelling or wax-plugging of the fuel filters. Diesel fuel is seldom completely free of water. To
prevent fuel system trouble, drain the
accumulated water from the fuel/water separator
using the fuel/water separator drain provided on
both fuel filters. If you buy good quality fuel and
follow the cold weather advice above, fuel
conditioners should not be required in your vehicle.
If available in your area, a high cetane “premium”
diesel fuel may offer improved cold-starting and
warm-up performance.
FUEL SPECIFICATIONS
The Cummins® Turbo Diesel engine has been
developed to take advantage of the high energy
content and generally lower cost Number 2 Ultra
Low Sulfur diesel fuel or Number 2 Ultra Low Sulfur
climatized diesel fuels. Experience has shown that
it also operates on Number 1 Ultra Low Sulfur
diesel fuels or other fuels within specification.
NOTE:
If you accidentally fill the fuel tank with gasoline
on your diesel vehicle, Do not start the vehicle.
If you restart your vehicle you risk damaging the
engine and fuel system. Please call an autho-
rized dealer for service.
A maximum blend of 20% biodiesel meeting
ASTM specification D-7467 may be used with
your Cummins® diesel engine. (Models config
-
ured with B20 Capability.)
In addition, commercially available fuel addi -
tives are not necessary for the proper operation
of your Cummins® diesel engine. However, if
seasonably adjusted fuel is not available and
you are operating below 20°F (-6°C), Mopar®
Premium Diesel Fuel Treatment (or equivalent)
may be beneficial to avoid fuel gelling.
Number 1 Ultra Low Sulfur diesel fuel should
only be used where extended arctic conditions
(0°F or -18°C) exist.
BIODIESEL FUEL REQUIREMENTS
Chassis Cab Models Ordered With
B20 Option
Your vehicle has been validated and approved for
the use of biodiesel in blends up to 20% (B20)
provided that you comply with the requirements
outlined below. It is important that you understand
and comply with these requirements. Failure to
WARNING!
Do not use alcohol or gasoline as a fuel blending
agent. They can be unstable under certain
conditions and hazardous or explosive when
mixed with diesel fuel.
CAUTION!
If the Water in Fuel Indicator Light remains on,
DO NOT START engine before you drain the water
from the fuel filter(s) to avoid engine damage
Ú page 347.
9
22_DPF_OM_EN_USC_t.book Page 401
402TECHNICAL SPECIFICATIONS
comply with Oil Change requirements for vehicles
operating on biodiesel blends up to B20 will result
in premature engine wear. Such wear is not
covered by the New Vehicle Limited Warranty.
Biodiesel is a fuel produced from renewable
resources typically derived from animal fat,
rapeseed oil (Rapeseed Methyl Ester (RME) base),
or soybean oil (Soy Methyl Ester (SME or SOME)
base). Biodiesel fuel has inherent limitations which
require that you understand and adhere to the
following requirements if you use blends of
biodiesel greater then 5% but not greater than
20% (B6-B20). There are no unique restrictions for
the use of B5. Use of blends greater than 20% is
not approved. Use of blends greater than 20% can
result in engine damage. Such damage is not
covered by the New Vehicle Limited Warranty.
Fuel Quality — Must Comply With ASTM
Standards
The quality of biodiesel fuel may vary widely. Only
fuel produced by a BQ9000 supplier to the
following specifications may be blended to meet
biodiesel blend (B6–B20) fuel meeting ASTM
specification D-7467:
Petrodiesel fuel meeting ASTM specification
D-975 and biodiesel fuel (B100) meeting ASTM
specification D-6751.
Fuel Oxidation Stability — Must Use Fuel
Within Six Months Of Manufacture
Biodiesel fuel has poor oxidation stability which
can result in long term storage problems. Fuel
produced to approved ASTM standards, if stored
properly, provides for protection against fuel
oxidation for up to six months.
Fuel Water Separation — Must Use
Mopar®/Cummins® Approved Fuel Filter
Elements
You must use Mopar®/Cummins® approved fuel
filter elements in both your engine mounted filter
and frame mounted filter.
Biodiesel fuel has a natural affinity to water and
water accelerates microbial growth. Your Mopar®/
Cummins® filtration system is designed to provide
adequate fuel water separation capabilities.
Biodiesel Fuel Properties — Low Ambient
Temperatures
Biodiesel fuel may gel or solidify at low ambient
temperatures, which may pose problems for both
storage and operation. Precautions can be
necessary at low ambient temperatures, such as
storing the fuel in a heated building or a heated
storage tank, or using cold temperature additives.
Fuel In Oil Dilution — Must Adhere To
Required Oil Change Interval
Fuel dilution of lubricating oil has been observed
with the use of biodiesel fuel. Fuel in oil must not
exceed 5%. To ensure this limit is met your oil
change interval must be maintained to the
following schedule:
Ram 3500/4500/5500 Chassis Cab —
12,500 Miles (20,000 km)*
(*unless otherwise notified with a oil service
message)
CAUTION!
Under no circumstances should oil change
intervals exceed 12,500 miles (20,000 km) if
operation occurs with greater than 5%
biodiesel blends. Oil change intervals should
not exceed six months in either case. Failure to
comply with these Oil Change requirements for
vehicles operating on biodiesel blends up to
B20 may result in premature engine wear.
Such wear is not covered by the New Vehicle
Limited Warranty.
B20 Biodiesel capable: The engine may suffer
severe damage if operated with concentra -
tions of Biodiesel higher than 20%.
22_DPF_OM_EN_USC_t.book Page 402
406TECHNICAL SPECIFICATIONS
(Continued)
Fuel Selection
Use good quality diesel fuel from a reputable supplier in your vehicle. Federal
law requires that you must fuel this vehicle with Ultra Low Sulfur Highway
Diesel fuel (15 ppm Sulfur maximum) and prohibits the use of Low Sulfur
Highway Diesel fuel (500 ppm Sulfur maximum) to avoid damage to the
emissions control system.
For most year-round service, Number 2 diesel fuel meeting ASTM specification
D-975 Grade S15 will provide good performance.
If climatized or diesel Number 1 ULSD fuel is not available, and you are
operating below (20°F/-6°C), in sustained arctic conditions, Mopar® Premium
Diesel Fuel Treatment (or equivalent) is recommended to avoid gelling.
This vehicle is fully compatible with biodiesel blends up to 5% biodiesel
meeting ASTM specification D-975.
Pickup models, and Chassis Cab models
configured with optional B20 capability, are additionally compatible with 20%
biodiesel meeting ASTM specification D-7467.
Diesel Exhaust Fluid Mopar® Diesel Exhaust Fluid (API Certified) (DEF) or equivalent that has been
API Certified to the ISO 22241 standard. Use of fluids not API Certified to ISO
22241 may result in system damage. You can receive assistance in locating
DEF in the United States by calling 866-RAM-INFO (866-726-4636). In Canada
call 1–800–465–2001 (English) or 1–800–387–9983 (French).
Component
Fluid, Lubricant, or Genuine Part
CAUTION!
Mixing of engine coolant (antifreeze) other than specified Organic Additive Technology (OAT) engine coolant (antifreeze), may result in engine damage and
may decrease corrosion protection. Organic Additive Technology (OAT) engine coolant is different and should not be mixed with Hybrid Organic Additive Tech -
nology (HOAT) engine coolant (antifreeze) or any “globally compatible” coolant (antifreeze). If a non-OAT engine coolant (antifreeze) is introduced into the
cooling system in an emergency, the cooling system will need to be drained, flushed, and refilled with fresh OAT coolant (conforming to MS.90032), by an
authorized dealer as soon as possible.
22_DPF_OM_EN_USC_t.book Page 406
409
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that you
get prompt and high quality service. FCA US LLC’s
authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason
you are still not satisfied, talk to the general
manager or owner of the authorized dealer. They
want to know if you need assistance. If an
authorized dealer is unable to resolve the concern,
you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address
Owner's telephone number (home, mobile, and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English /
(800) 387-9983 French
10
22_DPF_OM_EN_USC_t.book Page 409
410CUSTOMER ASSISTANCE
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special TDD (Telecommu -
nication Devices for the Deaf) equipment at its
customer center. Any hearing or speech impaired
customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479. Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New Vehicle
Limited Warranty expires. The Mopar® Vehicle
Protection plans are the ONLY vehicle extended
protection plans authorized, endorsed and backed
by FCA US LLC to provide additional protection
beyond your vehicle’s warranty. If you purchased a
Mopar® Vehicle Protection plan, you will receive
Plan Provisions and an Owner Identification Card in
the mail within three weeks of the vehicle delivery
date. If you have any questions about the service
contract, call FCA US LLC’s Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with the
ownership experience.
WARRANTY INFORMATION
See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable to
this vehicle and market. Refer to www.mopar.com/
om for further information.
See the Warranty Information for the terms and
provisions of FCA Canada Inc. warranties
applicable to this vehicle and market. Refer to
www.owners.mopar.ca/en for further information.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer
and birth defects, or other reproductive harm. In
addition, certain fluids contained in vehicles and
certain products of component wear contain, or
emit, chemicals known to the State of California
to cause cancer and birth defects, or other
reproductive harm.
22_DPF_OM_EN_USC_t.book Page 410