2022 RAM CHASSIS CAB tow

312IN CASE OF EMERGENCY
ASSIST AND SOS SYSTEM — IF EQUIPPED
NOTE:Depending on the vehicles trim level, the overhead
console may vary.

Assist And SOS Buttons Assist And SOS Buttons

If equipped, the overhead console contains an
ASSIST and a SOS button.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber Ú page 412.
The SOS and ASSIST buttons will only function if
you are connected to an operable LTE (voice/
data) or 4G (data) network, which comes as a
built in function. Other Uconnect services will
only be operable if your SiriusXM Guardian™
service is active and you are connected to an
operable LTE (voice/data) or 4G (data) network.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
1 — ASSIST Button
2 — SOS Button
1 — ASSIST Button
2 — SOS Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.

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316IN CASE OF EMERGENCY
(Continued)
PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas.

2. Place the gear selector into PARK. On four-wheel drive vehicles, shift the transfer
case to the 4WD Low position.
3. Turn on the Hazard Warning Flashers.
4. Apply the parking brake.
5. Turn the ignition OFF.
6. Block both the front and rear of the wheel diagonally opposite the jacking position. For
example, if the driver’s front wheel is being
changed, block the passenger’s rear wheel.
Wheel Blocked

NOTE:Passengers should not remain in the vehicle when
the vehicle is being jacked.
JACKING INSTRUCTIONS 4500 AND
5500 S
ERIES
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.
WARNING!
Carefully follow these tire changing warnings to
help prevent personal injury or damage to your
vehicle:
Always park on a firm, level surface as far from
the edge of the roadway as possible before
raising the vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and set the
transmission in PARK.
Block the wheel diagonally opposite the wheel
to be raised.
Never start or run the engine with the vehicle
on a jack.
Do not let anyone sit in the vehicle when it is
on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised vehicle,
take it to a service center where it can be
raised on a lift.
Only use the jack in the positions indicated
and for lifting this vehicle during a tire change.
If working on or near a roadway, be extremely
careful of motor traffic.
To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with
the valve stem facing the ground.
WARNING!

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IN CASE OF EMERGENCY317

Jack Warning Label

1. If equipped, remove the spare wheel and tools from storage.

2. Using the lug wrench, loosen, but do not remove, the lug nuts by turning them counter -
clockwise one turn while the wheel is still on
the ground.
3. When changing the front wheel, place the jack under the axle as close to the tire as possible.
Front Jacking Locations

When changing a rear wheel, securely place
the jack under the sway bar bracket (unless
both tires are flat on one side, then place jack
under shock bracket) facing forward in vehicle.

Rear Jacking Location
Before raising the wheel off the ground, make
sure that the jack will not damage surrounding
truck parts and adjust the jack position as re
-
quired.
4. Raise the vehicle until the wheel just clears the surface.
5. Remove the lug nuts and pull the wheel off. For Single Rear-Wheel (SRW) models, Install the
spare wheel and lug nuts with the cone shaped
end of the nuts toward the wheel. For Dual
Rear-Wheel (DRW) models, the lug nuts are a
two-piece assembly with a flat face. Lightly
tighten the nuts. To avoid risk of forcing the
vehicle off the jack, do not fully tighten the
nuts until the vehicle has been lowered.
6. Using the lug wrench, finish tightening the nuts using a crisscross pattern Ú page 397. If in
doubt about the correct tightness, have them
checked with a torque wrench by an
authorized dealer or at a service station.
CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the
Jacking Instructions for this vehicle.
WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off the
jack and hurt someone near it. Raise the vehicle
only enough to remove the tire.
7

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318IN CASE OF EMERGENCY
7. Install wheel center cap (if equipped) and remove wheel blocks. Do not install chrome or
aluminum wheel center caps on the spare
wheel. This may result in cap damage.
8. Lower the jack to its fully closed position. Stow the replaced tire and tools as previously
described.
9. Adjust the tire pressure when possible.
10. After 25 miles (40 km), check the lug nut torque Ú page 397 with a torque wrench to
ensure that all lug nuts are properly seated
against the wheel.
Dual Rear Wheels
Slots in the wheels will assist in properly orienting
the inner and outer wheels. Align these slots when
assembling the wheels for best access to the tire
valve on the inner wheel. The tires of both dual
wheels must be completely off the ground when
tightening to ensure wheel centering and
maximum wheel clamping. Dual wheel models require a special heavy-duty lug
nut tightening adapter (included with the vehicle)
to correctly tighten the lug nuts. Also, when it is
necessary to remove and install dual rear wheels,
use a proper vehicle lifting device.
NOTE:When installing a spare tire (if equipped) as part of
a dual rear wheel end combination, the tire
diameter of the two individual tires must be
compared. If there is a significant difference, the
larger tire should be installed in a front location.
The correct direction of rotation for dual tire instal
-
lations must also be observed.
It is recommended that wheel stud nuts be kept
torqued to specifications at all times. Torque wheel
stud nuts to specifications at each lubrication
interval Ú page 397.
Wheel Nuts
All wheel nuts should be tightened occasionally to
eliminate the possibility of wheel studs being
sheared or the bolt holes in the wheels becoming
elongated. This is especially important during the
first few hundred miles/kilometers of operation to
allow the wheel nuts to become properly set. All
wheel nuts should first be firmly seated against the
wheel. The wheel nuts should then be tightened to
recommended torque. Tighten the wheel nuts to
final torque in increments. Progress around the
bolt circle, tightening the wheel nut opposite to the wheel nut just previously tightened until final
torque is achieved Ú
page 397.
TO STOW THE FLAT OR SPARE —
I
F EQUIPPED
Refer to Upfitters Body Builder’s Guide for
information on stowing your spare tire (if
equipped).
HUB CAPS/WHEEL COVERS —
I
F EQUIPPED
The hub caps must be removed before raising the
vehicle off the ground.
For 3500 Single Rear-Wheel (SRW) models, use
the flat end of the lug wrench to hook and pull off
the hub cap. Find the opening in the hub cap,
insert the lug wrench, and pull off the cap. If you
need to pry against the wheel, protect the wheel
surface.
WARNING!
A loose tire or jack thrown forward in a collision
or hard stop, could endanger the occupants of
the vehicle. Always stow the jack parts and the
spare tire in the places provided.
CAUTION!
Use extreme caution when removing the front
and rear wheel covers. Damage can occur to the
center cap and/or the wheel if screwdriver type
tools are used. A pulling motion, not a pry off
motion, is recommended to remove the caps.

22_DPF_OM_EN_USC_t.book Page 318

IN CASE OF EMERGENCY323

Gear Selector Override Access Port Engaging The Access Port

6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
MANUAL PARK RELEASE
8–SPEED TRANSMISSION
In order to move the vehicle in cases where the
transmission will not shift out of PARK (P) (such as
a depleted battery), a Manual Park Release is
available.
Follow the below steps to activate the Manual Park
Release:

1. Firmly apply the parking brake.

2. Using a small screwdriver or similar tool, remove the Manual Park Release access
cover, which is just above the parking brake
release handle, below and to the left of the
steering column.
Manual Park Release Cover

3. Press and maintain firm pressure on the brake pedal.
4. Using the screwdriver or similar tool, push the Manual Park Release lever locking tab (just
below the middle of the lever) upwards.

Manual Park Release Pull Strap

WARNING!
Always secure your vehicle by fully applying the
parking brake before activating the Manual Park
Release. In addition, you should be seated in the
driver’s seat with your foot firmly on the brake
pedal when activating the Manual Park Release.
Activating the Manual Park Release will allow
your vehicle to roll away if it is not secured by the
parking brake, or by proper connection to a tow
vehicle. Activating the Manual Park Release on
an unsecured vehicle could lead to serious
injury or death for those in or around the vehicle.
7

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324IN CASE OF EMERGENCY
5. While holding the locking tab in the disengaged position, pull the tether strap to
rotate the lever rearward, until it locks in place
pointing towards the driver's seat. Release the
locking tab and verify that the Manual Park
Release lever is locked in the released
position.
6. The vehicle is now out of PARK and can be towed. Release the parking brake only when
the vehicle is securely connected to a tow
vehicle.
To Reset The Manual Park Release:

1. Push the locking tab to the right, to unlock the lever.

2. Rotate the Manual Park Release lever forward to its original position, until the locking tab
snaps into place to secure the lever.
3. Pull gently on the tether strap to confirm that the lever is locked in its stowed position.
Manual Park Release Tether In Stowed Position

4. Re-install the access cover.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Then shift
back and forth between DRIVE (D) and REVERSE
(R), while gently pressing the accelerator. Use the
least amount of accelerator pedal pressure that
will maintain the rocking motion, without spinning
the wheels or racing the engine.
NOTE:
For trucks equipped with an 8–speed transmis -
sion, shifts between DRIVE and REVERSE can
only be achieved at wheel speeds of 5 mph
(8 km/h) or less. Whenever the transmission
remains in NEUTRAL (N) for more than two
seconds, you must press the brake pedal to
engage DRIVE or REVERSE.
Push the ESC OFF button, to place the Electronic
Stability Control (ESC) system in “Partial Off”
mode, before rocking the vehicle Ú page 260.
Once the vehicle has been freed, push the ESC
OFF button again to restore ESC On mode.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle and
tires. A tire could explode and injure someone.
Do not spin your vehicle's wheels faster than
30 mph (48 km/h) or for longer than 30 sec -
onds continuously without stopping when you
are stuck and do not let anyone near a spinning
wheel, no matter what the speed.

22_DPF_OM_EN_USC_t.book Page 324

IN CASE OF EMERGENCY325
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service. If the transmission and drivetrain are operable, disabled
vehicles may also be towed as described Ú page 185.
CAUTION!
Racing the engine or spinning the wheels may lead to transmission overheating and failure. Allow the engine to idle with the transmission in NEUTRAL for
at least one minute after every five rocking-motion cycles. This will minimize overheating and reduce the risk of transmission failure during prolonged efforts
to free a stuck vehicle.
When “rocking” a stuck vehicle by shifting between DRIVE and REVERSE, do not spin the wheels faster than 15 mph (24 km/h), or drivetrain damage may
result.
Revving the engine or spinning the wheels too fast may lead to transmission overheating and failure. It can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmission shifting occurring).
Towing ConditionWheels OFF The
Ground 2WD Models
4WD Models
Flat Tow NONEIf transmission is operable:

Transmission in NEUTRAL
30 mph (48 km/h) max speed
15 miles (24 km) max distance (6–speed transmission)
30 miles (48 km) max distance (8–speed transmission) Detailed instructions
Úpage 185
Auto Transmission in PARK
Transfer Case in NEUTRAL
Tow in forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
7

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326IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumpers or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC mode.
If the key fob is unavailable or the vehicle's battery
is discharged, Ú page 323.
TWO-WHEEL DRIVE MODELS
FCA US LLC recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be towed (with the rear wheels on the ground) under the
following conditions:
The transmission must be in NEUTRAL
Ú
page 323.
The towing speed must not exceed 30 mph
(48 km/h).
The towing distance must not exceed 15 miles
(24 km) for 6–speed transmission, or 30 miles
(48 km) for 8–speed transmission.
If the transmission is not operable, or the vehicle
must be towed faster than 30 mph (48 km/h) or
farther than 15 miles (24 km) for 6–speed
transmission, or 30 miles (48 km) for 8–speed
transmission, tow with the rear wheels OFF the
ground. Acceptable methods are to tow the vehicle
on a flatbed, or with the front wheels raised and
the rear wheels on a towing dolly, or (when using a
suitable steering wheel stabilizer to hold the front
wheels in the straight position) with rear wheels
raised and the front wheels ON the ground.
FOUR-WHEEL DRIVE MODELS
FCA US LLC recommends towing with all wheels
OFF the ground. Acceptable methods are to tow
the vehicle on a flatbed or with one end of vehicle
raised and the opposite end on a towing dolly.
If flatbed equipment is not available, and the
transfer case is operable, the vehicle may be
towed (in the forward direction, with ALL wheels on
the ground), IF the transfer case is in NEUTRAL and
the transmission is in PARK Ú page 185.
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flatbed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe engine and/or
transmission damage. Damage from improper
towing is not covered under the New Vehicle
Limited Warranty.
CAUTION!
Front or rear wheel lifts must not be used (if
the remaining wheels are on the ground).
Internal damage to the transmission or
transfer case will occur if a front or rear wheel
lift is used when towing.
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.

22_DPF_OM_EN_USC_t.book Page 326