
372IN CASE OF EMERGENCY
ASSIST AND SOS SYSTEM — IF EQUIPPED
Assist And SOS Buttons
If equipped, the overhead console contains an
ASSIST and a SOS button.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber Ú page 480.
The ASSIST and SOS buttons will only function if
you are connected to an operable LTE (voice/
data) or 4G (data) network, which comes as a
built in function. Other Uconnect services will
only be operable if your SiriusXM Guardian™
service is active and connected to an operable
LTE (voice/data) or 4G (data) network.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues. SOS Call
1. Push the SOS Call button on the overhead
console.
NOTE:In case the SOS Call button is pushed in error,
there will be a ten second delay before the SOS
Call system initiates a call to a SOS operator. To
cancel the SOS Call connection, push the SOS call
button on the overhead console or press the
cancellation button on the Device Screen. Termi -
nation of the SOS Call will turn off the green LED
light on the overhead console.
2. The LED lights located within the ASSIST and SOS buttons on the overhead console will turn
green once a connection to a SOS operator has
been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a SOS
Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional help is needed.
1 — ASSIST Button
2 — SOS Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
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374IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console lights located within the
ASSIST and SOS buttons will continuously illumi -
nate red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware
are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail
-
able or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network conges -
tion
Weather
Buildings, structures, geographic terrain, or
tunnels
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services. If
the overhead console light is illuminated, have
an authorized dealer service the SOS Call
system immediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
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384IN CASE OF EMERGENCY
4. Place the jack and tools in the storage position holding the jack by the jack turn-screw, slip the
jack and tools under the seat so that the
bottom slot engages into the fastener on the
floor.
NOTE:Ensure that the jack slides into the front hold down
location.
5. Turn the wing bolt clockwise to secure to the floor pan. Reinstall the plastic cover.
Jack Hold Down Wing Bolt
JUMP STARTING
If your vehicle has a discharged battery, it can be
jump started using a set of jumper cables and a
battery in another vehicle, or by using a portable
battery booster pack. Jump starting can be
dangerous if done improperly, so please follow the
procedures in this section carefully.
NOTE:When using a portable battery booster pack, follow
the manufacturer's operating instructions and
precautions.
PREPARATIONS FOR JUMP START
The battery in your vehicle is located in the front of
the engine compartment, behind the left headlight
assembly.
WARNING!
After using the jack and tools, always reinstall
them in the original carrier and location. While
driving you may experience abrupt stopping,
rapid acceleration or sharp turns. A loose jack,
tools, bracket or other objects in the vehicle may
move around with force, resulting in serious
injury.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system voltage
greater than 12 Volts or damage to the battery,
starter motor, alternator or electrical system may
occur.
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386IN CASE OF EMERGENCY
3. Connect the negative (-) end of the jumper
cable to the negative (-) post of the booster
battery.
4. Connect the opposite end of the negative (-)
jumper cable to a good engine ground. A
“ground” is an exposed metallic/unpainted
part of the engine, frame or chassis, such as
an accessory bracket or large bolt. The ground
must be away from the battery and the fuel
injection system.
Jump Starting Label
5. Start the engine in the vehicle that has the
booster battery, let the engine idle a few
minutes, and then start the engine in the
vehicle with the discharged battery.
6. Once the engine is started, follow the discon -
nection procedure below.
Disconnecting The Jumper Cables
1. Disconnect the negative
(-)
end of the jumper
cable from the engine ground of the vehicle
with the discharged battery.
2. Disconnect the opposite end of the negative (-)
jumper cable from the negative (-) post of the
booster battery.
3. Disconnect the positive (+) end of the jumper
cable from the positive (+) post of the booster
battery.
4. Disconnect the opposite end of the positive (+)
jumper cable from the positive (+) post of the
vehicle with the discharged battery, and
reinstall the protective cap. If frequent jump starting is required to start your
vehicle you should have the battery and charging
system inspected at an authorized dealer.
REFUELING IN EMERGENCY – IF EQUIPPED
The vehicle is equipped with a refueling funnel for
a Cap-Less Fuel System. The refueling funnel can
be found with the jack and tools Ú
page 376. If
refueling is necessary, while using an approved
gas can, insert the refueling funnel into the filler
neck opening. Take care to open both flappers with
the funnel to avoid spills.
NOTE:In certain cold conditions, ice may prevent the fuel
door from opening. If this occurs, lightly push on
the fuel door to break the ice buildup and
re-release the fuel door using the inside release
button. Do not pry on the door.WARNING!
Do not connect the jumper cable to the negative
(-) post of the discharged battery. The resulting
electrical spark could cause the battery to
explode and could result in personal injury.
CAUTION!
Do not connect jumper cable to any of the fuses
on the positive battery terminal. The resulting
electrical current will blow the fuse.
CAUTION!
Accessories plugged into the vehicle power
outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular devices, etc.).
Eventually, if plugged in long enough without
engine operation, the vehicle’s battery will
discharge sufficiently to degrade battery life
and/or prevent the engine from starting.
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IN CASE OF EMERGENCY387
(Continued)
Refueling Funnel
Emergency Gas Can Refueling:
Most gas cans will not open the flapper doors. A
funnel is provided to allow emergency refueling
with a gas can.
See below steps for refueling:
1. Retrieve funnel from the spare tire storage area.
2. Insert funnel into same filler pipe opening as the fuel nozzle.
Inserting Funnel
3. Ensure funnel is inserted fully to hold flapper doors open.
4. Pour fuel into funnel opening.
5. Remove funnel from filler pipe, clean off prior to putting back in the spare tire storage area.
IF YOUR ENGINE OVERHEATS
If the vehicle is overheating, it will need to be
serviced by an authorized dealer.
In any of the following situations, you can reduce
the potential for overheating by taking the
appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans -
mission in NEUTRAL (N), but do not increase the
engine idle speed while preventing vehicle
motion with the brakes.
CAUTION!
To avoid fuel spillage and overfilling, do not “top
off” the fuel tank after filling.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the fuel door is open or
the tank is being filled.
Never add fuel when the engine is running.
This is in violation of most state and federal
fire regulations and may cause the Malfunc -
tion Indicator Light to turn on.
A fire may result if fuel is pumped into a
portable container that is inside of a vehicle.
You could be burned. Always place fuel
containers on the ground while filling.
WARNING!
7
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393
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GASOLINE
ENGINE
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indicator
system will remind you that it is time to take your
vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent short-trips,
trailer tow, and extremely hot or cold ambient
temperatures will influence when the “Oil Change
Required” message is displayed. Have your vehicle
serviced as soon as possible, within the next
500 miles (805 km).An authorized dealer will reset the oil change
indicator message after completing the scheduled
oil change. If a scheduled oil change is performed
by someone other than an authorized dealer, the
message can be reset by referring to the steps
described under Instrument Cluster Display
Ú
page 114.
NOTE:Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for fleet
customers. Once A Month Or Before A Long Trip:
Check engine oil level.
Check windshield washer fluid level.
Check tire pressure and look for unusual wear
or damage. Rotate tires at the first sign of irreg
-
ular wear, even if it occurs before the oil indi -
cator system turns on.
Check the fluid levels of the coolant reservoir,
brake master cylinder, and fill as needed.
Check function of all interior and exterior lights.
8
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398SERVICING AND MAINTENANCE
SCHEDULED SERVICING — DIESEL ENGINE
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indicator
system will remind you that it is time to take your
vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent short-trips,
trailer tow, extremely hot or cold ambient
temperatures will influence when the “Oil Change
Required” message is displayed. Have your vehicle
serviced as soon as possible, within the next
500 miles (805 km). An authorized dealer will reset the oil change
indicator message after completing the scheduled
oil change. If a scheduled oil change is performed
by someone other than an authorized dealer, the
message can be reset by referring to the steps
described under Instrument Cluster Display
Ú
page 114.
NOTE:Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km) or
12 months, whichever comes first. Once A Month Or Before A Long Trip:
Check engine oil level.
Check windshield washer fluid level.
Check the tire inflation pressures and look for
unusual wear or damage.
Check the fluid levels of the coolant reservoir,
brake master cylinder, and power steering, and
fill as needed.
Check function of all interior and exterior lights.
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SERVICING AND MAINTENANCE409
ENGINE OIL — GAS ENGINE
Engine Oil Selection — Gasoline Engine
Use only the manufacturer's recommended fluids
Úpage 473.
NOTE:Hemi engines (5.7L) at times can tick right after
startup and then quiet down after approximately
30 seconds. This is normal and will not harm the
engine. This characteristic can be caused by short
drive cycles. For example, if the vehicle is started
then shut off after driving a short distance. Upon
restarting, you may experience a ticking sound.
Other causes could be if the vehicle is unused for
an extended period of time, incorrect oil, extended
oil changes or extended idling. If the engine
continues to tick or if the Malfunction Indicator
Light (MIL) comes on, see the nearest authorized
dealer.
Engine Oil Selection — Diesel Engine
Use only the manufacturer's recommended fluids
Úpage 473.
American Petroleum Institute (API)
Approved Engine Oil
These symbols mean that the oil has been certified
by the API. The manufacturer only recommends API
trademark oils.
The API Starburst trademark certifies
0W-20, 0W-30 and 5W-30 engine oils.
The API Donut trademark certifies 0W-40
and 5W-40 engine oil.
Synthetic Engine Oils
Your engine was designed for synthetic engine oils,
only use synthetic API approved engine oils.
Synthetic engine oils which do not have both the
correct API trademark and the correct SAE viscosity
grade numbers should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends against
the addition of any additives (other than leak
detection dyes) to the engine oil. Engine oil is an
engineered product and its performance may be
impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil
Filters
Care should be taken in disposing of used engine
oil and oil filters from your vehicle. Used oil and oil
filters, indiscriminately discarded, can present a
problem to the environment. Contact an
authorized dealer, service station or governmental
agency for advice on how and where used oil and
oil filters can be safely discarded in your area.
ENGINE OIL FILTER
The engine oil filter should be replaced with a new
filter at every engine oil change.
Engine Oil Filter Selection
A full-flow type disposable oil filter should be used
for replacement. The quality of replacement filters
varies considerably. Only high quality Mopar®
certified filters should be used.
CAUTION!
Do not use chemical flushes in your engine oil as
the chemicals can damage your engine. Such
damage is not covered by the New Vehicle
Limited Warranty.
8
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