
GETTING TO KNOW YOUR VEHICLE43
UCONNECT VOICE RECOGNITION — 
IF EQUIPPED  
INTRODUCING VOICE RECOGNITION
Start using Uconnect Voice Recognition with these 
helpful quick tips. It provides the key Voice 
Commands and tips you need to know to control 
your vehicle’s Voice Recognition (VR) system. This 
system is only available on the Uconnect 3 With 
5-inch Display, Uconnect 5 NAV With 8.4-inch 
Display, and the Uconnect 5 NAV With 12-inch 
Display.
Uconnect 3 With 5-inch Display
 If you see the NAV icon on the bottom bar or in the 
Apps menu of your 8.4-inch touchscreen, you have 
the Uconnect 5 NAV system. If not, you have a 
Uconnect 5 with 8.4-inch display system.BASIC VOICE COMMANDS
The basic Voice Commands below can be given at 
any point while using your Uconnect system.
Push the VR button   or for the Uconnect 5/
5 NAV, say the vehicle’s Wake Up word, “Hey 
Uconnect”. After the beep, say:
“
Cancel ” to stop a current voice session.
“Help ” to hear a list of suggested Voice 
Commands.
“ Repeat ” to listen to the system prompts again.
Notice the visual cues that inform you of your Voice 
Recognition system’s status.
NOTE:On Uconnect 5 systems, the factory default Wake 
Up word is set to “Hey Uconnect” and can be repro -
grammed through the Uconnect Settings.
GET STARTED
The   VR button is used to activate/deactivate 
your Voice Recognition system.
Helpful hints for using Voice Recognition:
1. Visit 
UconnectPhone.com
 to check mobile 
device and feature compatibility and to find 
phone pairing instructions.
2. Reduce background noise. Wind noise and  passenger conversations are examples of 
noise that may impact recognition.
3. Speak clearly at a normal pace and volume  while facing straight ahead. The microphone is 
located in the headliner and aimed at the 
driver.
4. Each time you give a Voice Command, you  must first push either the VR or Phone button, 
wait until after the beep, then say your Voice 
Command. You can also say the vehicle “Wake 
Up” word and state your command. Some 
examples of “Wake Up” words include “Hey 
Uconnect” or “Hey Ram”.2
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270MULTIMEDIA  
MEDIA MODE 
Operating Media Mode 
Uconnect 3 With 5-inch Display Operating Media Mode
Media Mode is entered by pushing the MEDIA 
button located on the faceplate.
Audio Source Selection
Once in Media Mode, press the Source or Source 
Select button on the touchscreen and the desired 
mode button on the touchscreen. USB, AUX, and 
Bluetooth® are the Media sources available. 
When available, you can select the Browse button 
on the touchscreen to be given these options:
Now Playing
Artists
Albums
Genres
Songs
Playlists
Folders
For the Uconnect 3 With 5-inch Display, Media 
Mode is entered by pushing the MEDIA button 
located on the faceplate.
Types of Media Modes 
USB MODE
Overview
USB Mode is entered by inserting a USB device into 
the USB port, or by pushing the MEDIA button on 
the faceplate and then selecting the USB button. On the Uconnect 3 With 5-inch Display, if you insert 
a USB device with the ignition in ON/RUN, the unit 
will switch to USB Mode and begin to play. The 
display will show the track number and index time 
in minutes and seconds. Play will begin at the start 
of track 1.
BLUETOOTH® MODE
Overview
Bluetooth® Streaming Audio or Bluetooth® Mode 
is entered by pairing a Bluetooth® device, 
containing music, to the Uconnect system.
Before proceeding, the Bluetooth® device must be 
paired to the Uconnect Phone to communicate 
with the Uconnect system.
On the Uconnect 3 With 5-inch Display, push the 
MEDIA button located on the faceplate. Once in 
Media Mode, press the Source button on the 
touchscreen and select the Bluetooth® button  
Ú
page 272.
To access Bluetooth® Mode, press the Bluetooth® 
button on the left side of the touchscreen or under 
the Source Select/Select Source button (if 
equipped).
1 — Seek Down 
2 — Browse
3 — Source
4 — Pause/Play
5 — Info
6 — More Options
7 — Seek Up 
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MULTIMEDIA273
Screen Activated Features  
Dialing via Keypad using touchscreen.
Viewing and Calling contacts from Phonebooks 
displayed on the touchscreen.
Setting Favorite Contact phone numbers so they 
are easily accessible on the Main Phone screen.
Viewing and Calling contacts from Recent Call 
logs.
Reviewing your recent Incoming SMS 
Messages.
Pairing up to 10 phones/audio devices for easy 
access to connect to them quickly.
NOTE:Your phone must be capable of SMS messaging via 
Bluetooth® for messaging features to work 
properly.
Your mobile phone’s audio is transmitted through 
your vehicle’s audio system; the system will 
automatically mute your radio when using the 
Uconnect Phone.
For Uconnect customer support:
US visit UconnectPhone.com or call 
877-855-8400
Canada visit UconnectPhone.com or call 
800-465-2001 (English) or (French) call 
800-387-9983 Uconnect Phone allows you to transfer calls 
between the system and your mobile phone as you 
enter or exit your vehicle and enables you to mute 
the system's microphone for private conversation.
The Phone feature is driven through your 
Bluetooth® “Hands-Free Profile” mobile phone. 
Uconnect features Bluetooth® technology — the 
global standard that enables different electronic 
devices to connect to each other without wires or a 
docking station. Ensure you phone is turned on 
with Bluetooth® active and has been paired to the 
Uconnect system. Up to 10 mobile phones or audio 
devices are allowed to be linked to the system. 
Only one linked (or paired) mobile phone and one 
audio device can be used with the system at a 
time.
Phone Button
The Phone button on your steering wheel 
is used to get into the Phone Mode and 
make calls, show recent, incoming or 
outgoing calls, view phonebook, etc. 
When you push the button you will hear a BEEP. 
The BEEP is your signal to give a command.
Voice Command Button
The Voice Command button on your 
steering wheel is only used for “barge in” 
and when you are already in a call or 
want to make another call.
The button on your steering wheel is also used to 
access the Voice Commands for the Uconnect 
Voice Command features if your vehicle is 
equipped.
Phone Operation
OPERATION
Voice commands can be used to operate the 
Uconnect Phone and to navigate its menu 
structure. Voice commands are required after 
most Uconnect Phone prompts. There are two 
general methods for how Voice Command works:
1. Say compound commands like “Call John  Smith mobile”.
2. Say the individual commands and allow the  system to guide you to complete the task.
WARNING!
ALWAYS drive safely with your hands on the 
steering wheel. You have full responsibility and 
assume all risks related to the use of the 
Uconnect features and applications in this 
vehicle. Only use Uconnect when it is safe to do 
so. Failure to do so may result in an accident 
involving serious injury or death.
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274MULTIMEDIA  
You will be prompted for a specific command and 
then guided through the available options.
Prior to giving a voice command, one must wait 
for the beep, which follows the “Listen” prompt 
or another prompt.
For certain operations, compound commands 
can be used. For example, instead of saying 
“Call” and then “John Smith” and then “mobile”, 
the following compound command can be said: 
“Call John Smith mobile.”
For each feature explanation in this section, 
only the compound command form of the voice 
command is given. You can also break the 
commands into parts and say each part of the 
command when you are asked for it. For 
example, you can use the compound command 
form voice command “Search for John Smith,” 
or you can break the compound command form 
into two voice commands: “Search Contacts” 
and when asked, “John Smith.” Please 
remember, the Uconnect Phone works best 
when you talk in a normal conversational tone, 
as if speaking to someone sitting a few feet/
meters away from you.
NATURAL SPEECH
Your Uconnect Phone Voice system uses a Natural 
Language Voice Recognition (VR) engine. Natural speech allows the user to speak 
commands in phrases or complete sentences. The 
system filters out certain non-word utterances and 
sounds such as “ah” and “eh.” The system handles 
fill-in words such as “I would like to”.
The system handles multiple inputs in the same 
phrase or sentence such as “make a phone call” 
and “to Kelly Smith”. For multiple inputs in the 
same phrase or sentence, the system identifies 
the topic or context and provides the associated 
follow-up prompt such as “Who do you want to 
call?” in the case where a phone call was 
requested but the specific name was not 
recognized.
The system utilizes continuous dialog. When the 
system requires more information from the user, it 
will ask a question to which the user can respond 
without pushing the Voice Command button on the 
steering wheel.
HELP COMMAND
If you need assistance at any prompt, or if you want 
to know your options at any prompt, say “Help” 
following the beep.
To activate the Uconnect Phone from idle, simply 
push the Phone button (if active) on your steering 
wheel and say a command or say “Help”. All Phone 
sessions begin with a push of the VR button or the 
Phone button.
CANCEL COMMAND
At any prompt, after the beep, you can say “Cancel” 
and you will be returned to the main menu.
You can also push the VR button or Phone button 
on your steering wheel when the system is listening 
for a command and be returned to the main or 
previous menu.
PAIR (LINK) UCONNECT PHONE TO A MOBILE 
PHONE
Use this QR code to access your 
digital experience.
To begin using your Uconnect 
Phone, you must pair your 
compatible Bluetooth®-enabled 
mobile phone. Mobile phone 
pairing is the process of 
establishing a wireless connection between a 
cellular phone and the Uconnect system.
To complete the pairing process, you will need to 
reference your mobile phone’s manual. Please 
visit 
UconnectPhone.com for complete mobile 
phone compatibility information.
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MULTIMEDIA275
Uconnect 3 With 5-inch Display
NOTE:
You must have Bluetooth® enabled on your 
phone to complete this procedure.
The vehicle must be in PARK or at a standstill.
Follow the steps below to pair your phone:
1. Place the ignition in the ACC or ON/RUN  position.
2. Press the Phone button.
NOTE:
If there are no phones currently connected 
with the system, a pop-up will appear asking 
if you would like to pair a mobile phone.
This pop-up only appears when the user 
enters Phone Mode and no other device(s) 
have previously been paired. If the system 
has a phone previously paired, even if no 
phone is currently connected with the 
system, this pop-up will not appear.
3. Select “Yes” to begin the pairing process.
4. Search for available devices on your  Bluetooth®-enabled mobile phone.
Press the Settings button on your mobile 
phone.
Select “Bluetooth®” and ensure it is 
enabled. Once enabled, the mobile phone 
will begin to search for Bluetooth® connec -
tions.
NOTE:During the pairing procedure, you may receive a 
pop-up on your touchscreen asking you to make 
sure the PIN on the touchscreen matches the PIN 
from the pop-up on your mobile phone.
5. If “No” is selected, and you still would like to  pair a mobile phone, press the Phone Pairing 
or Settings button from the Uconnect Phone 
main screen.
Press the Paired Phones button or the Add 
Device button.
Search for available devices on your Blue -
tooth®-enabled mobile phone (see below). 
When prompted on the phone, select 
“Uconnect” and accept the connection 
request.
6. Uconnect Phone will display an in-progress  screen while the system is connecting.
7. When your mobile phone finds the Uconnect  system, select “Uconnect.”
8. When prompted on the mobile phone, accept  the connection request from Uconnect.
9. When the pairing process has successfully  completed, the system will prompt you to 
choose whether or not this is your favorite 
phone. Selecting “Yes” will make this phone 
the highest priority. This phone will take 
precedence over other paired phones within 
range and will connect to the Uconnect system 
automatically when entering the vehicle. Only 
one mobile phone and/or one Bluetooth® 
audio device can be connected to the 
Uconnect system at a time. If “No” is selected, 
simply select “Uconnect” from the mobile 
phone/audio device Bluetooth® screen, and 
the Uconnect system will reconnect to the 
Bluetooth® device.
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276MULTIMEDIA  
NOTE:For phones which are not made a favorite, the 
phone priority is determined by the order in which 
it was paired. The most recent phone paired will 
have the higher priority.
NOTE:During the pairing procedure, you may receive a 
pop-up on your mobile phone for the Uconnect 
system to access your “messages” and “contacts”. 
Selecting “Ok” or “Allow” will sync your contacts 
with the Uconnect system.
You can also use the following VR command to 
bring up the Paired Phone screen from any screen 
on the radio: 
“Show Paired Phones”
NOTE:Software updates on your phone or the Uconnect 
system may interfere with the Bluetooth® 
connection. If this happens, simply repeat the 
pairing process. However, first make sure to delete 
the device from the list of phones on your 
Uconnect system. Next, be sure to remove 
Uconnect from the list of devices in your phone’s 
Bluetooth® settings.
CONNECTING TO A PARTICULAR MOBILE 
PHONE OR AUDIO DEVICE AFTER PAIRING
Uconnect Phone will automatically connect to the 
highest priority paired phone and/or Audio Device 
within range. If you need to choose a particular 
phone or audio device follow these steps: 
1. Press the 
Settings
 button on the touchscreen.
2. Press the Paired Phones or Audio Sources  button.
3. Press to select the particular phone or the  particular audio device. A pop-up menu will 
appear; press “Connect Phone”.
4. Press the X to exit out of the Settings screen.
DISCONNECTING OR DELETING A PHONE OR 
AUDIO DEVICE 
Uconnect 3 With 5-inch Display
 1. Press the Uconnect Phone Pairing or Settings 
button.
2. Press the Paired Phones or Audio Sources  button.
3. Press the Settings button located to the right  of the device name for a different phone or 
audio device than the currently connected 
device or press the preferred Connected 
Phone from the list.
4. The option’s pop-up will be displayed.
5. Press the Disconnect Device or the Delete  Device button on the touchscreen.
6. Press the X to exit out of the Settings screen.
MAKING A PHONE OR AUDIO DEVICE A 
FAVORITE
1. On the Paired Phone/Audio Sources screen,  press the Settings button located to the right 
of the device name for a different phone or 
audio device than the currently connected 
device or press the preferred “Connected 
Phone” from the list.
2. The option’s pop-up will be displayed.
3. Press the Make Favorite button on the  touchscreen; you will see the chosen device 
move to the top of the list.
4. Press the X to exit out of the Settings screen.
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MULTIMEDIA281
Even though the system is designed for many 
languages and accents, the system may not always 
work for some.
NOTE:It is recommended that you do not store names in 
your Favorites phonebook while the vehicle is in 
motion.
Number and name recognition rate is optimized 
when the entries are not similar. You can say “O” 
(letter “O”) for “0” (zero).
Even though international dialing for most number 
combinations is supported, some shortcut dialing 
number combinations may not be supported.
Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's Seat
Performance such as audio clarity, echo, and 
loudness to a large degree rely on the phone and 
network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced by 
lowering the in-vehicle audio volume.
Phone Voice Commands
Making and answering hands-free phone calls is 
easy with Uconnect. When the Phonebook button 
is illuminated on your touchscreen, your system is 
ready. Check 
UconnectPhone.com for mobile 
phone compatibility and pairing instructions.
Push the Phone button   and wait for the beep to 
say a command. See some examples below:
“ Call  John Smith”
“Dial  123 456 7890”
“Redial ” (call previous outgoing phone number)
“Call back ” (call previously answered incoming 
phone number) Did You Know:
 When providing a Voice Command, 
push the Phone button   and say “ Call”, then 
pronounce the name  exactly as it appears in your 
phonebook. When a contact has multiple phone 
numbers, you can say “ Call John Smith  work”.
Voice Text Reply — If Equipped
Uconnect can announce  incoming text messages. 
Push the VR button   or Phone button   and 
say:
1. “
Listen
 ” to have the system read an incoming 
text message. (Must have compatible mobile 
phone paired to Uconnect system.)
2. “ Reply ” after an incoming text message has 
been read.
Listen to the Uconnect prompts. After the 
beep, repeat one of the predefined messag -
es and follow the system prompts.
WARNING!
ALWAYS drive safely with your hands on the 
wheel. You have full responsibility and assume 
all risks related to the use of the Uconnect 
features and applications in this vehicle. Only 
use Uconnect when it is safe to do so. Failure to 
do so may result in an accident involving serious 
injury or death.
5
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482  Bed Divider
...................................................... 97Bed Step.......................................................... 90Bedliner......................................................... 463Belts, Seat..................................................... 368Blind Spot Monitoring.................................... 319Bluetooth Connecting To A Particular MobilePhone Or Audio Device After Pairing
..... 276Body Builders Guide........................................ 11Body Mechanism Lubrication........................ 418Bodywork....................................................... 461B-Pillar Location............................................. 448Brake Assist System...................................... 313Brake Control System.................................... 313Brake Fluid.......................................... 425, 476Brake System...................................... 425, 466Fluid Check............................................... 425Master Cylinder......................................... 425Parking...................................................... 150Warning Light............................................ 128Brake/Transmission Interlock....................... 154Bulb Replacement......................................... 438Bulbs, Light.......................................... 370, 438
C
Camera.......................................................... 199Camera, AUX.................................................. 203Camera, Rear................................................ 199Camera, Surround View................................. 200
Camera, Trailer 360...................................... 203Capacities, Fuel............................................ 472Caps, FillerOil (Engine)............................................... 403Radiator (Coolant Pressure)..................... 423Car Washes................................................... 462Carbon Monoxide Warning............................ 370Care And Maintenance................................. 461Cargo Light..............................................57, 135CD................................................................. 270Cellular Phone.............................................. 302Center High Mounted Stop Light................... 443Center Seat Storage Compartment.................. 70Charge Air Cooler.......................................... 424Chart, Tire Sizing........................................... 445Check Engine Light
(Malfunction Indicator Light)......................... 139Checking Your Vehicle For Safety................. 368Checks, Safety.............................................. 368Child Restraint.............................................. 354Child RestraintsBooster Seats........................................... 357Child Seat Installation..................... 363, 364How To Stow An unused ALR Seat Belt.... 362Infant And Child Restraints....................... 356Locating The LATCH Anchorages.............. 361Lower Anchors And Tethers ForChildren................................................ 359Older Children And Child Restraints......... 357Seating Positions...................................... 358
Clean Air Gasoline......................................... 468CleaningWheels...................................................... 457Climate Control................................................62Automatic....................................................62Manual........................................................65Cold Weather Operation................................ 145Compact Spare Tire...................................... 456Connected Services...................................... 282Connected Services FAQ............................... 297Connected Services Features....................... 286Connected Services, Getting Started............ 284Connected Services, Introduction................. 283Contract, Service........................................... 478Controls........................................................ 262Cooling Pressure Cap (Radiator Cap)............ 423Cooling System.................................... 130, 421Adding Coolant (Antifreeze)...................... 422Coolant Level..........................421, 423, 424Cooling Capacity....................................... 472Disposal Of Used Coolant......................... 423Drain, Flush, And Refill............................. 422Inspection........................................ 423, 424Points To Remember................................ 424Pressure Cap............................................ 423Radiator Cap............................................. 423Selection Of Coolant (Antifreeze)......................... 422, 472, 473Corrosion Protection..................................... 461
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