MerMer
cedes-Be nzeme rg cedes-B
enzemer gency callsyst ency
callsystem em
InfInf
or or
mation ont mation
onthe Mer he
Mer cedes-B enzemer g cedes-B
enzemer gency ency
call syst call
system em
Yo
ur vehicle iseq uipp edwithth eMer cedes-Benz
emer gency callsy stem ("eCa ll"). This featur ecan
help save lives intheev ent ofan accident. eCall
in no wayre places assistanceprov ided from dial-
ing 911.
Mer cedes-Benz eCallonlyfunctions inareas
wher emobile phonecoverage isavailabl efrom
th ewir eless service prov ider s.Ins u1cient net-
wo rkcoverage from thewir eless service prov ider s
ma yre sult inan emer gency callno tbeing trans -
mitt ed.
eCa llis ast anda rdfeatur ein your Mer cedes-Benz
ve hicle. Inorder tofunc tionas intend ed,th esy s-
te m relies onthetransmission ofdat ade tailed in
th e"Mer cedes-Benz emergency callsy stem data
tr ans mission"sec tion that follo ws (/ pag e305).
To disable eCall,acust omer mustvisitanaut hor -
ized Mercedes-Benz Service depar tment todeac-
tiv ateth eve hicle' scommun icationmodul e. Deact
iv Deact
ivation oft ation
ofthis modul epr ev his
modul epr ev ents t ents
the activ he
activ a- a-
tion ofan tion
ofanyand allMer y
and allMer cedes meconnect serv- cedes
meconn ectserv-
ices. ices.
ATer ATer
t t
he deactiv he
deactiv ationofeCall, aut ation
ofeCall, automatic omatic
emer g emer
gency calland manual emerg ency
calland manual emergency callwill ency
callwill
no no
tbe av t
be availabl e. ailabl
e.
The vehicle mustbe switc hedonbeforean aut o-
matic emergency callca nbe made.
% eCallis ac tivated atthefa ct or y.
% eCall canbedeactiv ated byan aut hor ized
Mer cedes- Benzdeale r.Plea senote that inthe
ev ent owner ship of theve hicle istransf erred
to ano ther ow ner inits dea ctivated stat e,
eCa llwil lre main deactiv ated unless thene w
ow ner visitsan aut hor ized Mercedes-Be nz
dea lership to reactiv ateth esy stem. OvOv
er er
vie vie
wof t w
of the Mer he
Mer cedes-Benz emerg cedes-Benz
emergency call ency
call
sy st sy
stem em
eCall
canhelp toreduce thetime between an
accident andthear riva lof emer gency service sat
th esit eof theaccident. Ithelps locatean acci-
dent sitein places that aredi1cu ltto access.
Ho wev er,ev en ifave hicle iseq uipp edwitheCall ,
th is does notmean thesy stem isON .As suc h, eCall
doesnotre place dialing 911intheev ent of
an accident.
An emer gency callca nbe made aut oma tically or
ma nual ly.
Onl ymak eemer gency calls ifyo uor other sar ein
nee dof rescue. Donotmak ean emer gency callin
th eev ent ofabr eakdo wnorasimilar situation.
Messag Messag
eson t es
on the displa y he
displa y
SOS NOTREAD Y:theve hicle isno ton oreCall not
av ailabl e.
Dur inganactiv eemer gency call,
in thedispla y.
Yo ucan /ndmor einf ormation onthere giona l
av ailabi lityof eCall at:http s://www .mercedes-
ben z-mobil e.com/e xtra/ecal l/
% Ifth er eis amalfunction intheMer cedes-Benz
emer gency callsy stem (e.g.ama lfunct ion
wit hth espeak er,micr ophone, airbag,SOS
butt on), acor respond ingmessag eappear son
th edispla yin theinst rument cluster. MBUX
multimed iasystem
303 303
TT
r r
igg igg
er er
ing anaut ing
anaut omatic Mer omatic
Mercedes‑Benz emer- cedes‑Benz
emer-
g g
ency call ency
call RR
eq eq
uir uir
ements: ements:
R The vehicle isswitc hedon.
R The star terbatt eryis su1cien tly ch arge d.
The Mercedes‑Benz emergency callsy stem trig-
ge rs an emer gency callaut oma tically in thefo l-
lo wing cases :
R ATer activation ofthere str aint system ssu ch
as airbag sor Emer gency Tensio ning Device s
aT er an accid ent
R ATeran eme rgency stop automaticall yiniti-
at ed byActiveEmer gency Stop Assist
The emer gency callha sbee nma de:
R Avo ice connection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacciden tdat ais transmit ted
to theMer cedes-Benz emergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can transmit theve hicle positiondatato one
of theemer gency callcent ers. The
SOS buttonintheove rhead contr olpanel
0ash esuntil theemer gency callis /n ish ed.
It is no tpos sibleto immediat elyend anaut omatic
emer gency call.
If no conne ctionca nbe made totheemer gency
ser vice seit her ,a cor respond ingmessag eappear s
in themedia display. #
Dial thelocal emergency numb eron your
mobile phone.
If an emer gency callha sbee ninitia ted:
R Remain intheve hicle ifth ero ad and tra1c
cond itions permit youto do sountil avo ice
connection isest ablish edwithth eemer gency
ca llcent erope rator.
R Bas edon thecall, theoper ator decides
whe ther itis necessar yto call rescue teams
and/ orthepolice totheaccident site.
R Ifno vehicle occupan tansw ers, an ambulan ce
is sent totheve hicle immed iately. TT
r r
igg igg
er er
ing amanual Mer ing
amanual Mercedes-Benz emerg cedes-Benz
emergency ency
call call
#
T T
o use t o
use the SOS butt he
SOS buttonint on
inthe ov he
over er
head con- head
con-
tr tr
ol panel: ol
panel: press and hold theSOS buttonfor
at leas tone secon d(/ page296) . #
T T
o use v o
use voice contr oice
control: ol:
use theVo ice Contr ol
Sy stem voice comma nds.
The emer gency callha sbee nma de:
R Avo ice connection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacciden tdat ais transmit ted
to theMer cedes-Benz emergency callcent er.
The Mercede s-Benzemergency callcent er
can transmit theve hicle positiondatato one
of theemer gency callcent ers.
R Remain intheve hicle ifth ero ad and tra1c
cond itions permit youto do sountil avo ice
connection isest ablish edwithth eemer gency
ca llcent erope rator.
R Bas edon thecall, theoper ator decides
whe ther itis necessar yto call rescue teams
and/ orthepolice totheaccident site. 304304
MBUX
multimedia system
ExtExt
er er
ior light ing ior
light ing
R Clean thelenses withawe tspo ngeand mild
clea ning agent, e.g.carshampoo.
R Onlyuse cleaning agents orcleaning cloths
th at aresuit able forplastic lenses.
Sensor s Sensor
s
R Clean thesensor sin thefront and rear bum p-
er swit hasoT clothand carsham poo
(/ page190) .
R When usingapo we rwa sher ,maint ainamin i-
mum distance of11.8 in(30 cm).
R R
unning boar unning
boards ds
R Usewa terand acid-fr eecleaning agents.
R Donotclean thealuminum trim inser tsof the
ru nning boardwit halk alin eor acidic cleaning
ag ent ssuc has wheel cleaners. Do notuse
acidic alloywheel cleanersto remo vebrak e
dust .The aluminum trim inser tscould other -
wise bedamag ed.
R R
ear vie ear
viewcamer w
camer aand surr a
and surroun dvie oun
dvie wcamer a w
camer a
R Open thecamer aco verwit hth emultimedia
sy stem (/ page247). R
Use clean waterand asoT clothtoclean the
camer alens.
R Donotuse apo we rwa sher .
T T
ailpi pes ailpi
pes
R Clean withaclean ingagent recommen dedfor
Mercede s-Benz,especiallyin thewint erand
aTer washing theve hicle.
R Donotuse acidic cleaningagent s.
Tr Tr
ailer hitch ailer
hitch
R Obser vetheno teson car ein thetrailer hitch
manuf acturer'soper ator manual.
R Donotclean theball neckwit hapo we r
wa sher orsol vent.
R Remo vetrace sof rust on theball, forex ample,
wit hawir ebr ush.
R Remo vedirtwit halint- free cloth.
R ATe rcle aning, ligh tly oi lor grease theball
head.
% Beforeusing trailer swit hanti-t orsional cou-
pling, observethemanuf acturer'soper ator
manual. NNo o
t t
es on car es
on car eof t e
of the int he
inter er
ior ior
&
W W
ARNIN G ARNIN
GRisk ofinjur yfrom plastic parts
br eaking o.aTer theuse ofsol vent-ba sed
ca re products
Car eand cleaning products containing sol-
ve nts canca use surfaces inthecoc kpit to
become porous. When theairbags are
deplo yed, plastic partsma ybr eak away. #
Donotuse anycar eor cleaning products
cont aining solvents toclean thecoc kpit. &
W W
ARNIN G ARNIN
GRisk ofinjur yor fata linjur ies
fr om bleac hedseat belts
Bleac hingordyeing seat belts canseverely
we aken them.
This can, forex am ple, cause seatbeltsto tear
or failin an accident. #
Neverbleac hor dyeseat belts. To
avo iddamag eto theve hicle, observethefo l-
lo wing noteson clean ingand care: Main
tenanc eand care
327 327
Occupant
safe Occupant
safety ty
DisplaDispla
ymessag y
messag es P es
Possible causes/conseq ossible
causes/conseq uencesand uences
and0050 0050
Solut ions Solut
ions
0075
SRS Malfunction Service
Req uired *T
herestr aint system isma lfunc tion ing (/ page 39). &
W W
ARNIN G ARNIN
GRisk ofinjur ydue tomalfun ctionsinthere str aint system
Co mp onent sin there str aint system maybe acti vatedunint ention allyor notdeplo yas planned inan accident. #
Have there str aint system checkedand repair edimmediat elyat aqu ali/ed special istwo rkshop. 0075
Front LeftMalfunction
Servi ceRequire d(exa mp le) *T
hecor respond ingrestr aint system isma lfunc tion ing (/ page 39). &
W W
ARNIN G ARNIN
GRisk ofinjur ydue tomalfun ctionsinthere str aint system
Co mp onent sin there str aint system maybe acti vatedunint ention allyor notdeplo yas planned inan accident. #
Have there str aint system checkedand repair edimmediat elyat aqu ali/ed special istwo rkshop. 0075
Left SideCu rtai nAirb ag
Ma lfunction Service
Re quire d(exa mp le) *T
hecor respond ingrestr aint system isma lfunc tion ing (/ page 39). &
W W
ARNIN G ARNIN
GRisk ofinjur yor fata linjur ydue toamalf unct ioninthewindo wcur tain airbag
The windo wcur tain airbag mightbetrigg ered unint entionall yor might notbe trigg ered atall intheev ent ofan
accident. #
Have thewindo wcur tain airbag checkedand repair edimmediat elyat aqu ali/ed special istwo rkshop. Displ
aymessag esand warning/in dicatorlam ps
403 403
DisplaDispla
ymessag y
messag es P es
Possible causes/conseq ossible
causes/conseq uencesand uences
and0050 0050
Soluti ons Soluti
ons
Front PassengerAirbag Dis-
abl ed See Opera tor'sMan-
ual *T
hefront passen gerairbag hasbeen disabled even though anadult oraper son ofadult buildison thefront passeng er
seat. Ifadditional forc es areapplied totheseat, thewe ight thesy stem detects maybe toolow. &
W W
ARNI NG ARNI
NGRisk ofinjur yor fata linjur ydue toadisabl edfront passen gerairbag
If th efront passeng erairbag isdisabled, thefront passeng erairbag willnotbe deplo yedin theeve ntofan accid ent
and canno tper form itsintended protectiv efunction .
A per son inthefront passeng erseat could then, forex am ple, come intocont actwithth eve hicle' sint erior ,espe-
ciall yif th eper son issitting tooclose tothecoc kpit. #
Mak esur e,bo th bef oreand during thejour ney,that thestatus ofthefront passeng erairbag iscor rect. #
Stop theve hicle immed iatelyin accor dance withth etra1c conditions. #
Mak esur eth at no objects aretrapped underthefront passeng erseat. #
Chec kth estatus ofaut omatic front passeng erairbag shuto.(/ page49). #
Ifnecessar y,consul ta qu ali/ed special istwo rkshop immed iately.
Front Passeng erAirb ag
Enabl edSee Operator 's
Manu al *T
hefront passen gerairbag willbeenabled whiletheve hicle isin mo tion inthefo llo wing situations:
R Even when ach ild, aper son ofsmaller statur eor an object weighing lessthan thesy stem weight thre shold isloca-
te don thefront passeng erseat
R Even when thefront passeng erseat isno toccupied
The system mayde tect obje ctsorforc es that areaddin gto thewe ight applied totheseat. 404404
Displa
ymessag esand warning/in dicatorlam ps
DisplaDispla
ymessag y
messag es P es
Possible causes/conseq ossible
causes/conseq uencesand uences
and0050 0050
Soluti ons Soluti
ons &
W W
ARNIN G ARNIN
GRisk ofinjur yor deat hwhen usingach ild restr aint system while th efront passeng erairbag isena-
bled
If yo usecur each ild inach ild restr aint system onthefront passeng erseat andthefront passeng erairbag isena-
bled, thefront passeng erairbag candeplo yin theev ent ofan accident.
The child could bestruckby theairbag. #
Ensur e,bo th bef oreand during thejour ney,that thestatus ofthefront passeng erairbag iscor rect.
NEVER useare ar wa rdfacing child restr aint on ase at pro tected byan ACTIV EAIRBA Gin front ofit,DEA THor
SERIO USINJUR Yto theCHILD canoccur . #
Stop theve hicle immed iatelyin accor dance withth etra1c conditions. #
Mak esur eth at no objects aretrapped underthefront passeng erseat. #
Chec kth estatus ofaut omatic front passeng erairbag shuto.(/ page49). #
Ifnecessar y,consul ta qu ali/ed special istwo rkshop immed iately.
PRE-S AFEInoperat iveSee
Operator's Manual *
The PRE‑S AFE®
functions aremalfuncti oning. #
Consult aqu ali/ ed spec ial ist wo rkshop.
PR E-SAFE ImpulseSide
Inop erative See Operator's
Ma nua l *
The PRE‑S AFE ®
Im pulse Side system ismalf unct ioning orino per ativ eaTer havin galr eady been trigg ered. #
Con sult aquali/ed specialistwo rkshop. Displ
aymessag esand warning/in dicatorlam ps
405 405
Ac
tiveLane ChangeAssi st<000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F> 212
Fu nctio n........... ..................................... 210
Sy stem limits............. ............................ 210
A A
ctiv ctiv
e e
Tr Tr
a1c a1c
JamAssis t Jam
Assis t
Ac tivating/dea ctivating <000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F000F000F> 208
Fu nctio n........... ..................................... 207
A A
dap dap
tiv tiv
ecr e
cr uis econt r uis
econt rol ol
see ActiveDist ance AssistDIS TRONI C
A A
dap dap
tiv tiv
eHighbea mAssi st e
Highbea mAssi st
Ac tivating/dea ctivating <000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F000F000F> 136
Fu nctio n........... ..................................... 135
A A
ddi tiv ddi
tives es
Engine oil........... ....................................392
Fu el..... .................................................. 392
A A
dditiv dditiv
es(engine oil) es
(engine oil)
see Additiv es
A A
dditiv dditiv
es(fuel) es
(fuel)
see Fuel
ADS PL ADS
PLUS dam US
dam ping syst ping
system em
see AIRMA TIC
ATer ATer
-sales -sa
les ser ser
vice vice
see ASSYSTPL US Air
bag Air
bag
Re duced protection .................................. 46
Air conditioning menu Air
conditioning menu
Calling up..............................................1 49
Air dis Air
distr tr
ibution ibution
Se <00550055004A004F0048000F000F000F000F000F000F000F000F000F000F000F
000F> .......................................148
Se tting (MBUX multimedia system)..... ....150
Air fr Air
freshener syst eshener
system em
see Frag rance system
Air inle t Air
inle t
see Air-water duc t
Air pr Air
press ure ess
ure
see Tire pressur e
Air suspension Air
suspension
see AIRMA TIC
Air v Air
vents ents
Ad justing (front).....................................153
Ad justing (rea r)..... ................................. 154
Glo vebox...... .........................................1 54
Air v Air
vents ents
see Airvents
Air Air
-co nditi oning syst -co
nditi oning system em
see Clim atecont rol Air Air
-r -r
eci r eci
rcul atio nmod e(w it cul
atio nmod e(w ith h
/n e /n
e
par par
ticle ticl
epr pr
e/ lt e/
lter) er)
......... ......... ........................ 151
Air Air
-w -w
at at
er duc t er
duc t
Ke eping free......... ................................. 321
Airbag Airbag
Activ<00420055004A0050004F000F000F000F000F000F000F000F000F000F000F000F
000F000F> <000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F> 39
Fr ont airbag (driver ,fr ont passeng er)........ 44
Inst allation locations ................................ 44
Knee airbag... ........ .................................. 44
Ov ervie w.... .............................................. 44
PA SSENGE RAIR BA Gind icat or lamp s...... 49
Pr otection.... ............................................ 45
Side airbag....... ....................................... 44
Wi ndo wcur tain airbag .............................. 44
Air0 ow Air
0ow
Se tting .... ............................................... 148
AI RMA AI
RMA TIC TI
C
Se tting .... ............................................... 229
Sus pensi on. ........................................... 227
Ala rm Alar
m
see Panic alarm
Alar Alar
msyst m
system em
see ATA (anti-theT alarmsystem) 474474
Inde
x
All-w
heeldr All-w
heeldr ive iv
e
see 4MA TIC
Ambi entlighting Ambi
entlighting
Se tting (MBU Xmul time diasystem)..... ....138
Andr Andr
oidA oid
Aut o ut
o
see Smar tphone integration
Animal s Animal
s
Pe ts intheve hicle .................................... 66
An ti-loc An
ti-loc kbr k
br aking syst aking
system em
see ABS(An ti-loc kBr aking System)
An ti-skid c An
ti-skid chains hains
see Snow chains
Ant i-t Ant
i-theT heT
prot pr
otection ection
Immobilizer.. ............................................ 89
An ti-t An
ti-theT heT
prot pr
otection ection
see ATA (anti-theT alarmsystem)
An ticipat An
ticipat or or
yoccup antprot y
occu pantpr otection ection
see PRE-S AFE®
(anticipat oryoccu-
pant protection)
see PRE-S AFE®
PL US (anticipat ory
occupant protection plus)
Apple CarPla y Apple
CarPla y® ®
see Smar tphone integration Assi
st Assi
stance syst ance
systems ems
see Driving safetysy stem
ASS YS ASS
YSTPL T
PL US US
Batt erydis conne ctionper iods................ 315
Disp laying theser vice duedate.............. 314
Fu nctio n/no tes... ................................... 314
Re gula rmai ntenanc ewo rk<000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F> 314
Specia lser vice requ irements.. ............... 314
AT ATA A
(ant i-t (a
nt i-the T heT
alar ala
rm syst m
system) em)
Ac tivating/dea ctivating theint erior
mo tion sensor.. ........................................ 92
Ar ming/disar mingtheto w- awa yalar m..... 91
Deac tivating thealar m....... ...................... 90
Fu nctio n.......... ........................................ 90
Int erior motion sens orfuncti <0050004F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F> .91
The tow- awa yalar mfunct ion.................... 90
A A
TT ENTI ONASSIS T TT
ENTI ONASSIS T
Fu nctio n.......... ...................................... 197
Se tting .......... .......... ...............................198
Sy stem limit ations .................................. 197
A A
tt tt
ention assist ention
assistant ant
see ATTEN TIONASSIS T
A A
ut ut
ho r ho
rized Mer ized
Mercedes-Benz Cent ced
es-Benz Center er
see Quali/ed spe cialist workshop A A
ut ut
hor hor
izedw ize
dwor k or
kshop shop
see Quali /edspecial istwo rkshop
A A
ut ut
omati ccar w omati
ccar wash mode ash
mode
Ac tivating <000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F> 323
A A
ut ut
oma ticdist oma
ticdist ance contr ance
control ol
see ActiveDist ance AssistDIS TRONI C
A A
ut ut
oma ticdr oma
ticdriving lights iving
lights <000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F> 133
A A
ut ut
oma ticengine st oma
ticengine star t ar
t
see ECOstar t/st opfunction
A A
ut ut
oma ticengine st oma
ticengine stop op
see ECOstar t/st opfunction
A A
ut ut
oma ticfr oma
ticfront passeng ont
passeng erairb ag er
airb agshu t shu
to. o.
Fu nctio nof thefront passeng erairbag
shut o.... .................................................. 47
PA SSENGE RAIR BA Gind icat or lamp s...... 49
A A
ut ut
omati cmeasur omati
cmeasur es es
aTer aTer
anacciden t an
acciden t............5 3
A A
ut ut
omatic mirr omatic
mirror f or
folding function olding
function
Ac tivating/dea ctivating <000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F000F000F> 147
A A
ut ut
oma ticsea tadjus oma
ticsea tadjustment tment
Se tting...... <000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F000F
000F000F000F000F000F000F000F000F000F000F000F000F000F> 103
A A
ut ut
oma tictr oma
tictransm ission ansm
ission
DIRE CTSELECT leve r..... ........................ 174
Dr ive pr og rams. .....................................1 71 Inde
x
475 475