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Solutions
ô
Reserve level Charge high-
voltage battery *T
hecharge leve l of the high-voltage battery has dropped into there ser verange. #
Cha rgeth e high-voltage battery (/ page 193).
d
Malfunction *T
he drive system is malfunctioning. The output of your vehicle is restric ted. #
Consult a quali/ed specialist workshop.
d
Stop Switch off the vehicle *T
he drive system is malfunctioning. #
Stop theve hicle immediately in accordance with the tra1c conditions and switch o. the drive system. Do not con-
tinue driving. #
Do not tow theve hicle, stop towing if necessar y. #
Consult a quali/ed specialist workshop.
d
Malfunction Visit workshop *T
he drive system is malfunctioning. #
Consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
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d
Performance severely limi-
ted *A
malfunction has occur red in the high-voltage batter y.
Output and range are se verely re stricted. #
Switch theve hicle o. and lock it. #
ATer waiting for a short time, unlock theve hicle and start it again.
If th e display message appears again: #
Drive on carefull y. #
Fully charge the high-voltage battery (/ page 193).
If th e output and range are still reduced, there is a malfunction in the drive system. #
Drive on carefull y. #
Consult a quali/ed specialist workshop.
High-voltage battery mal-
function. No start in
approx. XXX km Consult
workshop (yellow display
message) *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible tostart the electric drive system aTer the distance displa yed has been co vered. #
Have the necessary maintenance workon the high-voltage battery car ried out at a quali/ed specialist workshop. 444 444
Displ
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High-voltage battery mal-
function. No start in
approx. XXX km Consult
workshop (red display mes-
sage) *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible tostart the electric drive system aTer the distance displa yed has been co vered. #
Have the necessary maintenance workon the high-voltage battery car ried out immediately at a quali/ed specialist
wo rkshop.
High-voltage battery mal-
function. Consult work-
shop without starting the
vehicle again *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible torestart the drive system once it has been switched o.. #
Do not switch o. the drive system; drive on tothe nearest quali/ed specialist workshop. V V
ehicle
ehicle Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions *T
he driver's displ ayis inoperative due toafa iled soTware update.
The display message will be shownevery time the engine is star ted. &
W
WARNING
ARNING Risk of accident due tofailure of the driver display
In theeve ntthat the driver display fails or malfunctions, you will not recognise function restrictions a.ec ting sys-
te ms releva nt tosaf ety. This may impair ope rating saf ety. #
Park theve hicle safely as soon as possible and notify a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
445
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If th e driver's display fails, you may not recognise function restrictions a.ec ting systems releva nt tosaf ety or the
speed displa y,forex ample. The operating saf ety of theve hicle may be impaired (/ page 320). #
Have theve hicle checkedby aqu ali/ed specialist workshop immediatel y.
d
Vehicle is operational
Switch off vehicle before
exiting *Y
ou are leaving theve hicle in a ready-to-drive state. #
Get out of theve hicle, secure it against rolling away and take theke y with you. #
Ifyo u do not lea vetheve hicle, switch o. the electrical consumers, e.g. the seat heating. Otherwise, the 12‑V bat-
te ry may dischar geand starting the engine may be possible only with the help of a second battery (jump start).
ï
Check trailer hitch
lock (white display message) *T
he trailer hitch is not operational during a jou rney with a trailer. &
W WARNING
ARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. #
Stop theve hicle immediately in accordance with the tra1c conditions. Do not continue driving. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivelling procedu reand do not re-couple the trailer until the display message disappears. #
Initiate a new swivel mo vement (/ page 291). #
When the display message disappears, couple up the trailer and drive on. 446
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Display messages and
warning/indicator lamps
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If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe unloc ked
ball nec k. #
Consult a quali/ed specialist workshop.
*W hen theve hicle is stationary with a coupled trailer, the trailer hitch is not operational. #
Uncouple the coupled trailer and secure it against rolling away. #
If t If the ball nec he ball nec k has been f
k has been f olded in:
olded in:unlockthe ball neck (/ page 291). #
Swivel the ball neck into the end position manually and let it engage. #
If t
If the ball nec
he ball nec k has been f
k has been f olded out
olded out::unlock the ball neck (/ page 291). #
Swivel the ball neck beneath the bumper manually and let it engage.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe unloc ked
ball nec k. #
Consult a quali/ed specialist workshop.
Head-up display currently
unavailable See Owner's
Manual *T
he head-up displ ayistemp orarily una vailable. Possible causes:
R malfunctions in the po wer supply
R signal inter fere nce #
Stop in accordance with the tra1c conditions and switch theve hicle o. and on again. Displ
aymessages and warning/indicator lamps
447 447
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Displa
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Solutions #
Ifth e display message still appears, consult a quali/ed specialist workshop.
Head-up display inoperative *The head-up displ ayhas an internal er ror. #
Consult a quali/ed specialist workshop.
Head-up display Brightness
currently reduced See Own-
er's Manual *T
he brightness of the head-up display is reduced. Possible causes:
R Dirt on the windscreen in the camera's /eld of vision
R Faulty exterior brightness signals #
Switch on the windscreen wipers. #
Clean the windscreen if necessar y. #
Switch theve hicle o. and switch it back on #
Ifth e display message still appears, consult a quali/ed specialist workshop.
Ù
Steering malfunction Drive
carefully Visit workshop *A
powe r steering malfunction has occur red. Steering characteristics may be impaired as a result. #
Drive on carefull y. #
Consult a quali/ed specialist workshop. 448 448
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Ù
Steering malfunction
Increased physical effort
See Owner's Manual *T
he po wer steering assistance is malfunctioning. &
W WARNING
ARNING Risk of an accident due toaltered steering characteristics
If th e po wer assistance of the steering fails partially or comple tely,yo u will need touse more forc eto stee r. #
If safe steering is possible, drive on carefull y. #
Visit or consult a quali/ed specialist workshop immediatel y. Ù
Steering malfunction Stop
immediately See Owner's
Manual *T
he steering is malfunctioning. Steering capability is signi/cantly impaired. &
W WARNING
ARNING Risk of accident if steering capability is impaired
If th e steering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and tra1c conditions. Do
not continue driving under any circums tances. #
Consult a quali/ed speciali stwo rkshop. Ù
Rear axle steering cur-
rently malfunctioning *T
herear axle steering is temp orarily una vailable. The turning circle may become wider. #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle.
If th e display message does not disappear: #
Drive on carefull y. #
Consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
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Ù
Rear axle steering Malfunc-
tion Visit workshop *T
herear axle steering is malfunctioning.
The rear axle has no steering capability.
The steering wheel may be til ted when you drive in a straight line. #
Adapt your speed and drive on carefull y. #
Consult a quali/ed specialist workshop immediatel y.
Ù
Rear axle steering Malfunc-
tion Stop immediately *T
herear axle steering is malfunctioning.
The rear axle has no steering capability.
The steering wheel may be til ted considerably when you drive in a straight line.
Depending on the steering wheel's tilted position, the steering wheel will also vibrate and a continuous warning tone
will sound. &
W WARNI NG
ARNI NGRisk of accident if steering capability is impai red
If th e steering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and tra1c conditions. Do
not continue driving under any circums tances. #
Consult a quali/ed speciali stwo rkshop. #
When stopping, bear the enlar gedve hicle width in mind. 450
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Displ
aymessages and warning/indicator lamps