2022 MERCEDES-BENZ EQC SUV warning light

R
The trailer cables or ada pter plugs ha vebeen
re mo ved.
Multimedia system: 4 © 5
Settings 5
Quick access
Ext
Ext ending t
ending t he ball nec
he ball nec k full
k fully electr
y electr ically
ically #
Select Ü.
The Trailer coupling extending… display mes-
sage appears on the multifunction displa y.
The ball neck will extend fully electricall y.#
Wait until the ball neck has loc ked in place.
If th e ball neck is not securely loc ked in place, the
Check trailer hitch lock message will appear on
th e multifunction displa y.
R
R e
etr
tr acting t
acting t he ball nec
he ball nec k full
k fully electr
y electr ically
ically #
Select Ü.
The Trailer coupling extending… display mes-
sage appears on the multifunction displa y.
The ball neck will retract fully electricall y.#
Wait until the ball neck has loc ked in place. If
th e ball neck is not securely loc ked in place, the
Check trailer hitch lock message will appear on
th e multifunction displa y. Coupling up/uncoupling a tr
Coupling up/uncoupling a tr
ailer
ailer &
W
WARNING
ARNING Risk of injury due toach ange
in vehicle le vel
V
V ehicles wit
ehicles wit h r
h rear axle lev
ear axle lev el contr
el control:
ol:theve hi-
cle le vel may be changed unintentionall y,e.g.
by ot her people. If you couple or uncouple the
trailer during this time, you may become trap-
ped. In addition, other people could become
trapped if parts of their body are between the
ve hicle body and the tyres or underneath the
ve hicle.
Obser vethefo llowing when coupling or
uncoupling: #
Do not open or close any doors or the
ta ilgate. #
Do not initiate the le vel control and do
not operate theDY NAMIC SELECT
switch. #
Do not lo ckor unlock theve hicle. R
R
eq
eq uir
uir ements:
ements:
R The ball neck is extended and engaged in a
securely loc ked position.
Tr ailers with a 7-pin plug can be connected tothe
ve hicle with thefo llowing adap ters:
R Adapter plug
R Adapter cable
The trailer will be cor rectly de tected bytheve hi-
cle only if thefo llowing conditions are met:
R The trailer is connected cor rectl y.
R The trailer lighting system is in working order.
The functions of thefo llowing systems will be
a.ec tedbya cor rectly connected trailer:
R ESP ®
trailer stabilisation
R Active Lane Keeping Assist
R Parking Assist PARKTRONIC
R Active Parking Assist
R Blind Spot Assist or Active Blind Spot Assist 244
244
Driving and parking

*
N
NO
OTE
TE Damage during uncoupling with an
engaged overrun brake The
vehicle may be damaged if you uncouple
with an engaged overrun brake. #
Do not uncouple trailers with an engaged
ove rrun brake. &
W
WARNING
ARNING Risk of becoming trapped when
disconnecting the trailer cable
V
V ehicles wit
ehicles wit h r
h rear axle lev
ear axle lev el contr
el control:
ol:The vehi-
cle may lo wer when the trailer cable is discon-
nected.
This could result in you or other people
becoming trapped if parts of your or their
body are between theve hicle body and the
tyres or underneath theve hicle. #
Make sure nobody is underneath the
ve hicle or in the immediate vicinity of the
wheel ar ches when you disconnect the
trailer cable. &
W WARNING
ARNING Risk of becoming trapped when
disconnecting the trailer cable
V
V ehicles wit
ehicles wit h lev
h level contr
el contr ol syst
ol system:
em:Thevehicle
may lo wer when the trailer cable is disconnec-
te d.
This could result in you or other people
becoming trapped if your or their limbs are
between theve hicle body and the tyres or
underneath theve hicle. #
Make sure that nobody is underneath the
ve hicle or in the immediate vicinity of the
wheel ar ches when you disconnect the
trailer cable. *
N
NOOTE
TE Damage tothere ar bumper from
ins talling adap ter cables or adap ter plugs The
following parts could be damaged when
swiveling the ball neck fully electricall y:
R Bumper
R Adapter cable
R Adapter plug #
Alwaysre mo vethe adap ter cable or
adap ter plug before swiveling the ball
neck fully electricall y. #
Secure the trailer against rolling away. #
Disconnect the electrical connection between
th eve hicle and the trailer. #
Uncouple the trailer. #
Place the co ver cap on the ball head.
% T
Tr
railer
ailer s wit
s wit h LED lighting:
h LED lighting: aTer uncoupling the
traile r,switch theve hicle on and then o.
again. Bicy
Bicy
cle r
cle r ac
ack function
k function &
W WARNING ARNING Risk of an accident if the bicy-
cle rack is used incor rectly
The bicycle rack may become de tach ed from
th eve hicle in thefo llowing cases:
R the permissible load capacity of the trailer
hitch is exceeded. 246
246
Driving and parking

Head-up display
Head-up display
F
F
unction of t
unction of t he head-up display
he head-up display The head-up display projects
thefo llowing into the
driver's /eld of vision:
R Information from the navigation system
R Information from the driver assistance sys-
te ms
R Some warning messages
Displa
Displa y cont
y content
ent 1
Navigation instructions
2 Current speed 3
Detected instructions and tra1c signs
4 Set speed in the driver assistance system
(e.g. Active Distance Assist DISTRONIC)
When youre ceive a call, the6 Incoming call
message will appear on the head-up displa y.
In audio mode, the station name or track will be
shown temp orarily when the audio source is being
actively operated.
Syst
Syst em limits
em limits
The visibility is in0uenced bythefo llowing condi-
tions:
R Seat position
R Image position setting
R Light conditions
R Wetro ad sur faces
R Objects on the display co ver
R Polarisation in sunglasses
% Inextreme sunlight, sections of the display
may appear washed out. You can cor rect this
by switching the head-up display o. and on
again. A
A
djus
djus ting t
ting t he head-up displa
he head-up displa y se
y settings on t
ttings on t he on-
he on-
boar
boar d com
d com put
puter
er On-board computer:
4 HUD 1
Setting cur rently selected
2 Digital speedome ter
3 Tra1c Sign Assist
4 Navigation displa ys
The following can be adjusted forth e head-up dis-
pla y:
R Position
R Brightness 254
254
Instrument display and on-board computer

%
Vehicles with rear telephon y:The handset
must be in the cradle while the system is
re set.
A prom ptappears again asking whe ther youre ally
wish toreset. #
Select Yes.
The multimedia system is reset tothefa ctory
settings. If you ha veset a PIN foryo ur system,
th is will also be reset. Dr
Dr
iv
ive syst
e syst em se
em se ttings
ttings Calling up t
Calling up t
he ener
he ener gy
gy0ow
0ow display
display Multimedia system:
4 © 5
EQ #
Select Energy flow.
The visualisation of the energy 0ow in theve hi-
cle is displ ayed.
The cur rent state of charge ofthe high-voltage
battery is displa yed in addition tothe energy 0o w. F
F
unctions of t
unctions of t he ener
he energy
gy0ow
0ow display
display 1
State of charge ofthe high-voltage battery
2 Electric mo tors (drive system)
3 Energy 0ow
4 High- voltage battery
The active components of the drive system are
highlighted on the energy 0ow displa y.The energy
0ow between the individual components is shown
in colour.
The energy 0ow is shown in di.erent colours
depending on the operating status:
R Whit
Whit e: e:strong acceleration (boost e.ect) R
Copper
Copper :
:driving at constant speed or with
moderate acceleration
R Blue:
Blue: recuperation (charging the high-voltage
battery) or overrun mode N
N
a
avig
vig ation
ation N
No
ot
tes on na
es on na vig
vigation
ation R
R
out
out e guidance wit
e guidance wit h augment
h augmented r
ed reality
eality &
W
WARNING
ARNING Risk of accident and injury as a
re sult of distraction, inco rrect depiction or
wrong interpr etation of the display
The camera image of the augmented reality
displ ayis not suitable as a guide for driving. #
Alwayske ep an eye on the actual tra1c
situation. #
Avoid extended obser vation of the cam-
era image. MBUX multimedia system
269
269

Then,
you can select a service and be connected
to a specialist at the Mercedes-Benz Customer
Centre.
Calling t
Calling t he Mer he Mercedes-Benz Cust
cedes-Benz Cust omer Centr
omer Centre
eaTer
aTer
aut
aut omatic accident or br
omatic accident or br eakdo
eakdown det
wn det ection
ection
R
R eq
eq uir
uir ements:
ements:
R The vehicle has de tected an accident or break-
down situation.
R The vehicle is stationar y.
R The hazard warning lights are switched on.
% This function is not available in all countries.
The vehicle can de tect accident or breakdown sit-
uations under cer tain circumstances.
In theev ent an accident or breakdown is de tec-
te d, the emer gency guide sh ows saf ety no tes in
th e multimedia system displa y.
ATer quitting the emer gency guide display on the
multimedia system, a prom ptappears asking
whe ther youwo uld like toget support from the
Mercedes-Benz Customer Centre. #
Select Call.
R ATer your ag reement, or if the Mercedes
me connect service "Accident and Break-
down Management" is active, theve hicle
data is transfer red automatically
(/ page 287).
R The Mercedes-Benz Customer Centre
ta ke syo ur call and or ganises the break-
down and accident assistance.
Yo u may be charge dfo rth ese services.
% Depending on the se verity of the accident, an
automatic emer gency call can be initia ted.
This has priority over all other active calls.
% In addition, if the Mercedes me connect
service "Telediagnostics" is active, a similar
prom ptcan appear aTer a delay in theev ent
of a breakdown. If you are already in contact
with the Mercedes-Benz Customer Centre or
ha ve already received support, this prom pt
can be ignored or declined.
% Ifyo u answer the prom ptfor support from the
Mercedes-Benz Customer Centre with Later,
th e message will be hidden and appear again
later. The prom
pttriggered bythe Mercedes me
connect service "Telediagnostics", can either
be con/ rmed or declined. ATer being
declined, this will not be shown again.
Arr Arr anging a ser
anging a ser vice appointment via a Mer
vice appointment via a Mer cedes
cedes
me call
me call
If yo u ha veactivated the maintenance manage-
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Customer
Centre. You will then receive individual recom-
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsen tedto the
maintenance management service, the multime-
dia system reminds you aTer a cer tain amount of
time that a service is due. A prom ptappears ask-
ing if youwo uld like tomake an appointment. #
T To arr
o arr ang
ange a ser
e a ser vice appointment
vice appointment: :select Call.
ATer your ag reement, theve hicle data is
transfer red and the Mercedes-Benz customer
centre take syo ur prefer red appointment date.
The information is then sent toyour desired
service outlet. 284
284
MBUX multimedia system

#
Push handle 1ofthe bonnet catch upwards
and liT the bonnet until it opens automaticall y.
Closing t
Closing t he bonnet
he bonnet #
Lowe rth e bonnet toa height of around 20 cm
and then allow it tofall, applying a little force
as you let it go. #
Ifth e bonnet can still be liTed slightl y,open
th e bonnet again and close it with a little more
fo rc e until it engages cor rectl y. Chec
Chec
king t
king t he coolant lev
he coolant lev el
el &
W
WARNING
ARNING Risk of burns from hot compo-
nents in the engine compartment
Cer tain components in the engine compart-
ment can be very hot, e.g. the drive system
and the cooler. #
Allow the drive system tocool down and
to uch only the components described
belo w. &
W WARNI NG
ARNI NGRisk of scalding from hot cool-
ant
Yo u may scald yourself if you open the cap
when the drive system is at normal operating
te mp erature. #
Let theve hicle cool down before opening
th e cap. #
When opening the cap, wear pr otective
glo ves and saf ety glasses. #
Open the cap slo wlytorelease pressure. #
Park theve hicle on a le vel sur face. #
Check the coolant temp erature display on the
inst rument displa y.
The coolant temp erature must be below 40°C. Maintenance and care
307 307

N
N
o
ot
tes on car
es on car e of car par
e of car par ts
ts &
W
WARNING
ARNING Risk of entrapment if the wind-
screen wipers are switched on while the
windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe wiper
arm. #
Always switch o. the windscreen wipers
and the drive system before cleaning the
windscreen or wiper blades. To
avo id damage totheve hicle, obser vethe no tes
on cleaning and care of thefo llowing car parts:
Wheels and r
Wheels and r ims
ims
R Use water and acid-free alloy wheel cleaners.
R Do not use acidic alloy wheel cleaners to
re mo vebrake dust. This could damage wheel
bolts and brake components.
R Toavo id cor rosion of the brake disks and
brakepads, drive theve hicle for a few minu tes
aTer cleaning before parking it. The brake
disks and brakepads warm up and dry out. W
W indo ws
indo ws
R Clean the windo wsinside and outside with a
damp clo thand with a cleaning agent recom-
mended for Mercedes-Benz.
R Do not use dry clo ths or abrasive or sol vent-
based cleaning agents toclean the inside of
windo ws.
% ATer changing the wiper blades or treating
th eve hicle with wax, clean the windscreen
th oroughly with cleaning agents recommen-
ded for Mercedes-Benz. Failure toobser vethe
application instructions may result in damage,
smear mar ksor dazzling spots.
% Remo veextern al fogging or dirt on the wind-
screen in front of the multifunction camera.
Otherwise, driving systems and driving saf ety
systems may be impaired or not available
(/ page 191).
W
W iper blades
iper blades
R Movethe wiper arms into there placement
position (/ page 136).
R With th e wiper arms folded out, clean the
wiper blades with a damp clo th.%
Make sure that the wiper blades are coated.
The coating can lea veresidues on a clo th. Do
not rubth e wiper blades excessively or clean
th em too oTen.
Ext
Ext er
erior lighting
ior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent (e.g. car sha mpoo).
R Only use cleaning agents or cleaning clo ths
th at are suitable for plastic lenses.
V
V ehicle soc ke
ehicle soc ket (high-v
t (high-v olt
oltag
age batt
e batt er
ery)
y)
R Use clean water and a soT clo thtoclean the
ve hicle soc ket.
R Do not use high-pressure cleaners or cleaning
agents such as soap.
Sensors
Sensors
R Clean the sensors in the front and rear bump-
ers with a soT clo thand car shampoo
(/ page 191).
R When using a high-pressure cleaner, main tain
a minimum distance of 30 cm. 312 312
Maintenance and care

R
R
e
ev
v er
er sing camer
sing camer a and 360° Camera
a and 360° Camera
R Open the camera co ver with the multimedia
system (/ page 231).
R Use clean water and a soT clo thtoclean the
camera lens.
R Do not use a high-pressure cleane r.
Tr
Tr ailer hitch
ailer hitch
R Obser vethe no tes on care in the trailer hitch
manufacturer's operator manual.
R Do not clean the ball neck with a high-pres-
sure cleaner or sol vent.
R Remo vetraces of rust on the ball (e.g.using a
wire brush).
R Remo vedirt with a lint-free clo th.
R ATer cleaning, lightly oil or grease the ball
head.
% Before using trailers with anti-torsional cou-
pling, obser vethe manufacturer's operator
manual. N No
ot
tes on car
es on car e of t
e of the int
he int er
erior
ior &
W
WARNING
ARNING Risk of injury from plastic parts
breaking o. aTer the use of sol vent-based
ca re products
Care and cleaning products containing sol-
ve nts can cause sur faces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning products
containing sol vents toclean the cockpit. &
W WARNING
ARNING Risk of injury or fatal injuries
from bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to tear
or fail in an accident. #
Never bleach or dye seat belts. To
avo id damage totheve hicle, obser vethefo l-
lowing no tes on cleaning and care: Seat belts
Seat belts
R Clean with luk ewarmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry byheating them toove r 80°C or
ex posing them todirect sunlight.
Display
Display
R Switch o. the display and let it cool down.
R Clean the sur face carefully with a micro/bre
clo thand a suitable displ aycare product (TFT-
LC D).
R Do not use any other agents.
Head-up displ ay
Head-up display
R Clean with a soT, non-static, lint-free clo th.
R Do not use cleaning agents.
Plas
Plastic tr tic tr im
im
R Clean with a damp micro/bre clo th.
R For heavy soiling: Use a cleaning agent recom-
mended for Mercedes-Benz.
R Do not attach stic kers, /lms or similar materi-
als. Main
tenance and ca re
313
313