2022 MERCEDES-BENZ E CLASS phone

and
hitvehicle occupan ts.Inaddit ion,cup
holder s,open stow agespaces andmobil e
phon ere cep tacles canno talw aysre tain all
objects within.
Ther eis arisk ofinjury, par ticular lyin the
eve ntofsud den brak ing orasud den chang e
in dir ecti on. #
Alwaysst ow objects sothat they canno t
be thro wn aroun din suc hsitu ation s. #
Alwaysmak esur eth at obj ects donot
pr otru de from stow agespaces, parcel
ne ts or stow agene ts. #
Close theloc kable stow agespaces
bef orestar tin gajou rney . #
Alwaysst ow and secur ehea vy,har d,
poin ted, shar p-edg ed,fragile orbulky
objects inthetrunk/car gocom part-
ment. Obser
vetheadditional information onstow ing
mobile communications devices correctl y:
R Loading theve hicle (/page104)
Blu et Blue
too th oo
th® ®
conn ection: conn
ection: The
menu viewand theav ailabl efu nct ionsin the
te lephone menuarein par tdependent onthe
Blue toot h®
pro/le oftheconnect edmobile
phone. Fullfunctionality isonl yav ailabl eif th e
mobile phonesuppor tsbo th ofthefo llo wing Blue-
to ot h®
pro/les:
R PBAP (Phone BookAccess Pro/le)
- The cont acts onthemobile phoneare
sho wnautomaticall yon themultimedia
sy stem.
R MAP (Messag eAc cess Pro/le)
- The mobile phonemessag efun ction scan
be used onthemultimedia system.
Ir re specti veofthis, Blue toot h®
audio funct ionality
can byused withan ymobile radio unit.
Fo rinf ormation onthera ng eof functi onsofthe
mobile radio unit tobe connect ed,see themanu-
fa ctur er's oper atingins tructio ns.
N N
e e
tw tw
or or
kconn ection: k
conn ection: The
follo wing cases canlead tothecall being dis-
connect edwhile theve hicle isin mo tion :
R Youswitc hint oatransmiss ion/receptionsta-
tion, inwhic hno communica tionchann elis
fr ee.
R The SIM cardused isno tcom patiblewithth e
ne tworkav ailabl e
R Amobil ephon ewit h"Twinc ard" islog gedint o
th ene tworkwit hth esecond SIMcardat the
same time
The mult imedi asy stem suppor tscalls inHD
Vo ice ®
forim prov ed speec hqu alit y.Arequ ire-
ment forth is isthat themobile phoneandthe
mobile phonenetworkpr ov ider oftheper son you
ar ecalli ngsuppor tHD Voice ®
.
Depending onthequ alit yof theconnection, the
vo ice qualit yma y0uctuat e.
Fu rther informatio ncan beobt aine dfrom an
aut hor izedMer cedes- BenzCen teror at: https://
www .mer<00440046004500460054000E00430046004F005B000F00440050004E00100044
0050004F004F004600440055> MBUX
multimedia system
253 253

TT
elephone menuov elephone
menuover er
vie w vie
w 1
Blue toot h®
de vice name ofthecur rentl ycon-
nect edmob ilepho ne/of themobile phone
2 Blue toot h®
de vice name ofthecur rentl ycon-
nect edmob ilepho ne/of themobile phone
(tw ophone mode)
3 Batteryst atus oftheconnect edmobile phone
4 Sign alstr engt hof themobile phonenetwork
5 Options 6
Device manag er
7 Messag es
8 Numer icalpad
9 Cont actsear ch T T
elephon elephon
yoper y
oper ating modes ov atin
gmodes over er
vie w vie
w
Depending onyour equipment, thefo llo wing tel-
ephon yoper ating modes areav ailabl e:
R Amobil ephon eis conn ectedtothemultime-
dia system viaBlue toot h®
. 254254
MBUX
multimedia system

R
Twomobile phones areconnect edwithth e
multimed iasystem viaBlue toot h®
(tw ophon e
mode ).
- Youcan useallthefunction sof themulti-
media system withth emobile phoneinthe
fo re ground.
- Youcan receiv eincomi ngcalls andmes-
sag eswithth emobile phoneinthebac k-
gr ound.
Yo ucan interch ang eth emobile phonein
th efo re ground andbackground.
Connecting amobile phone Connecting
amobile phone
R R
eq eq
uir uir
ements: ements:
R Blue toot h®
is activ ated on themobile phone
(see themanuf acturer'soper ating instruc-
tion s).
R Bluetoo th®
is activ ated on themultimedia sys-
te m. Mult
imedia system:
4 © 5
Phone
Sear c Sear
ching f hing
for amobile phone or
amobile phone #
Sele ctí. #
Sele ctConnect NewDevice .
Conn ecting amobile phone Conn
ecting amobile phone
Au thor ization follo ws using securesim ple pair ing. #
Select amobile phone.
A code isdispla yedin themultimedia system
and onthemobile phone. #
Ifbo th codes match,con/r mthecode onthe
mobile phone.
F F
uncti onsint uncti
onsinthe t he
telephon elephon
ymenu y
menu
In thete lephon ymenu youha ve thefo llo wing
functions, forex am ple:
R Makin gcalls, e.g.:
- R Accep ta call
- k EndCall
- i Create Confer. Call
- Accep tingor rejec ting awa iting call R
Managing contacts, e.g.:
- Downloading mobilephonecontacts
- Managing thefo rm atof acont act's name
- Savin gacont actasafa vo rite
R Receivi ngand sendi ngmessag es,e.g.:
- Using there ad-al oudfunct ion
- Dict atingane wmessag e MB
UX mult imedi asy stem
255 255

#
T T
o ar r o
ar rang ang
easer e
aser vice appointmen t vice
appointmen t: :
select Call.
ATer your agreement, theve hicle datais
tr ansf erredand theMer cedes-Benz customer
cent ertake syo ur prefer redappointment date.
The information isthen sent toyour desir ed
ser vice outle t.
This willcont actyouto con/r mtheappoint-
ment andifnecessar yconsult aboutthe
de tails.
% Ifyo uselect LateraTertheser vice messag e
appear s,themessag eis hidden andreap-
pear sat alat er time .
Tr Tr
ansf ansf
err er
red dat ed
dat adur a
dur ing aMer ing
aMer cedes mecall cedes
mecall
When youmak easer vice callviaMer cedes me,
dat ais transmitt ed.This enables targ eted advice
and asmoo thser vice .
The follo wing requ irements mustbeful/lled for
th etransf erofthedat a:
R The vehicle isswitc hedon.
R The requ ired data transf ertech nolo gyissup -
por tedby themobile phonenetworkpr ov ider .
R The qualit yof themobile connection issu1-
cient . Multi-s
tage transf erdepe ndsonthefo llo wing fac-
to rs:
R Reason forth einitiation ofthecall
R The availabl emobil ephon etransmi ssiontech -
nolo gy.
R The activated Mer cedesme conne ctser vice s.
R The service select edinthevo ice contr olsys-
te m.
Dat Dat
atr a
transf ansf
erifMer er
ifMer cedes meconnect ser cedes
meconnect services vices
ar ar
eno e
no tactiv t
activ at at
ed ed
If no Mer cedes meconnect services areactiv a-
te d, thefo llo wing datais transf erred:
R Vehicle identi/cation number
R Time ofthecall
R Reason forth einitiation ofthecall
R Countr yindicat oroftheve hicle
R Setlang uagefo rth emultimedia system
R Telephone numberofthecommunication plat-
fo rm inst alled intheve hicle If
acall ismade fora ser vice appointment viathe
ser vice reminder ,th efo llo wing datais also trans-
mitt ed:
R Current mile ageand maintenanc edat a
If aca llis ma de aTer aut oma ticaccid ent orbreak -
do wn detection using themultimedia system, the
fo llo wing datais also transmitt ed:
R Current mile ageand maintenanc edat a
R Current vehicle location
If Ac ciden tand Breakdo wnMan agemen tis called
via thevo ice contr olsystem, thefo llo wing data
can also becalled upfrom theve hicle bythe
Mer cedes-Be nzcust ome rcent er:
R Current vehicle location
Dat Dat
atr a
transf ansf
erifMer er
ifMer cedes meconn ectser cedes
meconn ectservice s vice
s
ar ar
eactiv e
activ at at
ed ed
An ove rview of thedat atransmitt edcan befound
in there specti veterm sof use forMer cedes me
connect services. These canbeobt ained inthe
Mer cedesme portal:https://
me.secur e.mercedes-benz.com 258258
MBUX
multimedia system

DatDat
apr a
pr ocessing ocessing
The datatransmitt edwithin thescope ofthecall
is dele tedfrom thepr ocessing system aTer the
call is/nished, inso faras this dat ais no tbeing
used forot her activ ated Mer cedes meconn ect
ser vice s.
The incident-speci/c datais processed andstor ed
in theMer cedes-Benz customer centerand, if
re qu ired toprocess theincident, forw arded tothe
ser vice partner aut hor izedby theMer cedes-Benz
cust omer center.Please take note of thedat apr o-
te ction information ontheMer cedes meInterne t
pag ehttps://www .mercedes.me orinthere cor -
ded messag eimmedi atelyaTer callingth e
Mer cedes-Be nzcust ome rcent er.
% The recor ded messag eis no tav ailabl ein
ev erycountr y. MerMer
cedesme conne ct ced
esme conne ct InfInf
or or
ma tion onMer ma
tion onMer cedesme conne ct ced
esme conne ct
Mer cedesme conne ctcons istsofmul tipleser v-
ices. Yo
ucan usethefo llo wing services viathemulti-
media system and theove rhead contr olpanel, for
ex am ple:
R Acciden tand Breakdo wnManag ement(me
butt onorsituat ion-depen dentdispla yin the
multimed iasystem)
R Mer cedes-Be nzemer gency callsy stem (aut o-
ma tic eme rgency calland SOS button)
The Mercedes meconnect Acciden tand Break -
do wn Manag ementand theMer cedes-Benz emer-
ge ncy callcent erareav ailabl eto youar ound the
cloc k.
The mebutt onand theSOS buttoncan befound
on theve hicle' sove rhead contr olpanel
(/ page256).
Yo ucan also calltheMer cedes-Benz customer
cent erusing themultimedia system
(/ page256).
Please note that Mer cedes meconn ectisa
Mer cedes- Benzser vice .In emer gencie s,/rst call
th enational emergency service susi ng thestand-
ar dnational emergency service telephone num-
ber s.In emer gencie s,youcan also usethe Mer
cedes-Be nzeme rgency callsystem
(/ page263).
Obser vetheconditions ofuse forMer cedes me
connect andother service s.These canbe
obt aine din theMer cedes mePortal: http s://
me.se cure.me rcedes-benz.com
Fu rther informatio nabout Mercedes meconn ect
ser vice scan beobt aine din theMer cedes mePor-
ta l:https://me.secur e.mercedes-benz.com
Inf Inf
or or
mation onMer mation
onMer cedes meconnect A cedes
meconnect Accident ccident
and Br and
Breakdo eakdo
wnManag wn
Manag ement ement
The Acciden tand Breakdo wnManag ementcan
incl ude thefo llo wing functions:
R Supplement totheMer cedes-Benz emergency
ca llsy stem (/ page263)
If nece ssary, thecont actperson atthe
Mer cedes-Be nzeme rgency callcent erfor-
wa rdsth ecall toMer cedesme conne ctAcci-
dent andBreakdo wnManag ement.Fo rw ard-
ing thecall isho wev ernotpossible inall coun-
tr ies.
R Breakdo wnassist ancebyate ch nici anon
loc atio nand/o rth eto wing awayof theve hicle MB
UX mult imedi asy stem
259 259

to
thenear estauthor ized Mercedes-Benz Cen-
te r
Yo uma ybe charge dfo rth ese services.
R Addition totheemer gency guide aTer aut o-
ma tic accid ent orbreak down detection
(/ page257)
In theeve ntofabr eak down oraccid ent, fur-
th er vehicle datais sent whichenab lesoptimal
suppor tby theMer cedes-Benz customer cen-
te rand theaut hor ized service partner or
br eakdo wnassist ance.
R Addition totheMer cedes meconnect service
Te lediagnostics
Wi th theTe lediagnostics function,speci/c
we arand failur ere por tsarere cor ded bythe
ser vice prov ider ,in so faras these can be
clear lyint erpr eted and areav ailabl eth ro ugh
th emonit oring ofcom ponents that aresubj ect
to diagnos tics.
If yo ur vehicle detects abr eakdo wnorthre at
of abr eakdo wn,youma ybe prom pted via the
multimed iasystem tocont acttheMer cedes-
Benz customer centerforfur ther help. This pr
om ptinthemultimedia system onlyappear s
when theve hicle isstation ary.
% Thes eser vice sar esub ject totech nica l
re str iction ssu ch asthemobile phonecover-
ag e, mobil ene tworkqu alit yand theability of
th epr ocessing systems tointerpr et thetrans-
fe rred dat a.In some circumst ances, this can
re sult indela ysorthefa ilur eof theinf orma-
tion toappear inthemultimedia system.
Mor einf ormation aboutMercedes meconnect
ser vices canbeobt ained intheMer cedes mePor-
ta l:https://me.secur e.mercedes-benz.com
Dat Dat
atr a
transf ansf
err er
red dur ed
dur ing Mer ing
Mer cedes meconnect cedes
meconnect
call ser call
services vices
The datatransf erreddur ing aMer cedes mecon-
nect calldepends on:
R The reason forinitiation ofthecall
R The service that isselect edinthevo ice con-
tr ol system
R The activ ated Mer cedes meconnect services
Yo ucan /ndout whic hdat ais transf erredwhen
using theser vices inthecur rentl yva lid Mer cedes me
connect term sof use and thedat apr otection
inf ormation forMer cedes meconnect. Youcan
/n dth ese inyour Mer cedes meuser account. OvOv
er er
vie vie
wof t w
of the Mer he
Mer cedes me&Apps menu cedes
me&Apps menu When
youlog inwit hauser account tothe
Mer cedesme Portal, then ser vices ando.er s
fr om Mer cedes-Benz willbeavailabl eto you.
Fo rmor einf ormation consult anaut hor ized
Mer cedes-Benz Centeror visit theMer cedes me
por tal:https://me.secur e.mercedes-benz.com
% Mak esur eyo ualw ayske ep theMer cedes me
apps updat ed.
Yo ucan callupthemenu usingMercedes me&
Apps inthemultimedia system.
In theMercedes me&Apps menu, thefo llo wing
op tions canbeavailabl e:
R Con nect ingtheve hicle withth eMercedes me
user account
R Dele tingaconnection between aMercedes
me user account andtheve hicle
R Calli ngup theMer cedes meservices 260260
MBUX
multimedia system

R
Calling upapps suchas, In-Car O1ceorthe
we bbr ow ser depen dingon availabi lity WW
eb brow eb
brow ser ov ser
over er
vie w vie
w The
webbr ow ser isstar tedusing theMercedes
me &Apps menu. 1
URL entry
2 Bookmar ks
3 Webpag e,bac k
4 Webpag e,forw ards
5 Torefres h/st op
6 Options %
Websit escanno tbe sho wnwhile theve hicle is
in mo tion . OvOv
er er
vie vie
wof smar w
of smar tphon eint tphon
eint egr eg
ration ation
Wi
th Sma rtphone Integration, youcan usecertain
functions onyour mobile phoneviathemultime-
dia system displa y.
Onl yone mobile phoneatatime canbeconnec-
te dvia Smar tphone Integration tothemultimedia MBUX
multimedia system
261 261

sy
stem. Also foruse withtw ophone modewith
smar tphone integration, onlyone additiona l
mobi lepho necan beconnec tedusing Bluetoot h®
wit hth emultimedia system.
The fullrang eof functi onsforSmar tphone Inte-
gr atio nis onl ypossibl ewit han Interne tconn ec-
tio n.The appr opriateappli catio nmus tbe down-
loaded onthemobile phonetouse Smar tphone
Int egration. Themobi lepho nemust beswi tched
on and connec tedto aUSB portwit hth eç
symbol onthemultimedia system using asuit able
cable.
Apps forSmar tphone Integration
R Apple CarPla y®
R Andr oidAuto
% Forsaf etyre asons, the/r st activ ation of
Smar tphone Integration onthemultimedia
sy stem must becar ried out when theve hicle
is station aryand thepar king brak eis applied.
Yo ucan star tApple CarPla y®
or Andr oidAuto
fr om thede vice manag er. %
Mercedes-Benz recommen dsdiscon necting
th econnecting cableonlywhen theve hicle is
st ation ary.
Ov Ov
er er
vie vie
wof tr w
of transf ansf
err er
red v ed
vehicle data ehicle
data
When usingSmartphone Integration, certain vehi-
cle datais transf erredto themobile phone. This
enables youto get thebest outofselect edmobile
phone services. Vehicle datais no tdir ectl yacces-
sible .
The follo wing system information istransmitt ed:
R SoTw arere lease ofthemultimedia system
R System ID(anon ymized)
The transf erofthis dat ais used tooptimize com-
munication between theve hicle andthemobile
phone.
To do this, and toassign severalve hicles tothe
mobile phone, ave hicle identi/er israndom lyge n-
er ated.
This hasno conne ctionto theve hicle identi/ca-
tion number(VIN) andisdele tedwhen themulti-
media system isrese t(/ page244). The
follo wing driving status datais transmitt ed:
R Transmi ssionpositionengaged
R Distinctio nbe tween parked, standst ill,rolling
and driving
R Day/night modeoftheinst rument cluster
R Drive type
The transf erofthis dat ais used toalter howcon-
te nt isdis pla yedto cor respond tothedr iving sit-
uation.
The follo wing position datais transmitt ed:
R Coor dinat es
R Speed
R Com pass direction
R Acceler ation directio n
This datais used bythemobile phonetoimprove
th eaccur acyofthena vig ation (e.g.forcontinua-
tion inatunnel). 262262
MBUX
multimedia system