(6) months after the expiration of
the warranty.
3. To file a claim with BBB AUTO LINE,
call 1-800-955-5100. There is no
charge for the call.
4. In order to file a claim with BBB
AUTO LINE, you will have to
provide your name and address,
the brand name and vehicle
identification number (VIN) of your
vehicle, and a statement of the
nature of your problem or
complaint. You will also be asked to
provide: the approximate date of
your acquisition of the vehicle, the
vehicle's current mileage, the
approximate date and mileage at
the time any problem(s) were first
brought to the attention of Mazda
or one of our dealers, and a
statement of the relief you are
seeking.
5. BBB AUTO LINE sta ff may try to
help resolve your dispute through
mediation. If mediation is not
successful, or if you do not wish to
participate in mediation, claims
within the program's jurisdiction
may be presented to an arbitrator
at an informal hearing. The
arbitrator's decision should
ordinarily be issued within 40 days
from the time your complaint is
filed; there may be a delay of 7
days if you did not first contact
Mazda about your problem, or a
delay of up to 30 days if the
arbitrator requests an inspection/
report by an impartial technical
expert or further investigation and
report by BBB AUTO LINE.
6. You are required to use BBB AUTO LINE before asserting in court any
rights or remedies conferred by
California Civil Code Section
1793.22. You are also required touse BBB AUTO LINE before
exercising rights or seeking
remedies created by Title I of the
Magnuson-Moss Warranty Act, 15
U.S.C. sec. 2301 et seq. If you
choose to seek redress by pursuing
rights and remedies not created by
California Civi l Code Section
1793.22 or Title I of the
Magnuson-Moss Warranty Act,
resort to BBB AUTO LINE is not
required by those statutes.
7. California Civi l Code Section
1793.2 (d) requires that, if Mazda
or its representative is unable to
repair a new motor vehicle to
conform to the vehicle's applicable
express warranty after a reasonable
number of attempts, Mazda may be
required to replace or repurchase
the vehicle. California Civil Code
Section 1793.22 (b) creates a
presumption that Mazda has had a
reasonable number of attempts to
conform the vehicle to its
applicable express warranties if,
within 18 months from delivery to
the buyer or 18,000 miles on the
vehicle's odometer, whichever
occurs first, one or more of the
following occurs:
The same nonconformity [a
failure to conform to the written
warranty that substantially impairs
the use, value or safety of the
vehicle] results in a condition that
is likely to cause death or serious
bodily injury if the vehicle is
driven AND the nonconformity
has been subject to repair two or
more times by Mazda or its
agents AND the buyer or lessee
has directly noti fied Mazda of the
need for the repair of the
nonconformity; OR
Customer Information and Reporting Safety Defects
Customer Assistance
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Specifications
▼ Charge System
Item
Servicing data
Input power 110 - 240 V AC (single phase)
Rated frequency 60 Hz
Maximum rated electrical current 32 A (normal charge)
Maximum power consumption 7.68 kVA (normal charge)
Maximum charging current 100 A (quick charge)
Electrical leakage detection current
for control box including genuine
charge cable 5 mA
EV charge mode/Connection type Normal charge: AC Level 1, AC level 2
Quick charge: CCS1 (Combo1)
Installation requirements
(information on protection against
short-circuit current and equipment
protection) Applicable laws and regulations, and standards must be followed
for protection measures against over-current and over-voltage.
Always make sure to install a ppropriate over-current protection
devices to the wiring of houses and buildings.
IP level IP44: When charge connector is connected to charge inlet
IP67: Charge cable
Operating temperature Onboard charger: -30 °C (-22 °F)
― 65 °C (149 °F) (coolant
temperature). Performance degrades at 60 °C (140 °F) or higher Charge cable: -30 °C (-22 °F) ― 50 °C (122 °F) (ambient tem-
perature)
Storage temperature Onboard charger: -40 °C (-40 °F)
― 65 °C (149 °F) (coolant
temperature), -40 °C (-40 °F) ― 85 °C (185 °F) (ambient tem-
perature)
Charge cable: Vehicle guaranteed temperature
Applicable standards Onboard charger:
EN/IEC 61851-1, EN/IEC 61851-21,
EN/IEC 61851-23, UL 2202
Charge cable: NFPA 70, NFPA 79, SAE -J 1772, UL 62, UL 817, UL
2231-1, UL 2231-2, UL 2251, UL 2594, CSA C22.2 No.280-16
Adapters Do not use an adapter on the charge plug and the charge con-
nector.
Do not use an extension cable.
▼ High Voltage Battery
Item
Specification
Type Lithium-ion battery
Specifications
Speci fications
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