Replacing Tires and WheelsWARNING: For your safety, it is
recommended that only wheels
and tires that match the original
specification are used on the vehicle.
Specifications for approved winter
tires are available by contacting your
Lucid Service Center.WARNING: Operation of the Tire
Pressure Monitoring System (TPMS)
may be affected if the tires are
replaced with a different specification
from the originals.
Wheel rims and tires are matched to suit
the handling characteristics of the vehicle.
Always check that replacement tires comply
with the original specification. If tires other
than those specified are used, ensure that
the load and speed ratings (shown on the tire
side wall) equal or exceed those of the original
specification.
Ideally, tires should be replaced as sets of
four. If this is not possible, replace the tires
in pairs (front and rear). When replacng tires,
the wheels should be balanced and alignment
checked.
Asymmetric tires
WARNING: Vehicle traction and
handling will be seriously impaired if
the tires are incorrectly installed on
the wheels.
Your vehicle is equipped with Asymmetric
tires that have different tread patterns on
the outer and inner edge of the tire. On the
outside edge, the tread pattern exhibits large
tread blocks that are designed to provide
dry traction and handling thanks to a larger
contact area with the road.
On the inside edge, the tread block is smaller
to provide better wet grip. An increased
number of grooves helps disperse water on wet roads and reduce the risk of aquaplaning.
This means the tire is built to provide great
performance in both wet and dry conditions.
Asymmetric tires must be mounted on
the wheel with the correct sidewall facing
outwards from the vehicle. The sidewall of the
tire is marked with the word OUTSIDE.
When new tires are installed, always make
sure the tires are correctly oriented.
Run-
Contact a Lucid Service Center to have the
issue rectified as soon as possible.
Tire pressure correction
The tire pressure indicator light does not
automatically turn off when the tire pressure
is adjusted for all four tires.
After the tires are inflated to the correct
pressures, drive your vehicle over 18 mph
(30 km/h) to activate the Tire Pressure
Monitoring System (TPMS) and turn off the
low tire pressure indicator light.
Tire changing
Always have your tires serviced or changed by
a qualified technician.
Care must be taken to avoid contact between
the bead of the tire and the sensor during removal and refitting of the tire, otherwise
the sensor may become damaged and/or inoperable.
Replacing a tire pressure sensor
If you experience frequent low tire pressure warnings and the tire pressures are correct,
contact Lucid Service Center to determine if
a tire pressure sensor requires replacement.
Note: If a non-Lucid Service Center has
replaced a tire pressure sensor, it may not
work until it has been programmed to the
vehicle by Lucid.Tire & Wheels182
Roadside Assistance
Contacting Roadside Assistance
Lucid is committed to providing excellent
service. Our Roadside Assistance Program is
available 24 hours a day, 365 days a year. For
assistance call::
+1 888-995-8243 (888-99-LUCID)
Advise the representative of: -Vehicle identification number (VIN)
- Vehicle description
- License plate number
- Problem with the vehicle
- Your location
Lucid ensures appropriate transportation of its vehicles under the Lucid Roadside
Assistance Program. However, it is your
responsibility to provide the vehicle
transporter with instructions on how to
transport the vehicle. See Transporting the
Vehicle .
Services Covered
The following are covered at no charge for four
years or 50,000 miles, whichever comes first:
- Emergency Towing/Transport Service
for warranty repairs to the nearest
authorized Lucid Service Center
- Roadside service
- Flat Tire
- 12v Battery
Within the first year of ownership, Lucid
will also provide towing and transport to an
authorized Collison Repair facility in the event
of an accident.
Roadside Assistance & Emergency Information196
New Vehicle Limited Warranty
Message to Customers
Welcome to the Lucid New Vehicle LimitedWarranty, and welcome to luxury electric. This
guide provides a detailed explanation of the
warranty terms for the Lucid Air, including
coverage types, durations, limitations, regions,
and more. Our goal is to provide peace of
mind and exceptional service at every step of
the Lucid Air ownership experience.
Who is the Warrantor?
Lucid USA, Inc. is the warrantor in the
United States and Lucid Motors Canada
ULC is the warrantor in Canada (collectively
"Lucid”). Lucid will provide repairs to Lucid
Airs sold by and delivered directly from Lucid
or its affiliates during the applicable warranty
periods in the specified Warranty Regions
listed below in accordance with the terms, conditions and limitations in this Lucid New
Vehicle Limited Warranty.
Warranty RegionWarrantor and Contact InformationUSALucid USA, Inc.
7373 Gateway Blvd
Newark, CA 94560
Phone: 1-888-99 LUCID
(1-888-995-8243)CanadaLucid Motors Canada ULC
Suite 2300, Bentall 5, 550
Burrard Street Vancouver BC,
V6C 2B5
Phone: 1-888-99 LUCID
(1-888-995-8243)
The Lucid New Vehicle Limited Warranty is valid only within the region for which theLucid Air was originally manufactured and
sold. Any service required under the terms of
this Lucid New Vehicle Limited Warranty will
be provided by a Lucid Service Center.
You may take your Lucid Air temporarily to any
region where there is a Lucid Service Center,
and the Lucid Warranty will be honored in that
region. Temporary is defined as a period less
than six months. Proof of compliance with
any temporary import laws or regulations is
required. If you are permanently moving to
a new region supported by a Lucid Service
Center, you may apply to Lucid to transfer the
Lucid Warranty to the region for the duration of your ownership. Requests to transfer a
vehicle
-Upholstery and trim
- Steering Wheel
- Floor coverings
Service parts include, but are not limited to: -Filters
- Lubricants
- Items replaced during routine
maintenance
Service adjustments required after the first
service, including but not limited to:
-Adjustment to doors and hoods
- Head lamp adjustment
- Wheel alignment
- Wheel balancing
Tires
The original factory fitted tires are covered
against manufacturing defects by the tire
manufacturer, who provides a separate
warranty to you with its own terms and
conditions. Warranty claims must be made
directly with the tire manufacturer. The Lucid
New Vehicle Limited Warranty does not cover
tires.
Performance Modi
demonstrator vehicle), whichever occurs first
and lasts until the time period as stated in
the New Vehicle Warranty Coverage section of
this guide.
What Are Your Remedies?
The Lucid New Vehicle Limited Warranty
covers the rectification of reported defects
covered by this warranty via repair,
replacement, or adjustment of faulty parts
or components, as determined by Lucid in
its discretion. If a defect can be properly
eliminated by repair, and this is the most
economical course of action, then the Lucid
Service Representative will complete the
repair. Lucid may determine at its sole
discretion that certain parts or components
should be replaced rather than repaired.
For Lucid Genuine Spare Parts installed
during a warranty repair, the warranty
coverage ends at the expiration of the
warranty period for that covered system.
For reported defects in the materials or
workmanship of any parts manufactured or
supplied by Lucid but not remedied within the
warranty period, the Lucid Warranty coverage for that reported defect will continue until the
reported defect is resolved. Such coverage will
end:
-When the Lucid Service Representative
confirms that the defect has been
eliminated;
- When the Lucid Service Representative
confirms that no fault exists; or
- Thirty days after you have been notified
in writing that the Lucid Genuine Spare
Parts required to carry out the repair
are in stock at the Lucid Service
Representative.
Limitations on Liability
To the fullest extent allowed by applicable law,
all of the warranties in this Lucid New Vehicle
Limited Warranty are subject to the following
limitations and disclaimers:
THE WARRANTIES IN THIS LUCID NEW
VEHICLE LIMITED WARRANTY ARE THE
ONLY EXPRESS WARRANTIES APPLICABLE
TO YOUR VEHICLE. LUCID DOES NOT
ASSUME OR AUTHORIZE ANYONE TO
ASSUME FOR IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH YOUR
VEHICLE OR THESE WARRANTIES. NO
PERSON MAY MODIFY OR WAIVE ANY PART OF THESE WARRANTIES.
As a condition of these warranties, you are
responsible for properly using, maintaining, and caring for your vehicle as outlined in yourOwner
Dispute Resolution
We take customer satisfaction seriously. If
you have any questions or concerns, or are unsatisfied with the service you are receiving,
follow these steps:
1. Contact your Lucid Service Representative at your local Service
Center
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer
Care Manager at 1-888-99 LUCID
(1-888-995-8243)
What to Do in Case of Dispute (U.S. Only)
Customer satisfaction is very important to Lucid. If you have an unresolved warranty
concern after following the procedure outlined
above, U.S. owners may be eligible to utilize the BBB AUTO LINE, an out of court disputeresolution program administered by BBB
National programs.
BBB AUTO LINE, administered by BBB
National Programs
1676 International Drive, Suite 550
McLean, Virginia 22102
1-800-955-5100 or BBBAUTOLINE.org
This service is provided at no cost to you and
is part of Lucid
Disclaimers
California Proposition 65
WARNING: Operating, servicing, andmaintaining a passenger vehicle can
expose you to chemicals, including
phthalates, which are known to
the State of California to cause cancer
and birth defects, or other reproductive
harm. To minimize exposure, wear gloves or
wash your hands frequently when servicing
your vehicle. For more information, go to
www.P65Warnings.ca.gov/passenger-vehicle .
California Perchlorate Advisory
WARNING: Certain components of
this vehicle, such as lithium batteries,
may contain perchlorate material.
Special handling may apply for
service or end-of-life disposal. See
www.dtsc.ca.gov .
Vehicle Telematics
Lucid Air is an advanced connected vehicle
equipped with a host of advanced electronic
control units (ECUs), each responsible for
a specific set of features. The features
span domains including controls, safety,
infotainment, chassis, AD/ADAS, telematics, to name a few that contribute to functionality,
performance, safety, and security of the
vehicle.
In the process of its operation, each ECU
monitors a set of sensors and controls a
set of actuators depending on the role of
the ECU. As a result, each ECU generates
and collects data about the operational
state, performance, anomalies, environment
conditions, battery and charging related information, speed, direction, location, etc.
The collected data are transmitted to the
Lucid cloud services infrastructure on an
ongoing basis over cellular wireless and
wireless LAN networks. In addition, a portion of the data may be accessed by the
technicians at the service center and stored
in the Lucid information databases.
Lucid may use the vehicle data stored
in the vehicle, databases in the service
centers, and cloud-based infrastructure to enhance its products and services,
including but not limited to vehicle
maintenance, troubleshooting, timely service
recommendations & reminders, additional
feature recommendations, research and
development, and marketing & business
analysis purposes. Lucid Air has the over-the-
air (OTA) software update capability to keep the vehicle software current and improved.Lucid may use the vehicle data to update
vehicle software improvements OTA to avoid
issues proactively before they occur on the
vehicle.
Please see Lucid