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KEYLESS ENTRY KEYPAD –
TROUBLESHOOTING
KEYLESS ENTRY KEYPAD –
FREQUENTLY ASKED QUESTIONS
Why does the keypad not accept the access
code?
If you enter the access code too fast on
the keypad, the unlock function may not
work. Slowly re-enter the access code.
Why does the keypad not function? The keypad goes into an anti-scan
mode if you enter a wrong code seven
times. The anti-scan mode disables the
keypad for one minute and the red light
flashes.
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LIFTGATE PRECAUTIONS
WARNING: It is extremely dangerous
to ride in a cargo area, inside or outside of
a vehicle. In a crash, people riding in these
areas are more likely to be seriously
injured or killed. Do not allow people to
ride in any area of your vehicle that is not
equipped with seats and seatbelts. Make
sure everyone in your vehicle is in a seat
and properly using a seatbelt. Failure to
follow this warning could result in serious
personal injury or death. WARNING: Make sure that you fully
close the liftgate to prevent exhaust fumes
from entering your vehicle. If you are
unable to fully close the liftgate, open the
air vents or the windows to allow fresh air
to enter your vehicle. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Keep keys out of reach
of children. Do not allow children to
operate or play near an open or moving
power liftgate. You should supervise the
operation of the power liftgate at all times.
OPENING THE LIFTGATE
OPENING THE LIFTGATE FROM INSIDE
YOUR VEHICLE With the transmission in park (P),
press the button on the instrument
panel.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components. OPENING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
Glass.
A
Door.B
1. Unlock the liftgate with the remote control or power door unlock control. If
a remote control is within 3 ft (1 m) of the
liftgate, the liftgate unlocks when you
press the liftgate release button.
2. Press button B.
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STOPPING THE LIFTGATE
MOVEMENT
Note:
Do not apply sudden excessive force
to the liftgate while it is in motion. This could
damage the power liftgate and its
components.
Note: Selections will vary depending on
region or options.
You can stop the liftgate movement by doing
any of the following:
• Pressing the liftgate control button on
the liftgate.
• Pressing the liftgate control button inside
the vehicle.
• Pressing the liftgate button on the remote
control twice.
• Pressing the liftgate button on an
authorized device.
• Moving your foot under and away from
the center rear bumper in a single-kick
motion. LIFTGATE OBSTACLE DETECTION
Closing the Liftgate
The system stops when it detects an
obstacle. A tone sounds and the system
reverses to open. Once you remove the
obstacle, you can power close the liftgate.
Note:
To prevent accidental obstacle
detection, let the power liftgate close
completely before you enter your vehicle.
Opening the Liftgate
The system stops when it detects an
obstacle and a tone sounds. Once you
remove the obstacle, you can continue to
operate the liftgate. OPENING AND CLOSING THE
LIFTGATE WINDOW
Glass.
A
Door.B
1. Unlock the liftgate window with the remote control or power door unlock
control. If the remote control is within
3 ft (1 m) of the liftgate, the liftgate
window unlocks when you press the
release button.
2. Press button A and then lift to open.
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PASSIVE ANTI-THEFT SYSTEM
WHAT IS THE PASSIVE ANTI-THEFT
SYSTEM
The passive anti-theft system prevents
someone from starting the vehicle with an
incorrectly coded key.
Note:
Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all the doors when leaving your vehicle.
HOW DOES THE PASSIVE ANTI-THEFT
SYSTEM WORK
The passive anti-theft system arms when you
switch the ignition off.
It disarms when the ignition is switched on
with a correctly coded key.
Note: The system is not compatible with
non-Ford aftermarket remote start systems.
Note: Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all doors when leaving your vehicle. ANTI-THEFT ALARM SYSTEM
WHAT IS THE ANTI-THEFT ALARM
SYSTEM
The Anti-Theft Alarm System warns you of
an unauthorized entry to your vehicle.
HOW DOES THE ANTI-THEFT ALARM
SYSTEM WORK
When armed, the anti-theft alarm is triggered
in any of the following ways:
•
If someone opens a door, the tailgate or
the hood without a correctly coded key
or remote control.
• If you turn the power on without a
correctly coded key.
• If the interior sensors detect movement
inside your vehicle.
• If the inclination sensors detect an
attempt to raise your vehicle. •
If someone disconnects the vehicle
battery or the battery backup alarm.
• If someone disconnects the trailer. See
Connecting a Trailer (page 345).
Any further attempts to carry out one of the
above, sounds the alarm again.
If the anti-theft alarm is triggered, the alarm
horn sounds for 30 seconds and the turn
signals flash for five minutes.
WHAT IS THE PERIMETER ALARM
The perimeter alarm is designed to detect
unauthorized access to your vehicle.
WHAT ARE THE INTERIOR SENSORS
The interior sensors are designed to detect
any movement inside your vehicle.
The interior sensors are in the overhead
console.
Note: Do not cover the interior sensors.
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WHAT ARE THE INCLINATION
SENSORS
The inclination sensor is designed to detect
an attempt to raise your vehicle, for example
to remove a wheel or to tow it away.
ARMING THE ANTI-THEFT ALARM
SYSTEM
The alarm is ready to arm when your vehicle
is switched off.
Lock your vehicle with your remote control
to arm the alarm.
DISARMING THE ANTI-THEFT ALARM
SYSTEM
Disarm the alarm by performing any of the
following actions:
•
Unlock the doors or luggage
compartment with the remote control.
• Switch your vehicle on or start your
vehicle. ANTI-THEFT ALARM SYSTEM
SETTINGS
WHAT ARE THE ALARM SECURITY
LEVELS
You can select two levels of alarm security,
all sensors and perimeter sensing.
All Sensors
All sensors is the standard setting.
In all sensors, all equipped sensors are on
when you arm the alarm.
Note:
Do not arm the alarm with all sensors
if passengers, animals or other moving
objects are inside your vehicle.
Perimeter Sensing
In perimeter sensing, the interior sensors are
off when you arm the alarm.
All the other equipped sensors activate when
you arm the alarm in this mode. SETTING THE ALARM SECURITY
LEVEL
1. Press Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Press
Alarm System.
4. Press
Motion Sensors.
5. Press a setting.
WHAT IS ASK ON EXIT
You can choose which level of security you
require after you switch the ignition off.
Note: If you do not choose a setting, the
system defaults to all sensors.
SWITCHING ASK ON EXIT ON AND
OFF
1. Press
Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Press
Alarm System.
4. Switch
Ask on Exit on or off.
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POWER RUNNING BOARD
PRECAUTIONS
WARNING: In extreme climates,
excessive ice buildup may occur, causing
the running boards not to deploy. Make
sure that the running boards have
deployed, and have finished moving before
attempting to step on them. The running
boards will resume normal function once
the blockage is cleared. WARNING:
Switch off the running
boards before jacking or placing any object
under your vehicle. Never place your hand
between the extended running board and
your vehicle. A moving running board may
cause injury.
Do not use the running boards, front and rear
hinge assemblies, running board motors, or
the running board underbody mounts to lift
your vehicle when jacking. Use proper
jacking points.
The running boards could move slower in
cold temperatures. POWER RUNNING BOARD
SETTINGS
1. Press
Features on the touchscreen.
2. Press
Running Boards.
3. Press a setting.
Running Boards (Modes)
Off
The power running boards remain stowed,
regardless of door position.
Auto
The power running boards deploy when you
approach your vehicle with a remote control,
unlock the door or open the door.
The power running boards stow:
• After a few seconds when you close the
doors.
• If you unlock the door but do not open
it.
• If you have switched Approach detection
on and do not open a door before the
Auto Timer
setting expires. Note:
When you select this mode, an option
displays that allows you to select how long
the running boards stay deployed without
opening the door.
Out
The power running boards remain deployed,
regardless of door position.
Approach detection
When you switch
Approach detection on
with Auto switched on, the running boards
deploy when you approach your vehicle with
a remote control.
DEPLOYING AND STOWING THE
POWER RUNNING BOARDS
The power running boards deploy when you
approach your vehicle with a remote control,
unlock the door or open the door.
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The power running boards stow:
•
After a few seconds when you close the
doors.
• If you unlock the door but do not open
it.
• If you have switched Approach detection
on and do not open a door before the
Auto Timer setting expires. See Power
Running Board Settings (page 110).
Note: The power running boards reverse
direction and move to the end of travel if
they encounter an object when moving. POWER RUNNING BOARDS –
TROUBLESHOOTING
POWER RUNNING BOARDS –
FREQUENTLY ASKED QUESTIONS
Why is there unwanted noise coming from
my power running boards?
The power running board mechanism
could trap debris such as mud, dirt,
snow, ice and salt. If this happens, set
the running boards to the deployed
position. Then, wash the system, in
particular the front and rear hinge arms,
with a high-pressure car wash wand.
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CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge of
the blade to check for roughness.
REPLACING THE FRONT WIPER
BLADES 1. Pull the wiper blade and arm away from
the glass.
Note: Do not hold the wiper blade to lift the
wiper arm. 2. Lift the wiper blade primary locking clip.
3.
Press the wiper blade secondary locking
clip.
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