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1.
Place the first programmed remote in the
backup slot inside the center console,
with your foot off the brake pedal press
and release the push button ignition
switch.
2. Wait five seconds and then press and release the push button ignition switch
again.
3. Remove the remote control.
4. Within 10 seconds, place a second programmed remote control in the
backup slot. Press and release the push
button ignition switch.
5. Wait five seconds and then press and release the push button ignition switch
again. Keep the ignition on for at least
three seconds, but no more than 10
seconds. 6. Remove the remote control.
7.
Place the unprogrammed remote control
in the backup slot and press and release
the push button ignition switch.
Programming is now complete. With your
foot on the brake pedal, press the push
button ignition switch to verify the remote
control functions operate and your vehicle
starts with the new remote control.
If programming was not successful, wait 10
seconds and repeat Steps 1 through 7. If you
are still unsuccessful, take your vehicle to an
authorized dealer.
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KEYS AND REMOTE CONTROLS – TROUBLESHOOTING
KEYS AND REMOTE CONTROLS – INFORMATION MESSAGES
Action
Message
Replace remote control battery.
Key Battery Low Replace Soon
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5. Press the brake pedal and the ignition
button within 20 seconds to start the
vehicle.
6. If your vehicle does not start, repeat steps 1-5.
System Lockout
The system locks after five attempts of trying
to enter a Backup Start Passcode, resetting
a current passcode or entering an incorrect
Valet Mode passcode.
Note: The system remains locked for five
minutes. After five minutes the system allows
codes to be entered again. PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLY
ASKED QUESTIONS
How can I tell if my vehicle has Phone as a
Key?
The touchscreen shows the Phone as a
Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the Lincoln Way
app, a control button appears on the
home screen of the Lincoln Way app. What happens if I cannot unlock the vehicle
with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the Lincoln Way
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the Lincoln Way app. If the
phone is not connected or the remote
unlock button does not work in the
Lincoln Way app, attempt to force close
and restart the app.
Why do I get a No Key Detected message
in the instrument cluster display when I am
using Phone as a Key and my phone is in
the car? Your phone ’s Bluetooth connection has
been disrupted or is not connected. Try
reconnecting your phone's Bluetooth
connection. Move the phone closer to
the center of the vehicle near the cup
holder or center console. Verify your
Phone as a Key is still active, enabled
and has not been revoked.
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Speed Minder
You can set a speed reminder for your
vehicle. Warning messages appear in the
information display and a tone sounds if your
vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume reduces.
A message appears in the information
display if you attempt to exceed the volume
limit. Automatic volume control turns off.
Emergency Assistance
If you set emergency assistance to always
on, you cannot switch it off with a MyKey.
Do Not Disturb
If you set do not disturb to always on, you
cannot switch it off with a MyKey.
Note:
If a phone is connected using Apple
CarPlay or Android Auto while driving with
a MyKey, the driver can receive phone calls
and text messages even if the do not disturb
restriction is on, and if the vehicle comes
with satellite radio, there is no restriction on
the adult content.
Traction and Stability Control
If you set traction control or stability control
to always on, you cannot switch it off with a
MyKey. CREATING A MYKEY 1. Place the remote control in the backup
slot with the buttons facing toward the
front of the vehicle.
2. Switch the ignition on using an admin key.
3. Press Settings on the touchscreen.
4. Press
Vehicle Settings.
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5. Press MyKey.
6. Press
Create MyKey.
7. Press
Yes.
Note: After you confirm the creation of a
MyKey, we recommend that you label this
key.
PROGRAMMING A MYKEY
You can program any remote control to
become a restricted MyKey, but you must
leave one unmodified as an admin key.
1. Switch the ignition on using an admin key.
2. Press
Settings on the touchscreen.
3. Press
Vehicle Settings.
4. Press
MyKey.
5. Select a setting and press the OK button.
6. Configure the setting CLEARING ALL MYKEYS
When you clear all MyKeys, you remove all
restrictions and return all MyKeys to their
original admin key status.
1. Switch the ignition on using an admin
key.
2. Press
Settings on the touchscreen.
3. Press
Vehicle Settings.
4. Press
MyKey.
5. Press
Clear All MyKeys.
6. Press
Yes.
CHECKING MYKEY SYSTEM
STATUS
You can find information about the distance
traveled using a MyKey, and the number of
admin keys and MyKeys created for your
vehicle. 1. Switch the ignition on.
2. Press
Settings on the touchscreen.
3. Press
Vehicle Settings.
4. Press
MyKey.
5. Press
MyKey Information.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with unapproved,
aftermarket remote start systems. If you
choose to install a remote start system, see
an authorized dealer for an approved remote
start system.
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OPERATING THE DOORS FROM
OUTSIDE YOUR VEHICLE
UNLOCKING AND LOCKING THE
DOORS USING THE REMOTE
CONTROL
You can only use the remote control when
your vehicle is stationary.
Unlocking the Doors
Press the button to unlock all
doors.
Locking the Doors Press the button to lock all doors.
One short flash of the turn signal
lamps confirms that your vehicle
has locked. UNLOCKING AND LOCKING THE
DOORS USING THE KEY BLADE
If there is a power door lock fault you can
use the key blade to lock and unlock the
doors.
Turn clockwise to lock.
Turn counterclockwise to unlock.OPERATING THE DOORS FROM
INSIDE YOUR VEHICLE
INDIVIDUALLY UNLOCKING AND
LOCKING THE DOORS USING THE
LOCKING BUTTON
The power door lock control is on the driver
and front passenger door panels.
Unlock.
A
Lock.B
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OPENING THE DOORS FROM INSIDE
YOUR VEHICLE
Pull the interior door handle twice to unlock
and open a rear door. The first pull unlocks
the door and the second pull opens the door.
AUTOUNLOCK
WHAT IS AUTOUNLOCK
Autounlock is an unlocking feature that
unlocks the vehicle doors when your vehicle
comes to a stop.
AUTOUNLOCK REQUIREMENTS
Autounlock unlocks all the doors when all of
the following occur:
•
The ignition is on, all the doors are closed
and your vehicle is moving at a speed
greater than 12 mph (20 km/h).
• Your vehicle comes to a stop.
• You open the driver door within 10
minutes of switching the ignition off or to
the accessory position. SWITCHING AUTOUNLOCK ON AND
OFF
1. Press
Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Switch
Autounlock on or off.
AUTOLOCK
WHAT IS AUTOLOCK
Autolock is a locking feature that locks your
vehicle doors when you start driving.
AUTOLOCK REQUIREMENTS
Autolock locks all the doors when all of the
following occur:
• All doors are closed.
• The ignition is on.
• Your vehicle reaches a speed greater
than
12 mph (20 km/h). MISLOCK
WHAT IS MISLOCK
Mislock is a locking feature that warns you
if your vehicle has not locked.
MISLOCK LIMITATIONS
When you press the lock button once, the
turn signals do not flash if:
•
Any door or the tailgate is open.
• The hood is open.
If you switch mislock off, the horn does not
sound if you press the lock button on the
remote control when a door is open.
SWITCHING MISLOCK ON AND OFF
1. Press
Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Switch
Mislock Chirp on or off.
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KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft
(1 m) from the front door handles and the
tailgate.
The system could not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues with
the remote control frequencies.
• The remote control is too close to metal
objects or electronic devices, for example
keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On and Off
1. Switch the ignition on using an original key that has not been created as a
MyKey.
2. Press
Settings on the touchscreen. 3. Press
Vehicle Settings.
4. Press
Locks.
Reprogramming the Unlocking
Function
You can enable two-stage unlocking function
allowing you to unlock only the driver door
when you touch the unlock sensor.
Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking.
If you program the unlocking function so that
only the driver door unlocks, you can unlock
all of the other doors from inside your vehicle
using the power door lock control. You can
unlock individual doors by pulling the interior
door handles on those doors. USING KEYLESS ENTRY
Unlocking the Doors With the remote control within
3 ft (1 m) of
your vehicle, touch the unlock sensor on the
back of the door handle for a brief period
and then pull on the door handle to unlock,
being careful not to touch the lock sensor at
the same time or pull on the door handle too
quickly. The system requires a brief delay to
authenticate the remote control.
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