The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ........................371
Utilizing the Mediation/Arbitration Program (Canada Only) ..........................................
372
Getting Assistance Outside the U.S. and Canada .......................................................
373
Ordering Additional Owner's Literature ......................................................................
375
Reporting Safety Defects (U.S. Only) ......
376
Reporting Safety Defects (Canada Only) ......................................................................
376
Fuses
Fuse Specification Chart ...........................
378
Changing a Fuse .........................................
389
Maintenance
General Information .....................................
391
Opening and Closing the Hood ...............
391
Under Hood Overview - 2.0L/2.3L .........
393
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV) ..........................
395
Engine Oil Dipstick .....................................
396
Engine Oil Check ........................................
396Oil Change Indicator Reset
.......................
397
Changing the Engine Air Filter - 2.0L/2.3L ......................................................................
397
Changing the Engine Air Filter - 2.5L, Plug-In Hybrid Electric Vehicle (PHEV)
......................................................................
399
Engine Coolant Check ...............................
400
Automatic Transmission Fluid Check ......
404
Brake Fluid Check ......................................
405
Power Steering Fluid Check ....................
406
Changing the 12V Battery .........................
406
Adjusting the Headlamps .........................
409
Washer Fluid Check ....................................
410
Fuel Filter .......................................................
410
Checking the Wiper Blades .......................
410
Changing the Wiper Blades .......................
411
Removing a Headlamp ...............................
412
Changing a Bulb ...........................................
412
Vehicle Care
General Information .....................................
413
Cleaning Products ........................................
413
Cleaning the Exterior ...................................
414
Waxing ............................................................
415Cleaning the Engine
....................................
416
Cleaning the Windows and Wiper Blades .......................................................................
416
Cleaning the Interior ....................................
417
Cleaning the Instrument Panel and Instrument Cluster Lens .........................
417
Cleaning Leather Seats ..............................
418
Repairing Minor Paint Damage .................
419
Cleaning the Wheels ...................................
419
Vehicle Storage ............................................
419
Body Styling Kits ...........................................
421
Wheels and Tires
General Information ....................................
422
Tire Sealant and Inflator Kit ......................
424
Tire Care .........................................................
431
Using Snow Chains .....................................
445
Tire Pressure Monitoring System ............
446
Changing a Road Wheel ............................
451
Technical Specifications ............................
459
Capacities and Specifications
Engine Specifications - 2.0L ......................
461
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Battery
Your hybrid is equipped with a high voltage
battery. A cool battery maintains battery life
and provides the best possible performance.
The high voltage battery is cooled by the
vehicle's air conditioning system. When the
air conditioning system is on, you may notice
a slight increase in air temperature coming
from the climate control vents while the
battery is cooling. You may also notice cool
air flowing from the vents when the air
conditioning or blower is off.
Braking
Your hybrid is equipped with standard
hydraulic braking and regenerative braking.
Regenerative braking is performed by your
transmission and it captures brake energy
and stores it in the high voltage battery.
You may also notice during extending
downhill driving that your engine continues
to run instead of shutting off. During this
engine braking, the engine stays on, but it is
not using any fuel. You may also hear a slight
whine or whistle when operating your
vehicle. This is the normal operation of the
electric motor in the hybrid system.
Driving to Optimize Fuel Economy
Note:
Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
Your fuel economy should improve
throughout your hybrid's break-in period. As
with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep
these tips in mind: •
Keep the tires properly inflated and only
use the recommended size.
• Aggressive driving increases the amount
of energy required to move your vehicle.
In general, you can achieve better fuel
economy with mild to moderate
acceleration and deceleration. Moderate
braking is particularly important since it
allows you to maximize the energy
captured by the regenerative braking
system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to drive
immediately after starting.
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Why does active park assist not correctly
position the vehicle into a parking space?
Vehicles or objects bordering the space
could not be correctly parked.
Why does active park assist not correctly
position the vehicle into a parking space? Your vehicle stopped too far past the
parking space.
Why does active park assist not correctly
position the vehicle into a parking space? The tires are not correctly installed or
maintained. For example, using a spare
tire, not inflated correctly, improper size,
or of different sizes.
Why does active park assist not correctly
position the vehicle into a parking space? A repair or alteration changed the
detection capabilities.
Why does active park assist not correctly
position the vehicle into a parking space? A parked vehicle has a high attachment.
For example, a salt sprayer, snowplow
or moving truck bed. Why does active park assist not correctly
position the vehicle into a parking space?
The parking space length, or position of
parked objects, changes after your
vehicle passes the space.
Why does active park assist not correctly
position the vehicle into a parking space? The temperature around your vehicle
quickly changes. For example, driving
from a heated garage into a cold outside
temperature, or after leaving a car wash.
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Why is the feature not available (line markings are gray) when I can s\
ee the lane markings on the road?
You are driving too close to the vehicle in front of you.
Transitioning between no lane markings to lane markings or vice versa.
There is standing water on the road.
Faint lane markings, for example partial yellow lane markings on concret\
e roads.
Lane width is too narrow or too wide.
The camera has not been calibrated after a windshield replacement.
Driving on tight roads or on uneven roads. Why does the vehicle not come back toward the middle of the lane, as expected, in the aid or alert and aid mode?
High cross winds are present.
There is a large road crown.
Rough roads, grooves or shoulder drop-offs.
Heavy uneven loading of the vehicle or improper tire inflation pressure.
The tires have been changed, or the suspension has been modified.
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neither lose the ability to steer the vehicle
manually nor will it cause permanent
damage. Typical steering and driving
maneuvers will allow the system to cool
down and steering assist will return to
normal.
Steering Tips
If the steering wanders or pulls, check for:
•
An improperly inflated tire.
• Uneven tire wear.
• Loose or worn suspension components.
• Loose or worn steering components.
• Improper vehicle alignment.
A high crown in the road or high crosswinds
may also make the steering seem to wander
or pull. PRE-COLLISION ASSIST WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in the
loss of control of your vehicle, personal
injury or death. WARNING:
The system does not
detect vehicles that are driving in a
different direction, pedestrians at night,
cyclists or animals. Apply the brakes when
necessary. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
The system does not
operate during hard acceleration or
steering. Failure to take care may lead to
a crash or personal injury. WARNING:
The system may fail or
operate with reduced function during cold
and severe weather conditions. Snow, ice,
rain, spray and fog can adversely affect the
system. Keep the front camera and radar
free of snow and ice. Failure to take care
may result in the loss of control of your
vehicle, serious personal injury or death. WARNING:
In situations where the
vehicle camera has limited detection
capability, this may reduce system
performance. These situations include but
are not limited to direct or low sunlight,
vehicles at night without tail lights,
unconventional vehicle types, pedestrians
with complex backgrounds, running
pedestrians, partly obscured pedestrians,
or pedestrians that the system cannot
distinguish from a group. Failure to take
care may result in the loss of control of
your vehicle, serious personal injury or
death.
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BREAKING-IN
Your vehicle requires a break-in period. For
the first 1,000 mi (1,600 km), avoid driving at
high speeds, heavy braking, aggressive
shifting or using your vehicle to tow. During
this time, your vehicle may exhibit some
unusual driving characteristics.
DRIVING ECONOMICALLY
The following helps to improve fuel
consumption:
•
Drive smoothly, accelerate gently and
anticipate the road ahead to avoid heavy
braking.
• Regularly check your tire pressures and
make sure that they are inflated to the
correct pressure.
• Follow the recommended maintenance
schedule and carry out the
recommended checks.
• Plan your journey and check the traffic
before you set off. It is more efficient to
combine errands into a single trip
whenever possible. •
Avoid idling the engine in cold weather
or for extended periods. Start the engine
only when you are ready to set off.
• Do not carry unnecessary weight in your
vehicle as extra weight wastes fuel.
• Do not add unnecessary accessories to
the exterior of your vehicle, for example
running boards. If you use a roof rack,
remember to fold it down or remove it
when not in use.
• Do not shift into neutral when you are
braking or when your vehicle is slowing
down.
• Shut all windows when driving at high
speeds.
• Switch off all electric systems when not
in use, for example air conditioning. Make
sure that you unplug any accessories
from the auxiliary power points when not
in use. DRIVING THROUGH SHALLOW
WATER WARNING: Do not attempt to cross
a deep or flowing body of water. Failure to
follow this instruction could result in the
loss of control of your vehicle, personal
injury or death.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water, check
the depth. Never drive through water that is
higher than the bottom of the front rocker
area of your vehicle.
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ROADSIDE ASSISTANCE
Vehicles sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln offers a complimentary
roadside assistance program. This program
is separate from the New Vehicle Limited
Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140 or contact
Roadside Assistance using the Lincoln Way
mobile app.
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Plugging in Your HYBRID
We recommend the following options for
your plug-in vehicle (PHEV) :
•
Leave your vehicle plugged in. The 12
volt battery maintains power if left
plugged in. However, this periodically
uses electricity from the household
outlet.
• Connect a battery charger to your 12 volt
battery and leave it on a continuous, slow
charge.
• Disconnect the 12 volt battery. If your 12
volt battery is located in the luggage
compartment, do not fully shut the
luggage compartment after
disconnecting the 12 volt battery. Only
leave the luggage compartment open if
your vehicle is stored in a locked
location.
Brakes
• Make sure the brakes and parking brake
release fully. Tires
•
Maintain recommended air pressure.
Miscellaneous
• Make sure all linkages, cables, levers and
pins under your vehicle are covered with
grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m) every
15 days to lubricate working parts and
prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt or
grease film build-up on window surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected during
storage such as mice or squirrel nests.
• Check the exhaust for any foreign
material that may have collected during
storage. •
Check tire pressures and set tire inflation
per the Tire Label.
• Check brake pedal operation. Drive your
vehicle 15 ft (4.5 m) back and forth to
remove rust build-up.
• Check fluid levels (including coolant, oil
and gas) to make sure there are no leaks,
and fluids are at recommended levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have any
concerns or issues.
BODY STYLING KITS
The distance between the underside of your
vehicle and the ground is less than that of
other models. Drive with extreme care to
avoid damage to your vehicle.
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