3997-2. Steps to take in an emergency
7
When trouble arises
1Stop the hybrid system. Set the
parking brake and shift the shift
lever to P.
2 Remove the mud, snow or sand
from around the front wheels.
3 Place wood, stones or some other
material under the front wheels to
help provide traction.
4 Restart the hybrid system.
5 Shift the shift lever to D or R and
release the parking brake. Then,
while exercising caution, depress
the accelerator pedal.
QWhen it is difficult to free the vehicle
Press the switch to turn off TRAC.
If the vehicle becomes stuck
Carry out the following procedures
if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Recovering procedure
WARNING
QWhen attempting to free a stuck vehi-
cle
If you choose to push the vehicle back
and forth to free it, make sure the sur-
rounding area is clear to avoid striking
other vehicles, objects or people. The
vehicle may also lunge forward or lunge
back suddenly as it becomes free. Use
extreme caution.
QWhen shifting the shift lever
Be careful not to shift the shift lever with
the accelerator pedal depressed.
This may lead to unexpected rapid accel-
eration of the vehicle that may cause an
accident resulting in death or serious
injury.
NOTICE
QTo avoid damaging the transmission
and other components
OAvoid spinning the front wheels and
depressing the accelerator pedal
more than necessary.
OIf the vehicle remains stuck even after
these procedures are performed, the
vehicle may require towing to be
freed.
449What to do if... (Troubleshooting)
In this case, the hybrid system can be
started in a temporary way. ( P.390)
Is the 12-volt battery discharged?
( P.391)
Is the power switch in ON mode?
If you cannot release the shift lever
by depressing the brake pedal with
the power switch in ON mode
( P.156)
It is locked automatically to prevent
theft of the vehicle. ( P.149)
Is the window lock switch pressed?
The power window except for the one at
the driver’s seat cannot be operated if the
window lock switch is pressed. ( P.132)
The auto power off function will be
operated if the vehicle is left in
ACCESSORY or ON mode
(hybrid system is not operating) for
a period of time. ( P.152)
The seat belt reminder light is flash-
ing
Are the driver and the passengers wearing
the seat belts? ( P.367)
The parking brake indicator is on
Is the parking brake released? ( P.159)
Depending on the situation, other
types of warning buzzer may also
sound. ( P.364, 374)
Did anyone inside the vehicle open
a door during setting the alarm?
The sensor detects it and the alarm sounds.
( P.68)
To stop the alarm, turn the power
switch to ON mode, or start the hybrid
system.
Is the message displayed on the
multi-information display?
Check the message on the multi-informa-
tion display. ( P.374)
When a warning light turns on or a
warning message is displayed, refer
to P.364, 374.
The shift lever cannot be shifted
from P even if you depress the
brake pedal
The steering wheel cannot be
turned after the hybrid system is
stopped
The windows do not open or
close by operating the power
window switches
The power switch is turned off
automatically
A warning buzzer sounds during
driving
An alarm is activated and the
horn sounds
A warning buzzer sounds when
leaving the vehicle
A warning light turns on or a
warning message is displayed
Alphabetical index453
RCTA ..............................................................230
Warning message..................................... 374
Distance until next engine oil change .. 78, 84
Do-it-yourself maintenance ......................315
Door courtesy lights ................................... 282
Door lock Doors................................................................ 104
Smart access system with push-button start ................................................................... 115
Wireless remote control..........................102
Doors ................................................................. 104 Automatic door locking and unlocking system ............................................................107
Door glasses ................................................... 131
Door lock........................................................ 104
Open door warning buzzer ..................107
Outside rear view mirrors ......................128
Rear door child-protectors ....................107
Drive distance .................................................. 87
Drive info 1/Drive info 2 .............................. 87
Driver’s seat position memory .................. 121 Driving position memory...........................121
Memory recall function ............................ 123
Drive-Start Control (DSC) Sudden start restraint control................143
Driving............................................................... 138 Break-in tips ...................................................139
Correct driving posture .............................23
Driving Mode Select switch................... 219
Hybrid vehicle driving tips ....................258
Procedures .................................................... 138
Winter drive tips.........................................260
Driving information display ........................ 87
Driving Mode Select switch......................219
Driving range ................................................... 87
Driving support system information display ............................................................................. 89
DSC (Drive-Start Control) Sudden start restraint control................143
Dynamic radar cruise control with full- speed range ................................................ 204 Warning message .......................................213
E
ECB (Electronically Controlled Brake Sys-
tem) ................................................................ 253
Eco drive mode ..............................................219
EDR (Event data recorder) ........................... 8
Elapsed time ..................................................... 87
Electric motor (traction motor) ................ 59
Electric Power Steering (EPS) Function ..........................................................253
Warning light .............................................. 366
Electronically Controlled Brake System (ECB) ............................................................ 253
Electronic key ................................................ 100 Battery-saving function.............................. 117
If the electronic key does not operate properly ...................................................... 389
Replacing the battery............................... 347
Emergency, in case of If a warning buzzer sounds...................364
If a warning light turns on.......................364
If a warning message is displayed ..... 374
If the 12-volt battery is discharged ..... 391
If the electronic key does not operate properly ...................................................... 389
If the fuel filler door cannot be opened ......................................................................... 388
If the hybrid system will not start ....... 386
If the vehicle is submerged or water on the road is rising ..................................... 359
If you have a flat tire .................................. 379
If you lose your keys ................................ 388
If you think something is wrong.......... 362
If your vehicle becomes stuck ............ 399
If your vehicle has to be stopped in an emergency................................................ 358
If your vehicle needs to be towed ...... 361
If your vehicle overheats ....................... 396
Emergency flashers ....................................358
Energy monitor ............................................... 95
Engine
454Alphabetical index
ACCESSORY mode ................................ 151
Compartment ............................................. 323
Hood.................................................................. 321
How to start the hybrid system ........... 148
Identification number ...............................403
If the hybrid system will not start ........386
If your vehicle has to be stopped in an emergency ............................................... 358
Ignition switch (power switch) ............. 148
Overheating .................................................396
Power switch ................................................ 148
Tachometer ............................................ 76, 80
Engine coolant .............................................. 325 Capacity .........................................................405
Checking ....................................................... 325
Preparing and checking before winter.........................................................................260
Engine coolant temperature gauge76, 80
Engine oil ........................................................ 323 Capacity .........................................................404
Checking ....................................................... 323
Preparing and checking before winter.........................................................................260
Warning light ...............................................365
Engine oil maintenance data .................. 325
EPS (Electric Power Steering) .............. 253 Function .......................................................... 253
Warning light ...............................................366
EV drive mode................................................153
Event data recorder (EDR) ........................... 8
EV indicator ...................................................... 60
F
Flat tire ............................................................. 379 Tire pressure warning system ............. 333
Floor mats ...........................................................22
Fluid Brake................................................................406
Hybrid transmission .................................406
Washer ........................................................... 327
Footwell light ................................................. 282
Front passenger occupant classification system ...............................................................37
Front seats ........................................................120 Adjustment ..................................................... 120
Cleaning ............................................................ 311
Correct driving posture ............................ 23
Driving position memory .......................... 121
Head restraints..............................................124
Memory recall function.............................123
Power easy access system ...................... 121
Seat heaters ..................................................278
Seat position memory ................................ 121
Seat ventilators ............................................278
Front side marker light ................................163 Light switch .................................................... 163
Front side marker lights Replacing light bulbs................... 352, 353
Wattage ......................................................... 409
Front turn signal lights ................................ 158 Replacing light bulbs................... 352, 353
Turn signal lever .......................................... 158
Wattage ......................................................... 409
Fuel ...................................................................... 174 Capacity ........................................................ 403
Fuel gauge...............................................76, 80
Information ..................................................... 410
Refueling...........................................................174
Type ................................................................. 403
Warning light ...............................................367
Fuel consumption Average fuel economy .............................. 87
Current fuel consumption ........................ 87
Fuel filler door ................................................. 174 If the fuel filler door cannot be opened......................................................................... 388
Refueling...........................................................174
Fuel gauge ................................................. 76, 80
Fuses ................................................................. 349
G
Garage door opener ................................. 298
Gauges ....................................................... 76, 80
Glove box ....................................................... 286
Alphabetical index455
Glove box light ............................................. 286
Grocery bag hooks ....................................288
H
Hands Free Power Trunk Lid ......................111
Headlights ........................................................163AHB (Automatic High Beam)..............166
Light switch.....................................................163
Replacing light bulbs................................ 352
Headlights aim ................................................351
Head restraints ...............................................124
Head-up display................................................91 Driving information display area............. 91
Driving support system display area .. 93
HUD (Head-up display) switch............ 92
Hybrid System Indicator ........................... 94
Navigation system-linked display .......... 91
Pop-up display............................................... 93
Settings .............................................................. 92
Heated steering wheel .............................. 278
Heaters Air conditioning system.......................... 270
Heated steering wheel............................ 278
Outside rear view mirrors ...................... 271
Seat heaters .................................................. 278
High mounted stoplight Replacing light bulbs................................ 352
High-voltage components ......................... 62
Hill-start assist control ............................... 253
Hood ...................................................................321 Open ................................................................. 321
Hooks Cargo hooks................................................288
Coat hooks ................................................... 297
Grocery bag hooks .................................288
Retaining hooks (floor mat)......................22
Horn .................................................................... 127
HUD (Head-up display) switch ................ 92
Hybrid battery (traction battery) Location............................................................. 62
Specification .................................................404
Warning message........................................ 65 Hybrid battery (traction battery) air vents
............................................................................. 64
Hybrid system .................................................. 59 Acoustic vehicle alerting system.............61
Emergency shut off system......................65
Energy monitor/consumption screen95
EV drive mode............................................. 153
High voltage components ....................... 62
Hybrid system precautions...................... 62
Hybrid vehicle driving tips ................... 258
If the hybrid system will not start ....... 386
Overheating ................................................. 397
Power (ignition) switch ............................ 148
Regenerative braking .................................60
Starting the hybrid system ...................... 148
Hybrid System Indicator.............. 77, 82, 94
Hybrid transmission......................................154 Paddle shift switches .......................156, 157
S mode ..............................................................157
I
I/M test ............................................................. 318
IdentificationEngine............................................................. 403
Vehicle ............................................................402
Ignition switch (power switch) ................ 148 Auto power off function........................... 152
Changing the power switch modes ... 151
If your vehicle has to be stopped in an emergency................................................ 358
Starting the hybrid system ...................... 148
Immobilizer system.........................................67
Indicators ............................................................74
Initialization Items to initialize .........................................433
Maintenance...................................... 314, 325
Power windows............................................. 131
Tire pressure warning system .............334
Inside rear view mirror ................................ 127
Instrument panel light control ........... 79, 84
Interior lights.................................................. 282
Intuitive parking assist.......................221, 222
458Alphabetical index
RCTA function ............................................ 230
Outside temperature............................76, 80
Overheating .................................................. 396
P
Paddle shift switches ..........................156, 157
Panic mode ......................................................102
Parking assist sensors (intuitive parking assist) ............................................................. 222
Parking brake..................................................159 Operation....................................................... 159
Parking brake engaged warning buzzer.......................................................................... 160
Warning light ............................................... 370
Warning message...................................... 160
Parking lights ...................................................163 Light switch.....................................................163
Parking Support Brake function (rear- crossing vehicles) .......................... 239, 249 Function .......................................................... 249
Parking Support Brake function (rear pedestrians) ...................................... 239, 251 Function ............................................................251
Parking Support Brake function (static objects) .............................................. 239, 246 Function .......................................................... 246
PCS (Pre-Collision System) .....................182 Function ............................................................182
PCS OFF switch ......................................... 185
Warning light ............................................... 370
Personal lights............................................... 282
PKSA (Parking Support Alert) ................ 221
PKSB (Parking Support Brake)............. 239 Warning message..................................... 244
Power control unit.......................................... 62
Power control unit coolant ...................... 325 Capacity .........................................................405
Checking ....................................................... 325
Preparing and checking before winter.........................................................................260
Power easy access system ......................... 121
Power outlet .................................................. 289 Power steering (Electric power steering
system) .......................................................... 253 Warning light .............................................. 366
Power switch .................................................. 148 Auto power off function........................... 152
Changing the power switch modes ... 151
If your vehicle has to be stopped in an emergency................................................ 358
Starting the hybrid system ...................... 148
Power trunk lid .............................................. 108
Power windows ............................................... 131 Door lock linked window operation ..132
Jam protection function ............................. 131
Operation ......................................................... 131
Window lock switch...................................132
Pre-Collision System (PCS) .....................182 Function ........................................................... 182
PCS OFF switch ......................................... 185
Warning light ...............................................370
R
Radar cruise control (dynamic radar cruise control with full-speed range)............. 204
Radiator ........................................................... 326
RCD (Rear Camera Detection) ........... 236 Function ..........................................................236
Warning message ..................................... 237
RCTA (Rear Cross Traffic Alert) ......... 230
RCTA Function ..........................................................230
Warning message .......................................231
Rear Cross Traffic Alert (RCTA) ......... 230
Rear door sunshades ................................. 296
Rear seats Head restraints..............................................124
Rear side marker lights ...............................163 Light switch .................................................... 163
Replacing light bulbs................................352
Rear sunshades ............................................ 295
Rear turn signal lights ................................. 158 Replacing light bulbs................................352
Turn signal lever .......................................... 158
460Alphabetical index
BSM (Blind Spot Monitor) ..................... 214
Folding .............................................................. 129
Linked mirror function when reversing.......................................................................... 130
Mirror position memory.............................121
RCTA function ............................................ 230
Side turn signal lights .................................. 158 Replacing light bulbs................................ 352
Turn signal lever .......................................... 158
Side windows ................................................... 131
Smart access system with push-button start.................................................................... 115 Antenna location........................................... 115
Entry functions........................................104, 111
Starting the hybrid system...................... 148
Snow tires ....................................................... 260
Spare tire Storage location ........................................ 380
Spark plug ...................................................... 406
Specifications ................................................ 402
Speedometer ........................................... 76, 80
Sport mode ......................................................219
Steering lock Column lock release..................................149
Steering lock system warning message...........................................................................149
Steering wheel ................................................126 Adjustment...................................................... 126
Heated steering wheel............................ 278
Meter control switches ..............................86
Power easy access system .......................121
Steering wheel position memory ..........121
Stop lights Replacing light bulbs................................ 352
Storage feature ............................................ 285
Stuck If the vehicle becomes stuck................399
Suggestion function....................................... 90
Sunshade Roof ....................................................................134
Sun visors ........................................................ 289
Switches “ODO TRIP” switch ........................... 78, 84
“SOS” button...................................................55
Automatic High Beam ............................. 166
Brake Hold switch........................................ 161
BSM (Blind spot monitor) switch ....... 215
Door lock switches .................................... 106
Driving Mode Select switch ...................219
Driving position memory switches ...... 121
Dynamic radar cruise control with full-
speed range switch ...............................204
Emergency flashers switch .................. 358
EV drive mode switch.............................. 153
Garage door opener switches.......... 298
Heated steering wheel switch .............278
HUD (Head-up display) switch ............ 92
Ignition switch ............................................... 148
Instrument panel light control switches .................................................................... 79, 84
Intuitive parking assist switch ............... 223
Light switches ............................................... 163
LTA (Lane-Tracing Assist) switch ......197
Meter control switches ..............................86
Moon roof switches................................... 133
Outside rear view mirror switches .... 128
Paddle shift switches .......................156, 157
Parking brake switch................................. 159
PCS OFF switch ......................................... 185
PKSB (Parking Support Brake) switch ............................................................................241
Power door lock switch .......................... 106
Power switch................................................. 148
Power window switches ........................... 131
RCD (Rear Camera Detection) switch ..........................................................................236
RCTA switch..................................................231
Rear sunshades switch............................295
Rear window and outside rear view mir- ror defoggers switch ............................270
Seat heater switches................................. 278
Seat ventilator switches .......................... 278
Tilt and telescopic steering control switch ..............................................................126