2022 INFINITI QX80 service

INFINITI CONSUMER AFFAIRS
DEPARTMENT
For assistance or inquiries about the
INFINITI warranty, service or general ques-
tions, contact the INFINITI Consumer Af-
fairs Department at:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
INFINITI NAVIGATION SYSTEM
HELPDESK CONTACT INFOR-
MATION
For assistance or inquiries about the Navi-
gation system, contact the INFINITI NAVI-
GATION SYSTEM HELPDESK at:. ADDRESS: P.O. Box 1588 Orem, UT
84059-992
. E-MAIL: [email protected]
For U.S. customers
WEB SITE: www.InfinitiNavigation.com
PHONES: 1-888-362-8837
HOURS: Monday – Friday: 8:00 AM - 8:00
PM (Eastern Time) and Saturday: 10:00 AM
- 6:00 PM (Eastern Time) For Canadian customers
WEB SITE: www.infiniti.ca.
PHONES: 1-800-361-4792
HOURS: Monday – Friday: 8:00 AM - 8:00
PM (Eastern Time) and Saturday: 10:00 AM
- 6:00 PM (Eastern Time)
INFINITI INTOUCHTMSYSTEM
HELPDESK CONTACT INFOR-
MATION
For assistance or inquires about INFINITI
InTouchTMsystem, contact INFINITI Owner
Services helpdesk at:
. PHONES: 1-855-444-7244
. E-MAIL: infinitiownerservices@infiniti.
com
For U.S. customers
WEB SITE: www.infinitiusa.com/intouch/
support
For Canadian customers
WEB SITE:
English: www.infiniti.ca/intouch
French: fr.infiniti.ca/intouch
FOREWORD
Thank you for purchasing an INFINITI
vehicle.
This user’s manual is for INFINITI InTouch
TM
System offered in your INFINITI vehicle.
Operation instructions for the following
systems are included in this manual. . Audio
. Hands-Free Phone
. Apple CarPlay®
. Android Auto
. INFINITI InTouch
TMServices
. Navigation
. Voice recognition
. Other systems viewable/operable on the
touch screen display
Please read this manual carefully to ensure
safe operation of INFINITI InTouch
TMSys-
tem.
. Because of possible specification
changes and optional equipment, some
sections of this manual may not apply to
your vehicle.

Table of Contents
1Introduction
How to use this manual ..... 1-2
Safety information ............... 1-3
Regulatory information ..... 1-4
Trademarks ........................... 1-4
Legal disclaimer .................... 1-6
Licenses ................................... 1-7
2Getting started
Control buttons and touch
screen display ....................... 2-2
Starting system .................... 2-9
Basic operation .................. 2-10
System settings ................. 2-14
3Audio system
Audio operation
precautions ............................ 3-2
Audio operations ................. 3-8
Audio settings .................... 3-18USB memory device care
and cleaning ........................ 3-19
4Hands-Free Phone
Bluetooth® Hands-Free
Phone System ...................... 4-2
5Information
Information menu ................ 5-2
INFINITI InTouchTM
Services .................................. 5-6
SiriusXM® Travel Link
(if so equipped) .................. 5-14
Apple CarPlay® ................. 5-17
Android Auto
TM................. 5-21
Siri® Eyes Free .................. 5-25
6Navigation (if so equipped)
Safety information .............. 6-2
Navigation screen ............... 6-2
Map operation ..................... 6-3 Setting destination ........... 6-10
Route guidance .................. 6-13
Viewing traffic
information .......................... 6-23
Storing a
location/route .................... 6-27
Navigation settings ........... 6-36
General information for
navigation system ............. 6-39
7Voice recognition
Voice recognition .................. 7-2
8Troubleshooting guide
System unit ........................... 8-2
Wi-Fi connection (if so
equipped) ............................... 8-4
Audio system ........................ 8-6
Bluetooth® Hands-Free
Phone System .................... 8-13
INFINITI InTouch
TM
Services ................................ 8-17

SAFETY INFORMATION
This system is primarily designed to help you
support pleasant driving as outlined in this
manual. However, you, the driver, must use
the system safely and properly. Information
and the availability of services may not
always be up to date. The system is not a
substitute for safe, proper and legal driving.
Before using the system, please read the
following safety information. Always use the
system as outlined in this manual.
WARNING
.To operate the system, first park the
vehicle in a safe location and set the
parking brake. Operating the system
while driving can distract the driver
and may result in a serious accident.
. Exercise extreme caution at all times
so full attention may be given to
vehicle operation. If the system does
not respond immediately, please be
patient and keep your eyes on the
road. Inattentive driving may lead to
a crash resulting in serious injuries or
death. .
Do not rely on route guidance (if so
equipped) alone. Always be sure that
all driving maneuvers are legal and
safe in order to avoid accidents.
. Do not disassemble or modify this
system. If you do, it may result in
accidents, fire or electrical shock.
. If you notice any foreign objects in the
system hardware, spill liquid on the
system or notice smoke or a smell
coming from it, stop using the system
immediately and it is recommended
you contact an INFINITI retailer.
Ignoring such conditions may lead to
accidents, fire or electrical shock.
CAUTION
.Some jurisdictions may have laws
limiting the use of video screens while
driving. Use this system only where it
is legal to do so.
. Extreme temperature conditions [be-
low −4°F (−20°C) and above 158°F
(70°C)] could affect the performance
of the system. .
The display screen may break if it is
hit with a hard or sharp object. If the
display screen breaks, do not touch it.
Doing so could result in an injury.
NOTE:
Do not keep the system running with the
engine stopped. Doing so may discharge the
vehicle battery. When you use the system,
always keep the engine running.
INFINITI InTouch
TMServices may not be
available in some regions. Completing the
INFINITI InTouch
TMServices registration is
necessary to use INFINITI InTouchTMSer-
vices related functions.
1. Introduction
1-3

tooth SIG, Inc. and licensed to Robert Bosch
GmbH.
HD Radio Technology manufactured under
license from iBiquity Digital Corporation.
U.S. and Foreign Patents. For patents see
http://dts.com/patents. HD Radio, Artist
Experience, and the HD, HD Radio, and
"ARC" logos are registered trademarks or
trademarks of iBiquity Digital Corporation in
the United States and/or other countries.
Music recognition technology and related
data are provided by Gracenote®. Grace-
note is the industry standard in musicrecognition technology and related content
delivery. For more information, visit www.
gracenote.com. Music related data from
Gracenote, Inc., copyright © 2000 to pre-
sent Gracenote. Gracenote Software, copy-
right © 2000 to present Gracenote. One or
more patents owned by Gracenote apply to
this product and service. See the Gracenote
website for a non-exhaustive list of applic-
able Gracenote patents. Gracenote, the
Gracenote logo and logotype are either a
registered trademark or a trademark of
Gracenote, Inc. in the United States and/or
other countries.
Your INFINITI vehicle comes with SiriusXM®
Audio, SiriusXM TrafficTM, and SiriusXM®
Travel Link for free during the trial period.
All SiriusXM® services require a subscrip-
tion, sold separately or as a package by
SiriusXM® after the trial subscription period.
See the SiriusXM® Customer Agreement at
www.siriusxm.com for full terms and how to
cancel, which includes calling 1-866-635-
2349. All fees, content and features are
subject to change. SiriusXM® satellite ser- vice is available only in the 48 contiguous
USA and DC. SiriusXM® satellite service is
also available in Canada; see www.siriusxm.
ca.
SiriusXM® satellite radio and SiriusXM
TrafficTMsubscriptions are sold separately
or as a package after the trial subscription
period. See the SiriusXM® Customer Agree-
ment at www.siriusxm.com for full terms
and how to cancel, which includes calling 1-
866-635-2349. All fees, content and fea-
tures are subject to change. SiriusXM Traf-
fic
TMis available in select markets. For more
information, see www.siriusxm.com/info-
tainment.
SiriusXM® satellite radio and SiriusXM®
Travel Link subscriptions are sold separately
or as a package after the trial subscription
period. See the SiriusXM® Customer Agree-
ment at www.siriusxm.com for full terms
and how to cancel, which includes calling 1-
1. Introduction
1-5

1. Introduction
866-635-2349. All fees, content and fea-
tures are subject to change. SiriusXM®
Travel Link is available in select markets.
For more information, see www.siriusxm.
com/infotainment.
App Store
Apple and the Apple logo are trademarks of
Apple Inc., registered in the U.S. and other
countries. App Store is a service mark of
Apple Inc.
Siri®
Siri is a trademark of Apple Inc., registered in
the U.S. and other countries.
Google/Google Play/Android/Android
Auto
Google, Google Play, Android, Android Auto
and other marks are trademarks of Google
LLC.LEGAL DISCLAIMER
Feature availability is dependent on vehicle
model, trim level, packaging and options.
Trial included with vehicle purchase. Com-
patible connected device may be required
and feature availability may be dependent
on device’s capability. Refer to connected
device’s owner’s manual for details. Late
availability for some features.
Driving is serious business and requires your
full attention. Only use features and con-
nected devices when safe and legal to do so.
Some features, including automatic crash
notification and SOS, are dependent upon
the telematics device being in operative
condition, its ability to connect to a wireless
network, compatible wireless network avail-
ability, navigation map data and GPS satel-
lite signal receptions, the absence of which
can limit or prevent the ability to reach
Customer Care or receive support. GPS
mapping may not be detailed in all areas or
reflect current road status. Never program
GPS while driving. Only use Remote Engine
Start and Remote Horn features in accor-
dance with any laws, rules or ordinances in
effect in your vehicle’s location.
Some services and features are provided byand dependent on third party service provi-
ders and not INFINITI. Should such service
providers terminate or restrict service or
features, service or features may be sus-
pended or terminated without notice or with
no liability to INFINITI or its partners or
agents. Services and features may require
compatible cellular network provided by
independent companies not within INFINITI
or its partners’ or agents’ control. Cellular
network signal strength may vary and may
not be available in all areas or at all times.
Services and features may not function if
cellular network is unavailable, restricted, or
terminated. INFINITI and its partners or
agents are not responsible for associated
costs or other third party changes that may
be required for continued operation due to
cellular network unavailability, restriction, or
termination (including equipment replace-
ments/upgrades, if available, or roaming
charges on alternative networks). Technol-
ogy is evolving, and changes by independent
companies are not within INFINITI’s or its
partners’ or agents’ control.
Enrollment, owner consent, personal identi-
fication number (PIN), and subscription
agreement may be required to receive full
suite of features and services. Trial periods
1-6

(if applicable) begin on the date of vehicle
purchase or lease of a new INFINITI. Trial
periods and feature availability may be
subject to change at any time and may be
subject to early termination without notice.
Required subscriptions may be sold sepa-
rately for each available feature or service
after trial period ends, and may continue
until you call service provider to cancel.
Installation costs, one-time activation fee,
other fees and taxes may apply. Fees and
programming subject to change. Feature
may be subject to age restrictions in some
areas. Subscriptions governed by service
provider’s subscription agreement, terms
and conditions and privacy statements avail-
able at service provider’s website. Text rates
or data usage may apply. INFINITI In-
Touch
TMwith WiFi terms and conditions of
subscriber agreement apply. Included with
vehicle purchase 1 GB or 30 Day Trial on
equipped new INFINITI vehicles. If your
Vehicle is outside the scope of the initial
roadside assistance plan included with the
purchase of your Vehicle that applies for a
period of 48 months from the date the
Vehicle is delivered to the first retail buyer or
otherwise put into use, whichever is earlier
you will be responsible to the Service
Provider for any additional charges incurred by receiving services through that roadside
assistance Service Provider.
The INFINITI names, logos and slogans are
trademarks owned by or licensed to Nissan
Motor Co. Ltd. or its North American
subsidiaries. Other trademarks and trade
names are those of their respective owners.
For important safety information, system
limitations, and additional operating and
feature information, see retailer, owner’s
manual, or https://www.infinitiusa.com/in-
touch/legal.html.
LICENSES
SOFTWARE LICENSES
. Open Source Software Licenses
http://oss.bosch-cm.com/index.html
. This product is protected by certain
intellectual property rights of Microsoft.
Use or distribution of such technology
outside of this product is prohibited
without a license from Microsoft.
TELEMATIC CONTROL UNIT
http://opensourceautomotive.com/IC/
tZ7T3eE6AiV4
1. Introduction
1-7

tion while the vehicle is in motion.
The on-screen text and keys for these
restricted functions will be “grayed-out” or
muted and cannot be selected while driving.
In some cases, a screen message will appear
indicating a restricted function.
Restricted functions while driving include:. Character (letter and number) input
screen
. Scrolling and viewing of certain list
screens
. Displaying detailed information and se-
lecting items on some information
screens
. Adding/editing home location, address
book entries and current route (models
with navigation system)
. Connecting Bluetooth® devices for the
first time
. Placing a call by dialing a number or
selecting a phonebook entry
. Adjusting settings for phone, INFINITI
InTouch
TMServices, Bluetooth® func-
tions, and other various functions
These functions will become available again
when the vehicle is not in motion. Some of the destination setting functions
that become unavailable while driving can be
operated by the Voice Recognition System.
Available voice commands may differ de-
pending on the language setting.
Enabling operations by front seat
passenger (if so equipped)
WARNING
This feature is intended for front seat
passenger use only while the vehicle is
moving. Do not use this feature if you are
the driver while the vehicle is moving.
Doing so while driving can lead to a
serious or fatal accident.
When the vehicle detects a person on the
front passenger seat with the seat belt
fastened, some of the functions can be
unlocked by touching [Accept] on the mes-
sage screen which appears when available.
2. Getting started
2-13

Setting itemResult
[Customize Split Screen] A type of widget to be displayed on the Widget screen can be selected.
“Touch screen display ” (page 2-7)
[InTouch Services] Displays the INFINITI InTouchTMServices settings screen.“INFINITI InTouchTMServices settings” (page 5-13)
[System Voice] Displays the system voice settings screen.
“System Voice settings” (page 7-5)
[Camera] Displays the camera settings screen. See the vehicle Owner’s Manual for details of the monitor system.
[Seat] [Massage Settings] Displays the massage seat settings screen. [Driver’s Seat Pop-up] Turns on/off the pop-up screen of the driver’s seat setting status that appears upon the driver’s side power seat switch operation.
[Passenger’s Seat Pop-up] Turns on/off the pop-up screen of the passenger seat setting status that appears upon the passenger side power seat switch operation.
[Parking Sonar] Displays the parking sonar settings screen.
See the vehicle Owner’s Manual for details of the sonar system.
[Others] [Display] Adjusts the display settings.
[Language] Changes the language used in the system.
[Units] Changes the units used in the system.
[Keyboard Type] Selects the keyboard layout of the character input screens.
[Return All Settings to Default] Resets all settings to default.
2. Getting started
2-15