Automatic map update
The map data can be updated using the TCU
(Telematics Control Unit).
1. Push
6. Navigation (if so equipped)
4. THIRD PARTY SOFTWARE LICENSES:The Services may make use of third party
software. Notwithstanding Clauses 2
and 3, use of some third party materials
included in the Software may be subject
to other terms and conditions. The
official copyright notices and specific
license conditions of these third party
software codes and algorithms are to be
found via http://www.tomtom.com.
You hereby agree to the terms and
conditions for such third party software.
5. LIMITED WARRANTY:
.YOU ACKNOWLEDGE THAT THE SERVICES HAVE NOT BEEN DE-
VELOPED TO MEET YOUR INDIVI-
DUAL REQUIREMENTS AND THAT
IT IS THEREFORE YOUR RESPON-
SIBILITY TO ENSURE THAT THE
FACILITIES AND FUNCTIONS OF
THE SERVICES MEET YOUR RE-
QUIREMENTS. TOMTOM DOES
NOT AND CANNOT WARRANT
THAT THE SERVICES OPERATE
UNINTERRUPTED OR ERROR-
FREE. YOU SHOULD BE PARTICU-
LARLY AWARE OF THE FACT THAT
CALCULATION ERRORS MAY OC-
CUR WHEN USING SOFTWARE IN A NAVIGATION SYSTEM FOR IN-
STANCE CAUSED BY LOCAL EN-
VIRONMENTAL CONDITIONS
AND/OR INCOMPLETE DATA.
.TO THE MAXIMUM EXTENT PER-
MITTED BY APPLICABLE LAW,
TOMTOM AND ITS SUPPLIERS
PROVIDE THE SERVICES “AS IS”,
AND HEREBY DISCLAIM ALL
OTHER WARRANTIES AND CONDI-
TIONS, WHETHER EXPRESS, IM-
PLIED OR STATUTORY,
INCLUDING, BUT NOT LIMITED
TO, ANY (IF ANY) IMPLIED WAR-
RANTIES, DUTIES OR CONDITIONS
OF SATISFACTORY QUALITY, OF
FITNESS FOR A PARTICULAR PUR-
POSE, OF RELIABILITY OR AVAIL-
ABILITY, OF ACCURACY OR
COMPLETENESS OF RESPONSES,
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THE SERVICES, AND THE PROVI-
SION OF OR FAILURE TO PROVIDE
SUPPORT OR OTHER SERVICES,
INFORMATION, SOFTWARE, AND
RELATED CONTENT THROUGH
THE SERVICES OR OTHERWISE
ARISING OUT OF THE USE OF
THE SERVICES. SAFETY: THE SERVICES ARE IN-
TENDED TO BE USED FOR PRO-
VIDING INFORMATION AND
NAVIGATION SERVICES RELATED
TO YOUR JOURNEY ONLY AND
ARE NOT INTENDED TO BE USED
AS A SAFETY RELATED TOOL AND
CANNOT WARN YOU ABOUT ALL
DANGERS AND HAZARDS WITH
RESPECT TO THE ROAD YOU ARE
DRIVING. THEREFORE, IT RE-
MAINS YOUR DUTY TO DRIVE IN
A CAREFUL AND SAFE MANNER
(PAYING ALL DUE CARE AND AT-
TENTION TO THE ROAD) AS WELL
AS OBSERVING ALL APPLICABLE
TRAFFIC REGULATIONS AND
RULES. IT IS YOUR RESPONSIBIL-
ITY NOT TO USE THE SERVICES IN
A MANNER THAT WOULD DIS-
TRACT YOU FROM DRIVING
SAFELY.
6. LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PER-
MITTED BY APPLICABLE LAW,
NEITHER TOMTOM NOR ITS LICEN-
SORS AND SUPPLIERS, OFFICERS,
DIRECTORS OR EMPLOYEES SHALL
BE LIABLE TO YOU OR TO ANY THIRD
6-48
PARTY FOR ANY DAMAGES,
WHETHER DIRECT, SPECIAL, INCI-
DENTAL, INDIRECT OR CONSEQUEN-
TIAL (INCLUDING BUT NOT LIMITED
TO, DAMAGES FOR THE INABILITY
TO USE OR ACCESS THE SERVICES,
LOSS OF DATA, LOSS OF BUSINESS,
LOSS OF PROFITS, BUSINESS INTER-
RUPTION OR THE LIKE) ARISING OUT
OF OR RELATED TO THE USE OF, THE
INABILITY TO USE OR ACCESS, OR
OTHERWISE THE PERFORMANCE OF
THE SERVICES, EVEN IF INFINITI HAS
BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
TO THE EXTENT TOMTOM IS NOT
PERMITTED UNDER APPLICABLE
LAW TO EXCLUDE ITS LIABILITY
PURSUANT TO CLAUSE 6.1 ABOVE,
TOMTOM’S TOTAL AGGREGATE LIA-
BILITY TO YOU SHALL BE LIMITED TO
THE AMOUNT OF US $100.00.
THE ABOVE LIMITATIONS OF LIABI-
LITY UNDER THIS CLAUSE 6 DO NOT:
(I) AFFECT YOUR RIGHTS UNDER ANY
APPLICABLE MANDATORY NA-
TIONAL LEGISLATION; (II) EXCLUDE
OR LIMIT ANY LIABILITY THAT CAN-
NOT BE EXCLUDED OR LIMITED UN-DER APPLICABLE LAW.
7. TERMINATION: Without prejudice to any other rights, TomTom may immedi-
ately terminate this EULA if you fail to
comply with any of its terms and condi-
tions. The provisions of this Agreement,
which by their nature are intended to
survive termination, will remain in effect
after termination of this EULA.
8. LINKS TO THIRD PARTY SITES: Tom- Tom and other third parties involved in
making the Services available to you
("Third Parties") are not responsible for
the contents of any third-party sites or
services, any links contained in third-
party sites or services, or any changes or
updates to third-party sites or services
which are delivered by the Services or
otherwise. TomTom (and, as applicable,
each of the Third Parties) is providing
these links and access to third-party
sites and services to you only as a
convenience, and the inclusion of any
link or access does not imply an endorse-
ment by TomTom or any Third Parties of
the third-party site or service. Any use by
you of such links or third party sites and
the manner in which you use such third
party sites and links shall be your responsibility and at your risk and you
shall not use them in any illegal or
fraudulent manner.
Should you have any questions concern-
ing this EULA, or if you desire to contact
TomTom for any reason, please visit
TomTom’s website at http://www.tom-
tom.com.
6. Navigation (if so equipped)
6-49
8 Troubleshooting guide
System unit ........................................................................\
. 8-2Liquid crystal display .................................................. 8-2
Wi-Fi connection (if so equipped) ................................ 8-4 Wi-Fi hotspot (if so equipped) ................................ 8-5
Audio system ..................................................................... 8-6 HD Radio technology ................................................. 8-6
iPod® player ................................................................. 8-8
USB memory device ................................................ 8-10
Bluetooth® audio ...................................................... 8-11
Bluetooth® Hands-Free Phone System .................. 8-13
INFINITI InTouch
TMServices ...................................... 8-17 Apple CarPlay® .............................................................. 8-18
Android Auto .................................................................. 8-20
Siri® Eyes Free ............................................................... 8-22
Navigation (if so equipped) ......................................... 8-23
Basic operations ...................................................... 8-23
Map screen .............................................................. 8-24
Route calculation and visual guidance .............. 8-26
Voice guidance ........................................................ 8-28
Traffic information ................................................. 8-29
Voice recognition .......................................................... 8-30
WI-FI HOTSPOT (if so equipped)
SymptomPossible cause Possible solution
The device cannot connect to the vehicle
Wi-Fi hotspot. 7 devices are already connected.
Delete a connected device.
The password is incorrect. Check that the network password is correct.
Check the entered password is correct.
The device cannot access the Internet. The service provider’s subscription is not active. Check the service provider’s subscription. The vehicle is out of the service area of the
provider. Move to a service area.
Slow connectivity to the network. Another wireless connection interferes. Turn off the other wireless devices.
8. Troubleshooting guide
8-5
BLUETOOTH® HANDS-FREE PHONE SYSTEM
SymptomPossible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in- vehicle hands-free phone system. Use a cellular phone compatible with the system.
Contact an INFINITI retailer or visit www.infinitiusa.
com/bluetooth/ to check compatibility.
Registration of the cellular phone has been
performed incorrectly. Check the registration procedure, and then register
the cellular phone again.
A cellular phone cannot be connected or is
disconnected after the registration is
completed. The Bluetooth® setting of the in-vehicle hands-
free phone system is turned off.
Turn on the Bluetooth® setting of the system.
The Bluetooth® setting of the cellular phone is
turned off. Turn on the Bluetooth® setting of the cellular phone.
The remaining battery level of the cellular phone
is low. Charge the battery of the cellular phone.
The wireless Bluetooth® connection may be
disrupted depending on the location of the
cellular phone. Do not place the cellular phone in an area surrounded
by metal or far away from the in-vehicle hands-free
phone system. Do not place the cellular phone close
to the seats or your body.
Registration of the cellular phone is not com-
pleted. Perform registration of the cellular phone.
A call to a particular phone number fails. If the system tries to make a call several times to the same phone number (for example: the party
does not respond to the call, the party is out of
the service area, or the call is abandoned before
the party responds), the system may reject a
request to make a call to the phone number. Turn off the cellular phone and turn it on again to
reset the connection.
8. Troubleshooting guide
8-13
INFINITI INTOUCHTMSERVICES
SymptomPossible cause Possible solution
The system cannot connect
to the INFINITI InTouch
TM
Services Data Center. A subscription for the INFINITI In-
Touch
TMServices has not been estab-
lished. Sign up for a subscription to the INFINITI InTouch
TMServices. For details
about subscriptions, visit the website or contact the support line.
“INFINITI InTouchTMServices features” (page 5-7)
The communication line is busy. Try again after a short period of time.
The vehicle is in a location where it is
difficult to receive radio waves. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display
shows that the vehicle is inside the communication area, the system can be
used.
TCU (Telematics Control Unit) is not
turned on. If the icon does not show that the vehicle is inside the communication area
despite the fact that the vehicle is in that location, visit the website or
contact the support line.
“INFINITI InTouchTMServices features” (page 5-7)
Radio wave reception is not sufficient
for TCU (Telematics Control Unit) op-
eration. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display
shows that the vehicle is inside the communication area, the system can be
used.
Some of the items that are
displayed on the menu
screen cannot be selected. The vehicle is being driven and some
menu items are disabled.
Stop the vehicle in a safe location and apply the parking brake before
operating the menu screen items.
Some parts of the screen are
not displayed. The vehicle is being driven and some
menu items are disabled. Operate the system after stopping the vehicle in a safe location and applying
the parking brake.
The system does not an-
nounce information. The volume level is set to the minimum. Adjust the volume level by operating
control panel or <>on the steering wheel while the system is announcing
information.
8. Troubleshooting guide
8-17
Number
2D map .......................................................... 6-3
3D map .......................................................... 6-5
A
Android Auto ............................................. 5-21
Apple CarPlay® ......................................... 5-17
Audio operation precautions ................... 3-2
Audio operations ........................................ 3-8
Automatic map update ........................... 6-47
B
Bluetooth® audio ....................................... 3-8
Bluetooth® audio menu .......................... 3-17
Bluetooth® Hands-Free Phone
System ........................................................... 4-2
Building graphics ......................................... 6-5
Buttons on control panel .......................... 2-3
C
Changing order of destination
and waypoints ........................................... 6-21
Changing scale of map ............................. 6-6Compressed Audio Files
(MP3/WMA/AAC) .................................... 3-5
Connecting Bluetooth®
Hands-Free Phone ..................................... 4-4
Connecting iPhone® ................................ 5-17
Connecting to Interactive
Voice Menu ................................................ 5-11
Connections settings ............................... 2-17
Control buttons and touch
screen display .............................................. 2-2
Current vehicle location .......................... 6-39
D
Deleting stored item ................................ 6-33
Destination setting menu ....................... 6-10
Displaying navigation screen ................... 6-2
Displaying urgent
traffic information .................................... 6-25
During a call ................................................. 4-6
E
Editing route .............................................. 6-19
Editing stored information .................... 6-30
F
Functions disabled while driving .......... 2-12
G
Giving voice commands ............................. 7-2
H
Hands-free text messaging assistant ... 4-7
I
INFINITI controller ..................................... 2-4
INFINITI InTouch™ Services .................... 5-6
INFINITI InTouch™
Services application ................................... 5-9
INFINITI InTouch™ Services features .... 5-7
INFINITI InTouch™
Services settings ....................................... 5-13
Information menu ....................................... 5-2
iPod® audio menu .................................... 3-17
L
Launch Bar ................................................. 2-10
Liquid crystal display .................................. 2-7
Index
9-1