CarPlay® with the other iPhone®. To use
Apple CarPlay® with the other iPhone®,
disconnect the current device, or deacti-
vate Apple CarPlay® or Android Auto on
the Connections settings.
“Connections settings” (page 2-17)
Apple CarPlay® OPERATION
After starting Apple CarPlay®, the iPhone®
functions displayed on the screen can be
operated using the in-vehicle system.
INFO:
. After exiting the Apple CarPlay® screen,
return to the Apple CarPlay® screen by
taking one of the following actions.
— Touch [
] on the Launch Bar.
— Touch [Smartphone Connection] on the information screen, and then touch
[Apple CarPlay].
. When your iPhone® is locked, Apple
CarPlay® can still be activated by oper-
ating the iPhone® and allowing Apple
CarPlay® activation.
Siri® operation
With Siri®, some of the functions in your
iPhone® can be voice controlled.
Make sure that Siri® on your iPhone® is
turned on.
Activation:
Push and hold <
>on the steering wheel to
start a Siri® session.
INFO:
. Push <
>on the steering wheel to end
Siri® operation.
. Keep the interior of the vehicle as quiet
as possible. Close the windows to elim-
inate the surrounding noises (traffic
noises, vibration sounds, etc.), which
may prevent the system from recogniz-
ing the voice commands correctly.
. For functions that can be used with
Siri®, please refer to the Apple website.
Phone operation
If you wish to use the phone with Apple
CarPlay®, follow the procedure below: 1. Touch [Phone] on the Apple CarPlay®
top menu.
2. Operate the screen displayed to make a call, etc.
5. Information
5-19
Apple CarPlay® SYSTEM LIMITA-
TIONS
For all features of Apple CarPlay® to
operate correctly, it is necessary to have a
compatible iPhone®, a cellular connection
and a data plan.
When Apple CarPlay® is operating, system
performance is affected by the strength of
the cellular connection or performance of
the phone itself. If performance of the
system decreases:. Disconnect and reconnect your phone
. Cycle phone power off/on to restart
Changing government regulations may also
affect operation of Apple CarPlay®.
Android AutoTM
WARNING
. Stop your vehicle in a safe location
and apply the parking brake before
connecting your Android
TMphone to
the vehicle or operating your con-
nected Android phone for setup.
. If you are unable to devote full
attention to vehicle operation while
using Android Auto, pull off the road
to a safe location and stop your
vehicle.
You can use Android Auto by connecting a
compatible Android phone to your vehicle
via a USB cable. It is also recommended to
use the Android phone OEM cable that is
compatible with your phone.
With Android Auto, your in-vehicle system
can be used as a display and a controller for
some of the Android phone functions. Voice
control of some of the Android phone
functions is also possible with Android Auto.
Visit www.android.com/auto for informa-
tion about the functions that are available
and details about Google’s privacy policy. Certain vehicle information (e.g. location and
speed) may be shared with your device while
Android Auto is in use. Carrier charges may
apply to use Android Auto.
COMPATIBILITY
Refer to the Android Auto website for
compatible devices.
INFO:
. Download the Android Auto App from
Google Play
TMto Android phone in
advance.
. For best results, always update your
device to the latest Android software
and Android Auto App version. When
you connect the Android phone to the in-
vehicle system, it will automatically up-
date the Android software and Android
Auto App version.
. Android Auto will take the place of your
Bluetooth® audio and Bluetooth®
Hands-Free Phone functionality.
. Models with navigation system:
When setting a route with the navigation
system, if you set a destination with
Android Auto, the route setting of the
navigation system will be cancelled.
5. Information
5-21
5. Information
.The Phone menu and access to the
connected phone through the Voice
Recognition System will be disabled
while Android Auto is connected. To
access your phone, use the Google
Assistant function or select the phone
icon in the Android Auto top menu
screen.
INITIAL Android Auto SETTINGS
Before using Android Auto, the Android
Auto App must be downloaded on your
Android phone.
Download the Android Auto App from the
Google Play store on your Android phone.
It may be necessary to operate the Android
phone when connected first.
Depending on the selection, such as ap-
proval, some of the features of Android Auto
are not available.
Android Auto OPERATION
Unlock your phone’s screen before connect-
ing your Android phone.
1. Connect your Android phone to the USB
connection port.
“USB (Universal Serial Bus) connec-
tion ports” (page 2-8)
2. Depending on the setting, a Startup Information screen will appear. Touch
[Yes] to use Android Auto.
INFO:
.If you do not wish to display theStartup Information screen each time
you activate Android Auto, turn on
[Don’t Ask Anymore] on the Startup
Information screen. The Startup In-
formation screen will not be displayed
from the next Android Auto activa-
tion. The Startup Information screen
can be set to appear again in the
Android Auto setting menu.
“Android Auto settings”
(page 5-24)
.If your Android phone is connected to the in-vehicle system via Bluetooth®,
your phone’s Bluetooth® will be
turned on automatically when An- droid Auto is activated. Keep the
Bluetooth® turned on to use the
phone functions.
.Some functions of Android Auto are
not available if the Bluetooth® is not
connected.
3. The Android Auto top menu screen will appear. The Android phone functions
displayed on the screen should now be
operable using the in-vehicle system.
INFO:
. While Android Auto is activated on the
Android phone, the phone operations,
such as making or receiving calls, can
only be done with Android Auto.
. Depending on the device, an Android
phone requires MTP mode to be selected
in the USB transfer setting.
. After exiting the Android Auto screen,
return to the Android Auto screen by
taking one of the following actions.
— Touch [
] on the Launch Bar.
— Touch [Smartphone Connection] on the information screen, and then touch
[Android Auto].
5-22
Google AssistantTMoperation
Some of the functions on your Android
phone can be voice controlled when Android
Auto is active.
Activation:
Push and hold<
>on the steering wheel to
start a Google Assistant session.
INFO:
. Push <
>on the steering wheel to end
voice operation.
. Keep the interior of the vehicle as quiet
as possible. Close the windows to elim-
inate the surrounding noises (traffic
noises, vibration sounds, etc.), which
may prevent the system from recogniz-
ing the voice commands correctly.
. For functions that can be used with the
voice operation, refer to www.android.
com/auto.
Phone operation
If you wish to use your phone while Android
Auto is activated, follow the procedure
below: 1. Touch [
] on the Android Auto screen.
2. Operate the screen displayed to make a call, etc.
5. Information
5-23
5. Information
Android Auto SETTINGS
1. Push
Android Auto SYSTEM LIMITA-
TIONS
For all features of Android Auto to operate
correctly, it is necessary to have a compa-
tible Android phone, a cellular connection
and a data plan.
When Android Auto is operating, system
performance is affected by the strength of
the cellular connection or performance of
the phone itself. If performance of the
system decreases:. Disconnect and reconnect your phone
. Close all apps and restart them
. Cycle phone power off/on to restart
It should also be confirmed that the latest
version of both Android OS and the Android
Auto App are installed on the cellular phone.
Functionality of Android Auto may decrease
or be lost if there are changes to operating
systems, hardware, software or other tech-
nologies central to supporting the system
that are outside of INFINITI’s control. Chan-
ging government regulations may also affect
the operation of Android Auto.
SIRI® EYES FREE
GENERAL INFORMATION
Apple Siri® Eyes Free personal assistant can
be accessed from the vehicle. Siri® Eyes Free
can be accessed in Siri® Eyes Free mode to
reduce user distraction. In this mode, Siri®
Eyes Free is available for interaction by voice
control. After connecting a compatible Apple
device by using Bluetooth®, Siri® Eyes Free
can be activated by pushing and holding
<
> on the steering wheel.
Siri® is a trademark of Apple Inc., registered
in the U.S. and other countries.
INFO:
. Some Siri® Eyes Free functions, such as
opening apps, may not be available
during driving.
. For best results, always update your
device to the latest software version.
. Keep the interior of the vehicle as quiet
as possible. Close the windows to elim-
inate the surrounding noises (traffic
noises, vibration sounds, etc.), which
may prevent the system from recogniz-
ing the voice commands correctly. .
For functions that can be used in Siri®
Eyes Free, please refer to the Apple
website.
REQUIREMENTS
Visit www.apple.com/ios/siri for details
about device compatibility.
Siri® must be enabled on the phone. Please
check phone settings.
If the device has a lock screen, Siri® must be
accessible from the lock screen. Please check
phone settings.
SIRI® EYES FREE ACTIVATION
Siri® Eyes Free function can be activated
using <>on the steering wheel.“Control buttons and touch screen
display” (page 2-2)
1. Connect a Siri® Eyes Free enabled iPhone® to the vehicle.
“Setting devices” (page 2-17)
2. After the Bluetooth® connection is es- tablished, push and hold <
>on the
steering wheel to activate the Siri® Eyes
Free function.
5. Information
5-25
8 Troubleshooting guide
System unit ........................................................................\
. 8-2Liquid crystal display .................................................. 8-2
Wi-Fi connection (if so equipped) ................................ 8-4 Wi-Fi hotspot (if so equipped) ................................ 8-5
Audio system ..................................................................... 8-6 HD Radio technology ................................................. 8-6
iPod® player ................................................................. 8-8
USB memory device ................................................ 8-10
Bluetooth® audio ...................................................... 8-11
Bluetooth® Hands-Free Phone System .................. 8-13
INFINITI InTouch
TMServices ...................................... 8-17 Apple CarPlay® .............................................................. 8-18
Android Auto .................................................................. 8-20
Siri® Eyes Free ............................................................... 8-22
Navigation (if so equipped) ......................................... 8-23
Basic operations ...................................................... 8-23
Map screen .............................................................. 8-24
Route calculation and visual guidance .............. 8-26
Voice guidance ........................................................ 8-28
Traffic information ................................................. 8-29
Voice recognition .......................................................... 8-30
8. Troubleshooting guide
Android Auto
SymptomCause and Countermeasure
Cannot start Android Auto though it is connected to the
vehicle. The USB cable is not connected to the USB connection port. Properly connect the USB
cable to the USB connection port.
“USB (Universal Serial Bus) connection ports” (page 2-8)
[Start-up Options] is set to [Never Start]. Change the setting to [Auto] or [Ask Every
Time].
“Android Auto settings” (page 5-24)
To activate Android Auto, touch [
] on the Launch Bar or touch [Smartphone
Connection] on the information screen and then touch [Android Auto].
“Selecting menu from Launch Bar” (page 2-10)“Information menu” (page 5-2)
The connected device is not compatible with Android Auto. Check the compatibility
requirements.
Your Android phone may not be recognized if its battery is low. Charge your Android
phone then try again.
Android Auto performance decreases. For example, slow
connectivity or slow application functionality.
or
An error message appears when trying to access features of
Android Auto. A blank screen appears when trying to access
maps. Confirm you have a compatible Android phone, a cellular connection and an active data
plan.
Use the Android phone OEM cable to connect your phone to the USB connection port.
Phone’s performance or cellular connection. Disconnect and reconnect your phone.
Phone’s performance or cellular connection. Close all apps and restart them.
Phone’s performance or cellular connection. Cycle phone power off/on to restart.
8-20