Apple CarPlay® SYSTEM LIMITA-
TIONS
For all features of Apple CarPlay® to
operate correctly, it is necessary to have a
compatible iPhone®, a cellular connection
and a data plan.
When Apple CarPlay® is operating, system
performance is affected by the strength of
the cellular connection or performance of
the phone itself. If performance of the
system decreases:. Disconnect and reconnect your phone
. Cycle phone power off/on to restart
Changing government regulations may also
affect operation of Apple CarPlay®.
Android AutoTM
WARNING
. Stop your vehicle in a safe location
and apply the parking brake before
connecting your Android
TMphone to
the vehicle or operating your con-
nected Android phone for setup.
. If you are unable to devote full
attention to vehicle operation while
using Android Auto, pull off the road
to a safe location and stop your
vehicle.
You can use Android Auto by connecting a
compatible Android phone to your vehicle
via a USB cable. It is also recommended to
use the Android phone OEM cable that is
compatible with your phone.
With Android Auto, your in-vehicle system
can be used as a display and a controller for
some of the Android phone functions. Voice
control of some of the Android phone
functions is also possible with Android Auto.
Visit www.android.com/auto for informa-
tion about the functions that are available
and details about Google’s privacy policy. Certain vehicle information (e.g. location and
speed) may be shared with your device while
Android Auto is in use. Carrier charges may
apply to use Android Auto.
COMPATIBILITY
Refer to the Android Auto website for
compatible devices.
INFO:
. Download the Android Auto App from
Google Play
TMto Android phone in
advance.
. For best results, always update your
device to the latest Android software
and Android Auto App version. When
you connect the Android phone to the in-
vehicle system, it will automatically up-
date the Android software and Android
Auto App version.
. Android Auto will take the place of your
Bluetooth® audio and Bluetooth®
Hands-Free Phone functionality.
. Models with navigation system:
When setting a route with the navigation
system, if you set a destination with
Android Auto, the route setting of the
navigation system will be cancelled.
5. Information
5-21
5. Information
.The Phone menu and access to the
connected phone through the Voice
Recognition System will be disabled
while Android Auto is connected. To
access your phone, use the Google
Assistant function or select the phone
icon in the Android Auto top menu
screen.
INITIAL Android Auto SETTINGS
Before using Android Auto, the Android
Auto App must be downloaded on your
Android phone.
Download the Android Auto App from the
Google Play store on your Android phone.
It may be necessary to operate the Android
phone when connected first.
Depending on the selection, such as ap-
proval, some of the features of Android Auto
are not available.
Android Auto OPERATION
Unlock your phone’s screen before connect-
ing your Android phone.
1. Connect your Android phone to the USB
connection port.
“USB (Universal Serial Bus) connec-
tion ports” (page 2-8)
2. Depending on the setting, a Startup Information screen will appear. Touch
[Yes] to use Android Auto.
INFO:
.If you do not wish to display theStartup Information screen each time
you activate Android Auto, turn on
[Don’t Ask Anymore] on the Startup
Information screen. The Startup In-
formation screen will not be displayed
from the next Android Auto activa-
tion. The Startup Information screen
can be set to appear again in the
Android Auto setting menu.
“Android Auto settings”
(page 5-24)
.If your Android phone is connected to the in-vehicle system via Bluetooth®,
your phone’s Bluetooth® will be
turned on automatically when An- droid Auto is activated. Keep the
Bluetooth® turned on to use the
phone functions.
.Some functions of Android Auto are
not available if the Bluetooth® is not
connected.
3. The Android Auto top menu screen will appear. The Android phone functions
displayed on the screen should now be
operable using the in-vehicle system.
INFO:
. While Android Auto is activated on the
Android phone, the phone operations,
such as making or receiving calls, can
only be done with Android Auto.
. Depending on the device, an Android
phone requires MTP mode to be selected
in the USB transfer setting.
. After exiting the Android Auto screen,
return to the Android Auto screen by
taking one of the following actions.
— Touch [
] on the Launch Bar.
— Touch [Smartphone Connection] on the information screen, and then touch
[Android Auto].
5-22
Android Auto SYSTEM LIMITA-
TIONS
For all features of Android Auto to operate
correctly, it is necessary to have a compa-
tible Android phone, a cellular connection
and a data plan.
When Android Auto is operating, system
performance is affected by the strength of
the cellular connection or performance of
the phone itself. If performance of the
system decreases:. Disconnect and reconnect your phone
. Close all apps and restart them
. Cycle phone power off/on to restart
It should also be confirmed that the latest
version of both Android OS and the Android
Auto App are installed on the cellular phone.
Functionality of Android Auto may decrease
or be lost if there are changes to operating
systems, hardware, software or other tech-
nologies central to supporting the system
that are outside of INFINITI’s control. Chan-
ging government regulations may also affect
the operation of Android Auto.
SIRI® EYES FREE
GENERAL INFORMATION
Apple Siri® Eyes Free personal assistant can
be accessed from the vehicle. Siri® Eyes Free
can be accessed in Siri® Eyes Free mode to
reduce user distraction. In this mode, Siri®
Eyes Free is available for interaction by voice
control. After connecting a compatible Apple
device by using Bluetooth®, Siri® Eyes Free
can be activated by pushing and holding
<
> on the steering wheel.
Siri® is a trademark of Apple Inc., registered
in the U.S. and other countries.
INFO:
. Some Siri® Eyes Free functions, such as
opening apps, may not be available
during driving.
. For best results, always update your
device to the latest software version.
. Keep the interior of the vehicle as quiet
as possible. Close the windows to elim-
inate the surrounding noises (traffic
noises, vibration sounds, etc.), which
may prevent the system from recogniz-
ing the voice commands correctly. .
For functions that can be used in Siri®
Eyes Free, please refer to the Apple
website.
REQUIREMENTS
Visit www.apple.com/ios/siri for details
about device compatibility.
Siri® must be enabled on the phone. Please
check phone settings.
If the device has a lock screen, Siri® must be
accessible from the lock screen. Please check
phone settings.
SIRI® EYES FREE ACTIVATION
Siri® Eyes Free function can be activated
using <>on the steering wheel.“Control buttons and touch screen
display” (page 2-2)
1. Connect a Siri® Eyes Free enabled iPhone® to the vehicle.
“Setting devices” (page 2-17)
2. After the Bluetooth® connection is es- tablished, push and hold <
>on the
steering wheel to activate the Siri® Eyes
Free function.
5. Information
5-25
operation is executed.
INFO:
To exit the Voice Recognition System, push
and hold <
>or <>(if so equipped) on
the steering wheel, or <>on the INFINITI
controller.
Pushing and holding the left side of
<
//> (if so equipped) on the
steering wheel can also exit the voice
recognition system.
Operating tips
. Speak a command after the tone.
. Some commands are only for English.
. If the command is not recognized, the
system will prompt you to speak the
command again. Repeat the command in
a clear voice.
. Push <
>(if so equipped) or push the
left side of />(if so
equipped) on the steering wheel, push
<
> on the INFINITI controller or touch
[] on the touch screen display to
return to the previous screen.
. To adjust the volume of the system
feedback, push <
>on the steering wheel or turn
on the control panel while the system is
making an announcement.
. Models with navigation system:
When setting a destination for route
guidance with some search methods,
such as POI, Intersection or City Center
search, the search area is automatically
set to the state/province where your
vehicle is located. Change state/pro-
vince to change the search area to
another state/province if necessary.
Voice Prompt Interrupt:
In most cases, you can interrupt the voice
feedback to speak the next command by
pushing <
>on the steering wheel. After
interrupting the system, wait for a tone
before speaking your command.
One Shot Call:
To use the system faster when making a call,
you may speak the second level command
skipping speaking the first level command.
For example, push <
>on the steering
wheel and say “Redial” after the tone
without first saying “Phone”.
How to see voice command screen
1. Push <>on the steering wheel to
display the first screen of the voice
command list.
2. Speak a command or select an item on the voice command list. The Second
screen is displayed.
3. Speak a command or select an item on the voice command list. The command is
executed or the next screen for further
command is displayed.
4. Follow the prompts to complete the commands.
Voice command screens:
Example
7. Voice recognition
7-3
SYSTEM VOICE SETTINGS
The system voice settings can be changed.
1. Touch [Settings] on the Launch Bar.
“System settings” (page 2-14)
2. Touch [System Voice].
3. Touch a preferred item.
Available setting items may vary depending on models, specifications and software versions.
Available setting items
Available item Action
[Initial Voice Prompt] When this item is turned on, voice prompts are announced.
[Short Voice Prompts] When this item is turned on, short and minimized voice feedback will be provided.
[Best Match Lists] [Phonebook]When these items are turned on, the voice recognition results are displayed on the
list in the order of reliable recognition.
[Music Commands]
[Voice Preference] Voice guidance setting can be selected from a male or female voice when the
system language is set to English.
[Voice Preference] cannot be selected when the system is set to French or
Spanish.
[Speech Rate] Adjusts the speech rate of prompt.
7. Voice recognition
7-5
8. Troubleshooting guide
SYSTEM UNIT
LIQUID CRYSTAL DISPLAY
Symptom Possible cause Possible solution
The screen is too dark. The cabin temperature is too low.Wait until the cabin temperature becomes
moderate.
The cabin temperature is too high. This is not a malfunction. The liquid crystal
protection mode is functioning. The brightness
will return to normal when the cabin tempera-
ture becomes low.
Screen brightness is set to the maximum dark-
ness. Adjust the brightness setting of the screen.
The screen is too bright. Screen brightness is set to the maximum
brightness. Adjust the brightness setting of the screen.
A small black spot or a small bright spot appears
on the screen. This is a typical phenomenon for liquid crystal
displays.This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon billboards, high voltage electric power
cables, ham radios or other radio devices
equipped to other vehicles may adversely affect
the screen.This is not a malfunction.
Image lag appears on the screen. This is a typical phenomenon for liquid crystal
displays. This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is less than 50°F (10°C). Wait until the cabin temperature rises to within 50°F (10°C) and 122°F (50°C).
When looking at the screen from an angle, the
screen lightens or darkens. This is a typical phenomenon for liquid crystal
displays.Adjust the brightness setting of the screen.
8-2
8. Troubleshooting guide
iPod® PLAYER
SymptomPossible cause Possible solution
The system does not recognize an iPod®. A connector cable is not correctly connected, or the iPod® does not correctly operate.Connect the connector cable again. If the system
does not recognize the iPod® after performing
this procedure above, reset the iPod®.
The iPod® that is to be connected is not
compatible with the system. Check the iPod® model and firmware versions
available for the system.
The connected USB extension cable is not
compatible with the system. Replace the USB extension cable if the system
still does not recognize the iPod® after recon-
necting the cable properly a number of times.
The cable is rapidly connected to or discon-
nected from the USB connection port. Slowly connect or disconnect the USB cable.
An iPod® cannot be operated. The iPod® is connected to the in-vehicle audio
system while headsets, etc. are connected to the
iPod®. Remove all equipment from the iPod® after
disconnecting the iPod® from the system, and
then connect it to the system again.
The iPod® is not operating normally. Disconnect the iPod® from the in-vehicle audio
system, and then connect it to the system again.
The system plays back an album/file that
includes a particular album art. Disconnect the iPod® from the in-vehicle audio
system, and then reset the iPod®. Disable the
album art, and then connect the iPod® to the
system.
An iPod® does not respond. There are too many files in a category. Decrease the number of files in a category (less
than 65500 files).
The shuffle function is turned on. Turn off the shuffle function if many files are
stored on the iPod®.
Music cannot be played back. A connector is not connected to the iPod®. Firmly connect the connector to the iPod®.
8-8
SymptomPossible cause Possible solution
When a cellular phone is operated to make
a call, the hands-free function becomes
unavailable. Some models of a cellular phone do not switch
to the hands-free mode when they are operated
to make a call. This is not a malfunction. Make another call using the
hands-free function.
The other party’s voice cannot be heard.
There is no ringtone. The volume level is set to the minimum. Adjust the volume level.
A cellular phone is not connected.
Check the registration procedure, and then register
the cellular phone again.
Each volume level (ringtone, incoming voice
or outgoing voice) is different. Each volume level is not adjusted properly. Adjust each volume level properly.
The antenna display is different between
the touch screen display and a cellular
phone screen. Making or receiving a call is
unavailable even though the antenna dis-
play shows that it is possible to do so. The antenna display varies depending on the
model of cellular phone.
This does not indicate a malfunction. The antenna
display and remaining battery level shown on the
touch screen display may be different from those
shown on the cellular phone screen. Use them as a
reference.
A voice cannot be heard clearly when using
a cellular phone behind tall buildings. Some structures such as tall buildings, etc. may
cause irregular reflection of radio waves or
completely shut out radio waves that are used
for cellular phones. Move to a place without tall buildings.
Noise is heard when using a cellular phone
under/near areas of elevated railroads,
high voltage electric power cables, traffic
signals, neon billboards, etc. Electromagnetic waves that are generated from
radio devices may adversely affect the cellular
phone.
This is not a malfunction.
Noise is heard in the sound from the audio
system while using a cellular phone. Radio waves that are generated from a cellular
phone may adversely affect the sound from the
audio system. This is not a malfunction.
Sound skips or stutters. The cellular phone may have turned on the
wireless LAN (Wi-Fi). Turn off the wireless LAN (Wi-Fi).
8. Troubleshooting guide
8-15