2022 HYUNDAI SANTA FE HYBRID tow

08
8-21
Towing Service
OTMH080014
[A] : Dollies
If emergency towing is necessary,
we recommend having it done by
an authorized HYUNDAI dealer or a
commercial tow-truck service.
Proper lifting and towing procedures
are necessary to prevent damage to
the vehicle. The use of wheel dollies or
flatbed is recommended.
It is acceptable to tow the vehicle with
the rear wheels on the ground (without
dollies) and the front wheels off the
ground.
If any of the loaded wheels or suspension
components are damaged or the vehicle
is being towed with the front wheels on
the ground, use a towing dolly under the
front wheels.
When being towed by a commercial tow
truck and wheel dollies are not used,
the front of the vehicle should always be
lifted, not the rear.
CAUTION
OTM080013

[ Do not tow with sling-type
equipment. Use wheel lift or flatbed equipment.
OTMH080009

[ Do not tow the vehicle with the front
wheels on the ground as this may
cause damage to the vehicle.
When towing your vehicle in an
emergency without wheel dollies:
[ Vehicle without EPB
1. Place the ignition switch in the ACC position.
2. Place the shift button in N (Neutral).
3. Release the parking brake.
[ Vehicle with EPB
1. Release EPB before turning off the engine.
2. Place the ignition switch to the OFF position.
3. Change the gear to N (Neutral) while pressing the brake pedal.
4. Place the ignition switch to the ACC position.
CAUTION
Failure to place the shift button in N
(Neutral) may cause internal damage to
the transmission.
TOWING

Emergency Situations
8-22
Removable Towing Hook
OTMPH081003N
1. Open the tailgate, and remove the towing hook from the tool case.
„Front
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„Rear
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2. Remove the hole cover by pressing the lower part of the cover on the
bumper.
3. Install the towing hook by turning it clockwise into the hole until it is fully
secured.
4. Remove the towing hook and install the cover after use.

08
8-23
Emergency Towing
„Front
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„Rear
OTM080018
If towing is necessary, we recommend
you have it done by an authorized
HYUNDAI dealer or a commercial tow truck service.
If a towing service is not available in
an emergency, your vehicle may be
temporarily towed using a cable or chain
secured to the emergency towing hook
at the front (or rear) of the vehicle.
Use extreme caution when towing the
vehicle with a cable or chain. A driver
must be in the vehicle to steer it and
operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a short
distance and at low speeds. Also, the
wheels, axles, power train, steering and
brakes must all be in good condition.
CAUTION
The driver must be in the vehicle for
steering and braking operations when
the vehicle is being towed. Passengers
other than the driver must not be in the
vehicle.
Always follow these emergency towing
precautions:
[ Place the ignition switch in the ACC
position so the steering wheel is not
locked.

[ Place the shift button in N (Neutral).

[ Release the parking brake.

[ Depress the brake pedal with more
force than normal as you will have
reduced braking performance.

[ More steering effort will be required
because the power steering system will be disabled.

[ Use a vehicle heavier than your own to
tow your vehicle.

[ The drivers of both vehicles should
communicate with each other
frequently.

[ Before emergency towing, check that
the hook is not broken or damaged.

[ Fasten the towing cable or chain
securely to the hook.

[ Do not jerk the hook. Apply steady
and even force.

Emergency Situations
8-24
OTMH080010

[ Use a towing cable or chain less than
5 m (16 feet) long. Attach a white or
red cloth (about 30 cm (12 inches)
wide) in the middle of the cable or
chain for easy visibility.

[ Drive carefully so the towing cable or
chain remains tight during towing.

[ Before towing, check the automatic
transmission for fluid leaks under your
vehicle. If the automatic transmission
fluid is leaking, flatbed equipment or a
towing dolly must be used.
NOTICE
Accelerate or decelerate the vehicle
in a slow and gradual manner while
maintaining tension on the tow rope
or chain to start or drive the vehicle,
otherwise tow hooks and the vehicle
may be damaged.
NOTICE
To avoid damage to your vehicle and
vehicle components when towing:
[Always pull straight ahead when
using the towing hooks. Do not pull
from the side or at a vertical angle.

[ Do not use the towing hooks to pull
a vehicle out of mud, sand or other
conditions from which the vehicle
cannot be driven out under its own
power.

[ Limit the vehicle speed to 15 km/h
(10 mph) and drive less than 1.5
km (1 mile) when towing to avoid
serious damage to the automatic
transmission.

09
9-7
Follow Normal Maintenance Schedule if the vehicle is usually operated where none of
the following conditions apply. If any of the following conditions apply, you must follow
the Maintenance Under Severe Usage Conditions.
[
Repeated driving short distance of less than 8 km (5 miles) in normal temperature or
less than 16 km (10miles) in freezing temperature

[ Extensive engine idling or low speed driving for long distances

[ Driving on rough, dusty, muddy, unpaved, graveled or salt-spread roads

[ Driving in areas using salt or other corrosive materials or in very cold weather

[ Driving in heavy dust conditions

[ Driving in heavy traffic area

[ Driving on uphill, downhill, or mountain road repeatedly

[ Towing a trailer or using a camper, or driving with loads on the roof

[ Driving as a patrol car, taxi, other commercial use of vehicle towing

[ Frequently driving under high speed or rapid acceleration/deceleration

[ Frequently driving in stop-and-go condition

[ Engine oil usage which is not recommended (Mineral type, Semi-synthetic, Lower
grade spec, etc.)
If your vehicle is operated under the above conditions, you should inspect, replace
or refill more frequently than the following Normal Maintenance Schedule. After the
periods or distance shown in the chart, continue to follow the prescribed maintenance
intervals.
Information

[ As it is normal for engine oil to be consumed during driving, the amount of engine oil
should be checked regularly.

[ The replacement cycle of engine oil is set by the period which the performance of the
recommended engine oil is maintained. So, if recommended engine oil is not used,
replace the engine oil according to the maintenance schedule under severe usage conditions.
SCHEDULED MAINTENANCE SERVICES

09
9-17
WARNING
Never remove the engine
coolant cap and/or inverter
coolant cap or the drain plug
while the engine and radiator
are hot. Hot coolant and steam
may blow out under pressure,
causing serious injury.
Turn the vehicle off and wait until the
engine cools down. Use extreme care
when removing the engine coolant
cap and/or inverter coolant cap. Wrap
a thick towel around it, and turn it
counterclockwise slowly to the first
stop. Step back while the pressure is
released from the cooling system. When
you are sure all the pressure has been
released, press down on the cap, using
a thick towel, and continue turning
counterclockwise to remove it.
Information
The engine coolant and/or inverter coolant level is influenced by the hybrid system
temperature. Before checking or refilling
the engine coolant and/or inverter coolant, turn the hybrid vehicle off.
WARNING
The electric motor for the cooling fan
may continue to operate or start up
when the engine is not running and
can cause serious injury. Keep hands,
clothing and tools away from the
rotating fan blades of the cooling fan.
Always turn off the vehicle unless the
vehicle has to be inspected with the engine on. Be cautious as the cooling
fan may operate if the negative (-)
battery terminal is not disconnected.
WARNING
Make sure the coolant cap is properly
closed after refilling coolant. Otherwise
the engine could be overheated while driving.
„Engine compartment front view
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1. Check if the coolant cap label is straight In front.
„Engine compartment rear view
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2. Make sure that the tiny protrusions inside the coolant cap is securely
interlocked.

Maintenance
9-18
Recommended coolant
[
When adding coolant, use only
deionized water, distilled water or soft
water for your vehicle and never mix
hard water in the coolant filled at the
factory.

[ An incorrect coolant mixture can
result in severe malfunction or
engine/hybrid system damage.

[ The engine in your vehicle has
aluminum engine parts and must be
protected by an phosphate-based
ethylene glycol coolant to prevent
corrosion and freezing.

[ Do not use alcohol or methanol coolant or mix them with the specified coolant.

[ Do not use a solution that contains
more than 60% antifreeze or less than
35% antifreeze, which would reduce
the effectiveness of the solution.
For mixing percentage, refer to the
following table:
Ambient
Temperature Mixture Percentage
(volume)
Antifreeze Water
-15°C (5°F) 35 65
-25°C (-13°F) 40 60
-35°C (-31°F) 50 50
-45°C (-49°F) 60 40
Information
If in doubt about the mix ratio, a 50%
water and 50% antifreeze mix is the
easiest to mix together as it will be the same quantity of each. It is suitable to
use for most temperature ranges of -35°C
(-31°F) and higher.
Changing Coolant
We recommend that coolant be changed
by an authorized HYUNDAI dealer
according to the Maintenance Schedule
at the beginning of this chapter.
WARNING
Do not use engine coolant or antifreeze
in the washer fluid reservoir.
Engine coolant can severely obscure
visibility when sprayed on the
windshield and may cause loss of
vehicle control resulting in an accident.
Engine coolant may also cause damage
to paint and body trim.
NOTICE
To prevent damage to engine parts, put
a thick towel around the engine coolant
cap and/or inverter coolant cap before
refilling the coolant to prevent the
coolant from overflowing into engine
parts, such as the alternator.

Maintenance
9-68
NOTICE
OTM090031

[ Water washing in the engine compartment including high
pressure water washing may cause
the failure of electrical circuits
located in the engine compartment.

[ Never allow water or other liquids
to come in contact with electrical/
electronic components inside the
vehicle as this may damage them.
NOTICE
Matte paint finish vehicle (if equipped)
Automatic car wash which uses rotating
brushes should not be used as this can
damage the surface of your vehicle. A
steam cleaner which washes the vehicle
surface at high temperature may result
the oil to adhere and leave stains that is
difficult to remove.
Use a soft cloth (for example, microfiber
towel or sponge) when washing your
vehicle and dry with a microfiber towel.
When you hand wash your vehicle, you
should not use a cleaner that finishes
with wax. If the vehicle surface is too
dirty (sand, dirt, dust, contaminant,
etc.), clean the surface with water
before washing the car.
Waxing
A good coat of wax is a barrier between
your paint and contaminate. Keeping
a good coat of wax on your vehicle will
help protect it.
Wax the vehicle when water will no
longer bead on the paint.
Always wash and dry the vehicle before
waxing. Use a good quality liquid or
paste wax, and follow the manufacturer’s
instructions. Wax all metal trim to protect
it and to maintain its luster.
Removing oil, tar, and similar materials
with a spot remover will usually strip the
wax from the finish. Be sure to re-wax
these areas even if the rest of the vehicle
does not yet need waxing.
NOTICE

[Wiping dust or dirt off the body with
a dry cloth will scratch the finish.

[ Do not use steel wool, abrasive
cleaners, or strong detergents
containing highly alkaline or
caustic agents on chrome-plated or
anodized aluminum parts. This may
result in damage to the protective
coating and cause discoloration or
paint deterioration.
NOTICE
Matte paint finish vehicle (if equipped)
Do not use any polish protector such as
a detergent, an abrasive and a polish.
In case wax is applied, remove the wax
immediately using a silicon remover
and if any tar or tar contaminant is on
the surface use a tar remover to clean.
However, be careful not to apply too
much pressure on the painted area.