2022 GMC ACADIA infotainment

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15170041) - 2022 - CRC - 10/6/21
Customer Information 365
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 365
Customer Assistance Offices . . . . . . . . . . . 367
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Online Owner Center . . . . . . . . . . . . . . . . . . 367
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Roadside Assistance Program . . . . . . . . . . 368
Scheduling Service Appointments . . . . . . 370
Courtesy Transportation Program . . . . . 370
Collision Damage Repair . . . . . . . . . . . . . . . 371
Publication Ordering Information . . . . . . 372
Radio Frequency Statement . . . . . . . . . . . 373
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 373
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 374
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 374
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Event Data Recorders . . . . . . . . . . . . . . . . . . 375
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Infotainment System . . . . . . . . . . . . . . . . . . 376Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to GMC. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-462-8782. In Canada, call General
Motors of Canada Customer Care Centre at
1-800-263-3777 (English), or 1-800-263-7854
(French).

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15170041) - 2022 - CRC - 10/6/21
376 Customer Information
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes information
about the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
SeeOnStar Additional Information 0379.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See the
infotainment section for information on
stored data and for deletion instructions.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15170041) - 2022 - CRC - 10/6/21
OnStar 377
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 377
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 379
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.gmc.com/learn or
press
Q.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15170041) - 2022 - CRC - 10/6/21
380 OnStar
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15170041) - 2022 - CRC - 10/6/21
382 Connected Services
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Connected Services
Navigation
Navigation requires a specific OnStar or
connected service plan.
Press
Qto receive Turn-by-Turn directions
or have them sent to the vehicle’s
navigation screen, if equipped. Select
Turn-by-Turn Directions from the Services
tab of the OnStar app to call an Advisor or
select a recent or favorite destination. Touch
the navigation icons to select home, address,
or place. A destination transfer from OnStar
will show the detail view of the destination
when it is transferred from OnStar to the
Navigation application. See www.onstar.com
for a coverage map. Services vary by model.
Map coverage is available in the United
States and Canada.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command button,
if equipped, may vary by vehicle and region.
For some vehicles, press
=to open the
OnStar app on the infotainment display.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-15170041) - 2022 - CRC - 10/6/21
Connected Services 383
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myGMC mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myGMC mobile app, or by
contacting an OnStar Advisor. On some
vehicles, Wi-Fi can also be managed from
the Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app to
compatible Apple and Android smartphones.
GMC users can access the following services
from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with GMC on social media.
Features are subject to change. For myGMC
mobile app information and compatibility,
see my.gmc.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-15170041) - 2022 - CRC - 10/6/21
Index 387
CleaningExterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 192
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Cluster, Instrument . . . . . . . . . . . . . . . . . . . 98, 101
Collision Damage Repair . . . . . . . . . . . . . . . . . . 371
Compact Spare Tire . . . . . . . . . . . . . . . . . . . . . . 332
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Compressor Kit, Tire Sealant . . . . . . . . . . . . . . 321
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 382
Control
Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Traction and Electronic Stability . . . . . . . 227
Control Light Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . 201
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 141 Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Coolant
Engine Temperature Gauge . . . . . . . . . . . . 105
Engine Temperature Warning Light . . . . . 113
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192, 196
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Courtesy Transportation Program . . . . . . . . 370
Coverage Explanations . . . . . . . . . . . . . . . . . . . 163
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Cruise Control, Adaptive . . . . . . . . . . . . . . . . . 232
Customer Assistance . . . . . . . . . . . . . . . . . . . . . 367 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Text Telephone (TTY) Users . . . . . . . . . . . . 367
Customer Information
Publications Ordering Information . . . . . 372
Customer Satisfaction Procedure . . . . . . . . . 365
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . . 371
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Data Collection Infotainment System . . . . . . . . . . . . . . . . . . 376
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 375
Database Coverage Explanations . . . . . . . . . 163 Daytime Running Lamps (DRL) . . . . . . . . . . . .134
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . 201
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Diagnostics
Connected Services . . . . . . . . . . . . . . . . . . . . 384
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . 200
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 364
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . . . . . . 224, 287
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Driver Assistance Systems . . . . . . . . . . . . . . . 240
Driver Information Center (DIC) . . . . . . 116, 118
Driver Mode Control . . . . . . . . . . . . . . . . . . . . . 229
Driver Mode Control Light . . . . . . . . . . . . . . . . 113
Driving Assistance Systems . . . . . . . . . . . . . . . . . . . . 246
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 200
Characteristics and Towing Tips . . . . . . . . 258
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Hill and Mountain Roads . . . . . . . . . . . . . . 207

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-15170041) - 2022 - CRC - 10/6/21
390 Index
Infants and Young Children, Restraints . . . . 67
InformationPublication Ordering . . . . . . . . . . . . . . . . . . . 372
Infotainment System . . . . . . . . . . . . . . . . . . . . 376
Instrument Cluster . . . . . . . . . . . . . . . . . . . . 98, 101
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 28
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 139
J
Jump Starting - North America . . . . . . . . . . . 332
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 7
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 302
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Daytime Running (DRL) . . . . . . . . . . . . . . . . 134
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 132
Exterior Lamps Off Reminder . . . . . . . . . . 133
Exterior Lighting Battery Saver . . . . . . . . 138
Malfunction Indicator (CheckEngine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Lamps (cont'd)
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Lane Change Alert (LCA) . . . . . . . . . . . . . . . . . . 251
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . . . 253
Lane Keep Assist Light . . . . . . . . . . . . . . . . . . . . 111
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . . 51
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 79
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Illumination Control . . . . . . . . . . . . . . . . . . . 136
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . 106
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Brake System Warning . . . . . . . . . . . . . . . . 109
Charging System . . . . . . . . . . . . . . . . . . . . . . 108
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Driver Mode Control . . . . . . . . . . . . . . . . . . . . 113 Lights (cont'd)
Electric Parking Brake . . . . . . . . . . . . . . . . . . 110
Engine Coolant Temperature
Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 114
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Front Fog Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 115
Gear Shifting . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . . 115
High/Low Beam Changer . . . . . . . . . . . . . . 133
Hill Descent Control . . . . . . . . . . . . . . . . . . . . 111
Lane Keep Assist . . . . . . . . . . . . . . . . . . . . . . . . 111
Low Fuel Warning . . . . . . . . . . . . . . . . . . . . . . 115
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . 106
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Service Electric Parking Brake . . . . . . . . . . 110
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . . . . . . . . . . . 113
Traction Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . . 17
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18