Page 18 of 55
than Ford dealer facilities. Tire replacements under warranty will
be made with the same brand and model as originally equipped
with the vehicle unless the same brand and model is no longer
available, in which case a tire of the same brand, size, load, speed
and tread type will be used. In some circumstances, Ford may
authorize another brand and/or model to substitute for the
original brand and model, even if still available.
Normal tire wear or damage is not reimbursable. See page 18 for
details of what is not covered.
Extended warranty coverage periods are available for certain
vehicle parts and conditions. Specifically,
(1) Your vehicle's Powertrain components are covered for five
years or 60,000 miles, whichever occurs first. The extended
coverage applies to theEngine:all internal lubricated parts,
cylinder block, cylinder heads, electrical fuel pump, powertrain
control module, engine mounts, flywheel, injection pump,
manifold (exhaust and intake), manifold bolts, oil pan, oil pump,
seals and gaskets, engine thermostat, engine thermostat
housing, timing chain cover, timing chain (gears or belt),
turbocharger/supercharger unit, valve covers, water pump;
Transmission: all internal parts, clutch cover, seals and gaskets,
torque converter, transfer case (including all internal parts),
transmission case, transmission mounts (front and rear);
Front-Wheel Drive: axle shafts, support bracket, front bearings,
seals and gaskets, universal and constant velocity joints;
Rear-Wheel Drive:axle shafts, rear bearings, center support
bearing, drive axle housing (including all internal parts), drive
shaft, retainers, supports, seals and gaskets, universal and
constant velocity joints. Four-Wheel/All-Wheel Drive: axle
shafts, support bracket, bearings (front and rear), center support
bearing, drive shafts, final drive housing (including all internal
parts), hubs-automatic front locking (four-wheel drive), locking
rings (four-wheel drive), seals and gaskets, universal and
constant velocity joints.
11
Page 19 of 55
(2) Your vehicle's safety belts and air bag Supplemental
Restraint System (SRS) are covered for an extended Safety
Restraint Coverage Period, which lasts for five years or 60,000
miles, whichever occurs first.
(3) Your vehicle’s body sheet metal panels are covered for an
extended Corrosion Coverage Period, which lasts for five years,
regardless of miles driven. The extended warranty coverage only
applies if a body sheet metal panel becomes perforated due to
corrosion during normal use due to a manufacturing defect in
factory-supplied materials or factory workmanship. If aluminum
body panels have corrosion or rust damage, and the damage is
not the result of abnormal usage, vehicle accident, customer
actions and/or extreme environmental conditions, the corrosion
or rust damage repairs are covered for 5 years, unlimited miles.
For damage caused by airborne material (environmental fallout)
where there is no factory-related defect involved and therefore
no warranty − our policy is to provide free repair of paint damage
due to the airborne material for 12 months or 12,000 miles,
whichever occurs first.
(4) Your vehicle's direct injection diesel engine and certain engine
components are covered during the Diesel Engine Coverage
Period, which lasts for five years or 100,000 miles, whichever
occurs first. The following parts are covered during this extended
coverage period: the engine, cylinder block, heads and all internal
parts, intake and exhaust manifolds, timing gear, harmonic
balancer, valve covers, oil pan and pump, water pump, fuel
system (excluding fuel lines, fuel tank and frame mounted fuel
conditioning module sometimes referred to as the frame
mounted pump/filter/water separator or frame mounted fuel
filter/water separator), high pressure lines, gaskets and seals,
glow plugs, turbocharger, two-stage turbocharger assembly,
turbocharger actuator, powertrain control module, high pressure
fuel injection pump assembly, injectors, injection pressure sensor,
fuel rail pressure sensor, exhaust back pressure regulator and
sensor, exhaust pressure sensor, manifold pressure sensor,
intake air temperature sensor, crankshaft position sensor,
camshaft position sensor, accelerator switch.
12
Page 27 of 55
4. In addition ...
ROADSIDE SERVICE ASSISTANCE
(UNITED STATES, PUERTO RICO, AND U.S. VIRGIN ISLANDS)
Your vehicle is covered by the complimentary Ford Roadside
Assistance Program (unless you are driving a daily rental unit).
Under this program, Ford will cover:
• Towing to the nearest Ford Motor Company dealership, ortowing to your selling dealership if within 35 miles of the
disablement
• Flat tire change (vehicle must have useable spare)
• Fuel delivery (limited to two occurrences in a 12-month period up to 2 gal. gas, 5 gal. diesel)
• 12V Battery jump starts
• Lock-out assistance (replacement key cost is customer responsibility)
• Winch out services: includes pulling a vehicle within 100 feet of a paved or county maintained road. No recoveries.
The Roadside Assistance Program is separate from the New
Vehicle Limited Warranty. It begins at the warranty start date and
lasts for five years or 60,000 miles (whichever occurs first). If
you need towing beyond the five years or 60,000 miles
(whichever occurs first) period, Ford can arrange roadside
assistance and charge your credit card. If the reason for the
vehicle disablement is later found to be covered by a Ford or
Lincoln Protect extended service plan, you may seek
reimbursement for a tow charge under that plan.
For emergency roadside assistance, call 1-800-241-3673,
24 hours a day, 365 days a year.
20