ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
4. You can attempt to start the vehicle by pressing the brake pedal and
START/STOP
, or press START/STOP
without pressing the brake pedal.
5. If the vehicle does not start, repeat steps 1 through 4.
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2022 Mustang (CZG) Canada/United States of America, Vehicles Built From: 27-09-2021, enUSA, Edition date: 202110, First-Printing Roadside Emergencies
JUMP STARTING THE VEHICLE
WARNING: Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation. WARNING:
Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately. WARNING:
Use only adequately
sized cables with insulated clamps.
Note: Do not attempt to push-start your
automatic transmission vehicle. Attempting
to push-start a vehicle with an automatic
transmission may cause transmission
damage.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Preparing Your Vehicle
Note: Use only a 12-volt supply to start your
vehicle.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch. Removing the Battery Shield
The battery is on the passenger side
underneath the battery shield.
1. Rotate and release three fasteners by
hand from the battery shield.
2. Remove the battery shield from the vehicle.
Connecting the Jumper Cables WARNING: Do not connect the end
of the second cable to the negative (-)
terminal of the battery to be jumped. A
spark may cause an explosion of the
gases that surround the battery. WARNING:
Do not use fuel lines,
engine valve covers, windshield wiper
arms, the intake manifold, or hood latch
as ground points.
Note: If you are using a jump pack or
booster box, follow that manufacturer's
instructions.
Note: In the illustration, the vehicle shown
is being jumped.
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2022 Mustang (CZG) Canada/United States of America, Vehicles Built From: 27-09-2021, enUSA, Edition date: 202110, First-Printing Roadside EmergenciesE281082
Note:
In the illustration that follows, the
bottom vehicle represents the booster
vehicle. 1. Pull the red rubber boot backwards.
Connect the positive (+) jumper cable
to the positive (+) terminal of the
discharged battery. 2. Connect the other end of the positive
(+) jumper cable to the positive (+)
terminal of the booster vehicle battery.
3. Connect the negative (-) jumper cable
to the negative (-) terminal of the
booster vehicle battery.
4. Make the final connection of the negative (-) jumper cable to an
exposed metal part of the stalled
vehicle's engine, as shown in the
following illustration, away from the
battery and the fuel injection system,
or connect the negative (-) jumper
cable to a ground connection point if
available. Starting the Engine
1.
Start the engine of the booster vehicle
and moderately rev the engine , or
gently press the accelerator to keep
your engine speed between 2000 and
3000 RPM, as shown in your
tachometer.
2. Start the engine of the disabled vehicle.
3. Once you start the disabled vehicle, run
both vehicle engines for an additional
three minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
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UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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2022 Mustang (CZG) Canada/United States of America, Vehicles Built From: 27-09-2021, enUSA, Edition date: 202110, First-Printing Customer Assistance
Protected Component
Fuse Rating
Fuse or Relay
Number
Right-hand high-intensity discharge head-
lamps (GT500).
20A 3
35
Not used (base).
—
Alternator sense.
10A 3
36
Not used.
—
37
Vehicle power 1.
20A 3
38
Not used.
—
39
Vehicle power 2.
20A 3
40
Fuel injectors.
15A 3
41
Vehicle power 3.
15A 3
42
Not used.
—
43
Vehicle power 4 (base).
15A 3
44 Vehicle power 4 (GT500).
30A 3
Not used.
—
45
Differential pump (Mach 1, GT500).
20A 2
46
Not used (base).
—
Not used.
—
47
Fuel pump #2 (GT500).
30A 2
48
Not used (base).
—
Fuel pump.
30A 2
49
Steering column lock relay.
—
50
Not used.
—
51
Horn relay.
—
52
Cigar lighter.
20A 2
53
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2022 Mustang (CZG) Canada/United States of America, Vehicles Built From: 27-09-2021, enUSA, Edition date: 202110, First-Printing Fuses
Protected Component
Fuse Rating
Fuse or Relay
Number
Not used (GT500).
—
Rear window defroster relay.
—
76
Electronic cooling fan 2 relay (base).
—
77
Not used (GT500).
—
Run/start relay (base).
—
78
Not used (GT500).
—
Charge air cooler pump relay (GT500).
—
79
Not used (base).
—
Windshield wiper relay.
—
80
Starter motor solenoid relay.
—
81
Powertrain control module relay.
—
82
Cooling fan relay (GT500).
—
83
Not used (base).
—
Heated exterior mirrors.
10A 3
87
Not used.
—
88
Electronic fan 1 relay (base).
—
89
Not used (GT500).
—
Differential pump relay (Mach 1, GT500).
—
90
Not used (base).
—
Electronic fan 3 relay (base).
—
91
Not used (GT500).
—
Blower motor relay.
—
92
Fuel pump #2 relay (GT500).
—
93
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2022 Mustang (CZG) Canada/United States of America, Vehicles Built From: 27-09-2021, enUSA, Edition date: 202110, First-Printing Fuses
Protected Component
Fuse Rating
Fuse or Relay
Number
Not used (base).
—
Fuel pump relay.
—
94
1 J-case fuses.
2 M-case fuses.
3 Micro fuses.
Note: Spare fuse amperage may vary.
Passenger Compartment Fuse
Panel
The fuse panel is in the right-hand side of
the passenger footwell behind a trim panel
and plastic key code card.
To remove the trim panel, lift it from the
rear retaining hooks, while pulling it toward
you and swinging it away from the side. To
reinstall it, line up the tabs with the grooves
on the panel, drop the panel back into
place, and then push it shut. To reach the fuse panel, first remove the
key code card.
After replacing a fuse, return the key code
card to the original position. To reinstall
the trim panel, lineup the tabs with the
grooves on the panel, drop the panel back
into place, and then push it shut to reinstall
the trim panel.
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2022 Mustang (CZG) Canada/United States of America, Vehicles Built From: 27-09-2021, enUSA, Edition date: 202110, First-Printing Fuses