• exceeding the load limits specified on the certification label.See your Owner’s Manual for the location of the certification
label
• failure to observe and resolve vehicle warnings and indications of battery concerns within a reasonable amount of time,
typically 30 days
• failure to complete Ford Power-Up software updates within a reasonable amount of time, typically 30 days
• the use of incompatible charging devices or methods
• modifications to the high voltage battery assembly, high voltage system, or associated wiring
• exposure to direct and/or intense heat sources outside of normal use, such as collision repairs that subject the vehicle to
paint booth conditions that exceed Ford’s recommendations
• allowing the high voltage battery assembly to remain in a fully discharged, or near zero state of charge, for more than 14 days
• repairs performed by facilities and personnel not authorized by Ford, including repairs which would have otherwise been
covered under the manufacturer’s warranty,
•
improper vehicle storage resulting in high voltage battery damage
(See Owner’s Manual for vehicle storage recommendations)
In order to maintain your warranty coverage, be sure to follow the
recommendations in the Owner’s Manual under Preserving Your
High Voltage Battery.
The New Vehicle Limited Warranty does not cover damage to the
Ford Mobile Charger caused by abuse or misuse. Always use the
Ford Mobile Charger in a manner that conforms to the directions
found in the Owner’s Manual.
Damage Caused by Alteration or Modification
The New Vehicle Limited Warranty does not cover any damage
caused by:
• Tampering, alterations, or modifications of the vehicle, including the body, chassis, electronics or their components,
after the vehicle leaves the control of Ford Motor Company
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To preserve your warranty,the following conditions should be
observed (See Owner’s Manual for further detail):
• Refer to the Owner’s Manual for the proper ways your vehicle’s battery must be maintained in the event the vehicle is not
driven or is stored for an extended period.
• Follow all instructions for use and charging of the high voltage battery assembly
• Use the vehicle, charging equipment, and high voltage battery assembly as intended and as described in the Owner Manual,
and in accordance with the manufacturer’s instructions.
• Have all high voltage battery assembly service and repairs performed by properly qualified and equipped personnel at an
EV Certified Ford dealership.
PROPER MAINTENANCE PRESERVES YOUR WARRANTY
The high voltage battery assembly in the vehicle is designed to
operate within a sealed system. Removing the high voltage
battery assembly from the vehicle, or opening the high voltage
battery assembly, creates a risk of damage to the high voltage
battery assembly, as well as a risk of personal injury, including
electrocution. EV Certified Ford dealerships are specially trained
and equipped to repair the high voltage battery assembly and
high voltage systems on the vehicle, and are the only repair
facilities authorized to repair the high voltage battery assembly.
In order to maintain optimal battery life and functionality of your
vehicle, it is imperative that all high voltage battery software
updates are installed. You are responsible for ensuring all software
updates are installed within 30 days of software availability. You
can most easily accomplish this by keeping Automatic Updates set
to "ON". If you are unable or choose not to use your vehicle’s
connectivity features to update software, your Ford Dealer can
determine if software updates are available for your vehicle and
perform these updates. Software updates will be installed at no
cost to you during the warranty period. Damage resulting from
failure to install battery system updates will not be covered under
your New Vehicle Limited Warranty.
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