(4) Your vehicle’s body sheet metal panels are covered for an
extended Corrosion Coverage Period, which lasts for five years,
regardless of miles driven. The extended warranty coverage only
applies if a body sheet metal panel becomes perforated due to
corrosion during normal use due to a manufacturing defect in
factory-supplied materials or factory workmanship. If aluminum
body panels have corrosion or rust damage, and the damage is
not the result of abnormal usage, vehicle accident, customer
actions and/or extreme environmental conditions, the corrosion
or rust damage repairs are covered for 5 years, unlimited miles.
For damage caused by airborne material (environmental fallout)
where there is no factory-related defect involved and therefore
no warranty − our policy is to provide free repair of paint damage
due to the airborne material for 12 months or 12,000 miles,
whichever occurs first.
High Voltage Lithium-Ion Battery Capacity Coverage
As is the case with all batteries, the high voltage lithium-ion
battery capacity will decrease over time and with use. While
gradual capacity loss with time and use is considered normal
wear and tear, Ford Motor Company warrants the high voltage
battery against excessive capacity loss for a period of
8 years/ 100,000 miles, whichever comes first. If an authorized
EV Certified Ford Dealer determines that the battery capacity is
less than 70 percent of the high voltage battery’s beginning of life
capacity, or less than 65 percent for vehicles in cutaway or
chassis cab configuration, this level of capacity loss is considered
excessive. The measurement method used to determine the high
voltage battery capacity, and the decision of whether to repair,
replace, or provide reconditioned or remanufactured parts, and
the condition of any such replaced, reconditioned or
remanufactured parts, are at the sole discretion of Ford Motor
Company. During the High Voltage Battery Capacity Coverage
period, Ford Motor Company will cover the necessary component
repair or replacement to correct this excessive capacity loss,
when performed by an EV Certified Ford dealership. This
coverage is in addition to the high voltage battery assembly’s
limited warranty for defects in materials or workmanship. If a
warranty repair requires replacement of the high voltage battery17
assembly, or one of its components, it may be replaced with a
new, factory remanufactured, or factory refurbished component,
at Ford’s discretion. Refurbished battery components selected
for your vehicle will align with your vehicle’s age, and mileage.
NOTE: The battery capacity degradation rate will vary based on
various factors, including environmental conditions, and will also
be affected by the way in which the vehicle is used. Following the
recommendations in thePreserving Your High Voltage Battery
section of the Owner’s Manual may help lower the rate of
capacity degradation and optimize battery life.
Ford Power-Up software updates
During the warranty coverage period, Ford Motor Company warrants
that:
• you will not be charged for diagnosis, repair, replacement, or adjustment of components that are damaged or inoperable
due to a defect caused by a Ford Power-Up software update
WHAT IS NOT COVERED UNDER THE NEW VEHICLE LIMITED
WARRANTY?
Damage Caused By:
• accidents, collision or objects striking the vehicle (including driving through a car wash)
• theft, vandalism, or riot
• fire or explosion
• using contaminated or improper fluids
• customer-applied chemicals or accidental spills
• driving through water deep enough to cause water to be ingested into any component. i.e. powertrain components
• immersion/flooding of the high voltage battery assembly
• abuse and/or misuse of the vehicle and/or high voltage battery pack, such as driving over curbs, overloading, racing or using
the vehicle as a permanent stationary power source
18
