SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorized drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so.
5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavors to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws.
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Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light.
Tampering With a Noise Control
System
Federal laws prohibit the following acts:
• Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator. •
A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
• Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR.
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G
General Maintenance Information.......436
Glasses Holder..............................................154
Locating the Glasses Holder.......................... 154
Glossary of Tire Terminology...................333
Grade Assist - Hybrid Electric Vehicle (HEV).............................................................186
What Is Grade Assist......................................... 186
H
Headlamp Adjusting See: Adjusting the Headlamps...................... 312
Headlamps.......................................................93 Headlamp Indicators.......................................... 93
Switching Headlamp Exit Delay On and Off........................................................................\
. 93
Using the High Beam Headlamps.................93
Headlamps – Troubleshooting.................94
Headlamps – Frequently Asked
Questions........................................................... 94
Heated Seats
.................................................140
Heated Seat Precautions................................ 140
Switching the Heated Seats On and Off....................................................................... 140
Heating See: Climate Control - Vehicles With: Dual
Automatic Temperature Control
(DATC)............................................................... 126
See: Climate Control - Vehicles With: Electronic Automatic Temperature Control
(EATC)............................................................... 130
High Voltage Battery...................................182
High Voltage Battery Precautions..........182
High Voltage Battery Vehicle Precautions - Hybrid Electric Vehicle
(HEV).............................................................279
Hill Descent Control
...................................203
Hill Descent Control –
Troubleshooting............................................ 204
Hill Descent Control Indicator................203
Hill Descent Control Precautions..........203
Hill Descent Control – Troubleshooting
........................................204
Hill Descent Control – Information
Messages......................................................... 204Hill Start Assist..............................................197
Hill Start Assist – Troubleshooting..............197
Hill Start Assist Precautions.....................197
Hill Start Assist – Troubleshooting........197 Hill Start Assist – Information
Messages.......................................................... 197
Hood Lock See: Opening and Closing the Hood..........299
Horn
....................................................................89
How Does Adaptive Cruise Control With Stop and Go Work.....................................215
How Does a Hybrid Electric Vehicle Work...............................................................166
How Does All-Wheel Drive Work - Excluding: FX4 Off Road........................189
How Does All-Wheel Drive Work - FX4 Off Road
.......................................................189
How Does Auto Hold Work.......................198
How Does Blind Spot Information System Work
...............................................237
How Does Cross Traffic Alert Work..............................................................240
How Does Drive Mode Control Work
...............................................................226
How Does Driver Alert Work....................250
How Does Hill Descent Control Work..............................................................203
How Does Hill Start Assist Work.............197
How Does Pre-Collision Assist Work...............................................................243
How Does Stability Control Work..........201
How Does the Lane Keeping System Work..............................................................230
How Does the Personal Safety System Work.................................................................49
How Does the Rear Occupant Alert System Work
...............................................145
How Does the Safety Canopy ™
Work..................................................................51
How Does Traction Control Work..........199
How Does Trailer Sway Control Work...............................................................272
How Do the Front Airbags Work..............50
How Do the Knee Airbags Work................51
How Do the Side Airbags Work................50
Hybrid Electric Vehicle Driving Characteristics
...........................................166
Hybrid Electric Vehicle Indicators..........166
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K
Keyless Entry.....................................................77
Keyless Entry – Troubleshooting....................78
Keyless Entry Keypad
....................................79
Keyless Entry Keypad –
Troubleshooting............................................... 81
Keyless Entry Keypad Limitations
............79
Keyless Entry Keypad Master Access Code.................................................................79
Keyless Entry Keypad Personal Access Codes...............................................................79
Keyless Entry Keypad – Troubleshooting...........................................81
Keyless Entry Keypad – Frequently Asked Questions............................................................ 81
Keyless Entry Limitations
.............................77
Keyless Entry Settings...................................77
Keyless Entry – Troubleshooting
..............78
Keyless Entry – Frequently Asked
Questions........................................................... 78
Keys and Remote Controls........................60 Keys and Remote Controls –
Troubleshooting.............................................. 65
Keys and Remote Controls – Troubleshooting..........................................65
Keys and Remote Controls – Information Messages........................................................... 65
L
Lane Centering...............................................221 How Does Lane Centering Work...................221
Lane Centering Alerts....................................... 223
Lane Centering Automatic Cancellation.................................................... 223
Lane Centering Indicators............................... 223
Lane Centering Limitations............................ 222
Lane Centering Precautions...........................222
Lane Centering Requirements......................222
Switching Lane Centering On and Off....................................................................... 222
Lane Keeping System Indicators
...........233
Lane Keeping System................................230 Aid Mode............................................................... 232
Alert and Aid Mode............................................ 232
Alert Mode............................................................. 231Lane Keeping System –
Troubleshooting............................................ 234
Lane Keeping System Limitations........230
Lane Keeping System Precautions.................................................230
Lane Keeping System – Troubleshooting........................................234
Lane Keeping System – Frequently Asked Questions......................................................... 235
Lane Keeping System – Information Messages......................................................... 234
Launching or Retrieving a Boat or Personal Watercraft................................265
Load Carrying
................................................252
Load Carrying Precautions.......................252
Loading Your Trailer....................................264
Locating the Blind Spot Information System Sensors........................................238
Locating the Brake Fluid Reservoir.........192
Locating the Cross Traffic Alert Sensors..........................................................241
Locating the Fuel Filler Funnel
.................172
Locating the Keyless Entry Keypad.........79
Locating the Power Outlet
........................149
Locating the Pre-Collision Assist Sensors.........................................................245
Locating the Rear View Camera.............210
Locating the Safety Compliance Certification Labels
..................................253
Locating the Tire label................................327
Locating the USB Ports..............................147
Locating the Wireless Accessory Charger..........................................................152
Locating Your Vehicle....................................61
Locking and Unlocking the Tailgate........83
Locking the Rear Window Controls.......102
M
Maintenance.................................................299 Engine Oil............................................................. 303
Exterior Bulbs....................................................... 313
Interior Bulbs........................................................ 318
Maintenance Precautions
........................299
Manually Dimming the Interior Mirror..............................................................103
Manually Releasing the Electric Parking Brake..............................................................194
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Manual Park Release - Gasoline............186
Manual Park Release Precautions...............186
Using Manual Park Release............................ 186
What Is Manual Park Release........................186
Manual Seats.................................................136
Adjusting the Head Restraint......................... 136
Adjusting the Seat Backrest............................ 137
Adjusting the Seat Cushion............................ 143
Adjusting the Seat Height............................... 138
Folding the Seat Backrest............................... 143
Head Restraint Components......................... 136
Installing the Head Restraint.......................... 137
Moving the Seat Backward and Forward.............................................................. 137
Removing the Head Restraint........................ 137
Unfolding the Seat Backrest.......................... 144
Mislock................................................................74 Mislock Limitations.............................................. 75
Switching Mislock On and Off.........................75
What Is Mislock..................................................... 74
Mobile Communications Equipment...................................................481
Mobile Device Data........................................25
Moonroof Bounce-Back
.............................107
Overriding Moonroof Bounce-Back.............107
What Is Moonroof Bounce-Back.................. 107
Moonroof........................................................106 Moonroof Bounce-Back................................... 107
Motorcraft Parts - 2.0L EcoBoost™.................................................357
Motorcraft Parts - 2.5L, Hybrid Electric Vehicle (HEV)
.............................................357
Muting the Audio.........................................385
MyKey Settings...............................................66
Configurable MyKey Settings.......................... 66
Non-Configurable MyKey Settings................66
MyKey – Troubleshooting
...........................70
MyKey – Frequently Asked Questions..........72
MyKey – Information Messages..................... 70
MyKey ™
............................................................66
MyKey Settings..................................................... 66
MyKey – Troubleshooting................................. 70
N
Navigation.......................................................410
Normal Scheduled Maintenance..........439 O
Opening and Closing the Flip Key
...........60
Opening and Closing the Hood..............299
Opening and Closing the Moonroof......................................................106
Opening and Closing the Sliding Windows.......................................................102
Opening and Closing the Sun Shade............................................................106
Opening and Closing the Windows
........101
Opening the Tailgate....................................82 Opening the Tailgate From Outside Your
Vehicle................................................................. 82
Opening the Tailgate to the Middle Position
............................................................... 82
Operating the Doors From Inside Your Vehicle.............................................................73
Individually Unlocking and Locking the Doors Using the Locking Button................74
Opening the Doors From Inside Your Vehicle.................................................................. 74
Unlocking and Locking the Doors Using the Central Locking................................................. 73
Operating the Doors From Outside Your Vehicle.............................................................73
Individually Unlocking and Locking the Doors Using the Key Blade........................... 73
Unlocking and Locking the Doors Using the Key Blade............................................................ 73
Unlocking and Locking the Doors Using the Remote Control................................................ 73
Ordering a Canadian French Owner's Manual.........................................................446
Overriding the Set Speed...........................221
P
Parking Aid Precautions
............................207
Parking Aids...................................................207 Parking Aids – Troubleshooting..................208
Rear Parking Aid................................................. 207
Parking Aids – Troubleshooting............208 Parking Aids – Information
Messages......................................................... 208
Passive Anti-Theft System
........................85
How Does the Passive Anti-Theft System
Work..................................................................... 85
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Filling a Portable Fuel Container...................
173
S
Satellite Radio..............................................388
Locating the Satellite Radio Identification
Number............................................................ 388
Satellite Radio Limitations............................ 388
What Is Satellite Radio................................... 388
Scheduled Maintenance
..........................436
Seatbelt Extensions......................................48
Seatbelt Precautions....................................42
Seatbelt Reminder........................................46 How Does the Seatbelt Reminder
Work..................................................................... 46
Seatbelt Reminder Audible Warnings..........47
Seatbelt Reminder Indicators......................... 46
Switching the Seatbelt Reminder On and Off........................................................................\
.. 47
Seatbelts...........................................................42 Automatic Locking Mode.................................. 44
Seatbelt Reminder.............................................. 46
Sensitive Locking Mode..................................... 44
Security..............................................................85 Anti-Theft Alarm System................................. 85
Anti-Theft Alarm System Settings...............86
Passive Anti-Theft System............................... 85
Security – Troubleshooting.............................. 87
Security – Troubleshooting........................87 Security – Frequently Asked
Questions........................................................... 88
Security – Information Messages..................87
Selecting a Drive Mode..............................226
Selecting the Audio Source.....................384
Sensitive Locking Mode...............................44 How Does Sensitive Locking Mode
Work..................................................................... 44
What is Sensitive Locking Mode.................... 44
Service Data
.....................................................23
Setting a Memory Preset..........................384
Settings Data...................................................24
Settings............................................................418
Setting the Adaptive Cruise Control Gap..................................................................219
Setting the Adaptive Cruise Control Speed.............................................................218
Setting the Blower Motor Speed.............127
Setting the Clock and Date.....................385 Setting the Cruise Control Speed...........213
Setting the Hill Descent Speed
..............203
Setting the Temperature............................127
Shifting Your Vehicle Into Gear...............184
Sitting in the Correct Position..................135
Sounding the Panic Alarm...........................61
Special Notices.................................................17
Special Operating Conditions Scheduled Maintenance..............................................442
Speed Control See: Cruise Control............................................. 213
Stability Control Indicator........................202
Stability Control
............................................201
Stability Control – Troubleshooting...........202
Stability Control – Troubleshooting........................................202
Stability Control – Warning Lamps............202
Starter Switch See: Ignition Switch........................................... 156
Starting and Stopping the Engine – Precautions..................................................156
Starting and Stopping the Engine
.........156
Automatic Engine Stop..................................... 161
Engine Block Heater.......................................... 159
Starting and Stopping the Engine – Troubleshooting............................................. 162
Starting the Engine............................................. 157
Stopping the Engine......................................... 160
Starting and Stopping the Engine – Troubleshooting.........................................162
Starting and Stopping the Engine – Frequently Asked Questions.....................164
Starting and Stopping the Engine – Information Messages................................. 163
Starting and Stopping the Engine – Warning Lamps.............................................. 162
Starting the Engine
.......................................157
Restarting the Engine After Stopping
it........................................................................\
... 159
Starting a Gasoline Engine.............................. 157
Starting a Hybrid Electric Vehicle System............................................................... 158
Steering...........................................................205 Electric Power Steering................................... 205
Steering – Troubleshooting........................... 206
Steering – Troubleshooting....................206 Steering – Information Messages...............206
Steering Wheel
...............................................26
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