HYBRID ELECTRIC VEHICLE
INFORMATION –
TROUBLESHOOTING
HYBRID ELECTRIC VEHICLE
INFORMATION – WARNING
LAMPS
It illuminates if your vehicle has
an electrical component fault or
failure that causes your vehicle
to shutdown or enter a limited operating
mode. A message may appear in the
instrument cluster display.
HYBRID ELECTRIC VEHICLE
INFORMATION – INFORMATION
MESSAGES Action
Message
Displays when a
malfunction occurs in the high voltage electric system.
Stop your vehicle as soon as it is safe to do so. Have your
vehicle checked as soon as possible.
Stop Safely Now
HYBRID ELECTRIC VEHICLE
INFORMATION – FREQUENTLY
ASKED QUESTIONS
How long is the high voltage battery
system designed to last? The high voltage battery system is
designed to last the life of your vehicle.
Does the high voltage battery require
maintenance? The high voltage battery does not
require maintenance. What should I do if the vehicle runs out
of fuel and the high voltage battery is
out of charge?
Refuel and start your vehicle normally.
The engine will recharge the high
voltage battery.
Why does the engine sometimes start
at key-on? The vehicle's computer will determine
if an engine start is required at key-on.
It starts the engine when necessary for
cabin heating, windshield defrost, or if
the outside temperature is low.
Can I put E15 or E85 in my vehicle, and
how will it affect my fuel economy? Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you
may notice slightly reduced fuel
economy because ethanol contains
less energy per gallon than gasoline.
Your hybrid vehicle is not designed to
use E85 (85% ethanol).
Why does it take a long time before the
engine shuts down? There are several reasons the engine
stays on for an extended amount of
time when you first start it. One
common reason is to make sure that
the emissions components are warm
enough to minimize tailpipe emission.
As the climate gets cooler, the
engine-on time is extended.
Why does my engine stay on when it is
extremely cold outside? In order to make sure that the climate
control system can begin heating the
cabin or defrosting the windshield as
soon as a driver requests it, the engine
coolant temperature has to be kept
sufficiently hot. Keeping the engine on
is required to maintain the correct
coolant temperature.
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WHAT IS AUTO-START-STOP
The system helps reduce fuel consumption
by stopping and restarting the engine when
your vehicle has stopped. The engine
restarts when you release the brake pedal.
In some situations, your vehicle could
restart before you release the brake pedal,
for example:
•
To maintain interior comfort.
• To recharge the battery.
AUTO-START-STOP
PRECAUTIONS WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death.
SWITCHING AUTO-START-
STOP ON AND OFF
The system turns on when you switch the
ignition on. Press the button to switch the
system off.
Note: OFF
illuminates in the switch. Note:
Deactivating the system using the
button lasts only one key cycle.
Press the button again to switch the
system back on.
Note: The system turns off if it detects a
malfunction. If the system malfunctions,
have your vehicle checked as soon as
possible.
STOPPING THE ENGINE
Stop your vehicle, keep your foot on the
brake pedal and the transmission in drive
(D).
Note: Power assist steering turns off when
the engine stops.
RESTARTING THE ENGINE
Release the brake pedal or press the
accelerator pedal.
A message appears in the information
display if the system requires you to take
action.
AUTO-START-STOP
INDICATORS WARNING:
The system may
require the engine to automatically
restart when the auto-start-stop
indicator illuminates green or flashes
amber. Failure to follow this instruction
could result in personal injury. The Auto-Start-Stop indicator
illuminates green when the
engine stops. It flashes amber
and a message appears when you need to
take action.
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WHAT IS THE HIGH VOLTAGE
BATTERY
The high voltage battery is a highly
sophisticated lithium ion battery system,
used to store electrified energy to power
the vehicle.
HIGH VOLTAGE BATTERY
PRECAUTIONS
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Do not touch the
electronic ignition system parts after you
have switched the ignition on or when
the engine is running. The system
operates at high voltage. Failure to
adhere to this warning could result in
serious personal injury or death.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
Note: Keep your hands and clothing clear
of the radiator cooling fan.
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AUTOMATIC TRANSMISSION
PRECAUTIONS
WARNING: When your vehicle is
stationary, keep the brake pedal fully
pressed when shifting gears. Failure to
follow this instruction could result in
personal injury, death or property
damage. WARNING:
Do not apply the brake
pedal and accelerator pedal
simultaneously. Applying both pedals
simultaneously for more than a few
seconds will limit power, which may
result in difficulty maintaining speed in
traffic and could lead to serious injury. WARNING:
Apply the parking
brake, shift into park (P), switch the
vehicle off and remove the key or remote
control before you leave your vehicle.
Failure to follow this instruction could
result in personal injury or death.
Note: You may not be able to shift out of
park (P) unless the intelligent access key is
inside your vehicle.
AUTOMATIC TRANSMISSION
POSITIONS
PARK (P) WARNING:
Move the transmission
selector lever to park (P) only when your
vehicle is stationary.
This position locks the driveline and
prevents the wheels from turning.
The electric parking brake could apply if: •
You shift to park (P) on a slope.
• You shift to park (P) without the brake
pedal fully pressed.
Note: A tone sounds if you attempt to exit
your vehicle without the transmission in park
(P).
Note: You can start your vehicle in this
position.
Note: You may not be able to shift out of
park (P) if the vehicle battery has no charge.
See
Crash and Breakdown Information
(page 278).
Note: You may not be able to shift out of
park (P) if your vehicle blows a fuse.
See
Fuses (page 290).
Note: You may not be able to shift out of
park (P) unless the key or remote control is
inside your vehicle.
Note: Your vehicle could shift into park (P)
if you attempt to exit your vehicle without
the transmission in park (P). See How Does
Automatic Return to Park (P) Work (page
186
).
Note: A tone could sound when you select
park (P).
REVERSE (R) WARNING:
Move the transmission
selector lever to reverse (R) only when
your vehicle is stationary and the engine
is at idle speed.
This position allows your vehicle to move
backward. Come to a complete stop
before shifting into and out of reverse (R).
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2. Remove the access cover with a tool
or key by prying the panel in the upper
corner. 3.
Locate the manual park release tether
in the center console.
4. Switch the ignition on but do not start your vehicle.
Note: Do not activate the override lever
until you are in the driver seat.
Note: Do not activate the manual park
release with the engine started.
5. Once in the driver seat, fully apply the brake pedal and hold. Do not release.
Pull the tether straight rearward until
engaged. If done correctly, a message
appears in the instrument cluster.
Note: There is an audible click when you
pull the tether back in the locked position.
6. With your foot still fully applied on the
brake pedal, disengage the parking
brake. See Electric Parking Brake
(page 194).
Note: Your vehicle is now out of the park
(P) position and is free to roll.
7. Your vehicle remains in neutral (N) for emergency towing purposes. 8. Once it is safe to do so and there is no
risk that your vehicle will roll,
disconnect the negative battery cable
from the battery.
Returning Your Vehicle to Normal
Mode 1. Once it is safe to do so, reconnect the
negative battery cable to the battery.
2. Apply the parking brake. See Electric
Parking Brake
(page 194).
Note: If the vehicle battery is dead, for
example, no electrical power available, you
could need an external power source to
apply the parking brake.
3. Once in the driver seat, fully apply the brake pedal and hold, do not release.
Press the white, manual park release
button, and the manual park release
lever returns to its rested position.
Confirm that your vehicle is in the park
(P) position and that the instrument
cluster indicates park (P).
Note: If the instrument cluster is not
displaying the park (P) position or the
instrument cluster displays an error
message, apply the parking brake before
exiting your vehicle. Contact an authorized
dealer for service.
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HOW DOES TRACTION
CONTROL WORK
If your vehicle begins to slide, the system
applies the brakes to individual wheels
and, when needed, reduces power at the
same time. If the wheels spin when
accelerating on slippery or loose surfaces,
the system reduces power in order to
increase traction.
SWITCHING TRACTION
CONTROL ON AND OFF
WARNING: Operating your vehicle
with the traction control disabled could
lead to an increased risk of loss of vehicle
control, vehicle rollover, personal injury
and death. The traction control system turns on each
time you switch the ignition on.
The button for your traction control system
is located on the center console.
Press and release the button to switch
traction control off. The stability control
system remains fully active.
When you switch traction control off, a
message and an illuminated icon appear
on the instrument cluster.
Press the switch again to turn the traction
control system back on to normal
operation. If your vehicle is stuck in mud or snow,
switching traction control off may be
beneficial as this allows the wheels to spin.
Your vehicle may have MyKey restrictions
regarding this feature. See
What Is
MyKey (page 66).
TRACTION CONTROL
INDICATOR TRACTION CONTROL –
TROUBLESHOOTING
TRACTION CONTROL – WARNING
LAMPS
System Messages
The traction control light
temporarily illuminates on
start-up and flashes when
activated by a driving condition.
The traction control off light temporarily
illuminates on start-up and stays on:
• When you switch the traction control
system off.
• When you select an alternative stability
control mode.
• If a problem occurs in the system.
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PARKING AID PRECAUTIONS
WARNING: To help avoid personal
injury, always use caution when in
reverse (R) and when using the sensing
system. WARNING:
The system may not
detect objects with surfaces that absorb
reflection. Always drive with due care
and attention. Failure to take care may
result in a crash. WARNING: Traffic control systems,
fluorescent lamps, inclement weather,
air brakes, external motors and fans may
affect the correct operation of the
sensing system. This may cause reduced
performance or false alerts. WARNING:
The system may not
detect small or moving objects,
particularly those close to the ground. WARNING:
The parking aid system
can only assist you to detect objects
when your vehicle is moving at parking
speeds. To help avoid personal injury you
must take care when using the parking
aid system. WARNING:
The system may not
function if the sensor is blocked. WARNING:
In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all
limit sensor performance. WARNING:
If damage occurs in the
immediate area surrounding the sensor,
have your vehicle checked as soon as
possible. Note:
If your vehicle sustains damage
leaving the sensors misaligned, this will
cause inaccurate measurements or false
alerts.
When you connect a trailer to your vehicle,
the rear parking aid detects the trailer and
provides an alert. Disable the parking aid
when you connect a trailer to prevent the
alert.
Note: Certain add-on devices installed
around the bumper or fascia may create
false alerts, for example, large trailer
hitches, bike or surfboard racks, license plate
brackets, bumper covers or any other device
that could block the normal detection zone
of the parking aid system. Aftermarket spare
tires or spare tire covers mounted to the rear
tailgate could cause false alerts from the
park aid system. Remove the add-on device
to prevent false alerts.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt. If the
sensors are covered, the system's accuracy
can be affected.
Do not clean the sensors with sharp
objects.
Note: When using a programmed MyKey
you cannot switch this off. See
MyKey ™
(page 66).
REAR PARKING AID
WHAT IS THE REAR PARKING AID
Rear parking sensors detect objects behind
your vehicle when in reverse (R).
REAR PARKING AID LIMITATIONS
There is a decreased coverage area at the
outer corners.
When using a programmed MyKey, you
cannot switch the rear parking aid off.
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(If Equipped)
You can override the system at any time
by steering your vehicle.
Note:
The correct requirements must be
met before you can switch the system on.
See Lane Centering Requirements (page
222).
LANE CENTERING ALERTS
You must keep your hands on the steering
wheel at all times.
When the system is active and detects no
steering activity for a period of time, the
system alerts you to put your hands on the
steering wheel. If you do not react to the
warnings the system cancels and slows
your vehicle down to idle speeds while
maintaining steering control.
The system also alerts you if your vehicle
crosses lane markings without detected
steering activity.
Note: The system may detect a light grip
or touch on the steering wheel as hands-off
driving.
LANE CENTERING AUTOMATIC
CANCELLATION
When an external condition cancels the
system, for example, no lane markings
available, a tone sounds and a message
appears in the instrument cluster display. If your vehicle starts to slow
down, you must provide steering
input to the wheel and press and
release the button to regain full system
performance. Automatic cancellation can also occur if:
•
The lane becomes too wide or too
narrow.
• The system cannot detect valid lane
markings.
• Lane markings cross over one another.
Note: The system disables until the next
key cycle if your vehicle slows down due to
driver inactivity twice within a key cycle.
LANE CENTERING INDICATORS Illuminates when you switch
lane centering on. The color of
the indicator changes to indicate
the system status.
Gray indicates the system is on but
inactive.
Green indicates the system is active and
applying steering torque assistance input
to keep your vehicle in the center of the
lane.
Amber with an audible tone and then gray
indicates a system automatic cancellation.
ADAPTIVE CRUISE CONTROL
– TROUBLESHOOTING
ADAPTIVE CRUISE CONTROL –
INFORMATION MESSAGES -
VEHICLES WITH: ADAPTIVE
CRUISE CONTROL WITH LANE
CENTERING
Note: Depending on your vehicle options
and instrument cluster type, not all
messages display or are available.
Note: The system could abbreviate or
shorten certain messages depending upon
which cluster type you have.
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