Selecting a Radio Station From a List
1. Select Sources.
2. Select a radio source.
3. Select
Browse.
4. Select a radio station from the list.
Manually Changing Radio Stations Rotate the control to change the
frequency.
Automatically Changing Radio
Stations
Press to seek the next station up
the frequency band.
Press and hold to quickly seek
up the frequency band. Press to seek the next station
down the frequency band.
Press and hold to quickly seek
down the frequency band.
Storing a Radio Station
Press and hold one of the preset buttons
on the touchscreen.
Note: The radio could briefly mutes to
indicate the station has been stored. Radio Settings Select the settings option on the
feature bar.
1. Select Radio.
2. Adjust the settings.
CONNECTING A BLUETOOTH®
DEVICE
Go to the settings menu on your device and
switch Bluetooth on. Select the settings options on
the feature bar.
1. Select
Bluetooth.
2. Switch Bluetooth on.
3. Select
Add a Bluetooth Device.
Note: A prompt alerts you to search for your
vehicle on your device.
4. Select your vehicle on your device.
Note: A number appears on your device and
on the touchscreen.
5. Confirm that the number on your device matches the number on the
touchscreen.
Note: The touchscreen indicates that you
have successfully paired your device.
Bluetooth Settings Select the settings option on the
feature bar.
1. Select
Bluetooth.
2. Adjust the settings.
Using Your Cell Phone
Recent Call List
Display and select an entry from a list of
previous calls.
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Press the button once to return
to the beginning of the track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
PLAYING MEDIA FROM A USB
DEVICE
Supported File Formats
The system supports the following file
formats:
• MP3, M4B, WMA, PCM, WAV, AAC,
APE, and FLAC audio file formats.
• WMV, MKV, AVI, MPEG, MP2, MPE,
MP4, MOV, M4V and 3GP video file
format.
• exFAT, FAT, FAT32 and NTFS file
systems.
Selecting the USB Device
Connect your device to the USB port. Select the audio option on the
feature bar.
Select Sources. Select the USB option.
Select
Browse.
You can play the tracks displayed on the
screen or search for new tracks.
Playing from the USB Device Press the button to play a track.
Press the button again to pause
the track.
Press the button to skip to the
next track. Press and hold the button to fast forward
through the track. Press the button once to return
to the beginning of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind
through the track.
Sorting by Categories
You can also sort and play music by
specific categories, for example artist or
album.
USB PORT WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. The USB port allows you to plug in media
playing devices, memory sticks and charge
devices (if supported).
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SATELLITE RADIO
WHAT IS SATELLITE RADIO
Your factory-installed SiriusXM radio
system includes a limited subscription
term, which begins on the date of sale or
lease of your vehicle. See an authorized
dealer for availability.
For additional information about extended
subscription terms, visit www
.SiriusXM. c om
in the United States,
www .SiriusXM. c a in
Canada, or call SiriusXM at
1-888-539-7474.
Note: SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Neither SiriusXM and its affiliates nor Ford
Motor Company and its affiliates will be
liable to you or any third party for any such
modification, suspension or termination.
SATELLITE RADIO LIMITATIONS
For optimal reception performance, keep
the antenna clear of snow and ice build-up
and keep luggage and other material as
far away from the antenna as possible.
Placing luggage over the antenna may
reduce performance.
Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking
garages, dense tree foliage and
thunderstorms can interfere with your
reception.
When you pass a ground-based
broadcast-repeating tower, a stronger
signal may overtake a weaker one and
could result in the audio system muting.
Your display could show an error message
to indicate the interference. LOCATING THE SATELLITE RADIO
IDENTIFICATION NUMBER
1. Select SiriusXM as the audio source.
2. Tune to channel 0.
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Automatic crash notification
system off.
Cell phone network signal
strength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth®
device. See Entertainment
(page 398). Select to adjust climate settings
Select to make calls and access
the phonebook on your cell
phone. See Phone (page 408).
Select to use the navigation
system.
See Navigation (page
410). Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
416
). Select to adjust system settings.
See
Settings (page 418).
Cleaning the Touchscreen
See
Cleaning Displays and Screens
(page 322). Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the
local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network Select the settings option on the
feature bar.
1. Select
Automatic Updates.
2. Select
System Wi-Fi.
3. Switch
System Wi-Fi on.
4. Select
Available Wi-Fi Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
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Description
Voice Command
Allows you to see a list of your favorite destinations.
Show Favorites
Allows you to route to your home address.
Drive Home
Allows you to route to your work address.
Drive to Work
In addition, you can say these commands when a route is active: Description
Voice Command
Cancels the current route.
Cancel Route
Allows you to select an alternate route.
Detour
Repeats the last guidance prompt.
Repeat Instruction
Displays the active route.
Show Route
Displays the list of upcoming maneuvers.
Route Summary
Provides current location.
Where Am I
Allows you to zoom in on the map.
Zoom in
Allows you to zoom out from the map.
Zoom out
Mobile App Voice Commands (If Equipped)
The following voice commands are always available: Description
Voice Command
SYNC 3 will prompt you to say the name of an app to start it on
SYNC 3.
Mobile Apps
SYNC 3 will list all of the currently available Mobile Apps.
List Mobile Apps
SYNC 3 will search and connect to compatible app(s) running on
your mobile device.
Find Mobile Apps
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(If Equipped)
There are also voice commands that you can use when app(s) are connected to
SYNC 3:
Description
Voice Command
At any time, you can say the name of a mobile app to start the
mobile app on SYNC 3.
Say the name of an
app
SYNC 3 will list the available voice commands for the specified
app if the app is running on SYNC 3.
Say the name of an
app, followed by
help
SiriusXM Traffic and Travel Link
Voice Commands (If Equipped)
SiriusXM Traffic and Travel Link may not
be available in all markets. Activation and
a subscription are required.
You can say the following commands to access SiriusXM Traffic and Travel Link: Description
Voice Command
Displays a list of traffic incidents.
Show Traffic
Displays the current weather map.
Show Weather Map
Displays a list of fuel prices.
Show Fuel Prices
Displays the 5 day weather forecast.
Show 5 Day Fore-
cast
Help
Voice Settings Commands
You can say the following commands to access the voice settings: Description
Voice Command
Allows you to enter the voice settings functionality.
Voice Settings
Sets standard prompting with longer prompts.
Interaction Mode
Standard
Sets advanced prompting with shorter prompts.
Interaction Mode
Advanced
Allows the system to confirm before making a phone call.
Phone Confirmation On
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Description
Voice Command
The system does not confirm before placing a call.
Phone Confirmation Off
The system displays a short list of available commands.
Voice Command Lists On
The system does not display the list of commands.
Voice Command Lists Off
You can use the volume control to adjust
the volume of the system voice prompts.
While prompt is active, adjust the volume
control up or down to your desired setting.
Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. You
can adjust the fan speed during a voice
session, simply press the fan buttons (or
turn the fan knob) to increase or decrease
the fan speed to the setting you prefer.
To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence. ENTERTAINMENT Audio source. Select to choose
a different audio source.
A
Presets. Swipe left to view more
presets.
B
You can access these options using the
touchscreen or voice commands.
Sources
Press this button to select the source of
media you want to listen to.
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Menu Item
AM
FM 1
SIRIUS
CD
The name of the USB that is plugged in displays here.
USB
Bluetooth Stereo
If you have SYNC 3 compatible apps on your connected smart phone, they
display here as individual source selections.
Apps
1 This feature may not be available in all markets and requires an active subscription.
AM/FM Radio
Tuning a Station
You can use the tune or seek controls on
the radio bezel to select a station.
To tune a station using the
touchscreen, select: Menu Item
Direct Tune
A pop up appears, allowing you to type in
the frequency of a station. You can only
enter a valid station for the source you are
currently listening to.
You can press the backspace button to
delete the previously entered number. Once you have entered the station's
call numbers, you can select: Action and Descrip-
tion
Menu Item
Press to begin
playing the station
you have entered.
Enter
Press to exit
without changing
the station.
Cancel
Presets
To set a new preset, tune to the station
and then press and hold one of the
memory preset buttons. The audio mutes
briefly while the system saves the station
and then returns.
You may be able to add additional preset
pages using the settings option on the
feature bar.
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