
Folding the Exterior Mirrors......................108
Ford Protect..................................................480
Front Parking Aid...........................................231
Front Parking Aid Audible Warnings...........232
Front Parking Aid Limitations.........................231
Locating the Front Parking AidSensors.............................................................232
What is the Front Parking Aid.........................231
Front Passenger Sensing System.............51Front Passenger Sensing System Indicator s............................................................53
Front Passenger Sensing System Precautions........................................................53
How Does the Front Passenger Sensing System Work......................................................51
What Is the Front Passenger Sensing System..................................................................51
Front Seat Precautions..............................148
Front Seats.....................................................148
Heated Seats........................................................154
Manual Seats.......................................................149
Power Seats...........................................................151
Fuel and Refueling.......................................187Fuel and Refueling –Troubleshooting.............................................196
Fuel Quality..........................................................188
Refueling.................................................................191
Running Out of Fuel..........................................189
Fuel and Refueling Precautions..............187
Fuel and Refueling – Troubleshooting........................................196
Fuel and Refueling – Information
Messages..........................................................196
Fuel and Refueling – Warning Lamps........196
Fuel Economy Display................................126
Fuel Economy Display - Gasoline...........127
Fuel Economy Display - Plug-In Hybrid Electric Vehicle (PHEV)...........................127
Fuel Gauge.......................................................118
Fuel Gauge Limitations.....................................118
Locating the Fuel Filler Door...........................118
What Is Distance to Empty..............................118
What Is the Fuel Gauge.....................................118
What Is the Low Fuel Reminder.....................118
Fuel Quality....................................................188Selecting the Correct Fuel..............................188
Fuel Tank Capacity - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV).........................398
Fuel Tank Capacity......................................195
Fuel Tank Capacity - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV).........................................399
Fuse Precautions..........................................319
Fuses.................................................................319
Body Control Module Fuse Box....................325
Fuses – Troubleshooting.................................327
Under Hood Fuse Box.......................................319
Fuses – Troubleshooting...........................327Fuses – Frequently Asked Questions.........327
G
Garage Door Opener...................................162
Garage Door Opener Limitations...........162
Garage Door Opener Precautions..........162
Garage Door Opener Radio Frequencies.................................................165
General Maintenance Information.......482
Glasses Holder...............................................170
Locating the Glasses Holder...........................170Glossary of Tire Terminology..................363
Grade Assist - Hybrid Electric Vehicle (HEV)..............................................................212\
Grade Assist Indicators.....................................212
Switching Grade Assist On and Off.............212
What Is Grade Assist.........................................212
H
Headlamp AdjustingSee: Adjusting the Headlamps.....................344Headlamps.......................................................97Headlamp Indicators..........................................97
Switching Headlamp Exit Delay On and
Off........................................................................\
.97
Using the High Beam Headlamps..................97
Headlamps – Troubleshooting................98Headlamps – Frequently Asked Questions...........................................................98
Head Up Display.............................................131Head Up Display – Troubleshooting............133Head Up Display Indicators.......................132
Head Up Display Settings...........................131
570
Index

Head Up Display –Troubleshooting.........................................133
Head Up Display – Information
Messages..........................................................133
Heated Exterior Mirrors..............................146
Heated Rear Window..................................146
Heated Seats.................................................154
Heated Seat Precautions................................154
Switching the Heated Seats On andOff.......................................................................1\
54
Heated Windshield......................................146
Heating
See: Climate Control..........................................137High Voltage Battery Gauge - Plug-InHybrid Electric Vehicle (PHEV).............119
High Voltage Battery...................................199
High Voltage Battery Precautions..........199
High Voltage Battery Vehicle Precautions - Hybrid Electric Vehicle
(HEV)............................................................309
Hill Start Assist.............................................223
Hill Start Assist – Troubleshooting.............223Hill Start Assist Precautions....................223
Hill Start Assist – Troubleshooting.......223
Hill Start Assist – Information
Messages.........................................................223
Hints on Controlling the Interior Climate- Vehicles With: Automatic
Temperature Control................................144
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control...........................................................145
Hood Lock
See: Opening and Closing the Hood..........328Horn....................................................................\
..91
How Does Active Park Assist Work..............................................................238
How Does Adaptive Cruise Control With Stop and Go Work....................................244
How Does a Hybrid Electric Vehicle Work................................................................179
How Does All-Wheel Drive Work............216
How Does Auto Hold Work......................224
How Does Blind Spot Information System Work..............................................268
How Does Cross Traffic Alert Work........271
How Does Driver Alert Work....................282
How Does Easy Entry and Exit Work.......77 How Does Hill Start Assist Work............223
How Does Pre-Collision Assist
Work...............................................................274
How Does Speed Sign Recognition Work..............................................................284
How Does Stability Control Work..........227
How Does the Garage Door Opener Work...............................................................162
How Does the Lane Keeping System Work...............................................................261
How Does the Memory Function Work...............................................................160
How Does the Personal Safety System Work.................................................................46
How Does the Rear Occupant Alert System Work...............................................158
How Does the Safety Canopy™ Work.................................................................48
How Does Traction Control Work..........225
How Does Trailer Sway Control Work..............................................................303
How Do the Front Airbags Work...............47
How Do the Knee Airbags Work...............48
How Do the Side Airbags Work.................47
Hybrid Electric Vehicle Driving Characteristic s............................................179
Hybrid Electric Vehicle Indicators...........179
Hybrid Electric Vehicle Information.......179
Hybrid Electric Vehicle Information –
Troubleshooting............................................180
Plug-In Hybrid Electric Vehicle Information.......................................................181
Plug-In Hybrid Electric Vehicle Information
– Troubleshooting.........................................182
Hybrid Electric Vehicle Information –Troubleshooting........................................180
Hybrid Electric Vehicle Information –
Frequently Asked Questions.....................180
Hybrid Electric Vehicle Information – Information Messages.................................180
Hybrid Electric Vehicle Information – Warning Lamps..............................................180
I
Identifying Fuse Types...............................327
Ignition Switch.................................................171
Inflating the Tires........................................368
571
Index

Information on the Tire Sidewall...........358
Inspecting the Tire for Damage.............369
Inspecting the Tire for Wear....................369
Inspecting the Wheel ValveStems............................................................370
Installing and Removing the Luggage Compartment Cover...............................294
Installing Child Restraints............................31
Combining the Seatbelt and Lower Anchors
for Attaching Child Restraints....................35
Installing a Child Restraint in a Center Seat......................................................................34
Using Lower Anchors and Tethers for Children...............................................................33
Using Seatbelts......................................................31
Using Tether Straps.............................................35
Instrument Cluster Display........................123Personalized Settings.......................................125Instrument Cluster Display Main Menu - Vehicles With: 12.3 Inch Instrument
Cluster Display Screen.............................124
Instrument Cluster Display Main Menu - Vehicles With: 4.2 Inch Instrument
Cluster Display Screen.............................124
Instrument Cluster Display Main Menu - Vehicles With: 6.5 Inch Instrument
Cluster Display Screen.............................123
Instrument Cluster Indicators...................121
Instrument Cluster.........................................111
Fuel Gauge.............................................................118Instrument Cluster Overview - Gasoline, Vehicles With: 12.3 Inch Instrument
Cluster Display Screen..............................115
Instrument Cluster Overview - Gasoline, Vehicles With: 4.2 Inch Instrument
Cluster Display Screen..............................113
Instrument Cluster Overview - Gasoline, Vehicles With: 6.5 Inch Instrument
Cluster Display Screen..............................114
Instrument Cluster Overview - Hybrid Electric Vehicle (HEV), Vehicles With:
12.3 Inch Instrument Cluster Display
Screen.............................................................112
Instrument Cluster Overview - Hybrid Electric Vehicle (HEV), Vehicles With:
6.5 Inch Instrument Cluster Display
Screen..............................................................111 Instrument Cluster Overview - Plug-In
Hybrid Electric Vehicle (PHEV),
Vehicles With: 12.3 Inch Instrument
Cluster Display Screen..............................117
Instrument Cluster Overview - Plug-In Hybrid Electric Vehicle (PHEV),
Vehicles With: 6.5 Inch Instrument
Cluster Display Screen..............................116
Instrument Cluster Warning Lamps............................................................120
Instrument Panel...........................................26
Intelligent Adaptive Cruise Control.......253
Adjusting the Set Speed Tolerance............253
How Does Intelligent Adaptive Cruise
Control Work...................................................253
Intelligent Adaptive Cruise Control Alerts.................................................................254
Intelligent Adaptive Cruise Control Indicators.........................................................254
Intelligent Adaptive Cruise Control Limitations.......................................................253
Intelligent Adaptive Cruise Control Precautions.....................................................253
Intelligent Adaptive Cruise Control Requirements.................................................253
Switching Intelligent Mode On and Off.......................................................................2\
53
Interior Air Quality.........................................147
Interior Bulbs.................................................348
Interior Bulb Specification Chart.................348Interior Lamp Function...............................103Switching the Interior Lamp Function Onand Off..............................................................103\
What Is the Interior Lamp Function............103
Interior Lighting.............................................103Ambient Lighting................................................103
Interior Lamp Function.....................................103
Interior Lighting – Troubleshooting.............104
Interior Lighting – Troubleshooting.......104Interior Lighting – Frequently Asked Questions.........................................................104
Interior Mirror..................................................107Auto-Dimming Interior Mirror.........................107Interior Mirror Precautions.........................107
Introduction.......................................................17
572
Index

Locating the USB Ports.............................166
Locating the Wireless AccessoryCharger..........................................................169
Locating Your Vehicle...................................59
Locking and Unlocking the Doors Using Keyless Entry.................................................75
Locking the Doors.................................................75
Unlocking the Doors............................................75
Locking the Rear WindowControls........................................................106
Luggage Compartment............................294
M
Maintenance.................................................32812V Battery............................................................341
Engine Oil..............................................................\
333
Exterior Bulbs......................................................345
Interior Bulbs.......................................................348
Maintenance Precautions........................328
Manual Climate Control.............................137
Manually Dimming the Interior Mirror..............................................................107
Manually Releasing the Electric Parking Brake.............................................................220
Manual Park Release - Gasoline.............212
Manual Park Release Precautions................212
Using Manual Park Release............................213
What Is Manual Park Release.........................212
Manual Seats.................................................149Adjusting the Head Restraint.........................149
Adjusting the Seat Backrest...........................150
Adjusting the Seat Height................................151
Folding the Seat Backrest...............................156
Head Restraint Components.........................149
Installing the Head Restraint.........................150
Moving the Seat Backward and
Forward............................................................. 150
Removing the Head Restraint.......................150
Unfolding the Seat Backrest...........................157
Master Access Code......................................73Displaying the Master Access Code..............73
What Is the Master Access Code....................73
Memory Function.........................................160
Memory Function Precautions................160
Mislock...............................................................70
Mislock Limitations...............................................71
Switching Mislock On and Off..........................71 What Is Mislock.....................................................70
Mobile Communications
Equipment....................................................531
Mobile Device Data........................................25
Moonroof Bounce-Back.............................110
Overriding Moonroof Bounce-Back.............110
What Is Moonroof Bounce-Back...................110
Moonroof.........................................................109Moonroof Bounce-Back...................................110Motorcraft Parts - 1.5L EcoBoost™................................................390
Motorcraft Parts - 2.0L EcoBoost™................................................390
Motorcraft Parts - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)..........................................391
Muting the Audio...........................................411
MyKey Settings...............................................64
Configurable MyKey Settings..........................64
Non-Configurable MyKey Settings................64
MyKey – Troubleshooting...........................66MyKey – Frequently Asked Questions.........68
MyKey – Information Messages.....................66
MyKey™.............................................................64MyKey Settings.....................................................64
MyKey – Troubleshooting.................................66
N
Navigation......................................................452
Normal Scheduled Maintenance..........485
O
Opening and Closing the Flip Key............58
Opening and Closing the Hood..............328
Opening and Closing the Moonroof......................................................109
Opening and Closing the Sun Shade............................................................109
Opening and Closing the Windows.......105
Opening the Liftgate.....................................78
Opening the Hands-Free Liftgate...................81
Opening the Liftgate From Inside Your
Vehicle................................................................80
Opening the Liftgate From Outside Your Vehicle.................................................................78
574
Index

Opening the Liftgate Using the RemoteControl.................................................................78
Operating the Doors From Inside YourVehicle.............................................................69
Individually Unlocking and Locking the
Doors Using the Locking Button................70
Opening the Doors From Inside Your Vehicle.................................................................70
Unlocking and Locking the Doors Using the Central Locking................................................69
Operating the Doors From Outside YourVehicle.............................................................69
Individually Unlocking and Locking the
Doors Using the Key Blade..........................69
Unlocking and Locking the Doors Using the Key Blade...........................................................69
Unlocking and Locking the Doors Using the Remote Control...............................................69
Ordering a Canadian French Owner'sManual...........................................................491
Overriding the Set Speed.........................249
P
Parking Aid Indicators................................233
Parking Aid Precautions............................230
Parking Aids...................................................230
Front Parking Aid.................................................231
Parking Aids – Troubleshooting...................234
Rear Parking Aid.................................................230
Side Parking Aid - Vehicles With: Active
Park Assist.......................................................232
Parking Aids – Troubleshooting.............234Parking Aids – InformationMessages.........................................................234
Passive Anti-Theft System.........................87How Does the Passive Anti-Theft SystemWork.....................................................................87
What Is the Passive Anti-Theft System.................................................................87
Pedestrian Alert System.............................56
Perchlorate....................................................530
Personalized Settings.................................125
Changing the Instrument Cluster DisplayLanguage..........................................................125
Changing the Measure Unit............................125
Changing the Temperature Unit...................126
Changing the Tire Pressure Unit...................126
Personal Safety System Components.................................................46
Personal Safety System™.........................46
Phone..............................................................450
Playing Media Using the USB Port........166
Playing or Pausing the Audio Source...........................................................410
Plug-In Hybrid Electric Vehicle Drive Modes...........................................................259
Auto EV..................................................................25\
9
EV Charge.............................................................259
EV Later.................................................................259
EV Now..................................................................260
Selecting a Plug-In Hybrid Electric Vehicle
Drive Mode......................................................259
Plug-In Hybrid Electric VehicleInformation...................................................181
How Does a Plug-In Hybrid Electric Vehicle
Work....................................................................181
How Does Low Engine Use Mode Work....................................................................1\
82
Plug-In Hybrid Electric Vehicle Driving Characteristics.................................................181
Plug-In Hybrid Electric Vehicle Indicators..........................................................182
What Is a Plug-In Hybrid Electric Vehicle................................................................181
What Is Low Engine Use Mode......................182
Plug-In Hybrid Electric Vehicle Information – Troubleshooting............182
Plug-In Hybrid Electric Vehicle Information
– Information Messages.............................183
Plug-In Hybrid Electric Vehicle Information – Warning Lamps..........................................182
Post-Crash Alert System...........................313How Does the Post-Crash Alert SystemWork....................................................................313
Post-Crash Alert System Limitations..........313
Switching the Post-Crash Alert System Off........................................................................\
313
What Is the Post-Crash Alert System.........313
Power Gauge - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle
(PHEV), Vehicles With: 12.3 Inch
Instrument Cluster Display
Screen.............................................................118
575
Index

Power Gauge - Hybrid Electric Vehicle(HEV)/Plug-In Hybrid Electric Vehicle
(PHEV), Vehicles With: 6.5 Inch
Instrument Cluster Display
Screen.............................................................118
Power Outlet..................................................168
Power Outlet Precautions........................168
Power Seats.....................................................151
Adjusting the Head Restraint..........................151
Adjusting the Lumbar Support......................153
Adjusting the Seat Backrest...........................153
Adjusting the Seat Cushion............................153
Adjusting the Seat Height...............................153
Head Restraint Components..........................151
Installing the Head Restraint..........................152
Moving the Seat Backward and
Forward.............................................................152
Removing the Head Restraint........................152
Pre-Collision Assist Limitations..............275
Pre-Collision Assist Precautions............274
Pre-Collision Assist.....................................274
Automatic Emergency Braking.....................278
Distance Alert......................................................278
Distance Indication............................................276
Evasive Steering Assist....................................279
Pre-Collision Assist – Troubleshooting...........................................280
Pre-Collision Assist –Troubleshooting.......................................280
Pre-Collision Assist – Frequently Asked
Questions.........................................................281
Pre-Collision Assist – Information Messages.........................................................280
Preparing Your Vehicle forStorage.........................................................355
Programming a MyKey.................................65
Programming the Garage Door Opener to Your Garage Door Opener
Motor..............................................................163
Programming the Garage Door Opener to Your Gate Opener Motor...................164
Programming the Garage Door Opener to Your Hand-Held Transmitter...........163
Programming the Remote Control..........62
Properly Adjusting the Driver and Front Passenger Seats..........................................50
Puncture
See: Changing a Flat Tire................................382
Push Button Ignition Switch.....................172
R
Radio Frequency Certification Labels...........................................................493
Blind Spot Information System
Sensors.............................................................493
Body Control Module.......................................499
Cruise Control Module.....................................503
Garage Door Opener........................................506
Keys and Remote Controls............................507
Radio Transceiver Module...............................512
SYNC.......................................................................5\
15
Telematics Control Unit...................................519
Tire Pressure Monitoring System Sensors.............................................................520
Wireless Accessory Charging Module.............................................................. 526
Rear Occupant Alert System Audible
Warnings.......................................................159
Rear Occupant Alert System Indicator s......................................................159
Rear Occupant Alert System Limitations...................................................158
Rear Occupant Alert System Precautions..................................................158
Rear Occupant Alert System...................158
Rear Parking Aid...........................................230
Locating the Rear Parking Aid
Sensors..............................................................231
Rear Parking Aid Audible Warnings..............231
Rear Parking Aid Limitations.........................230
What is the Rear Parking Aid.........................230
Rear Seats.......................................................155Manual Seats.......................................................155Rear View Camera Guide Lines..............235
Rear View Camera Object Distance Indicators.....................................................236
Rear View Camera Precautions.............235
Rear View Camera.......................................235
Rear View Camera Settings...........................236Rear View Camera Settings.....................236Switching Rear View Camera Delay On and
Off.......................................................................2\
37
Zooming the Rear View Camera In and Out.....................................................................236
Recalling a Preset Position.......................160
576
Index

Recreationally Towing Your Vehicle -Gasoline, AWD............................................316
Recreationally Towing Your Vehicle - Gasoline, FWD............................................316
Recreationally Towing Your Vehicle - Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)............316
Refueling ...........................................................191
Manually Opening the Fuel Filler
Door....................................................................194
Refueling System Overview............................191
Refueling Your Vehicle.......................................191
Releasing the Electric Parking Brake if the Vehicle Battery Has Run Out of
Charge............................................................221
Remote Control Limitations......................58
Remotely Starting and Stopping the Vehicle...........................................................134
Remote Start Limitations..........................134
Remote Start Precautions........................134
Remote Start Remote Control Indicators......................................................135
Remote Start..................................................134
Remote Start Settings......................................135Remote Start Settings................................135Setting the Remote Start Duration..............136
Switching Climate Control Auto Mode On
and Off...............................................................13\
5
Switching Climate Control Last Settings On and Off........................................................135
Switching the Heated Seat Settings On and Off........................................................................\
135
Switching the Heated Steering Wheel Settings On and Off......................................135
Removing the Key Blade.............................59
Removing Your Vehicle FromStorage.........................................................356
Repairing Minor Paint Damage...............353
Replacement Parts Recommendation....................................530
Replacing a Lost Key or Remote Control.............................................................62
Replacing the Cabin Air Filter...................147
Replacing the Front Wiper Blades..........94
Replacing the Rear Wiper Blades............94
Reporting Safety Defects in Canada.........................................................492 Reporting Safety Defects in the United
States............................................................492
Reprogramming the Garage Door Opener...........................................................165
Resetting the Individual Trip Values - Vehicles With: 4.2 Inch Instrument
Cluster Display Screen.............................129
Resetting the Trip Computer....................129
Restarting the Engine.................................184
Resuming the Set Speed..........................243
Reverse Wipe...................................................93
Reverse Wipe Settings.......................................93
What Is Reverse Wipe........................................93
Roadside Assistance.................................308
Rollover Warning.........................................490
Roof Rack.......................................................292
Adjusting a Roof Rack Crossbar...................292
Removing and Installing Roof Rack
Crossbars.........................................................292
Roof Rack Load Capacities............................292
Roof Rack Precautions....................................292
Running-InSee: Breaking-In................................................304Running Out of Fuel....................................189Adding Fuel From a Portable Fuel Cont ainer..........................................................190
Filling a Portable Fuel Container..................189
S
Satellite Radio...............................................414Locating the Satellite Radio Identification Number.............................................................414
Satellite Radio Limitations.............................414
What Is Satellite Radio.....................................414
Saving a Preset Position............................160
Scheduled Maintenance..........................482
Seatbelt Extensions......................................45
Seatbelt Precautions....................................39
Seatbelt Reminder.........................................42
How Does the Seatbelt Reminder Work.....................................................................42
Seatbelt Reminder Audible Warnings..........43
Seatbelt Reminder Indicators..........................43
Switching the Seatbelt Reminder On and Off........................................................................\
.44
Seatbel ts...........................................................39Automatic Locking Mode...................................41
577
Index

Seatbelt Reminder...............................................42
Sensitive Locking Mode....................................40
Security..............................................................87Anti-Theft Alarm System..................................87
Anti-Theft Alarm System Settings...............88
Passive Anti-Theft System...............................87
Security – Troubleshooting..............................89
Security – Troubleshooting........................89Security – Frequently AskedQuestions ..........................................................90
Security – Information Messages..................89
Selecting a Drive Mode - Excluding: Plug-In Hybrid Electric Vehicle
(PHEV)..........................................................257
Selecting a Drive Mode..............................257
Selecting the Audio Source......................410
Sensitive Locking Mode..............................40
How Does Sensitive Locking Mode
Work......................................................................41
What is Sensitive Locking Mode....................40
Service Data.....................................................23
Setting a Memory Preset..........................410
Settings Data...................................................24
Settings...........................................................464
Setting the Adaptive Cruise Control Gap................................................................248
Setting the Adaptive Cruise Control Speed.............................................................247
Setting the Charging Schedule and Preferences................................................206
Setting the Clock and Date........................411
Setting the Cruise Control Speed..........242
Setting the Liftgate Opening Height.......82
Setting the Speed Sign Recognition Speed Tolerance.......................................285
Setting the Speed Sign Recognition Speed Warning..........................................285
Shifting Your Vehicle Into Gear...............210
Side Parking Aid - Vehicles With: Active Park Assist...................................................232
Locating the Side Parking Aid
Sensors.............................................................233
Side Parking Aid Audible Warnings.............233
Side Parking Aid Limitations..........................232
What is the Side Parking Aid.........................232
Sitting in the Correct Position..................148
Sounding the Panic Alarm..........................59 Special Operating Conditions Scheduled
Maintenance...............................................487
Speed Control
See: Cruise Control............................................242Speedomet er.................................................. 118
Speed Sign Recognition Indicator s.....................................................284
Speed Sign Recognition Limitations..................................................284
Speed Sign Recognition Precautions.................................................284
Speed Sign Recognition...........................284
Speed Sign Recognition –
Troubleshooting............................................285
Speed Sign Recognition –Troubleshooting........................................285
Speed Sign Recognition – Frequently Asked
Questions........................................................286
Speed Sign Recognition – Information Messages.........................................................285
Stability Control Indicator........................228
Stability Control............................................227
Stability Control – Troubleshooting...........228Stability Control –Troubleshooting........................................228
Stability Control – Warning Lamps............228Starter SwitchSee: Ignition Switch.............................................171Starting and Stopping the Engine –Precautions...................................................171
Starting and Stopping the Engine...........171
Automatic Engine Stop....................................176
Engine Block Heater...........................................174
Starting and Stopping the Engine –
Troubleshooting.............................................176
Starting the Engine.............................................172
Stopping the Engine...........................................175
Starting and Stopping the Engine – Troubleshooting .........................................176
Starting and Stopping the Engine –
Frequently Asked Questions......................178
Starting and Stopping the Engine – Information Messages..................................177
Starting and Stopping the Engine – Warning Lamps...............................................176
Starting the Engine.......................................172Restarting the Engine After Stoppingit........................................................................\
....173
578
Index