
1. Exit the vehicle immediately.
2. Advise emergency assistance that anelectric or hybrid-electric vehicle is
involved.
3. As with any vehicle fire, do not inhale smoke, vapors or gas from the vehicle,
as they may be hazardous.
Post-Incident
1. Do not store a severely damagedvehicle with a lithium-ion battery inside
a structure or within 49 ft (15 m) of any
structure or vehicle.
2. Make sure that passenger and luggage compartments remain ventilated.
3. Call emergency assistance if you observe leaking fluids, sparks, smoke
or flames, or hear gurgling or bubbling
from the high-voltage battery.
SWITCHING THE HAZARD
FLASHERS ON AND OFF
The hazard flashers operate when the
ignition is in any position, or if the key is not
in the ignition. The battery loses charge
and may have insufficient power to restart
your vehicle if your vehicle is in use or if the
key is not in the ignition.
E308147E308147E308EEEEE308E308EEEEEEEE308308EEEE30808EE308E330008147147147147147147147147
The flasher control is on the instrument
panel. Use your hazard flashers when your
vehicle is creating a safety hazard for other
road users.
Switch the hazard flashers on and all front
and rear direction indicators flash.
Press the button again to switch them off.
JUMP STARTING THE VEHICLE
JUMP STARTING PRECAUTIONS
WARNING: Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation.
WARNING: Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately.
WARNING: Use only adequately
sized cables with insulated clamps.
WARNING: Make sure that the
cables are clear of any moving parts and
fuel delivery system parts.
WARNING: Connect batteries with
only the same nominal voltage.
310
Crash and Breakdown Information

AUTOMATIC CRASH SHUTOFF
WHAT IS AUTOMATIC CRASH
SHUTOFF
The automatic crash shutoff is designed
to stop the fuel going to the engine in the
event of a moderate or severe crash.
Note:Not every impact causes a shutoff.
AUTOMATIC CRASH SHUTOFF
PRECAUTIONS
WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
RE-ENABLING YOUR VEHICLE
1. Switch the ignition off.
2. Attempt to start your vehicle.
3. Switch the ignition off.
4. Attempt to start your vehicle.
Note: If your vehicle does not start after the
third attempt, have your vehicle checked as
soon as possible.
TRANSPORTING THE VEHICLE
E143886
If you need to tow your vehicle, contact a
professional towing service or your
roadside assistance service provider.
Your manufacturer produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Vehicle damage could occur if
towed incorrectly, or by any other means.
Front-wheel and rear-wheel drive vehicles
must have their designated drive wheels
off the ground regardless of towing
direction. Use tow dollies to prevent
damage to the transmission.
314
Crash and Breakdown Information

TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towing
your vehicle. Failure to follow this
instruction could result in vehicle damage
not covered by the vehicle warranty.
Note: Make sure you properly secure your
vehicle to the tow vehicle.
Note: If you are unsure of the vehicle’s
configuration, contact an authorized dealer.
RECREATIONALLY TOWING
YOUR VEHICLE - GASOLINE,
AWD
You cannot recreational tow your vehicle
with all wheels on the ground because
vehicle or transmission damage could
occur. You must recreational tow your
vehicle with all four wheels off the ground,
such as when using a car-hauling trailer.
Otherwise, you cannot recreational tow
your vehicle.
RECREATIONALLY TOWING
YOUR VEHICLE - GASOLINE,
FWD
You cannot recreational tow your vehicle
with all wheels on the ground because
vehicle or transmission damage could
occur. Place the front wheels on a
two-wheel tow dolly. If you are using a tow
dolly, follow the instructions specified by
the equipment provider.
Note: Release the parking brake before
towing your vehicle. See Manually
Releasing the Electric Parking Brake
(page 220).
RECREATIONALLY TOWING
YOUR VEHICLE - HYBRID
ELECTRIC VEHICLE (HEV)/
PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)
Follow these guidelines if you have a need
for recreational towing. An example of
recreational towing is towing your vehicle
behind a motorhome. These guidelines
ensure that you do not damage the
transmission.
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle. See
Climate Control (page 137).
You can tow your vehicle with all four
wheels on the ground under the following
conditions:
• You switch Neutral Tow on.
• Your vehicle is facing forward for towing in a forward direction.
• You release the parking brake.
• You do not exceed 70 mph (113 km/h).
Switching Neutral Tow On
1. Switch your vehicle on in accessory mode.
2. Press the menu button on the steering wheel to enter the information display
main menu.
3. Select Settings .
4. Select Neutral Tow.
5. Follow the instructions on the information display.
6. Fully press the brake pedal.
7. Shift into neutral (N).
8. Switch the ignition off.
Note: Switching neutral tow on requires
battery power.
316
Towing Your Vehicle

Note:If the parking brake is applied, a
message appears in the information display.
Note: If your vehicle has an ignition key, you
cannot remove the key from the ignition
when the transmission is in neutral (N) and
your vehicle is off.
Note: Start the engine and allow it to run
for a few minutes at the beginning of each
day, and every six hours or fewer. With the
engine running and your foot on the brake,
shift into drive (D) and then into reverse (R)
before shifting back into neutral (N). Before
continuing to tow, switch neutral tow on.
EMERGENCY TOWING -
HYBRID ELECTRIC VEHICLE
(HEV)/PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV)
If your vehicle becomes inoperable without
access to wheel dollies or a vehicle
transport trailer, it can be flat-towed with
all wheels on the ground, regardless of the
powertrain and transmission configuration,
under the following conditions:
• Your vehicle is facing forward for towing in a forward direction.
• You switch Neutral Tow on.
• You release the parking brake.
• Maximum speed is 35 mph (55 km/h).
• Maximum distance is 50 mi (80 km).
Switching Neutral Tow On
1. Switch your vehicle on in accessory mode.
2. Press the menu button on the steering wheel to enter the instrument cluster
display main menu.
3. Select Settings .
4. Select Neutral Tow.
5. Follow the instructions on the information display. 6. Fully press the brake pedal.
7. Shift into neutral (N).
8. Switch the ignition off.
Note:
Failure to follow these instructions
could result in damage to the transmission.
Note: Switching neutral tow on requires
battery power.
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle. See
Climate Control (page 137).
Switching Neutral Tow Off
1. Switch your vehicle on in accessory
mode.
2. Fully press the brake pedal.
3. Shift into park (P).
EMERGENCY TOWING - 8-
SPEED AUTOMATIC
TRANSMISSION – 8F24
If you need to tow your vehicle, contact a
professional towing service or, if you are a
member of a roadside assistance program,
your roadside assistance service provider.
317
Towing Your Vehicle

EMERGENCY TOWING - 8-
SPEED AUTOMATIC
TRANSMISSION – 8F35
If your vehicle becomes inoperable without
access to wheel dollies or a vehicle
transport trailer, it can be flat-towed with
all wheels on the ground, regardless of the
powertrain and transmission configuration,
under the following conditions:• Your vehicle is facing forward for
towing in a forward direction.
• Use the manual park release procedure. See Using Manual Park
Release (page 213). Failure to do so
may result in damage to the
transmission.
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 mi (80 km).
TOWING YOUR VEHICLE – TROUBLESHOOTING
TOWING YOUR VEHICLE – INFORMATION MESSAGES - HYBRID
ELECTRIC VEHICLE (HEV)/PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV)
Description
Message
Reminder to switch off the ignition when in neutral tow.
Neutral Tow Engaged
Turn Ignition Off for Towing
Displays when neutral tow is active and you want to exit neutral tow.
Neutral tow engaged
Depress Brake and Select Park to Exit Neutral Tow
Reminder to remove park brake when in neutral tow.
Neutral Tow Remove
Park Brake for Towing
Displays when the neutral tow is off.
Neutral Tow Disengaged
Displays when neutral tow is on.
Neutral Tow Enabled
Leave Transmission in Neutral
318
Towing Your Vehicle

Protected Component
Fuse Rating
Fuse Location
Ignition switch.
10 A
4
Lock.
20 A
5
Unlock.
Moonroof.
10 A
6
Passenger door module.
30 A
7
Parking assist control
module.
5 A
8
Electrochromatic mirror.
5 A
9
Image processing module A.
Extended power module.
10 A
10
Power liftgate.
5 A
11
Hands-free liftgate actu-
ation module.
Telematics control unit
module.
Head up display module.
5 A
12
Keyless keypad switch.
Driver door lock.
15 A
13
Driver door module.
30 A
14
Extended power module.
15 A
15
Not used (spare).
15 A
16
SYNC.
15 A
17
Receiver transceiver
module.
Integrated control panel.
Wireless accessory charging
module.
7.5 A
18
Headlamp switch pack.
7.5 A
19
Not used (spare).
10 A
20
Climate control.
7.5 A
21
E-shifter module.
Instrument cluster.
7.5 A
22
Gateway module
326
Fuses

E193263
5. Support the hood with the strut.
Closing the Hood
WARNING: Make sure that you fully
latch the hood before driving. Failure to
follow this instruction could result in
personal injury or death.
1. Remove the strut from the catch and secure it correctly in the clip.
2. Lower the hood and allow it to drop under its own weight for the last
10–14 in (25–35 cm).
Warning Lamps and Indicators
E246598
This lamp illuminates when the
ignition is on and the hood is not
completely closed.
Information Messages
Action
Message
Stop your vehicle as soon as it is safe to do so and
close the hood.
Hood Ajar
329
Maintenance

WHAT IS THE BATTERY
MANAGEMENT SYSTEM
The battery management system monitors
battery conditions and takes actions to
extend battery life.
HOW DOES THE BATTERY
MANAGEMENT SYSTEM WORK
If excessive battery drain is detected, the
system temporarily disables some
electrical systems to protect the battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message could appear in the information
display to alert you that battery protection
actions are active. This message is only for
notification that an action is taking place,
and not intended to indicate an electrical
problem or that the battery requires
replacement.
BATTERY MANAGEMENT SYSTEM
LIMITATIONS
After battery replacement, or in some
cases after charging the battery with an
external charger, the battery management
system requires eight hours of vehicle sleep
time to relearn the battery state of charge.
During this time, your vehicle must remain
fully locked with the ignition switched off.
Note:Prior to relearning the battery state
of charge, the battery management system
could temporarily disable some electrical
systems.
Electrical Accessory Installation
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection
directly to the battery negative post. This
can cause inaccurate measurements of
the battery condition and potential
incorrect system operation.
Note: If you add electrical accessories or
components to the vehicle, it could
adversely affect battery performance and
durability. This could also affect the
performance of other electrical systems in
the vehicle.
RESETTING THE BATTERY
SENSOR
When you install a new battery, reset the
battery sensor by doing the following:
1. Switch the ignition on, and leave the engine off.
Note: Complete Steps 2 and 3 within 10
seconds.
2. Flash the high beam headlamps five times, ending with the high beams off.
3. Press and release the brake pedal three times.
The battery warning lamp flashes three
times to confirm that the reset is
successful.
RECYCLING AND DISPOSING OF
THE 12V BATTERY
E107998
Make sure that you dispose of
old batteries in an
environmentally friendly way.
Seek advice from your local authority
about recycling old batteries.
342
Maintenance