Note:You need a padlock or a combination
lock with a shackle diameter of 0.2 in
(5 mm) or less, and the straight portion of
the shackle of 1.0 in (25.4 mm) of length or
more.
1. Insert the lock through the hole in the charging coupler button.
2. Lock the padlock or combination lock.
STOPPING CHARGING
1. If you have installed a padlock or combination lock, then remove it.
2. Press the button on the charging coupler.
3. While holding the button, remove the charging coupler from the charge port
receptacle.
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4. Press the center right edge of thecharge port door to close.
Note: Do not pull the wall plug from the
wall when your vehicle is charging. Doing so
could damage the outlet and the cord.
SETTING THE CHARGING
SCHEDULE AND
PREFERENCES
E306678
Note: Select charge settings on the home
page of the touchscreen or under the vehicle
settings menu to access charge preferences.
See SYNC™ 3 (page 431).
Charging may not begin upon plugging in
if you have set up preferred charge times
for this vehicle location. Your vehicle could
delay charging to take advantage of
off-peak electricity rates. Your vehicle
optimizes the charge schedule to be
complete by your next departure time.
When waiting to charge, plugged in and
not currently charging, the charge status
indicator shows the present state of charge
of the high voltage battery by lighting up
all completed zones for 30 seconds before
turning off. For example, if the battery is at
70 percent charge then the bottom three
zones solidly light up to indicate a battery
charge level of at least 60 percent but less
than 80 percent. When the current state
of charge is less than 20 percent, none of
the zones light up.
Note: When your vehicle is waiting to
charge, the charge status indicator turns off
30 seconds after displaying the present
state of charge. When your vehicle begins
charging, the charge status indicator turns
on and displays the status of the charge, as
described above.
206
Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV)
(If Equipped)
This position allows your vehicle to move
backward. Come to a complete stop
before shifting into and out of reverse (R).
NEUTRAL (N)
WARNING: In neutral (N) your
vehicle is free to roll.
In neutral (N) power is not transmitted to
the driven wheels.
DRIVE (D)
This position, drive (D), is the normal
driving position, and allows your vehicle to
move forward.
LOW (L)
This mode is for driving on steep slopes.
The transmission will hold low gear for
maximum torque driving uphill and
maximum engine braking driving downhill.
You can enter this mode at any vehicle
speed.
Note: Prolonged use of this mode could
lower fuel economy. With your vehicle in
drive (D), press the L button to enter this
mode.
SHIFTING YOUR VEHICLE INTO
GEAR
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Your vehicle has an electronic transmission
selector. The transmission selector is on
the center console. The gears are selected
by rotating the transmission selector to
PRNDL.
• Park (P)
• Reverse (R)
• Neutral (N)
• Drive (D)
• Low (L)
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2. Rotate the transmission selector to the position you want and release.
3. The transmission position you select illuminates.
4. Release the brake pedal and your transmission remains in the selected
gear.
AUTOMATIC TRANSMISSION
POSITION INDICATORS
The instrument cluster displays the current
position.
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Automatic Transmission
WARNING: If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible.
WARNING: Do not drive your
vehicle until you verify that the
stoplamps are working.
USING MANUAL PARK RELEASE
Activating the Manual Park Release
Cable
1. Apply the parking brake. See What Is
the Electric Parking Brake (page 220).
Note: If the vehicle battery is dead, for
example, no electrical power is available,
you could use an external power source to
apply the parking brake.
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2. Locate the manual park release cable access cover on the lower instrument
panel dash to the bottom left hand
side of the steering column.
3. Using a tool, carefully open the access cover.
Note: Do not pull the tether until you are in
the driver seat.
4. Switch the ignition on, but do not start your vehicle.
5. Once in the driver seat, fully press the brake pedal and hold. Do not release.
Pull the orange tether towards the
driver seat until the tether gets locked
in the override position. Then leave the
tether.
6. If done correctly a message should display on the instrument cluster
screen. Note:
Your vehicle is now out of the park
(P) position and is free to roll.
7. With your foot still fully applied on the brake pedal, disengage the parking
brake. See What Is the Electric
Parking Brake (page 220).
8. Your vehicle remains in neutral (N) for emergency towing purposes.
9. Switch off the ignition.
10. Once safe to do so, and there is no risk that your vehicle will roll,
disconnect the negative (black)
battery cable from the battery.
Note: If the vehicle detects wheel
movement before the battery is
disconnected, the electric parking brake
could apply.
213
Automatic Transmission
Returning Your Vehicle to Normal
Mode
1. Once it is safe to do so, reconnect thenegative (black) battery cable to the
battery.
2. Apply the parking brake. See What Is
the Electric Parking Brake (page 220).
Note: If the vehicle battery is dead, for
example, no electrical power is available,
you could use an external power source to
apply the parking brake.
3. Fully apply the brake pedal and hold. Do not release. Pull the orange tether
outward towards the driver seat to
release it from the override position.
4. The cable will release and retract back to its original rest position.
5. Stow the manual park release cable tether back inside the instrument panel
dash hole, install the access cover by
pressing it back in position.
6. With your foot fully applied on the brake pedal, start your vehicle. Confirm
that your vehicle is in the park (P)
position and that the instrument
cluster indicates park (P).
7. If the instrument cluster is not displaying the park (P) position or a
message displays on the instrument
cluster screen, make sure you apply the
parking brake before exiting your
vehicle. Contact an authorized dealer
for service.
AUTOMATIC TRANSMISSION
AUDIBLE WARNINGS
Transmission Not In Park (P)
Audible Warning
Sounds if you open the driver door before
shifting into park (P).
AUTOMATIC TRANSMISSION
– TROUBLESHOOTING
AUTOMATIC TRANSMISSION –
INFORMATION MESSAGES
Description
Message
The electric parking
brake is not fully applied.
Park Brake Not
Applied
A reminder to shiftinto park. In addi-
tion, this message is typically afterreconnecting or recharging the
battery until you
cycle the ignition to the on mode.
Transmission Not in
Park
Displays when
there is a system
fault and the park
brake needs to be depressed before
exiting the vehicle.
See your authorized dealer.
SHIFT SYS FAULT
Apply Park Brake
Before Exiting the Vehicle
The system has
detected a fault that requires
service. Have your
vehicle checked as soon as possible.
Transmission
Malfunction Service Now
214
Automatic Transmission
Description
Message
Displays when you
shift into neutral (N).
Select L To Confirm
Stay In Neutral Mode
Displays to confirmthat your vehicle
has entered Stay in Neutral Mode.
Stay in Neutral
Mode Engaged
The system has
detected a fault that requires
service. Have your
vehicle checked as soon as possible.
Select M To
Confirm Stay In Neutral Mode
215
Automatic Transmission
WHAT IS HILL START ASSIST
Hill Start Assist makes it easier for you to
pull away when your vehicle is on a slope
without using the parking brake.
HOW DOES HILL START
ASSIST WORK
When the system activates, your vehicle
remains stationary for a few seconds after
you release the brake pedal. This gives you
time to move your foot from the brake
pedal to the accelerator pedal. The brakes
release when the engine has developed
sufficient torque to prevent your vehicle
from rolling down the slope.
HILL START ASSIST
PRECAUTIONS
WARNING: The system does not
replace the parking brake. When you
leave your vehicle, always apply the
parking brake.
WARNING: You must remain in
your vehicle when the system turns on.
At all times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required.
Failure to take care may result in the loss
of control of your vehicle, serious
personal injury or death.
WARNING: The system will turn
off if a malfunction is apparent. Failure
to take care may result in the loss of
control of your vehicle, serious personal
injury or death.
HILL START ASSIST –
TROUBLESHOOTING
HILL START ASSIST –
INFORMATION MESSAGES
Action
Message
Displays when
system is not avail- able. Have your
vehicle checked as soon as possible.
Hill Start Assist Not
Available
223
Hill Start Assist
HOW DOES AUTO HOLD WORK
Auto Hold applies the brakes to hold your
vehicle after you stop it and release the
brake pedal. This can help when waiting
on a hill or in traffic.
SWITCHING AUTO HOLD ON
AND OFF
WARNING: The system does not
replace the parking brake. When you
leave your vehicle, always apply the
parking brake.
WARNING: You must remain in
your vehicle when the system turns on.
At all times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required.
Failure to take care may result in the loss
of control of your vehicle, serious
personal injury or death.
You can switch the system on or off by
accessing the menu in the SYNC display
screen.
1. Press Features on the touchscreen.
2. Press Driver Assistance.
Note: You can only switch the system on
after you close the driver door, and fasten
your seatbelt.
Note: The system remembers the last
setting when you start your vehicle.
Note: Make sure you switch the system off
before using an automatic car wash.
USING AUTO HOLD
1. Bring your vehicle to a complete stop. The auto hold active indicator
illuminates in the information display. 2. Release the brake pedal. The system
holds your vehicle at a standstill. The
auto hold active indicator remains
illuminated in the information display.
3. Pull away in the normal manner. The system releases the brakes and the
auto hold active indicator switches off.
Note: The system only activates if you
apply enough brake pressure on the brake
pedal.
Note: Under certain conditions, the system
could apply the electric parking brake. The
brake system warning lamp illuminates. The
electric parking brake releases when you
press the accelerator pedal. See
Automatically Releasing the Electric
Parking Brake (page 221).
Note: The system switches off if you shift
into reverse (R) and press the brake pedal.
There could be actions that can cause the
auto hold system not to work when the
following occur:
• When you use active park assist.
• Your vehicle is in stay in neutral mode.
• The driver door is open.
• You have not fastened your seatbelt.
• You shift into reverse (R) before the system is active.
AUTO HOLD INDICATORS
E323448Illuminates when the system is
active.
E323449Illuminates when the system is
on but cannot hold your vehicle
at a standstill at this particular
time.
224
Auto Hold
HOW DOES TRACTION
CONTROL WORK
If your vehicle begins to slide, the system
applies the brakes to individual wheels
and, when needed, reduces power at the
same time. If the wheels spin when
accelerating on slippery or loose surfaces,
the system reduces power in order to
increase traction.
SWITCHING TRACTION
CONTROL ON AND OFF
WARNING: The stability and
traction control light illuminates steadily
if the system detects a failure. Make sure
you did not manually disable the traction
control system using the information
display controls or the switch. If the
stability control and traction control light
is still illuminating steadily, have the
system serviced by an authorized dealer
immediately. Operating your vehicle with
the traction control disabled could lead
to an increased risk of loss of vehicle
control, vehicle rollover, personal injury
and death.
The traction control system turns on each
time you switch the power on.
If your vehicle is stuck in mud or snow,
switching traction control off may be
beneficial as this allows the wheels to spin. Note:
When you switch traction control off,
stability control remains fully active.
Your vehicle could have MyKey restrictions
regarding this feature. See What Is
MyKey (page 64).
TRACTION CONTROL
INDICATOR
E138639
E130458
TRACTION CONTROL –
TROUBLESHOOTING
TRACTION CONTROL – WARNING
LAMPS
System Messages
E138639
The traction control light
temporarily illuminates on
start-up and flashes when
activated by a driving condition.
The traction control off light temporarily
illuminates on start-up and stays on:
• When you switch the traction control system off.
• When you select an alternative stability control mode.
• If a problem occurs in the system.
225
Traction Control