2022 FORD ESCAPE service

LANE KEEPING SYSTEM – TROUBLESHOOTING
LANE KEEPING SYSTEM – INFORMATION MESSAGES
Action
Message
The system has malfunctioned. Have your
vehicle checked as soon as possible.
Lane Keeping Sys. Malfunction Service
Required
The system has detected a condition thathas caused the system to be temporarily unavailable.
Front Camera Temporarily Not Available
The system has detected a condition that
requires you to clean the windshield in order for it to operate properly.
Front Camera Low Visibility Clean Screen
The system has malfunctioned. Have yourvehicle checked as soon as possible.
Front Camera Malfunction Service Required
The system requests that you keep yourhands on the steering wheel.
Keep Hands on Steering Wheel
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Lane Keeping System

Adjusting the Pre-Collision Assist
Settings
You can adjust the following settings by
using the touchscreen controls in the
pre-collision assist menu:
• Change alert and distance alertsensitivity to one of three possible
settings.
• Switch distance indication and alert on or off.
• If required, switch automatic emergency braking on or off.
• If required, switch evasive steering assist on or off.
Note: Automatic emergency braking and
evasive steering automatically turns on
every time you switch the ignition on.
Note: If you switch automatic emergency
braking off, evasive steering assist switches
off.
LOCATING THE PRE-
COLLISION ASSIST SENSORS
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Camera.
1.
Radar sensor (if equipped).
2. If a message regarding a blocked sensor
or camera appears in the information
display, something is obstructing the radar
signals or camera images. The radar sensor
is behind the fascia cover in the center of
the lower grille. With a blocked sensor or
camera, the system may not function, or
performance may reduce. See
Pre-Collision Assist – Information
Messages (page 280).
Note:
Proper system operation requires a
clear view of the road by the camera. Repair
any windshield damage in the area of the
camera's field of view.
Note: If something hits the front end of your
vehicle or damage occurs and your vehicle
has a radar sensor, the radar sensing zone
could change. This could cause missed or
false vehicle detections. Have your vehicle
serviced to have the radar checked for
proper coverage and operation.
Note: If your vehicle detects excessive heat
at the camera or a potential misalignment
condition, a message could display in the
information display indicating temporary
sensor unavailability. When operational
conditions are correct, the message
deactivates. For example, when the ambient
temperature around the sensor decreases
or the sensor recalibrates successfully.
DISTANCE INDICATION
WHAT IS DISTANCE INDICATION
Distance indication displays the gap
between your vehicle and the vehicle
ahead of you.
Note: The graphic does not display if you
switch on cruise control or adaptive cruise
control.
276
Pre-Collision Assist

PRE-COLLISION ASSIST –
FREQUENTLY ASKED QUESTIONS
Camera Troubleshooting
The windshield in front of the camera
is dirty or obstructed.Clean the outside of the windshield in
front of the camera.
The windshield in front of the camera
is clean, but the message remains in
the instrument cluster display. Wait a short time. It could take several
minutes for the camera to detect that
there is no obstruction.
Radar Troubleshooting (If Equipped)
The surface of the radar in the grille is
dirty or obstructed.Clean the grille surface in front of the
radar or remove the object causing the
obstruction.
The surface of the radar in the grille is
clean, but the message remains in the
instrument cluster display. Wait a short time. It could take several
minutes for the radar to detect that
there is no obstruction.
Heavy rain, spray or fog is interfering
with the radar signals. The pre-collision assist system is
temporarily disabled. Pre-collision
assist reactivates a short time after
the weather conditions improve.
Swirling water or snow or ice on the
surface of the road could interfere with
the radar signals. The pre-collision assist system is
temporarily disabled. Pre-collision
assist reactivates a short time after
the weather conditions improve. Radar is out of alignment due to a front
end impact.
Have your vehicle serviced to have the
radar checked for proper coverage and
operation.
281
Pre-Collision Assist

CONNECTING A TRAILER
PRECAUTIONS
Do not tow a trailer until you drive your
vehicle at least 1,000 mi (1,600 km).
Consult your local motor vehicle laws for
towing a trailer.
See the instructions included with towing
accessories for the proper installation and
adjustment specifications.
Service your vehicle more frequently if you
tow a trailer. See Normal Scheduled
Maintenance (page 485).
If you use a rental trailer, follow the
instructions the rental agency gives you.
When attaching the trailer wiring connector
to your vehicle, only use a proper fitting
connector that works with the vehicle and
trailer functions.
Account for the trailer coupler weight as
part of your vehicle load when calculating
the total vehicle weight.
Do not exceed the load limits. See
Calculating the Load Limit (page 290).
CONNECTING A TRAILER
Trailer Towing Connector (If Equipped)
E168683E168683
When attaching the trailer wiring connector
to your vehicle, only use a proper fitting
connector that works with the vehicle and
trailer functions.
Note:Install the waterproof protection cap
back onto the trailer towing connector
whenever it is not in use. This helps to
prevent water damage and trailer towing
connector malfunction.
Note: You cannot use a seven-pin trailer
wiring connector for your vehicle and the
trailer lighting equipment.
Trailer Lamps
WARNING: Never connect any
trailer lamp wiring to the vehicle's tail
lamp wiring; this may damage the
electrical system resulting in fire. Contact
your authorized dealer as soon as
possible for assistance in proper trailer
tow wiring installation. Additional
electrical equipment may be required.
Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake
lights, turn signals and hazard lights are
working.
Safety Chains
Note:Do not attach safety chains to the
bumper. Always connect the safety chains
to the frame or hook retainers of your trailer
hitch.
Install trailer safety chains to the trailer
hitch as recommended by the
manufacturer. Cross the chains under the
trailer coupler and allow enough slack for
turning tight corners. Do not allow the
chains to drag on the ground.
296
Connecting a Trailer

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
• 24 hours a day, seven days a week.
• For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare (except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement cost is the customer's responsibility).
• Fuel delivery — independent service contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft (30 m) of a paved or county
maintained road, no recoveries. • Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within 35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than 35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of 35 mi (56 km).
• Roadside Assistance includes up to $200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km). To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
308
Crash and Breakdown Information

Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www
.ford.ca.
HIGH VOLTAGE BATTERY
VEHICLE PRECAUTIONS -
HYBRID ELECTRIC VEHICLE
(HEV)
In the event of damage or fire involving an
electric vehicle or hybrid-electric vehicle:
• Assume the high-voltage battery and
associated components are energized
and fully charged.
• Exposed electrical components, wires and high-voltage batteries present
potential high-voltage shock hazards.
• Venting high-voltage battery vapors are potentially toxic and flammable.
• Physical damage to the vehicle or high-voltage battery could result in
immediate or delayed release of toxic,
flammable gases and fire. Vehicle information and general safety
practices include reviewing the owner's
manual and becoming familiar with your
vehicle's safety information and
recommended safety practices.
Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If Possible:
1. Move your vehicle to a safe, nearby
location and remain on the scene.
2. Roll down the windows before you switch your vehicle off.
3. Place your vehicle in park (P), set the parking brake, switch off the vehicle,
activate the hazard flashers and move
your key(s) at least 16 ft (5 m) away
from the vehicle.
Always:
• Call emergency assistance if needed and advise that an electric or
hybrid-electric vehicle is involved.
• Avoid contact with leaking fluids and gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive, tell them that the vehicle involved is an
electric vehicle or hybrid-electric
vehicle.
Fires
As with any vehicle, call emergency
assistance immediately if you see sparks,
smoke or flames coming from the vehicle.
Remain a safe distance from the vehicle
and try to stay clear of the smoke.
309
Crash and Breakdown Information

AUTOMATIC CRASH SHUTOFF
WHAT IS AUTOMATIC CRASH
SHUTOFF
The automatic crash shutoff is designed
to stop the fuel going to the engine in the
event of a moderate or severe crash.
Note:Not every impact causes a shutoff.
AUTOMATIC CRASH SHUTOFF
PRECAUTIONS
WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
RE-ENABLING YOUR VEHICLE
1. Switch the ignition off.
2. Attempt to start your vehicle.
3. Switch the ignition off.
4. Attempt to start your vehicle.
Note: If your vehicle does not start after the
third attempt, have your vehicle checked as
soon as possible.
TRANSPORTING THE VEHICLE
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If you need to tow your vehicle, contact a
professional towing service or your
roadside assistance service provider.
Your manufacturer produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Vehicle damage could occur if
towed incorrectly, or by any other means.
Front-wheel and rear-wheel drive vehicles
must have their designated drive wheels
off the ground regardless of towing
direction. Use tow dollies to prevent
damage to the transmission.
314
Crash and Breakdown Information

Note:If the parking brake is applied, a
message appears in the information display.
Note: If your vehicle has an ignition key, you
cannot remove the key from the ignition
when the transmission is in neutral (N) and
your vehicle is off.
Note: Start the engine and allow it to run
for a few minutes at the beginning of each
day, and every six hours or fewer. With the
engine running and your foot on the brake,
shift into drive (D) and then into reverse (R)
before shifting back into neutral (N). Before
continuing to tow, switch neutral tow on.
EMERGENCY TOWING -
HYBRID ELECTRIC VEHICLE
(HEV)/PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV)
If your vehicle becomes inoperable without
access to wheel dollies or a vehicle
transport trailer, it can be flat-towed with
all wheels on the ground, regardless of the
powertrain and transmission configuration,
under the following conditions:
• Your vehicle is facing forward for towing in a forward direction.
• You switch Neutral Tow on.
• You release the parking brake.
• Maximum speed is 35 mph (55 km/h).
• Maximum distance is 50 mi (80 km).
Switching Neutral Tow On
1. Switch your vehicle on in accessory mode.
2. Press the menu button on the steering wheel to enter the instrument cluster
display main menu.
3. Select Settings .
4. Select Neutral Tow.
5. Follow the instructions on the information display. 6. Fully press the brake pedal.
7. Shift into neutral (N).
8. Switch the ignition off.
Note:
Failure to follow these instructions
could result in damage to the transmission.
Note: Switching neutral tow on requires
battery power.
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle. See
Climate Control (page 137).
Switching Neutral Tow Off
1. Switch your vehicle on in accessory
mode.
2. Fully press the brake pedal.
3. Shift into park (P).
EMERGENCY TOWING - 8-
SPEED AUTOMATIC
TRANSMISSION – 8F24
If you need to tow your vehicle, contact a
professional towing service or, if you are a
member of a roadside assistance program,
your roadside assistance service provider.
317
Towing Your Vehicle