MOBILE DEVICE DATA
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See Apps
(page 462).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes, for example, the vehicle
identification number of your vehicle, the
SYNC module serial number, odometer,
enabled apps, usage statistics and
debugging information. We retain it only
as long as necessary to provide the service,
to troubleshoot, for continuous
improvement and to offer you products
and services that may be of interest to you
according to your preferences and where
allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Settings (page 464).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to the local Ford
website.
Note:
To find out if your vehicle has
connectivity technology, visit
www
.FordConnected.com.
EMERGENCY CALL SYSTEM
D ATA
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other
details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note: You cannot deactivate emergency
call systems that are required by law.
25
Data Privacy
WARNING: Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment. Failure to
follow this instruction could result in
personal injury or death.
WARNING: To reduce risk of injury,
do not obstruct or place objects in the
deployment path of the airbag.
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death.
WARNING: Several airbag system
components get hot after inflation. To
reduce the risk of injury, do not touch
them after inflation.
WARNING: If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
PROPERLY ADJUSTING THE
DRIVER AND FRONT
PASSENGER SEATS
WARNING: National Highway
Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least 10 in (25 cm) between an
occupant's chest and the driver airbag
module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you can while still reaching the pedals
comfortably.
• Recline the seat slightly one or two degrees from the upright position.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. Properly seated occupants sit
upright, lean against the seat backrest, and
center themselves on the seat cushion,
with their feet comfortably extended on
the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward, leans
forward or sideways, or puts one or both
feet up, the chance of injury during a crash
greatly increases.
CHILDREN AND AIRBAGS
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
50
Airbags
• When the front passenger sensingsystem enables the front passenger
frontal airbag, the passenger airbag
status indicator illuminates the on
lamp.
If a person of adult size is sitting in the front
passenger seat, but the passenger airbag
status indicator off lamp is illuminated, it
is possible that the person is not sitting
properly in the seat. If this happens:
• Switch your vehicle off and ask the person to place the seat backrest in an
upright position.
• Have the person sit upright in the seat, centered on the seat cushion, with the
person's legs comfortably extended.
• Restart your vehicle and have the person remain in this position for about
two minutes. This allows the system
to detect that person and enable the
passenger frontal airbag.
• If the indicator off lamp remains illuminated even after this, advise the
person to ride in the rear seat.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit upright,
leaning against the seat backrest, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash greatly
increases.
If you think that the state of the passenger
airbag status indicator lamp is incorrect,
check for the following:
• Objects lodged underneath the seat.
• Objects between the seat cushion and the center console.
• Objects hanging off the seat backrest. • Objects stowed in the seat backrest
map pocket.
• Objects placed on the occupant's lap.
• Cargo interference with the seat
• Other passengers pushing or pulling on the seat.
• Rear passenger feet and knees resting or pushing on the seat.
The listed conditions could cause the
weight of a properly seated occupant to
be incorrectly interpreted by the front
passenger sensing system. The person in
the front passenger seat could appear
heavier or lighter due to the conditions
listed.
E67017
Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 54).
If the airbag readiness light is on, do the
following:
• Pull your vehicle over.
• Switch your vehicle off.
• Check for any objects lodged underneath the front passenger seat
or cargo interfering with the seat.
• Remove the obstruction if found.
• Restart your vehicle.
• Wait at least two minutes and verify that the airbag readiness light in the
instrument cluster is no longer
illuminated.
• If the airbag readiness light in the instrument cluster remains illuminated,
there may be a problem due to the
front passenger sensing system.
Do not attempt to repair or service the
system. Take your vehicle in for service
immediately.
52
Airbags
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or adding
equipment to the front of your vehicle
could affect the performance of the
airbag system, increasing the risk of
injury. This includes the hood, bumper
system, frame, front body structure, tow
hooks, hood pins, push bar and
snowplows.
Your vehicle has a collection of crash and
occupant sensors. These sensors provide
information to the restraints control
module which deploys (activates) the
following:
• Seatbelt pretensioners.
• Driver airbag.
• Passenger airbag.
• Knee airbag(s).
• Seat mounted side airbags.
• Safety Canopy.
Based on the type of crash, the restraints
control module deploys the appropriate
safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
E67017
The readiness light will not
illuminate immediately after you
switch the ignition on. € The readiness light either flashes or
stays on.
€ You hear a series of five beeps. The tone pattern repeats periodically until
the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, seatbelt usage)
were not appropriate to activate these
safety devices.
€ The design of the front airbags is to activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
€ The design of the front seatbelt pretensioners is to activate in frontal,
near-frontal and side crashes, and in
rollovers. The design of the rear
seatbelt pretensioners is to activate in
frontal crashes and in rollovers.
€ The design of the knee airbag(s) is to deploy based on crash severity and
occupant conditions.
54
Airbags
WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help.
For more information, visit
www
.owner.ford.com.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional.
WARNING: Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
WARNING: Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC is powered and working properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on before the incident.
• You must pair and connect a Bluetooth® enabled and compatible
cell phone to SYNC. • A connected Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
• A connected Bluetooth® enabled phone must have adequate network
coverage, batt ery power and signal
strength.
• The vehicle must have battery power and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is off and the phone connected
to SYNC, an icon displays on the status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number. The following
are limitations of this feature:
• Your cellular phone or 911 Assist hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system has no power.
• The phone(s) thrown from your vehicle are the ones paired and connected to
the system.
57
911 Assist
OVERRIDING AUTOMATIC HIGH
BEAM CONTROL
8603E248603
Push the lever away from you to switch
the high beams on.
Push the lever away from you again to
switch the high beams off.
Push the lever away from you for a third
time to switch automatic high beam
control back on.
AUTOMATIC HIGH BEAM CONTROL – TROUBLESHOOTING
AUTOMATIC HIGH BEAM CONTROL – INFORMATION MESSAGES
Description
Message
The camera has reduced visibility. Clean the windshield. If
the message continues to appear, have your vehicle checked
as soon as possible.
Front Camera Low Visib-
ility Clean Screen
The camera has malfunctioned. Wait a short period of time
for the camera to cool down. If the message continues to
appear, have your vehicle checked as soon as possible.
Front Camera Tempor-
arily Not Available
The camera has malfunctioned. Have your vehicle checked
as soon as possible.
Front Camera Malfunc-
tion Service Required
102
Exterior Lighting
INSTRUMENT CLUSTER
WARNING LAMPS
Anti-Lock Braking System
If it illuminates when you are
driving, this indicates your
vehicle requires service. Your
vehicle continues to have normal braking
without the anti-lock brake system
function. Have your vehicle checked as
soon as possible.
Battery
It illuminates when you switch
the ignition on.
If it illuminates when the engine
is running, this indicates your vehicle
requires service. Have your vehicle
checked as soon as possible.
Brake System
E270480
It illuminates when you apply the
parking brake and the ignition is
on. If it illuminates when your
vehicle is moving, make sure the
parking brake is released. If the
parking brake is released, this
indicates low brake fluid level or the brake
system requires service. Have your vehicle
checked as soon as possible.
Note: Indicators may vary depending on
region.
Door Ajar
It illuminates when you switch
the ignition on and remains on if
any door is open.
Electric Park Brake
E146190
It illuminates or flashes when the
electric parking brake requires
service. Have your vehicle
checked as soon as possible.
Engine or Motor Coolant
Temperature
If it illuminates, safely stop your
vehicle and switch your vehicle
off. Have your vehicle checked
as soon as possible.
Fasten Seatbelt
E71880
It illuminates and a tone sounds
until you fasten the seatbelts.
Fasten Rear Seatbelt
E206718
It illuminates and a tone sounds
until you fasten the rear
seatbelts.
High Voltage Electric System
Failure
E144693
It illuminates if your vehicle has
an electrical component fault or
failure that causes your vehicle
to shutdown or enter a limited operating
mode. A message may appear in the
instrument cluster display.
Hood Ajar
E246598
It illuminates when the ignition
is on and the hood is not
completely closed.
120
Instrument Cluster
Liftgate Ajar
E162453
It illuminates when the ignition
is on and the liftgate is not
completely closed.
Low Beam Warning
E181350
It illuminates when the low
beam headlamp requires service.
Have the system checked as
soon as possible.
Low Fuel Level
It illuminates when the fuel level
is low.
Low Tire Pressure Warning
It illuminates when your tire
pressure is low. If illuminated,
check your tire pressure as soon
as possible. If it begins to flash at anytime,
have the system checked as soon as
possible.
Low Washer Fluid
E132353
It illuminates when the washer
fluid is low.
Malfunction Indicator Lamp
It illuminates when the ignition
is on and the engine is off, this is
normal operation. If it illuminates
when the engine is on this indicates that
the emission control system requires
service. If it flashes, have your vehicle
checked immediately. See Starting and
Stopping the Engine – Warning Lamps
(page 176).
Oil Pressure
It illuminates when the engine
oil pressure is low.
Powertrain Fault
Illuminates when the powertrain
requires service. Have the
system checked as soon as
possible.
Vehicle Plugged In (If Equipped)
E228962
It illuminates when your vehicle
is plugged in.
WHAT ARE THE INSTRUMENT
CLUSTER INDICATORS
Indicators notify you of various features
that are active on your vehicle.
INSTRUMENT CLUSTER
INDICATORS
Adaptive Cruise Control
E144524
See Adaptive Cruise Control
(page 244).
Automatic High Beam Control
See Automatic High Beam
Control Indicators (page 101).
121
Instrument Cluster